South Africa's BPO service advantage
Subtitle: becoming strategic in the global marketplace
By: Leslie P. Willcocks, Mary C. Lacity, Andrew Craig
Contributors: Lacity, Mary Cecelia; Craig, Andrew (Andrew S.)
Series: Technology, work and globalization
Publisher: Palgrave Macmillan
Published: 2015
Place of publication: Houndsmills, Basingstoke, Hampshire; New York, NY
Language: eng
ISBN-13: 9781137474049
Subjects: Contracting out; Information technology
Notes: Includes bibliographical references and index.