The trainer's handbook
By: Karen Lawson
Edition: Fourth edition.
Publisher: Wiley
Published: 2016
Language: eng
Number of pages: 368
ISBN-13: 9781118933138
Subjects: Employees; Handbooks, manuals; Training; Training of
Description: A comprehensive, systematic approach to developing training skills and competencies. The process consists of five parts: analysis, design, development, delivery, and evaluation. The book includes checklists, forms, and specific activities that you can use immediately in designing, developing, and delivering your own training programs.
Notes: Revised edition of: The trainer's handbook. San Francisco : Pfeiffer, 2009.

Includes bibliographical references (pages 351-354 )and index.
Table of contents: title: Assessing needs. Understanding needs assessment ; Needs-assessment process ; How to conduct a needs assessment ; Developing an action plan ; Assessing participants' knowledge, attitudes, skills ; Key points; title: Understanding adult learners. Andragogical versus pedagogical model ; How and why people learn ; Learning styles ; Application of learning principles ; Key points; title: Training styles. Trainer characteristics and competencies ; Training style ; Learner-centered versus information-centered ; Key elements of a trainer's style ; Key points; title: Understanding today's learner. The changing training environment ; Self-awareness ; Diversity issues ; Key points; title: Writing instructional objectives. What are learning objectives? ; Writing learning objectives ; Key points; title: Writing an instructional plan. Instructional plan overview ; Time needed to develop a training program ; Cost considerations ; Major components of design ; Creating a design matrix ; Creating a detailed instructional plan ; Components of an instructional plan ; Instructional methods ; Developing materials ; Key points; title: Selecting, designing, and developing active-training methods. The case for active training ; Cooperative learning ; Creating an active-learning environment ; Designing active-training activities ; Common methods and materials ; Experiential learning activities ; Key points; title: Delivering training. Creating a positive learning environment ; Experiential learning cycle ; Tips for using specific methods ; Improving platform presence ; Key points; title: Using visual aids. Retention rate in visual learning ; Reasons to use visual aids ; Guidelines for using slides ; Using flip charts ; Using videos and video clips ; Key points; title: Working with groups. The trainer as facilitator ; Ways to encourage participation ; The art of asking questions ; Responding to questions ; Scaling the wall of resistance ; Problem situations ; Key points; title: Using creativity. Creativity with small groups ; Props and other theatrical techniques ; Using games ; Creative closings ; Key points; title: Evaluating training. Evaluation basics ; Four-level model for training evaluation ; Participant evaluation and accountability for e-learning ; Accountability for training ; Significance of the evaluation process ; Key points; title: Training across cultures. Globalization of businesses and people ; Culture and cultural dimensions ; Becoming culturally intelligent ; Practical application ; Key points; title: Storytelling as a training technique. The value of storytelling ; Types of stories ; Telling personal stories ; Capturing your personal stories ; How to tell your Story ; Key points; title: Using technology in training. Workplace trends ; Advantages/benefits of distance learning ; Disadvantages/drawbacks to distance learning ; Types of distance learning ; Guidelines for designing distance learning ; Designing and developing activities ; Delivering content and activities ; Key points; title: Training on the job. The need for structured on-the-job training ; Selecting the trainer ; Developing an instructional plan ; On-the-job training model ; Evaluating on-the-job training ; Key points; title: Training during tough times. Prove the value of training ; Methods to stretch training dollars ; Technology-based delivery methods ; Just-in-time materials ; Key points; title: The business of consulting : internal and external. The changing role of the trainer ; The client-consultant relationship ; Developing a proposal ; Setting clear expectations ; Selecting an external consultant ; After the project ; Key points; title: Appendix A. Answers to exercises; title: Appendix B. Recommended resources; title: Appendix C. Criteria for selecting packaged programs.