Management by process
Subtitle: a roadmap to sustainable business process management
By: by John Jeston and Johan Nelis.
Contributors: Nelis, Johan.
Edition: 1st ed.
Publisher: Elsevier/Butterworth-Heinemann
Published: 2008
Place of publication: Amsterdam; Boston
Language: eng
Number of pages: 303
ISBN-13: 9780750687614
Subjects: Reengineering (Management); Organizational change.; Business planning.
Notes: Includes bibliographical references (p. [295]-296) and index.