Implementing global performance measurement systems
Subtitle: a cookbook approach
By: Ferdinand Tesoro, Jack Tootson
Contributors: Tootson, Jack, 1946-
Publisher: Jossey-Bass/Pfeiffer
Published: 2000
Place of publication: San Francisco
Language: eng
Number of pages: 154
Subjects: Organizational effectiveness -- Measurement; Performance -- Measurement
Notes: Includes bibliographical references (p. 146-148) and index

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Table of contents: title: 1. Overview of performance measurement; title: 2. A cookbook approach to performance measurement; title: 3. Establishing the business case; title: 4. Identifying the right performance metrics; title: 5. Implementing the performance measurement system; title: 6. Leveraging results to improve performance