Current Issues and Development in Hospitality and Tourism Satisfaction
Contributors: John A. Williams (Editor); Uysal Muzaffer (Editor)
Publisher: Haworth Hospitality Press
Published: December 2004
Language: eng
Format: Paperback
Number of pages: 205
ISBN-13: 9780789024343
Subjects: Hospitality industry; Tourism industry; Business & Economics; Sociology; Business/Economics; Industries - Hospitality, Travel & Tourism
First sentence: SUMMARY. Many of the articles in this special issue on customer satisfaction are dealing with very specific concerns associated with explaining tourist and customer satisfaction.