Renewing administration
Subtitle: preparing colleges and universities for the 21st century
By: Diana G. Oblinger, Richard N. Katz, editors.
Contributors: Oblinger, Diana.; Katz, Richard N.; EDUCAUSE (Association); International Business Machines Corporation.
Publisher: Anker Pub. Co.
Published: 1999
Place of publication: Bolton, Mass
Language: eng
Number of pages: 330
Subjects: Universities and colleges -- United States -- Administration.; Education, Higher -- Effect of technological innovations on -- United States.; Information technology -- United States.; Educational change -- United States.
Other titles: Preparing colleges and universities for the 21st century
Description: Deals with the administrative dimension of higher education. Organised in three parts: administration, emerging administrative services and sustaining change.
Notes: Includes bibliographical references (p. 315-322) and index.
"Sponsored by EDUCAUSE and IBM."
Table of contents: title: About the authors; title: Foreword; title: Preface; title: Acknowledgments; title: Administration. Capturing the first keystrokes : a technological transformation at the University of Delaware / David P. Roselle and Ginger Pinholster. Rethinking "Rethinking administration" : a cautionary tale / Michael Finlayson; title: Emerging administrative strategies. Understanding e-business / Martin C. Clague. Distributed computing support / Polley Ann McClure, John W. Smith, and Teresa W. Lockard. The shifting ground between markets and hierarchy : managing a portfolio of relationships / John C. Henderson and Mani R. Subramani. The colleges of the Fenway / Janet Eisner. Transforming student services / Robert B. Kvavik and Michael N. Handberg. Transforming research administration / James P. McKee, Sharon L. Kiser, and Russ Lea. Transforming human resources in higher education / Thomas R. Connolly. Agora : building the campus of the future, today / Bernard W. Gleason and William J. Fleming; title: Sustaining change. Partnership for performance : the balanced scorecard put to the test at the University of California / Kristine A. Hafner. Why some enterprise improvement models have more lasting effects than others / Wendell C. Brase. Managing change in higher education : a leader's guide / D. Quinn Mills and Janet M. Pumo. Renewal as an institutional imperative / Richard N. Katz and Diana G. Oblinger.