Who's in Charge Around Here?  A Guide to Dealing with the Irate Customer and Other Angry and Upset People.
Publisher: Businessfilm Intl
Published: December 1996
Language: eng
Format: Audio Cassette
ISBN-13: 9781881288121
Subjects: Business & Economics; Business / Economics / Finance; CAS - Audio - Business / Professional; Consumer complaints; Customer Service; Customer relations; Training; Audio Adult: Business