Managing for Quality in Higher Education A Systems Perspective
Publisher: Bookboon
Published: 2013
ISBN-13: 9788740302059
Table of contents: title: Part I: Introduction And Historical Context; title: Why Quality For Higher Education?; title: History Of The Quality Movement; title: Part II: Quality Concepts For Higher Education; title: A Quality Framework For Higher Education; title: The Customers Of Higher Education; title: The System Of Higher Education; title: Implications For Higher Education; title: Quality, Ethics And Moral Leadeship; title: Moral Leadership And Quality Management; title: Ethics And Failure Prevention; title: The Cost Of Quality; title: Part III Design And Implementation; title: Qualiy System Design And Implementation; title: On Management And Development Of Human Resources; title: Lean Tools For Higher Education; title: Capturing Global Brainpower; title: Part IV Future Quality Needs In Higher Education; title: Leadership, Policy And Law; title: Productivity; title: Breakthrough Thinking For Humanity; title: Postscript; title: End Notes; title: About the Authors