Success as a CSR
By: Lloyd Finch.
Publisher: Crisp Publications; Distribution to the U.S. trade [by] National Book Network
Published: 1998
Place of publication: Menlo Park, CA; Lanham, MD
Language: eng
Number of pages: 144
Subjects: Customer services -- Handbooks, manuals, etc.; Customer services -- Vocational guidance.
Other titles: Success as a customer service representative
Notes: Includes bibliographical references (p. 144).
"A handbook for the fastest growing job around -- Customer Service Rep"--Cover.