133 ways to handle customer complaints
By: Warren Blanding, Leslie Hansen Harps and William R. Henry, Jr
Contributors: Harps, Leslie Hansen; Henry, William R
Publisher: Marketing Publications
Published: 1979
Place of publication: Washington, D.C
Language: eng
Number of pages: 99
Subjects: Customer relations; Consumer complaints; Customer services
Other titles: One hundred thirty-three ways to handle customer complaints
Notes: Bibliography: p. 99