Managing library volunteers
By: Preston Driggers and Eileen Dumas
Contributors: Dumas, Eileen
Edition: 2nd ed.
Series: ALA guides for the busy librarian
Publisher: American Library Association
Published: 2011
Place of publication: Chicago
Language: eng
ISBN-13: 9780838910641
Notes: Includes bibliographical references and index.
Table of contents: title: The value of library volunteerism; title: Volunteer services program mission statement; title: Volunteer services program benefits; title: Volunteer administration; title: Rights and duties of volunteers; title: Volunteers and library friends? groups; title: Legal and risk management issues; title: Volunteer program communication; title: Volunteer program evaluation; title: Volunteer motivation; title: Volunteer needs assessment; title: Job design; title: Job descriptions; title: Requisitioning volunteers; title: Marketing the volunteer services program; title: Recruitment of volunteers; title: Recruitment approaches; title: Volunteer application forms; title: Interviewing and selection; title: Reference requests; title: Volunteer agreements and releases; title: Time forms; title: Orientation training; title: Customer confidentiality; title: Volunteer training and testing; title: Safety training; title: Performance management and evaluation; title: Volunteer recognition policies; title: Recognition programs; title: Awards, gifts, and perks; title: Library volunteer rules; title: Volunteer corrective action; title: Devolunteering; title: Exit interviews and references; title: Volunteer human resource files; title: Volunteer administration records.