Consumer satisfaction
Subtitle: a skeptic's view
By: by Folke Ölander.
Series: Skriftserie - Institut for Markedsøkonomi ; nr. E 6; Skriftserie E ;; nr. 6.
Publisher: Institut for Markedsøkonomi
Published: 1977
Place of publication: Århus [Denmark]
Language: eng
Number of pages: 60
Subjects: Consumers -- Congresses.; Consumers -- Europe -- Congresses.; Consumer satisfaction -- Congresses.
Notes: Bibliography: leaves 51-60.
"In an earlier version this paper was presented at the Consumer Satisfaction/Dissatisfaction Workshop, Chicago, Ill., April 11-13, 1976."