Confronting without offending
By: Deborah Smith Pegues.
Publisher: Harvest House Publishers
Published: 2009
Place of publication: Eugene, Or
Language: eng
ISBN-13: 9780736921497
Subjects: Conflict management -- Religious aspects -- Christianity
Notes: Includes bibliographical references and index.
Table of contents: title: The goal of confrontation; title: Commanded to confront; title: The dictator : do it my way?; title: The accommodator: have it your way?; title: The abdicator : I'll run away?; title: The collaborator : let's find a way?; title: Preparing for the encounter; title: Owning the problem; title: Speaking the right words; title: Listening; title: Negotiating future behavior; title: Releasing the offender; title: The P.A.C.E. personality profile; title: Understanding the temperaments; title: Family encounters; title: Marketplace conflicts; title: Social and other interactions.