Neil Ducoff's Fast forward
Subtitle: the definitive guide to salon, spa & medspa management
By: co-written by Mara Dresner
Edition: Second edition.
Publisher: Strategies
Published: 2013
Place of publication: Centerbrook, Connecticutt
Language: eng
Number of pages: 413
ISBN-13: 9781932520118
Copyright date: 2013
Subjects: Beauty shops; Management; Health resorts
Other titles: Fast forward
Work titles: Fast forward salon & spa business resource
Notes: Includes index.
Table of contents: title: Introduction; title: Ch. 1. Leadership; title: Ch. 2. Human resources; title: Ch. 3. Compensation; title: Ch. 4. Stress relief; title: Ch. 5. Financial success; title: Ch. 6. Client retention; title: Ch. 7. Front desk/Guest services; title: Ch. 8. Marketing; title: Ch. 9. Retail; title: Ch. 10. Exit strategy.