Treating people well
Subtitle: the extraordinary power of civility at work and in life
By: Lea Berman and Jeremy Bernard ; foreword by Laura Bush
Contributors: Bernard, Jeremy, author; Bush, Laura Welch, 1946- writer of foreword
Edition: First Scribner hardcover edition.
Published: 2018
Language: eng
Number of pages: 226
ISBN-13: 9781501157981
Copyright date: 2018
Subjects: Etiquette; Conduct of life; Anecdotes; Employees; Courtesy; White House (Washington, D.C.)
Description: A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well.--Provided by Publisher.
Notes: Includes bibliographical references (pages 223-226).
Table of contents: title: Foreword / Laura Bush; title: Introduction; title: Begin with confidence; title: Humor and charm, the great equalizers; title: The quiet strength of consistency; title: Listen first, talk later; title: Radiate calm; title: Handle conflict diplomatically; title: Honesty is the best policy (except when it isn't); title: The gift of loyalty; title: Own you mistakes; title: Keep smiling, and other ways to deal with difficult people; title: Virtual manners; title: Details matter; title: Conclusion.