Achieving excellence in stakeholder management
By: Joachim Scharioth, Margit Huber, editors.
Contributors: Scharioth, Joachim.; Huber, Margit, 1963-
Publisher: Springer
Published: 2003
Place of publication: Berlin; New York
Language: eng
Number of pages: 151
Subjects: Customer relations.; Consumer satisfaction.; Customer loyalty.; Total quality management.
Notes: Includes bibliographical references.