Ask!
Subtitle: The Revolutionary New Guide for Getting Total Customer Satisfaction
Publisher: St. Martin's Griffin
Published: November 2, 2001
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780312283889
Subjects: Customer Service; Business & Economics / Personal Finance / General; Non-Classifiable; Business / Economics / Finance; Consumer education; Consumer satisfaction; Reference
First sentence: But I did ask. In September of 1993, I brought five-year certificates of deposit at an interest rate of 5 percent.