The art & skill of dealing with people
By: Brandon Toropov
Publisher: Prentice Hall
Published: 1997
Place of publication: Paramus, N.J
Language: eng
Number of pages: 305
ISBN-13: 9780135206515
Subjects: Personnel management
Other titles: Art and skill of dealing with people.; Hundreds of sure-fire techniques for getting your way with people at work.
Notes: Includes bibliographical references (p. 297) and index.
Table of contents: title: Making major human motivators work for you; title: Listening at all levels; title: Dealing with subordinates; title: Dealing with peers; title: Dealing with superiors; title: Dealing with clients and customers; title: Dealing with the media and the general public; title: Dealing with outside vendors; title: Managing conflict; title: Winning the results you need from groups; title: Nurturing yourself; title: and mastering long-term leadership skills.