Communication intelligence
Subtitle: [Part 2] : Being assertive
By: presented by OurBizniss ; written, produced and directed by Tracy Riddiford & Cathy Beitz
Contributors: OurBizniss Productions; CRM Learning (Firm)
Series: HUB 420 (NU course)
Publisher: OurBizniss Productions; CRM Learning [distributor]
Published: 2002
Place of publication: [West Lakes Shore, South Australia]; Carlsbad, CA
Language: eng
Format: [videorecording] /
Number of pages: 23
Subjects: Business communication; Assertiveness (Psychology); Interpersonal communication
Other titles: Being assertive
Description: Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. This video shares the how-tos of assertive communication and identifies other common communication styles that can cause difficulties in the workplace.
Notes: Vinnie Monaco, Rakendra Moore, Robert Diaz.

VHS format.