Total quality journey.
Contributors: Martino, Jean-Marie.; Conference Board.
Series: Report ;; no. 1181-97-CH; Conference Board report ;; no. 1181-97-CH.
Publisher: Conference Board
Published: 1997
Place of publication: New York, NY
Language: eng
Number of pages: 38
Subjects: Total quality management -- United States -- Case studies; Malcolm Baldrige National Quality Award
Genres: Case studies.
Notes: Cover title.
"Edited by Jean-Marie Martino"--P. 3.
"A conference report."
"Report is based on speeches presented at the 1996 Regional Malcolm Baldrige Award conferences, held in Chicago on May 7, Atlanta on May 29, Boston on June 6, and San Francisco on June 13 ... Conferences focused on lessons companies learned while applying for the Baldrige Award"--[P. 2].