Perfect Phrases for Customer Service
Subtitle: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
Edition: 1 edition
Publisher: McGraw-Hill
Published: December 29, 2004
Language: eng
Format: Paperback
Number of pages: 175
ISBN-13: 9780071444538
Subjects: Customer services; Sales & Selling - Techniques; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Terminology; Training; Business & Economics / Management