Confident conversation
Subtitle: how to communicate successfully in any situation
By: Mike Bechtle.
Publisher: Revell
Published: 2008
Place of publication: Grand Rapids, MI
Language: eng
ISBN-13: 9780800732424
Subjects: Conversation analysis.
Notes: Includes bibliographical references.
Table of contents: title: Conversation : one size doesn't fit all; title: Function uniquely; title: Unique by design; title: What's your style?; title: Prepare thoroughly; title: Overcoming barriers; title: Common ground; title: Explore expectantly; title: Starting a conversation; title: Developing a conversation; title: Ending a conversation; title: After a conversation; title: Focus outwardly; title: Learning to listen; title: Channeling stress; title: Developing curiosity; title: Using questions effectively; title: Handling tough conversations; title: Attitude is everything; title: High-tech talking; title: A mini-course for communication; title: Meeting face-to-face.