Kamjŏng nodong kŭ irŭm ŭi hamjŏng
Subtitle: Emotional labor, the trap in its name
By: Kim Hyŏn-a
Edition: Ch'op'an
Series: Yŏsŏnghak ch'ongsŏ -- 12; Yŏsŏnghak ch'ongsŏ -- 12.
Publisher: P'urŭn Sasang
Published: 2018
Place of publication: Kyŏnggi-do P'aju-si
Language: kor
Number of pages: 198
ISBN-13: 9791130813554
Subjects: Call centers; Employees; Job stress; Psychological aspects; Customer services
Other titles: Emotional labor, the trap in its name
Notes: Includes bibliographical references (pages 189-193) and index.