Winning Behavior
Subtitle: What the Smartest, Most Successful Companies Do Differently
Edition: 1st edition
Publisher: AMACOM/American Management Association
Published: June 2003
Language: eng
Format: Hardcover
Number of pages: 368
ISBN-13: 9780814471630
Subjects: Business competition; Customer services; Leadership; Business/Economics; Business & Economics; Business / Economics / Finance; Organizational effectiveness; Management - General; Corporate & Business History - Strategies; Customer Service; Organizational behavior
First sentence: Ralph Waldo Emerson wrote that if you can write a better book, preach a better sermon, or build a better mousetrap, though you build your house in the woods, the world will make a beaten path to your door.