Crisis management in a complex world
By: Dawn R. Gilpin and Priscilla J. Murphy.
Contributors: Murphy, Priscilla J.
Publisher: Oxford University Press
Published: 2008
Place of publication: New York
Language: eng
Number of pages: 210
ISBN-13: 9780195328721
Subjects: Crisis management
Notes: Includes bibliographical references (p. 179-196) and index.
Table of contents: title: Introduction : a paradigm shift in crisis management; title: Case history : the spinach contamination crisis; title: Crisis communication : the evolution of a field; title: Theories of complexity; title: Predictability and control in complex systems; title: Case history : knowledge, uncertainty, and expertise; title: NASA; title: The complexity of information and assimilation : knowledge and ignorance; title: The complexity of understanding : constructive and deviant learning; title: Sorting out the complex world : sensemaking and decision making; title: Case history : nonlinear diffusion; title: China and food contamination; title: Complexity, crisis and the expert organization : reconfiguring the dominant paradigm; title: Expecting the unexpected : challenging precrisis assumptions; title: Adapting to a complex world : challenging assumptions during a crisis; title: Complex recovery : challenging assumptions after a crisis; title: Conclusion : reframing crisis management in a complex world.