Design support at the front end of the New Service Development (NSD) process
Subtitle: the role of touch-points and service personality in supporting team work innovation process
By: Simon Clatworthy
Series: Con-text -- Thesis; Con-text -- 55.
Publisher: Arkitektur- og designhøgskolen
Published: 2013
Place of publication: Oslo
Language: eng
Number of pages: 240
ISBN-13: 9788254702444
Subjects: Design services; Product design
Notes: Ph.D. Arkitektur- og designhøgskolen 2013.

Includes bibliographical references.