Housing association complaints procedures
Subtitle: an analysis of recent practice
By: Rachel Lickiss.
Contributors: Jefferies, Roger, 1939-; Housing Association Tenants Ombudsman Service.
Series: Research report -- 1
Publisher: Housing Association Tenants Ombudsman Service
Published: 1995
Place of publication: London (Palladium House, 1-4 Argyll Street, London W1V 1AD)
Language: eng
Notes: Title from cover.