Foundations of customer service
By: Mark Adel, ... [et al.].
Edition: 2nd ed.
Publisher: Loma
Published: 2009
Place of publication: Atlanta, GA
Language: eng
Number of pages: 376
ISBN-13: 9781579743239
Notes: Rev. ed. of:  Foundations of customer service / Mark Adel, Barbara Foxenberger Brown. c2003.

"Infomration in this text may have been changed or updated since its publication date. For current updates, visit www.loma.org."

Includes bibliographical references and index.