Essential communication skills for nursing and midwifery
By: Philippa Sully, Joan Dallas.
Contributors: Dallas, Joan.
Edition: 2nd ed.
Series: Essential skills for nurses series; Essential skills for nurses series
Publisher: Elsevier Mosby; Mosby/Elsevier
Published: 2010
Place of publication: Edinburgh; New York
Language: eng
Number of pages: 239
ISBN-13: 9780723435273
Subjects: Communication in nursing; Nurse-Patient Relations; Communication; Midwifery -- methods; Nursing Care -- methods
Notes: Includes bibliographical references and index.
Table of contents: title: Reflecting on practice; title: Ensuring respect and dignity; title: Empathy and comfort skills; title: Interview and assessment skills; title: Assertiveness, advocacy, and negotiation skills; title: Communicating where barriers exist; title: Managing difficult situations; title: Working in groups and teams; title: Teaching skills.