Putting total quality management to work
Subtitle: what TQM means, how to use it, & how to sustain it over the long run
By: Marshall Sashkin & Kenneth J. Kiser.
Contributors: Sashkin, Marshall, 1944-
Edition: 1st Berrett-Koehler ed.
Publisher: Berrett-Koehler
Published: 1993
Place of publication: San Francisco
Language: eng
Number of pages: 201
Subjects: Total quality management.
Notes: Includes bibliographical references and index.
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.