Quality Is Still Free
Subtitle: Making Quality Certain In Uncertain Times
Edition: 2Rev Ed edition
Publisher: McGraw-Hill Companies
Published: October 1, 1995
Language: eng
Format: Hardcover
Number of pages: 288
ISBN-13: 9780070145320
Subjects: Management & management techniques; Production & quality control management; Total Quality Management; Quality (Management); Business & Economics; Business / Economics / Finance; Business/Economics; Quality Control; Quality assurance
First sentence: The phrase "Making Quality Certain" means creating an organization where transactions are completed correctly the first time; where employees, suppliers, and customers are helped to become successful; and with whom everyone is proud to be associated.