The Design of Everyday Things
Edition: Revised and Expanded Edition
Publisher: Basic Books
Published: 2013
Language: eng
Format: Paperback
Number of pages: 368
Table of contents: title: Preface to the Revised Edition
pagenum: xi; label: 1
title: The Psychopathology of Everyday Things
pagenum: 1; title: The Complexity of Modern Devices
pagenum: 4; title: Human-Centered Design
pagenum: 8; title: Fundamental Principles of Interaction
pagenum: 10; title: The System Image
pagenum: 31; title: The Paradox of Technology
pagenum: 32; title: The Design Challenge
pagenum: 34; label: 2
title: The Psychology of Everyday Actions
pagenum: 37; title: How People Do Things: The Gulfs of Execution and Evaluation
pagenum: 38; title: The Seven Stages of Action
pagenum: 40; title: Human Thought: Mostly Subconscious
pagenum: 44; title: Human Cognition and Emotion
pagenum: 49; title: The Seven Stages of Action and the Three Levels of Processing
pagenum: 55; title: People as Storytellers
pagenum: 56; title: Blaming the Wrong Things
pagenum: 59; title: Falsely Blaming Yourself
pagenum: 65; title: The Seven Stages of Action: Seven Fundamental Design Principles
pagenum: 71; label: 3
title: Knowledge in the Head and in the World
pagenum: 74; title: Precise Behavior from Imprecise Knowledge
pagenum: 75; title: Memory Is Knowledge in the Head
pagenum: 86; title: The Structure of Memory
pagenum: 91; title: Approximate Models: Memory in the Real World
pagenum: 100; title: Knowledge in the Head
pagenum: 105; title: The Tradeoff Between Knowledge in the World and in the Head
pagenum: 109; title: Memory in Multiple Heads, Multiple Devices
pagenum: 111; title: Natural Mapping
pagenum: 113; title: Culture and Design: Natural Mappings Can Vary with Culture
pagenum: 118; label: 4
title: Knowing What to Do: Constraints, Discoverability, and Feedback
pagenum: 123; title: Four Kinds of Constraints: Physical, Cultural, Semantic, and Logical
pagenum: 125; title: Applying Affordances, Signifiers, and Constraints to Everyday Objects
pagenum: 132; title: Constraints That Force the Desired Behavior
pagenum: 141; title: Conventions, Constraints, and Affordances
pagenum: 145; title: The Faucet: A Case History of Design
pagenum: 150; title: Using Sound as Signifiers
pagenum: 155; label: 5
title: Human Error? No, Bad Design
pagenum: 162; title: Understanding Why There Is Error
pagenum: 163; title: Deliberate Violations
pagenum: 169; title: Two Types of Errors: Slips and Mistakes
pagenum: 170; title: The Classification of Slips
pagenum: 173; title: The Classification of Mistakes
pagenum: 179; title: Social and Institutional Pressures
pagenum: 186; title: Reporting Error
pagenum: 191; title: Detecting Error
pagenum: 194; title: Designing for Error
pagenum: 198; title: When Good Design Isn't Enough
pagenum: 210; title: Resilience Engineering
pagenum: 211; title: The Paradox of Automation
pagenum: 213; title: Design Principles for Dealing with Error
pagenum: 215; label: 6
title: Design Thinking
pagenum: 217; title: Solving the Correct Problem
pagenum: 218; title: The Double-Diamond Model of Design
pagenum: 220; title: The Human-Centered Design Process
pagenum: 221; title: What I Just Told You? It Doesn't Really Work That Way
pagenum: 236; title: The Design Challenge
pagenum: 239; title: Complexity Is Good; It Is Confusion That Is Bad
pagenum: 247; title: Standardization and Technology
pagenum: 248; title: Deliberately Making Things Difficult
pagenum: 255; title: Design: Developing Technology for People
pagenum: 257; label: 7
title: Design in the World of Business
pagenum: 258; title: Competitive Forces
pagenum: 259; title: New Technologies Force Change
pagenum: 264; title: How Long Does It Take to Introduce a New Product?
pagenum: 268; title: Two Forms of Innovation: Incremental and Radical
pagenum: 279; title: The Design of Everyday Things: 1988-2038
pagenum: 282; title: The Future of Books
pagenum: 288; title: The Moral Obligations of Design
pagenum: 291; title: Design Thinking and Thinking About Design
pagenum: 293; title: Acknowledgments
pagenum: 299; title: General Readings and Notes
pagenum: 305; title: References
pagenum: 321; title: Index
pagenum: 331