Rude Awakenings 
Subtitle: Overcoming the Civility Crisis in the Workplace
Edition: 1st edition
Publisher: Kaplan Business
Published: March 8, 2002
Language: eng
Format: Hardcover
Number of pages: 256
ISBN-13: 9780793151974
Subjects: Occupational & industrial psychology; Personnel & human resources management; Entrepreneurship; Courtesy in the workplace; Business & Economics; Business / Economics / Finance; Business/Economics; Reference - General; Human Resources & Personnel Management; Management - General; Business & Economics / Management; Employee competitive behavior; Employee morale
First sentence: You get into your car on a dark, cold, blustery winter morning for the long commute to work.