The Experts Teach: Training Skills
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740307832
Table of contents: title: Content; title: 1. When the Cat’s Away: Getting Better Frontline Decisions – Without You by Jeff Mowatt; title: 2. If Developing Leaders is the Question, Training May Not Be the Answer by Kevin Eikenberry; title: 3. You Can Learn Any Skill With Training But You Can’t Learn To Love It! by Lynda-Ross Vega; title: 4. The Easiest Way to Learn by Steve Goodier; title: 5. The Bonk Approach to Testing by Eric Garner; title: 6. Training to Fail by Ravinder Tulsiani; title: 7. Successful Change Flows From Learning, Growth, and Development by Jim Clemmer; title: 8. Training? Just ASK by George Torok; title: 9. Don’t Take My Word For It by David Diamond; title: 10. Feedback is an Essential Element of Learning and Improvement by Jim Clemmer; title: 11. How Shiny Are Your Goldfish? by Bob Selden; title: 12. 6 Ways to Maximize Learning by Steve Kaye; title: 13. Keeping Customers When Things Go Wrong: Five keys to Turning Upset Customers into Fans by Jeff Mowatt; title: 14. Trainers, Make Me Feel Wanted! by Erica Rowntree; title: 15. A Parable of a Child by Steve Goodier; title: 16. Training is an Event, Learning is a Process by Kevin Eikenberry; title: 17. Why Most Training Fails by Jim Clemmer; title: 18. How to Get the Biggest Bang for Your Training Buck by George Torok; title: 19. Learning Style – A Misnomer or Useful Business Strategy? by Bob Selden; title: 20. Why Leaders Can’t Avoid Learning by Kevin Eikenberry; title: 21. Management Training – Myth, Magic or Mayhem? by Bob Selden; title: 22. Tea and the Secrets of Staff Retention by Jeff Mowatt; title: 23. What’s Your Moment of Learning Need? by Bob Selden; title: 24. Growing Others into What They Could Be by Jim Clemmer; title: 25. Great Teachers by Steve Goodier