Harvard business essentials
Subtitle: crisis management : master the skills to prevent disasters
By: [writer, Richard Luecke] ; [subject adviser, Larry Barton].
Contributors: Barton, Laurence, 1956-; Harvard Business School.
Series: The Harvard business essentials series; Harvard business essentials series
Publisher: Harvard Business School Press
Published: 2004
Place of publication: Boston, Mass
Language: eng
Number of pages: 138
Subjects: Crisis management
Other titles: Crisis management.
Notes: Includes bibliographical references (p. 127-130) and index.
Table of contents: title: Taking stock of potential perils : what could go wrong?; title: Avoiding the avoidable : an ounce of prevention; title: Contingency planning : preparing today for tomorrow's problems; title: Crisis recognition : where there's smoke, there's fire; title: Containment : preventing a bad situation from becoming worse; title: Crisis resolution : the road to recovery; title: Mastering the media : make it your story; title: Learning from your experience : gather lessons where you find them.