Professional's guide to process improvement
Subtitle: maximizing profit, efficiency, and growth
By: Bennet P. Lientz, Kathryn P. Rea
Contributors: Rea, Kathryn P.
Edition: 2001 ed.].
Publisher: Harcourt Brace Professional Pub.
Published: 2000
Place of publication: San Diego
Language: eng
Number of pages: 833
Copyright date: 2000
Subjects: Reengineering (Management)
Other titles: Process improvement; 2001 professional's guide to process improvement; Two thousand one professional's guide to process improvement
Notes: Accompany computer disk housed in pocket.

At head of title: 2001.

Includes index.

IBM PC or compatible with CD-ROM drive; Microsoft Word 7.0 for Windows, or compatible word processor, Microsoft Excel 5.0 for Windows or compatible spreadsheet, Microsoft PowerPoint 7.0, Microsoft Project 98, and Microsoft Access; 3 MB available space on hard drive.