ISO 9000 for libraries and information centres
Subtitle: a guide : report of a project supported by NORDINFO
By: compiled by Tove Bang ... [et. al].
Contributors: Bang, Tove.; International Federation for Information and Documentation.
Series: FID occasional paper -- 13; FID (Series) -- 713; FID publication -- 713
Publisher: International Federation for Information and Documentation
Published: 1996
Place of publication: The Hague, Netherlands
Language: eng
Number of pages: 95
Subjects: Quality control -- Standards.; Library administration.; Total quality management.
Notes: Includes bibliographical references (p. 76-83)