Total quality management
By: Dale H. Besterfield ... [et al.].
Contributors: Besterfield, Dale H.
Publisher: Prentice Hall; Prentice Hall College Div
Published: 1995
Place of publication: Englewood Cliffs, N.J
Language: eng
Number of pages: 445
Subjects: Total quality management.
Notes: Includes bibliographical references (p. 439-440) and index.