Customer service in insurance
Subtitle: improving your skills
By: Jo Ann Appleton ... [et al.].
Contributors: Appleton, Jo Ann S.; Bailey, Richard, 1960-
Edition: 2nd ed.
Series: LOMA series in customer service
Publisher: LOMA's Associate Customer Service Program
Published: 1999
Place of publication: Atlanta, GA
Language: eng
Number of pages: 284
Subjects: Insurance companies -- Customer services.; Customer services.; Customer relations.
Notes: Rev. ed. of: Customer service in insurance / Richard Bailey, Kenneth Huggins, Dani L. Long. c1991.
Includes index.
System requirements: IBM or IBM compatible computer, Windows 95, Windows 98, Windows NT4.0, or Windows 2000.