Automotive Service Management
Subtitle: Total Customer Relationship Management (Automotive Service Management Series)
Edition: 1 edition
Publisher: Cengage Delmar Learning
Published: December 6, 2002
Language: eng
Format: Paperback
Number of pages: 132
ISBN-13: 9781401826574
Subjects: Automotive technology; Customer services; Technology & Industrial Arts; Science/Mathematics; Automotive - General; Automotive - Repair & Maintenance; Technical & Manufacturing Trades; Automotive;Service;Management:;Total;Customer;Relationship;Management; Transportation / Automotive / General; Management; Customer relations; Service stations