Quality education system for the individual
Subtitle: QES.
Contributors: Philip Crosby Associates.
Publisher: Philip Crosby Associates
Published: 1988
Place of publication: Winter Park, Fla. (807 W. Morse Blvd., P.O. Box 2369, Winter Park 32790-2369)
Language: eng
Number of pages: 144
Subjects: Quality control -- Study and teaching (Continuing education)
Genres: Study and teaching (Continuing education)
Other titles: QES.; Self-Sustaining Programs Collection.
Notes: Available for special program enrollment use only.  Click on the link in the LOCATION box for more information.
Table of contents: title: Managing quality; title: Identifying requirements; title: Using prevention; title: Understanding zero defects; title: Calculating the price of nonconformance; title: Developing teamwork; title: Measuring to improve; title: Analyzing problems; title: Eliminating problem causes; title: Improving supplier/customer relationships.