The psychology of consumer detriment
Subtitle: a conceptual review
By: prepared for the Office of Fair Trading by Peter Lunt with Laura Miller, Johanna Körting, and Joseph Ungemah
Contributors: Great Britain. Office of Fair Trading
Publisher: Office of Fair Trading
Published: 2006
Place of publication: [London]
Language: eng
Number of pages: 118
Subjects: Consumer behavior; Consumer satisfaction; Consumer protection; Consumers; Research
Notes: "OFT792."

Includes bibliographical references (p. 111-118).