The balanced scorecard
Subtitle: measures that drive performance
By: Robert S. Kaplan, David P. Norton.
Contributors: Norton, David P., 1941-
Series: Harvard business review classics
Publisher: Harvard Business Review Press
Published: 2010
Place of publication: Boston, Mass
Language: eng
ISBN-13: 9781422136539
Subjects: Organizational effectiveness -- Measurement; Performance -- Measurement; Industrial productivity -- Measurement
Notes: "Originally published in the Harvard Business Review in the January-February 1992 issue."