Total quality management
Subtitle: text with cases
By: John S. Oakland, Amrik S. Sohal.
Contributors: Sohal, A.
Edition: Pacific Rim Ed.
Publisher: Butterworth-Heinemann
Published: 1996
Place of publication: Oxford
Language: eng
Number of pages: 341
Subjects: Total quality management.; Total quality management -- Case studies.; Quality control.; Quality control -- Case studies.
Notes: Bibliography: p331-336. - Includes index.