The book about mystery shopping
Subtitle: improving business by measuring management
By: Veronica Boxberg Karlsson
Publisher: Better business Books
Published: 2009
Place of publication: Vallentuna
Language: eng
Number of pages: 256
ISBN-13: 9789197822206
Subjects: Kundservice; Utvärdering; Försäljningsorganisation
Notes: Bygger på: Measuring management and the moment of truth.