Knowledge driven service innovation and management
Subtitle: IT strategies for business alignment and value creation
By: by Eng Chew and Petter Gottschalk
Contributors: Gottschalk, Petter, 1950-
Publisher: Business Science Reference
Published: 2013
Place of publication: Hershey, PA
Language: eng
Number of pages: 354
ISBN-13: 9781466625129; 9781466625136; 9781466625143
Subjects: Knowledge management; Management; Information technology
Description: "This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--
Notes: Includes bibliographical references and index.