Strategic Customer Service
Subtitle: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Publisher: AMACOM
Published: Feb 05, 2019
Format: hardcover
Number of pages: 288
ISBN-13: 9780814439050
Notes: Source title: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits