Shifting gears
Subtitle: applying ISO 9000 quality management principles to trucking
By: James J. DePillo, Robert A. Melone, Ward Warkentin.
Contributors: Melone, Robert A.; Warkentin, Ward.
Publisher: Thomson Delmar Learning
Published: 2004
Place of publication: Clifton Park, NY
Language: eng
Number of pages: 133
Subjects: Trucking -- Management.; Trucking -- Quality control.; ISO 9000 Series Standards.
Other titles: Applying ISP 9000 quality management principles to trucking
Notes: Includes bibliographical references (p. 129-130).