5 steps to professional presence
Subtitle: how to project confidence, competence, and credibility at work
By: Susan Bixler and Lisa Scherrer Dugan.
Contributors: Dugan, Lisa Scherrer.
Publisher: Adams Media Corp.
Published: 2001
Place of publication: Holbrook, Mass
Language: eng
Number of pages: 256
Subjects: Success in business.; Business etiquette.; Business communication.
Other titles: Five steps to professional presence
Notes: Includes index.
Table of contents: title: Acknowledgments --; title: Introduction --; title: What is your PPQ (professional presence quotient)? --; title: Step 1 : recognize the inherent power of your professional presence -- -- ch. 1.; title: Make first impressions lasting impressions -- -- ch. 2.; title: Developing the art of self-promotion -- -- ch. 3.; title: Contemporary business behavior --; title: Step 2 : establish effective nonverbal communication -- -- ch. 4. The; title: language of presence, posture, handshakes, and eye contact -- -- ch. 5.; title: Using space, territory, ann mirroring and matching to make a connection -- -- ch. 6.; title: Taking charge through nonverbal communication --; title: Step 3 : create your virtual presence -- -- ch. 7.; title: Electronic etiquette : using both high tech and high touch -- -- ch. 8.; title: Phone presence : office, cell, conference, and voice mail -- -- ch. 9. The; title: use and abuse of e-mail : how to get the best from it --; title: Step 4 : understand business etiquette -- -- ch. 10.; title: Effective meeting management -- -- ch. 11.; title: Dangling conversations : gossip, grapevine, and jokes --; title: ch. 12. The; title: pitfalls, limitations, and realities of an office romance -- -- ch. 13.; title: Damage control : managing critical circumstances and sticky situations -- -- ch. 14.; title: Business travel : navigating etiquette on the road --; title: Step 5 : develop social savvy -- -- ch. 15.; title: Planning the business meal : gracious, sophisticated manners -- -- ch. 16.; title: Participating in business events : parties, corporate outings, and gift giving -- -- ch. 17.; title: Including your spouse or partner : an asset or a liability? --; title: Conclusion and action plan --; title: Index.