Journey to excellence
Subtitle: Baldrige health care leaders speak out
By: Kate Goonan, Joseph A. Muzikowski, Patricia K. Stoltz.
Contributors: American Society for Quality.
Publisher: ASQ Quality Press
Published: 2009
Place of publication: Milwaukee, Wis
Language: eng
Number of pages: 226
ISBN-13: 9780873897358
Subjects: Baldrige National Quality Program (National Institute of Standards and Technology); Baldrige National Quality Program (National Institute of Standards and Technology); Health services administration; Outcome and Process Assessment (Health Care) -- methods -- United States; Benchmarking -- United States; Health Facilities -- organization & administration -- United States; Organizational Case Studies -- United States; Quality Indicators, Health Care -- standards -- United States; Total Quality Management -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: Baldrige; title: The journey; title: Leadership; title: Assessment; title: Sensemaking; title: Execution; title: Results.