Boss Talk 
Subtitle: A Manager's Guide To Exceptional Productivity and Innovation
Publisher: London/Warner Books
Published: March 4, 2000
Format: Paperback
Number of pages: 176
ISBN-13: 9780967645308
First sentence: Jim, the manager of a software group, looked anything but pleased that his people had just completed a new product release and had done so on time, a first for the company.