Conducting the reference interview
Subtitle: a how-to-do-it manual for librarians
By: Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney.
Contributors: Nilsen, Kirsti.; Dewdney, Patricia.
Series: How-to-do-it manuals for librarians ;; no. 117; How-to-do-it manuals for libraries ;; no. 117.
Publisher: Neal-Schuman Publishers
Published: 2002
Place of publication: New York
Language: eng
Number of pages: 242
Subjects: Reference services (Libraries); Interviewing.
Notes: Includes bibliographical references and index.