Other People's Habits
Subtitle: How to Use Positive Reinforcement to Bring Out the Best in People Around You
Publisher: Performance Management Publications
Published: April 1, 2005
Format: Paperback
Number of pages: 195
ISBN-13: 9780937100097
First sentence: "Let me begin with a bold statement: Most of the world's problems, from crime and drugs to ineffective education and the threats to world peace, result from a lack of understanding of how consequences change behavior."