Sŏbisŭ kyŏngyŏng ŭi ihae
Subtitle: Understanding service management
By: Ko Ch'ang-hŏn, Kim Yŏng-t'aek, Pak Yun-ju [and five others]
Contributors: Kim, Yŏng-t'aek, author; Pak, Yun-ju, author
Edition: Ch'op'an
Publisher: Pŏmmunsa
Published: 2016
Place of publication: Kyŏnggi-do P'aju-si
Language: kor
Number of pages: 422
ISBN-13: 9788918122779
Subjects: Customer services; Management
Other titles: Understanding service management
Notes: Includes bibliographical references (pages 414-415) and index.