Utilization of total quality management for improving student services in the financial aid office, Western Washington University
By: by Theodore F. Haase III.
Published: 1994
Language: eng
Number of pages: 173
Subjects: Western Washington University -- Students -- Services for -- Evaluation.; Western Washington University -- Students -- Finance, Personal -- Evaluation.; Western Washington University. -- Student Financial Resources -- Evaluation.; Total quality management -- Washington (State) -- Bellingham -- Evaluation.; Student aid -- Washington (State) -- Bellingham -- Evaluation.
Notes: Field project (M.Ed.)--Western Washington University, 1994.

Includes bibliographical references (leaves 148-155)