Interpersonal skills
By: Bob Wright
Edition: New updated ed.
Publisher: M & K Update
Published: 2007
Place of publication: Keswick [England]
Language: eng
Number of pages: 62
ISBN-13: 9781907830372; 9781905539376
Subjects: Interpersonal communication; Interpersonal relations; BUSINESS & ECONOMICS; Human Resources & Personnel Management; Workplace Culture
Description: Experienced professionals and novice care workers a like need to communicate meaningfully with their clients. To do so successfully you need to understand the skills required and how to practice them. This self-directed study workbook will appeal to everyone with a health and social care interest. It can be used as a stand-alone module or part of an assessment programme, or as part of a more formal training programme at a college or other institution. It can be used in a very flexible way and covers a variety of skills required for effective communication.
Notes: Includes bibliographical references.
Table of contents: title: Prelims; Table of contents; Introduction; To the reader; Chapter 1 What are interpersonal skills; Chapter 2 Starting with yourself; Chapter 3 Getting to know each other; Chapter 4 Special difficulties; Chapter 5 Practical considerations; Conclusion; Suggested reading