Gower handbook of customer service
By: edited by Peter Murley.
Contributors: Murley, Peter.
Publisher: Gower; Gower Pub Co
Published: 1997
Place of publication: Aldershot, Hampshire, England; Brookfield, Vt
Language: eng
Number of pages: 611
Subjects: Customer services -- Management.
Other titles: Handbook of customer service
Notes: Includes index.