Strategic CRM V2.0
Subtitle: the Field-Tested, Research-Validated Best Practices Manual For Generating ROI from CRM
Publisher: High-Yield Marketing Press
Published: December 18, 2002
Format: Spiral-bound
Number of pages: 167
ISBN-13: 9780967375793
Subjects: Business; Business & Economics; Customer Service; Customer relations; Management; Business & Economics / Customer Service