The Basics of process mapping
By: Robert Damelio
Edition: 2nd ed.
Publisher: CRC/Productivity Press
Published: 2011
Place of publication: New York
Language: eng
Number of pages: 173
ISBN-13: 9781563273766
Subjects: Flow charts; Work design; Organizational effectiveness
Notes: Includes bibliographical references and index.
Table of contents: title: Overview; title: Thinking about work; title: Why map a process?; title: Rel.map; title: CFPM; title: Flowchart; title: 7 principles to improve flow.