Why Didn't I Say That?! 
Subtitle: What to Say and How to Say It
Edition: New Ed edition
Publisher: AMACOM/American Management Association
Published: October 1996
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780814479377
Subjects: Industrial relations; Management & management techniques; Personnel & human resources management; Entrepreneurship; Business / Economics / Finance; Business/Economics; Business Communication - General
First sentence: Whenever you hold a discussion with someone, especially if you're discussing a problem, the following steps will lead to an effective or productive conclusion: 1. Openers