A randomized field study of a leadership WalkRoundsTM-based intervention
By: Anita L. Tucker, Sara J. Singer
Contributors: Singer, Sara J.; Harvard Business School
Series: Working paper / Harvard Business School -- 12-113; Working paper (Harvard Business School) -- 12-113.
Publisher: Harvard Business School
Published: 2012
Place of publication: [Boston]
Language: eng
Number of pages: 22
Description: Background: Leadership WalkRoundsTM have been widely adopted as a technique for improving patient safety and safety climate. WalkRoundsTM involve senior managers directly observing frontline work and soliciting employees' ideas about improvement opportunities. However, the hypothesized link between WalkRoundsTM-based programs and performance has not been rigorously examined in a set of randomly selected hospitals. Objective: To fill this research gap, we conducted a randomized field study of a WalkRoundsTM-based program.
Notes: "June 2012"--Publisher's Web site.

"June 25, 2012" -- added t.p.

Includes bibliographical references.