Information and Communication Technologies in Tourism 1999
Subtitle: Proceedings of the International Conference in Innsbruck, Austria, 1999
By: edited by Dimitrios Buhalis, Walter Schertler
Contributors: Schertler, Walter
Publisher: Springer Vienna
Published: 1999
Place of publication: Vienna
Language: eng
Format: [electronic resource] :
Number of pages: 407
ISBN-13: 9783709163733
Description: Within the last six years the conference ENTER (International Conference on Information and Communication Technologies in Tourism) united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and information technology (IT). The proceedings of the conference provide an international platform to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The following topics are treated in this year's volume: - knowledge management in tourism - changing consumer behaviour through information technology - using IT to support consumer choice and skills - engineering tourism applications - the empowerment of small and medium-sized enterprises through IT - using IT for hospitality management - using IT to redesign travel distributions and destination marketing systems and IT developments The emphasis of this year's contributions lies on the strategic components more than on the technical issues.