Service Management
Subtitle: Operations, Strategy, Information Technology with Student CD
Edition: 5 edition
Publisher: McGraw-Hill/Irwin
Published: January 27, 2005
Language: eng
Format: Hardcover
ISBN-13: 9780073122588
Subjects: Operational research; Operations Research; Business & Economics; Business / Economics / Finance; Coursepacks; Business/Economics; Business & Economics / Operations Research