Creating a customer focus
Subtitle: An investigation into customers' awareness and use of services, their explanations, and how this can assist the Thames Valley Chamber of Commerce develop it's information service..
Contributors: University of Central England in Birmingham.
Publisher: University of Central England in Birmingham
Published: 1996
Place of publication: Birmingham
Language: eng
Number of pages: 60
Notes: Thesis (M.A.) - University of Central England in Birmingham, 1996.