The Baldrige assessor's workbook
Subtitle: how to perform the examiner's role for internal and external assessments
By: Kicab Castañeda-Méndez.
Publisher: Quality Resources
Published: 1997
Place of publication: New York, N.Y
Language: eng
Number of pages: 239
Subjects: Malcolm Baldrige National Quality Award.; Total quality management -- United States -- Evaluation -- Handbooks, manuals, etc.
Notes: Includes bibliographical references (p. 72).