Focus First on Service:
Subtitle: The Face and Voice of Your Water Utility
Publisher: American Water Works Association
Published: April 10, 2007
Language: eng
Format: Paperback
Number of pages: 82
ISBN-13: 9781583214589
Subjects: Reference; Business & Economics / Training; customer service, water utilities, water utility, training, complaint resolution; Environmental Engineering & Technology; Environmental Science; Water Supply; Technology; Sociology; Science/Mathematics