Highlights of Total Quality Management in the Department of Defense
Subtitle: lessons learned, quality measurements and innovative practices
Publisher: Naval Postgraduate School; Available from the National Technical Information Service
Published: 1991
Place of publication: Monterey, Calif; Springfield, Va
Language: eng
Number of pages: 104
Notes: Thesis advisor, Susan Page Hocevar and Kenneth W. Thomas.

AD-A246 167.

Thesis (M.S. in Information Systems Management) Naval Postgraduate School, Sept. 1991.

Bibliography: p. 93-100.