Quality function deployment
Subtitle: gaining competitive advantage by listening to the voice of the customer
By: by John R. Hauser, Don Clausing
Series: Working paper / Division of Research, Harvard Business School -- 88-035; Working paper (Harvard University. Graduate School of Business Administration. Division of Research) -- HBS 88-035
Publisher: Division of Research, Harvard Business School
Published: 1988
Place of publication: Boston, MA (Soldiers Field, Boston 02163)
Language: eng
Number of pages: 20
Subjects: Industrial design; New products; Marketing; Quality of products
Notes: "February 1988."

Includes bibliographical references.