Kundenfreundliches Verhalten
Subtitle: als qualitatives Instrument des Bankbetriebs
By: von Matthias Metz.
Publisher: F. Knapp
Published: 1985
Place of publication: Frankfurt am Main
Language: ger
Number of pages: 349
Subjects: Banks and banking -- Public relations -- Germany (West); Customer relations.; Banks and banking -- Germany (West) -- Quality control.
Notes: Bibliography: p. 294-349.