Service led design
Subtitle: planning the new HR function
By: by Jane Saunders and Ian Hunter.
Contributors: Hunter, Ian, 1963-
Series: The Gower HR transformation series
Publisher: Gower
Published: 2009
Place of publication: Burlington, VT
Language: eng
ISBN-13: 9780566088261; 9780754681618
Subjects: Personnel management; Strategic planning
Notes: Includes index.
Table of contents: title: Commercializing HR; title: Establishing your HR service vision; title: Specifying the service : what will HR deliver?; title: The building blocks : the service delivery model; title: Adapting the model; title: New HR : new line management; title: Sizing the operation and building the business case; title: Managing the service.