Service Quality Improvement
Subtitle: The Customer Satisfaction Strategy for Health Care (J-B AHA Press)
Publisher: Jossey-Bass
Published: December 15, 1993
Language: eng
Format: Paperback
Number of pages: 380
ISBN-13: 9781556481109
Subjects: Customer services; Hospital administration & management; Health services administration; Customer Service; Health Care Administration; Medical / Nursing; Health/Fitness; Patient satisfaction; Administration; General; Health Care Delivery; Health & Fitness / Health Care Issues