Top Ten Leadership Skills – Book 1 Skills 1–5
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740302974
Table of contents: title: Sisältö; title: Introduction; title: Act Assertively; title: Assertive, Aggressive and Submissive; title: Thomas Kilmann Inventory (TKI); title: Transactional Analysis (TA); title: Fogging; title: Communication; title: Verbal; title: Open questioning; title: Closed questioning; title: Active listening; title: Non verbal; title: Written; title: Email; title: Intrapersonal; title: Barriers; title: (Critical) Reflective Learning; title: Argyris and Schon – single and double loop learning (1978); title: Gibbs Reflective Model / Reflective Cycle (1988); title: John’s (1995) Reflective Model (Model of Structured Reflection); title: Kolb’s Reflective Model (1984); title: Rolfe’s Reflective Model (2001); title: Summary of Reflective Learning; title: Feedback – Giving & Receiving; title: Why should you give feedback?; title: Main types of feedback; title: Good Practice Guidelines; title: BEER; title: Receiving Feedback; title: Feedback Summary; title: Forward Thinking / Strategic Planning; title: Where are we now? – the current state; title: Where do we want to be – the desired state; title: How will we get there? – the strategic plan; title: Conclusions / Summary; title: References