Some determinants of perceived fairness in chargeback systems and the effects of perceived fairness on user decision making
By: by Ellen M. Hufnagel
Published: 1989
Language: eng
Number of pages: 132
Notes: "89-05561."

Thesis (Ph. D.)--University of Pittsburgh, 1988.

Includes biliographical references.

Microfiche. Ann Arbor, MI : University Microfilms International, 1989. 2 microfiches ; 11 x 15 cm.