Customer service excellence
Subtitle: using information technologies to improve service delivery in government : a summary report
By: by the Program on Strategic Computing and Telecommunications in the Public Sector, John F. Kennedy School of Government, Harvard University
Series: Collections of the Harvard University Archives
Publisher: The Program
Published: 1993
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 23
Subjects: Information technology; Government policy; Customer services; Politics and government
Notes: Cover title.

"June , 1993."

Includes bibliographical references.