International fare in consumer satisfaction and complaining behavior
Subtitle: papers from the Seventh Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, the University of Tennessee, Knoxville, Tennessee, October 17-19, 1982
By: Ralph L. Day and H. Keith Hunt, editors.
Contributors: Day, Ralph L.; Hunt, H. Keith.
Publisher: Dept. of Marketing, School of Business, Indiana University; Additional copies, Division of Research, School of Business, Indiana University
Published: 1983
Place of publication: Bloomington, Ind
Language: eng
Number of pages: 156
Subjects: Consumer satisfaction -- Congresses.; Consumer complaints -- Congresses.
Notes: Bibliography: p. 132-154.
Includes index.