Five-star service solutions
Subtitle: winning ideas for achieving exceptional service in today's financial institutions
By: Barbara Sanfilippo.
Publisher: Financial Sourcebooks; Sourcebooks, Incorporated
Published: 1990
Place of publication: Naperville, Ill
Language: eng
Number of pages: 276
Subjects: Banks and banking -- Customer services.; Savings and loan associations -- Customer services.; Credit unions -- Customer services.; Financial institutions -- Customer services.
Notes: Includes bibliographical references (p. [273]-276).