Root cause analysis
Subtitle: a step-by-step guide to using the right tool at the right time
By: Matthew A. Barsalou
Publisher: CRC Press/Productivity Press
Published: 2015
Place of publication: Boca Raton
Language: eng
Number of pages: 136
ISBN-13: 9781482258790
Subjects: Root cause analysis; BUSINESS & ECONOMICS / General; BUSINESS & ECONOMICS / Decision-Making & Problem Solving; TECHNOLOGY & ENGINEERING / Quality Control
Description: "This book covers root cause analysis, with an emphasis on using quality tools to empirically investigate issues. It starts with the theoretical background and then provides step-by-step instructions for performing root cause analysis using various quality tools. The book explains how to use PDCA together with scientific methods and quality tools when investigating quality failures. The tools and concepts presented are appropriate for both the manufacturing industry and service industry"--
Notes: Includes bibliographical references and index.