Service quality Washington
Subtitle: an overview.
Contributors: Service Quality Washington Team.
Publisher: State of Washington
Published: 1991
Place of publication: [Olympia?]
Language: eng
Number of pages: 24
Subjects: Civil service -- Washington (State); Customer services -- Washington (State)
Notes: Prepared by the interdepartmental Service Quality Washington Team.

"Workforce 2000"--P. [4] of cover.

Includes bibliographical references (p. 23).