On Cloud Nine
Subtitle: Weathering the Challenge of Many Generations in the Workplace
Contributors: Eldon Dedini (Illustrator)
Publisher: AMACOM/American Management Association
Published: November 30, 2005
Language: eng
Format: Hardcover
Number of pages: 142
ISBN-13: 9780814408780
Subjects: Management & management techniques; Corporate Culture; Organizational Behavior In Business; Business & Economics; Business / Economics / Finance; Organizational change; Business/Economics; General; Management - General; Conflict of generations
First sentence: Wally pinned on his shiny new name badge and smiled at himself in the mirror.
Description: A recent survey reveals that customer satisfaction with the weather is at an all time low. It's up to Wally, director of the Weather Consumer Satisfaction Bureau, to sort things out. In this witty fable, the root of the problem is a disagreement between old and new clouds. The upstarts think technology is the answer, while the old guard says there's no substitute for the tried and true. The resulting storms are having a direct effect on customers, who wonder if they will ever see sunny skies again. Can Wally reconcile these seemingly conflicting views and leverage the unique strengths of all the clouds into a successful, customer-friendly plan? On Cloud Nine presents real lessons about what is valuable in the workplace: balancing the past and the future, encouraging diversity of ideas, and more. The story is followed by simple yet powerful tools that will help readers apply these lessons to their own work and organizations.