Hanʼguk kiŏp ŭi sŏbisŭ pʻumjil pʻyŏngka chedo pyŏnchʻŏn kwajŏng
By: Yi Yu-jae, Na Sŏn-a.
Contributors: Na, Sŏn-a.
Edition: Chʻopʻan
Series: Sŏul Taehakkyo Kyŏngyŏng Yŏnʼguso kiŏp kyŏngyŏngsa yŏnʼgu chʻongsŏ -- 2
Publisher: Sŏul Taehakkyo Chʻulpʻanbu
Published: 2006
Place of publication: Sŏul
Language: kor
Number of pages: 253
Subjects: Consumer satisfaction -- Korea (South) -- Evaluation; Customer services -- Korea (South) -- Evaluation; Service industries -- Quality control
Other titles: Evolution of service quality measurement systems among Korean firms
Notes: Includes bibliographical references (p. 225-247) and index.