The improvement machine
Subtitle: results of a 15 year, worldwide study of the operational performance of 135 industrial organizations
By: Q.H. van Breukelen, C.B. Koolhaas & T. Kumpe.
Contributors: Koolhaas, C. B. 1941-; Kumpe, T. 1940-
Publisher: Addison Wesley Longman Nederland
Published: 1998
Place of publication: Amsterdam
Language: eng
Number of pages: 336
Subjects: Benchmarking (Management); Production management.
Notes: Includes bibliographical references (p. 279-289)