Rethinking Performance Measurement
Edition: 1st edition
Publisher: Cambridge University Press
Published: July 15, 2002
Language: eng
Format: Hardcover
Number of pages: 250
ISBN-13: 9780521812436
Subjects: Finance & Accounting; Personnel & human resources management; Measurement; Entrepreneurship; Business & Economics; Business / Economics / Finance; Total quality management; Business/Economics; Performance; Organizational Behavior; Leadership; Management - General; Business & Economics / Systems & Planning; Organizational effectiveness
First sentence: A brief detour into abstraction may help illuminate why performance measures are often unsatisfactory and why performance measurement often proves frustrating, especially in large and complicated firms.