Making government great again
Subtitle: mapping the road to success with ISO 9001:2008
By: John Baranzelli.
Publisher: ASQ Quality Press
Published: 2010
Place of publication: Milwaukee, Wis
Language: eng
ISBN-13: 9780873897792
Subjects: Total quality management in government -- United States; Administrative agencies -- United States -- Management; Organizational change -- United States
Notes: Includes bibliographical references and index.