Utilizing the 3Ms of process improvement in healthcare
By: Richard Morrow
Publisher: Taylor & Francis
Published: 2012
Place of publication: Boca Raton, FL
Language: eng
ISBN-13: 9781439895351
Subjects: Organizational Case Studies; Process Assessment (Health Care); Organizational Innovation
Other titles: Utilizing the three Ms of process improvement in healthcare
Notes: Includes bibliographical references and index.
Table of contents: title: Overview of process improvement and the 3Ms : outcomes are results of processes; title: Change leadership; title: Resistance to change and process improvement forces against change : resistance, time, natural laws; title: Process improvement methodologies : overview of the most popular methodologies; title: Roadmap for process improvement; title: Chartering the process improvement work; title: Stakeholder analysis : purpose of stakeholder analysis; title: Finding the root causes, improving and controlling explore together; title: Utilizing the 3Ms : measure, manage to the measure, and make it easier; title: What to measure : hidden factory of rework and Swiss cheese; title: Measure risk to achieve high reliability; title: Measurement as a system : overview; title: How to share and communicate measurements; title: 3Ms : manage to the measure; title: 3Ms : make it easier; title: High reliability; title: Summary : utilizing the 3Ms is the answer to process improvement that is real and sustains.