The NatWest route to quality service
By: R. J. Boaden, B. G. Dale and M. E. Polding.
Contributors: Dale, Barrie G.; Polding, M. E.; Great Britain. Employment Department Group.; National Westminster Bank.
Series: Investing in people. [series] 2; Management development
Publisher: EmploymentDepartment
Published: 1990
Place of publication: Sheffield
Language: eng
Notes: "Based on work done by a team from the Manchester School of Management ... [for] National Westminster Bank PLC ..."-pg.3.

Title from cover.