The customer revolution
Subtitle: how to thrive when customers are in control
By: Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis
Contributors: Lewis, Jeffrey M; Marshak, Ronni T
Edition: 1st ed
Publisher: Crown Business
Published: 2001
Place of publication: New York
Language: eng
Number of pages: 395
Subjects: Industrial management -- United States; Product management -- United States; Brand name products -- United States; Technological innovations -- United States -- Management; Consumers -- United States
Notes: Includes index