Architecture & patterns for IT service management, resource planning, and governance
Subtitle: making shoes for the cobbler's children
By: Charles T. Betz
Edition: 2nd ed.
Publisher: Morgan Kaufmann
Published: 2011
Place of publication: Waltham, MA
Language: eng
Number of pages: 439
ISBN-13: 9780123850171
Subjects: Management; Computer network architectures; Information technology
Other titles: Architecture and patterns for IT service management, resource planning, and governance
Notes: Machine generated contents note: Part I: The IT Value Chain 1. Introduction: Shoes for the Cobbler's Child 2. Understanding IT Value: it's all about the outcome 3. The IT capabilities Part II: Supporting the IT value chain 4.A supporting data architecture 5. A supporting systems architecture 6. Patterns for IT Enablement 7. Conclusion .

Includes bibliographical references and index.