Managing your internal customers
Subtitle: the key to getting better results
By: Kevin Thomson with Kathy Whitwell.
Contributors: Whitwell, Kathy.
Publisher: Financial Times/Pitman Pub.
Published: 1993
Place of publication: London
Language: eng
Number of pages: 283
Subjects: Communication in management.; Personnel management.; Employee motivation.; Total quality management.
Notes: Includes bibliographical references (p. [271]-274) and index.