In Action
Subtitle: Measuring ROI in the Public Sector (In Action (ASTD Press))
Publisher: ASTD
Published: April 2002
Language: eng
Format: Paperback
Number of pages: 280
ISBN-13: 9781562863258
Subjects: Personnel & human resources management; General; Medical / Nursing; Business/Economics; Public Health; Business & Economics; Case studies; Development - General; Human Resources & Personnel Management; Organizational development; Rate of return; Training; Business & Economics / General; Business & Economics / Development / General; Business & Economics / Training
First sentence: Consider the following scenarios: The U.S. Veterans Administration is using a return-on-investment (ROI) process to measure the success and impact of dozens of training educational programs.