Communication
Subtitle: the basics
By: written by Robert Buckman, Walter F. Baile, Barbara Korsch ;  produced at the University of Calgary.
Contributors: Buckman, Rob.; Baile, Walter F.; Korsch, Barbara M., 1921-; University of Calgary
Series: Communications skills in clinical practice, a video guide -- tape no. 1
Publisher: distributed by Medical Audio Visual Communications, Inc.
Published: 1999
Place of publication: Toronto, Ont
Language: eng
Format: Videorecording
Number of pages: 74
Subjects: Communication in medicine; Physician and patient; Patients -- Counseling of
Description: Describes the main objectives of clinical interviews in terms of the 4 Es (engaging, empathy, educating, and enlisting), plus a fifth E (eliciting the patient's expectations).
Notes: 28