How to write complaint letters that work!
Subtitle: a consumer's guide to resolving conflicts & getting results
By: Patricia H. Westheimer, Jim Mastro.
Contributors: Mastro, Jim.
Publisher: Park Avenue
Published: 1994
Place of publication: Indianapolis, IN
Language: eng
Number of pages: 247
Subjects: Consumer complaints.; Complaint letters.
Other titles: Complaint letters that work.
Notes: Includes bibliographical references (p. [175]-177) and index.