Are they being served?
Subtitle: quality consciousness in service industries
By: edited by Brian Moores.
Contributors: Moores, Brian.
Publisher: P. Allan; Distributed in the U.S.A. and Canada by Humanities Press
Published: 1986
Place of publication: Deddington, Oxford; Atlantic Highlands, N.J
Language: eng
Number of pages: 305
Subjects: Customer services -- Great Britain -- Management.
Notes: Bibliography: p. 296-299.
Distributor statement from label on t.p.
Includes index.