When Push Comes to Shove
Subtitle: A Practical Guide to Mediating Disputes (Jossey-Bass Conflict Resolution Series)
Edition: 1st ed edition
Publisher: Jossey-Bass
Published: January 1, 1996
Language: eng
Format: Hardcover
Number of pages: 301
ISBN-13: 9780787901615
Subjects: Business communication & presentation; Conflict resolution; Mediation; Dispute Arbitration; Business / Economics / Finance; Business/Economics; Violence in Society; Entrepreneurship; Management - General; Business & Economics / General; Conflict management
First sentence: While mediation is increasingly understood and appreciated in business and community settings, every new mediator soon learns that someone is sure to confuse the process with meditation ( a confusion that is more than semantic, since mediation is often wrongly perceived by some to be relatively soft process of conciliation that is inappropriate when parties are truly angry with one another).