Assertiveness at work
Subtitle: a practical guide to handling awkward situations
By: Ken Back and Kate Back with Terry Bates.
Contributors: Back, Kate.; Bates, Terry, 1939-
Edition: 2nd ed.
Publisher: McGraw-Hill
Published: 1991
Place of publication: London; New York
Language: eng
Number of pages: 166
Subjects: Communication in personnel management.; Assertiveness (Psychology); Interpersonal relations.; Management -- Psychological aspects.
Notes: Includes index.