Customer Relationship Management
Subtitle: Getting It Right!
Edition: 1st edition
Publisher: Prentice Hall PTR
Published: October 29, 2002
Language: eng
Format: Paperback
Number of pages: 512
ISBN-13: 9780130352118
Subjects: Customer services; Information Management; Customer Service; Computers; Computers - General Information; Computer Books: General; Management Information Systems; Information Storage & Retrieval; Business & Economics / Customer Service; Business & Economics; Strategic Planning; Customer relations