Customer Service in Health Care
Subtitle: A Grassroots Approach to Creating a Culture of Service Excellence
Edition: 1 edition
Publisher: Jossey-Bass
Published: June 29, 2000
Language: eng
Format: Paperback
Number of pages: 250
ISBN-13: 9780787952518
Subjects: Family & Health; Health/Fitness; Health & Fitness; Medical / Nursing; Administration; General; Practice Management & Reimbursement; Health & Fitness / General
First sentence: Before embarking on your journey toward a culture of service excellence, you will need to connect with your organization's leadership.