The complete idiot's guide to boosting employee performance
By: by Marc Dorio and Susan Shelly
Contributors: Shelly, Susan
Publisher: Alpha
Published: 2011
Place of publication: Indianapolis, IN
Language: eng
Number of pages: 314
ISBN-13: 9781615640256
Subjects: Training of; Management; Performance standards; Performance; Employees; Employee motivation; Personnel management
Other titles: Complete idiot's guide; Boosting employee performance
Description: Whether you're a supervisor, manager, or a small business employer, this guide gives you everything you need to know to keep your staff working at their best-- and enjoying it.
Notes: Includes bibliographical references (p. [299]-302) and index.
Table of contents: title: The building blocks. What to know about your employees ; Get the most from your employees ; Define standards and expectations ; Keys to clear communication; title: Monitor and assess performance. How are they doing? ; Giving constructive feedback ; Helping average employees improve ; Motivate top performers ; Fix problem performance ; Difficult employees; title: Tools for boosting performance. Bring new employees ; Training and development ; Performance action plans ; Customer feedback and performance; title: Performance and reward. The performance review process ; Development plans ; Pay and performance ; Nonmonetary rewards ; Why delegate?; title: Leadership challenges. Leadership style ; Get the best from employees ; When times are difficult ; The status quo.