Exceptional customer service
Subtitle: handle customers with skill and confidence
By: ; edited by National Press Publications.
Contributors: National Press Publications.
Series: Sixty-minute training series; Communication series
Publisher: National Press Publications
Published: 2000
Place of publication: Shawnee Mission, Kan
Language: eng
Number of pages: 124
Subjects: Customer services.; Customer relations.; Consumer satisfaction.
Notes: Includes index.