Unobtrusive evaluation of reference service and individual responsibility
Subtitle: the Canadian experience
By: Juris Dilevko.
Series: Contemporary studies in information management, policy, and services
Publisher: Ablex Pub. Corporation
Published: 2000
Place of publication: Westport, CT
Language: eng
Number of pages: 220
Subjects: Depository libraries -- Reference services -- Canada -- Quality control.; Depository libraries -- Reference services -- Canada -- Evaluation.
Notes: Includes bibliographical references (p. 207-214) and index.