Putting customers first
Subtitle: serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report
By: [Al Gore, Vice President of the United States].
Contributors: Gore, Albert, 1948-
Publisher: National Performance Review; For sale by the U.S. G.P.O., Supt. of Docs.
Published: 1995
Place of publication: Washington, DC
Language: eng
Number of pages: 35
Subjects: Administrative agencies -- United States -- Communication systems.; Telephone etiquette -- United States.; Customer services -- United States.; Consumer satisfaction -- United States.
Other titles: Serving the American public; Federal Consortium Benchmark Study Report
Notes: Shipping list no.: 95-0097-P.
"February 1995"-- Cover.
S/N 040-000-00654-1 (GPO)