Service selling
Subtitle: a guide to increasing sales and profits in consumer financial services
By: Robert G. Stemper.
Publisher: Wiley
Published: 1991
Place of publication: New York
Language: eng
Number of pages: 230
Subjects: Financial services industry -- United States -- Management.; Service industries -- United States -- Management.; Sales management.; Customer services.
Notes: Includes bibliographical references (p. 225) and index.