Call centers for dummies
By: by Re al Bergevin ... [et al.].
Edition: 2nd ed.
Series: --For dummies
Publisher: J. Wiley & Sons Canada; For Dummies
Published: 2010
Place of publication: Mississauga, Ont
Language: eng
Format: [electronic resource] /
Number of pages: 366
ISBN-13: 9780470678398; 9780470678404; 9780470677438
Subjects: Management; Call centers; BUSINESS & ECONOMICS; Customer Relations
Notes: Includes index.

Description based on print version record.