Linking Customer and Employee Satisfaction to the Bottom Line
Publisher: ASQ Quality Press
Published: March 29, 2002
Language: eng
Format: Hardcover
Number of pages: 238
ISBN-13: 9780873895019
Subjects: Industrial management; Entrepreneurship; Business/Economics; Business & Economics; Business / Economics / Finance; Success in business; Job satisfaction; Human Resources & Personnel Management; Corporate Finance; Consumer satisfaction