Best value for tax dollars
Subtitle: improving service quality in the Ontario Government : a report to the Ontario Public Service
By: Continuous Improvement Services and Erin Research.
Contributors: Continuous Improvement Services (Firm); Erin Research (Firm); Ontario. Ministry of Consumer and Commercial Relations. Customer Service Steering Committee.; Ontario Public Service Employees Union.
Publisher: CIS and Erin Research
Published: 1992
Place of publication: [Toronto, Ont.]
Language: eng
Number of pages: 142
Subjects: Ontario Public Service.; Customer services -- Government policy -- Ontario.; Municipal services -- Ontario; Quality control -- Government policy -- Ontario.; Employee-management relations in government -- Ontario.; Ontario -- Officials and employees.
Notes: Cover title.

"The work has been planned and conducted in partnership with OPSEU and with the approval of Cabinet."

February 1992.

Includes "The Report in Summary".