Six Sigma beyond the factory floor
Subtitle: deployment strategies for financial services, health care, and the rest of the real economy
By: Ronald D. Snee, Roger W. Hoerl.
Contributors: Hoerl, Roger Wesley.
Publisher: Pearson  Prentice Hall
Published: 2005
Place of publication: Upper Saddle River, NJ
Language: eng
Number of pages: 326
Subjects: Six sigma (Quality control standard); Quality control.; Cost control.; Organizational effectiveness.; Health services administration.
Notes: Includes bibliographical references and index.