The responsive city
Subtitle: engaging communities through data-smart governance
By: Stephen Goldsmith, Susan Crawford
Contributors: Crawford, Susan P., 1963-
Edition: First edition.
Published: 2014
Language: eng
Number of pages: 202
ISBN-13: 9781118910900
Subjects: Cities and town; Public-private sector cooperation; Internet in public administration; Digital media
Description: "This book highlights the ways in which leadership, empowered government employees, thoughtful citizens, and 21st century technology can combine to improve government operations and strengthen civic trust. It provides actionable advice while exploring topics like visualizing service delivery and predicting improvement, making the work of government employees more meaningful, amplification and coordination of focused citizen engagement, and the enormous potential of Big Data in big cities"--
Notes: Machine generated contents note: Introduction Chapter 1: The Return of Retail Governance. Chapter 2: Citizen Organizing. Chapter 3: The Digitally Enhanced Responsive City. Chapter 4: The City as Platform. Chapter 5: The Responsive Employee. Chapter 6: Civil Servant Empowerment in New York City. Chapter 7: Obstacles. Conclusion.

Includes bibliographical references (pages 179-182) and index.