Human relations for emergency response personnel
By: by Herman J. Banks and Anne T. Romano.
Contributors: Romano, Anne T.
Publisher: C.C. Thomas
Published: 1982
Place of publication: Springfield, Ill
Language: eng
Number of pages: 265
Subjects: Police communication systems -- New York (State) -- New York -- Case studies.; Telephone operators -- Training of -- New York (State) -- New York -- Case studies.; Assistance in emergencies -- New York (State) -- New York -- Case studies.; Crisis intervention (Mental health services) -- Case studies.
Notes: Bibliography: p. 261.
Includes index.