Customer-centered design
Subtitle: a new approach to Web usability
By: Kreta Chandler, Karen Hyatt ; [foreword by Jakob Nielsen].
Contributors: Hyatt, Karen.
Publisher: Prentice Hall PTR
Published: 2003
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 290
Subjects: Web sites -- Design; Electronic commerce
Other titles: New approach to Web usability
Notes: Includes bibliographical references (p. 279) and index.