Customer Care in Healthcare Program Library Edition
Subtitle: For All Members of a Healthcare Organization, Including Office Staff, Executives, Receptionists, Managers, ... Total Quality Management in Customer Service
Edition: Pap/Cdr edition
Publisher: University Of Health Care
Published: June 18, 2004
Language: eng
Format: Paperback
Number of pages: 101
ISBN-13: 9781594910340
Subjects: Hospital administration & management; Medical; Medical / Nursing; Education & Training; Health Care Delivery; Physician & Patient; Medical / General; Health Policy
First sentence: I wrote this course because I care about my patients and try, sometimes imperfectly, to apply the rule of doing to others what you wish they would do to you.