Mapping work processes
By: Bjørn Andersen ... [et al.].
Contributors: Andersen, Bjørn.; Galloway, Dianne, 1938-
Edition: 2nd ed.
Publisher: ASQ Quality Press
Published: 2008
Place of publication: Milwaukee, Wis
Language: eng
ISBN-13: 9780873896870
Subjects: Work design; Flow charts
Notes: Rev. ed. of: Mapping work processes / Dianne Galloway. c1994.

Includes bibliographical references and index.