Digital reference service in the new millennium
Subtitle: planning, management, and evaluation
By: edited by R. David Lankes, John W. Collins III, Abby S. Kasowitz.
Contributors: Lankes, R. David.; Collins, John William, 1948-; Kasowitz, Abby S.
Series: The new library series ;; no. 6
Publisher: Neal-Schuman Publishers
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 246
Subjects: Electronic reference services (Libraries) -- United States -- Planning.; Electronic reference services (Libraries) -- United States -- Management.; Electronic reference services (Libraries) -- United States -- Evaluation.
Notes: Includes bibliographical references and index.