Treat me like a customer
Subtitle: using lessons from work to succeed in life
By: Louis Upkins.
Publisher: Zondervan
Published: 2009
Place of publication: Grand Rapids, Mich
Language: eng
ISBN-13: 9780310320296
Subjects: Success; Marriage; Success in business
Notes: Includes bibliographical references.
Table of contents: title: Foreword / by Bob Buford; title: Preface; title: Learning on the job; title: Why you're having such a hard time; title: What matters most to you?; title: Do you really know your customer?; title: Customer communication strategies; title: Planning for great outcomes; title: Your word is your bond; title: World-class customer service; title: Protecting market share; title: When your customer gets upset; title: Not just another meeting; title: Never give up; title: Nothing risked, nothing gained; title: Success goes both ways; title: Deliver a great product; title: Celebrate your success; title: Building an enduring brand; title: Imagine the best.