Multicultural customer service
Subtitle: providing outstanding service across cultures
By: Leslie Aguilar, Linda Stokes.
Contributors: Stokes, Linda, 1954-
Series: Business skills express series
Publisher: Irwin Professional
Published: 1996
Place of publication: Burr Ridge, IL
Language: eng
Number of pages: 136
Subjects: Customer services -- Social aspects.; Intercultural communication.
Notes: Includes bibliographical references (p. 134) and index.