Facilitator's guide to participatory decision-making
By: Sam Kaner and four others ; foreword by Michael Doyle
Edition: Third edition.
Series: [Jossey-Bass business & management series]; Jossey-Bass business & management series
Publisher: Jossey-Bass
Published: 2014
Language: eng
Number of pages: 401
ISBN-13: 9781118404959
Subjects: Consensus (Social sciences); Management; Employee participation; Handbooks, manuals; Group decision making
Notes: Previous edition: c2007.

Includes bibliographical references (pages 375-379) and index.
Table of contents: title: pt. 1. Grounding principles; title: The dynamics of group decision-making; title: Participatory values; title: Introduction to the role of facilitator; title: pt. 2. Facilitator fundamentals; title: Facilitative listening skills; title: ChartWriting technique; title: Brainstorming; title: Tools for managing long lists; title: Facilitating open discussion; title: Alternatives to open discussion; title: Effective agendas : Design principles; title: Effective agendas : Desired outcomes; title: Effective agendas : Process design; title: Dealing with difficult dynamics; title: Classic facilitator challenges; title: pt. 3. Building sustainable agreements. Principles for building sustainable agreements; title: Inclusive solutions in real life; title: Creative reframing; title: pt. 4. Facilitating sustainable agreements. Introduction to part four; title: Facilitating in the divergent zone; title: Facilitating in the groan zone; title: Facilitating in the convergent zone; title: Teaching a group about group dynamics; title: pt. 5. Reaching closure. The significance of clear decision rules; title: Striving for unanimity; title: Reaching closure step by step; title: Facilitating sustainable agreements.