Once a customer always a customer
Subtitle: how to deliver customer service that creates customers for life
By: Chris Daffy.
Publisher: Oak Tree Press
Published: 1996
Place of publication: Dublin
Language: eng
Number of pages: 246
Subjects: Customer services -- Handbooks, manuals,etc.; Customer relations -- Handbooks, manuals, etc.
Notes: Includes bibliography (p[241]-242) and index.