RELATIONSHIP OF HOSPITAL WORK UNIT ORGANIZATIONAL CULTURE TO HOSPITAL GOAL ATTAINMENT.
Contributors: Columbia University. Teachers College.
Published: 1995
Number of pages: 150
Subjects: Health Sciences, Health Care Management.; Health Sciences, Nursing.; Business Administration, Management.
Description: The purpose of this study was to examine the relationship between culture norms and employee perceptions of hospital goal attainment. The relationship between actual culture norms and culture gaps (differences between actual and desired culture norms) and their relationship to organizational goal attainment were examined using correlation and regression techniques. Culture norms and culture norm gaps were measured using the Kilmann-Saxton (1991) Culture-Gap Survey. Perceptions of organizational goal attainment were measured using the hospital Goal Attainment Survey. The reliability of the goal survey for study purposes was established using a pilot study.

Culture norm scores (actual and desired) were found to be similar for each of 17 hospital work units and all demographic variables. Actual and desired norm scores for task support and task innovation were higher than actual and desired norm scores for social relationships and personal freedom. Actual norms scores in all norm categories were higher than desired norm scores. Only 2 of 17 work units were found to have meaningful culture gaps.

Moderate relationships were observed between all actual norm scores and goal number 1, and for gap scores for task support and goal number 6, task innovation and goal number 10, and social relationships and goal number 4. No statistically significant relationships between actual culture norm and gap scores and perceptions of goal attainment were found using linear regression techniques.

Further research is needed in other health care settings to determine the generalizability of study findings and to validate the locus of measurement of hospital culture, along with further testing of the level of analysis of culture in hospitals.
Notes: Source: Dissertation Abstracts International, Volume: 56-07, Section: B, page: 3678.

Thesis (ED.D.)--COLUMBIA UNIVERSITY TEACHERS COLLEGE, 1995.

School code: 0055.