Setting the table
Subtitle: the transforming power of hospitality in business
By: Danny Meyer
Edition: 1st ed.
Publisher: HarperCollinsPublishers; HarperCollins
Published: 2006
Place of publication: New York
Language: eng
Number of pages: 320
ISBN-13: 9780060742751
Subjects: Restaurant management
Description: A New York restaurateur shares anecdotes of his experiences as the co-owner of eleven establishments in one of the world's most competitive arenas, discussing the lessons he has learned about innovative business practices, team building, and customer service.
Table of contents: title: The first course; title: In business; title: The restaurant takes root; title: Turning over the rocks; title: Who ever wrote the rule; title: ?; title: No turning back; title: The 51 percent solution; title: Broadcasting the message, tuning in the feedback; title: Constant, gentle pressure; title: The road to success is paved with mistakes well handled; title: The virtuous cycle of enlightened hospitality; title: Context, context, context; title: The art of hospitality.