Shopping behavior of department store customers
Subtitle: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering.
By: With the assistance of Bernard Portis, Jr.
Contributors: Harvard University. Graduate School of Business Administration. Division of Research.
Publisher: Division of Research, Graduate School of Business Administration, Harvard University
Published: 1963
Place of publication: Boston
Language: eng
Number of pages: 291
Subjects: Consumers -- United States.; Department stores -- United States.; Telephone selling.; Delivery of goods.
Notes: Bibliographical footnotes.