comparative study of service quality in Irish cinemas
By: by Dean McGuinness & William J. Glynn.
Contributors: Glynn, William J.; University College Dublin. Centre for Quality & Services Management.
Series: Working paper -- no.95-3
Publisher: University College Dublin (Centre for Quality & Services Management)
Published: 1995
Place of publication: Dublin
Language: eng
Number of pages: 21
Subjects: Customer services.; Motion picture theaters -- Ireland.
Notes: Includes bibliographical references (p17-21).