A knowledge management approach to drinking water utility business
By: prepared by David M. Smigiel, John G. Sulewski, and Michael A. Moss ; sponsored by Awwa Research Foundation.
Contributors: Sulewski, John G.; Moss, Michael A.; AWWA Research Foundation.; American Water Works Association.; IWA Publishing.
Publisher: Awwa Research Foundation; American Water Works Association; IWA Pub.
Published: 2006
Place of publication: Denver, Colo; [London]
Language: eng
Number of pages: 80
Subjects: Water utilities -- Management; Knowledge management
Notes: CD-ROM title: Knowledge management bibliography.

Includes bibliographical references.

System requirements for accompanying CD-ROM: best viewed with Adobe Reader 6.0 or higher.