The management of service operations
Subtitle: proceedings of the Operations Management Association, UK, Annual International Conference, 6-7 January 1988, University of Warwick, UK
By: edited by Robert Johnston
Contributors: Johnston, Robert, 1940-
Publisher: IFS Publications; Springer-Verlag
Published: 1988
Place of publication: Kempston, Bedford, UK; Berlin; New York
Language: eng
Number of pages: 472
Subjects: Service industries -- Management -- Congresses
Notes: Includes bibliographies and index