COMPREHENSIVE WORK READINESS and CUSTOMER SERVICE TRAINING PROGRAM : Includes
Subtitle: Lecture Content, in-Class Exercises with Answers, Personalized Participant Worksheets, Competency Statements and Tracking Forms, Section Review Key Concepts, Scenarios That Can Be Used for Skill Building or Certification/final Tests, and More
Publisher: CreateSpace Independent Publishing Platform
Published: 2013
Language: eng
Number of pages: 288
ISBN-13: 9781492804956