Providing high-tech customer support
Subtitle: the good, the bad, and the ugly
By: by Norman W. Hildrum.
Contributors: Long Term Resource Monitoring Program (Environmental Management Program)
Series: Reprint -- 94-R013; Reprint (Long Term Resource Monitoring Program (Environmental Management Program)) -- 94-R 013.
Publisher: Reprinted by National Biological Survey, Environmental Management Technical Center; Available from National Technical Information Service
Published: 1994
Place of publication: Onalaska, Wis; [Springfield, VA
Language: eng
Format: Microform
Number of pages: 446
Subjects: Customer relations -- Handbooks, manuals, etc.; Consumer satisfaction -- Handbooks, manuals, etc.; Customer services -- Handbooks, manuals, etc.
Other titles: Providing high tech customer support; Good, the bad, and the ugly
Notes: "Long Term Resource Monitoring Program"--Cover.

"Reprinted by permission, The American Society for Photogrammetry and Remote Sensing."

Distributed to depository libraries in microfiche.

Shipping list no.: 97-0938-M.

"December 1994."

Includes bibliographical references (p. 446).

Microfiche. [Washington, D.C.] : Supt. of Docs., U.S. G.P.O., [1997] 1 microfiche : negative.