Achieving a leadership role for training
Subtitle: how to use the Baldridge criteria and ISO standards to keep training competitive
By: Judith A. Hale, Odin Westgaard.
Contributors: Westgaard, Odin.
Publisher: Quality Resources
Published: 1995
Place of publication: New York, N.Y
Language: eng
Number of pages: 176
Subjects: International Organization for Standardization; Employees -- Training of -- Quality control; Executives -- Training of -- Quality control; Total quality management -- Study and teaching
Notes: Includes bibliographical references and index.