How to develop effective communications skills
By: [produced by] JWA Video.
Contributors: Lucas, Robert W.
Series: In an instant business series; In an instant training series
Publisher: Jack Wilson and Associates/JWA Video
Published: 2004
Place of publication: Chicago, IL
Language: eng
Format: Kit
Number of pages: 41
Subjects: Business communication.; Success in business.; Interpersonal relations.; Communication in management.
Other titles: Effective interpersonal relationships.
Description: This video training program is designed to help viewers build trust so that they can communicate openly and fairly with others, remove barriers to communication, communicate nonverbally as well as verbally, develop better relationships through listening, and deal with conflict in the workplace.
Notes: "This program is based on the book, Effective Interpersonal Relationships by Robert Lucas. There are additional exercises and tests in the book that will add to what's covered in this video."

Packaged in a container.

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