TQM simplified
Subtitle: a practical guide
By: James H. Saylor.
Contributors: Saylor, James H., 1947-
Edition: 2nd ed.
Publisher: McGraw-Hill
Published: 1996
Place of publication: New York
Language: eng
Number of pages: 369
Subjects: Total quality management.
Notes: Rev. ed. of: TQM field manual. 1st ed. c1992.