Creating the customer-driven academic library
By: Jeannette Woodward.
Publisher: American Library Association
Published: 2009
Place of publication: Chicago
Language: eng
Number of pages: 194
ISBN-13: 9780838909768
Subjects: Academic libraries -- United States; Public services (Libraries); Academic libraries -- Space utilization -- Social aspects; Academic libraries -- Marketing; Academic libraries -- Public relations
Notes: Includes bibliographical references and index.
Table of contents: title: Reinventing the academic library; title: Making it happen : leadership and the professional staff; title: Public service staffing : past, present, and future; title: A great place to be : creating a livable library; title: Transforming spaces on tight budgets; title: Making the transition to a twenty-first-century library; title: Innovation at the forefront : the information commons, embedded librarians, and the library of the future; title: Sharing our vision : marketing the academic library; title: Customer service : making it all come together; title: Evaluating our progress.