The emotionally intelligent nurse leader
By: Mae Taylor Moss.
Edition: 1st ed.
Publisher: Jossey-Bass; AHA Press
Published: 2005
Place of publication: San Francisco, CA; [Chicago]
Language: eng
Number of pages: 328
Subjects: Nursing services -- Administration.; Leadership.; Emotional intelligence.; Nurses -- Psychology.; Nurse and patient.; Nursing, Supervisory.; Emotions.; Leadership.; Nursing Staff -- psychology.; Patients -- psychology.
Notes: Includes bibliographical references (p. 279-297) and index.
Table of contents: title: Understanding emotional intelligence; title: An age-old, new kind of nursing intelligence; title: Emotions in a techno-illogical age; title: Emotional intelligence and leadership; title: Intelligently creating, sharing a vision, and setting an example; title: Leaders who create; title: Leaders who share a vision; title: Leaders who set an example; title: Intelligent transfer of information; title: Downloading: honing emotional intelligence; title: Uploading: coaching emotional intelligence; title: Weathering a crash: conflict resolution in the health care environment; title: Changing the culture of nursing and the organization; title: Shaping the work environment and culture; title: Rebuilding and upending the hierarchical pyramid; title: The future of emotional intelligence for nursing leadership.