Reference reborn
Subtitle: breathing new life into public services librarianship
By: Diane Zabel, editor ; preface by Linda C. Smith
Publisher: Libraries Unlimited
Published: 2011
Place of publication: Santa Barbara, Calif
Language: eng
Number of pages: 401
ISBN-13: 9781591588283; 9781591588290
Subjects: Public services (Libraries); Reference services (Libraries); Internet in library reference services; Electronic reference services (Libraries)
Notes: Includes bibliographical references and index.
Table of contents: title: Who are our users? : scanning the environment to detect trends / Ellysa Stern Cahoy; title: Demystifying virtual reference / Daniel Hickey; title: Going beyond the desk : 2st1-century reference, outreach, and teaching services / Elizabeth McKeigue and Laura Farwell Blake; title: The integrated services model : information commons in libraries / Juliet Rumble; title: Librarians in second life and future virtual worlds / Alexia Hudson; title: An exploration of the hybrid reference service model : keeping what works / Marie L. Radford and Scott Vine; title: The embedded academic librarian / Susan Sharpless Smith and Lynn Sutton; title: Community reference work / James LaRue; title: Contemporary and future roles for readers' advisory in public libraries / Barry Trott and Neil Hollands; title: Leisure reading collections in college and university libraries : have academic librarians rediscovered readers' advisory? / Anne Behler; title: Librarian as marketer : learning to promote reference and outreach services / Elisabeth Leonard; title: ^; title: Reference quality : a primer on methods and tools for assessing reference services / Julie A. Gedeon and Joseph A. Salem, Jr.; title: Telephone reference as the past and the future of library service / M. Kathleen Kern; title: Reconfiguring reference services for mobile devices / Jim Hahn; title: Using online social networking tools for reference and outreach / Emily Rimland; title: What's next? : tracking tech trends / Michael Stephens; title: From print to e-reference / David A. Tyckoson; title: Digital visibility : creating usable interfaces so users can find resources / Jody Condit Fagan and Meris A. Mandernach; title: Scholarly communication : library as content provider-digital projects to support reference and user services / Linda Friend; title: What skills are needed for the next generation of librarians? / Sally W. Kalin; title: Retirements in reference : passing the torch to the next generation of reference librarians / Charlotte Ford and Lili Luo; title: ^; title: ^^; title: The education of reference librarians : a detailed survey and analysis / Lisa G. O'Connor; title: The guide to reference and learning reference librarianship / Robert H. Kieft; title: Practitioners as adjunct teachers / Christopher LeBeau; title: Outside the school doors : lessons learned after library school / Amber A. Prentiss.; title: ^^