Business communication today
By: Courtland L. Bovée, John V. Thill.
Contributors: Thill, John V.
Edition: 9th ed.
Publisher: Pearson Prentice Hall
Published: 2008
Place of publication: Upper Saddle River, NJ
Language: eng
Number of pages: 744
ISBN-13: 9780131995352
Subjects: Business communication -- United States -- Case studies; Communication in organizations -- United States -- Case studies
Genres: Case studies.
Notes: Includes bibliographical references and index.
Table of contents: title: Prologue: planning for career success; title: Understanding the foundations of business communication; title: Achieving success through effective business communication; title: Communicating in teams and mastering listening and nonverbal communication skills; title: Communicating interculturally; title: Applying the three-step writing process; title: Planning business messages; title: Writing business messages; title: Completing business messages; title: Crafting brief messages; title: Crafting messages for electronic media; title: Writing routine and positive messages; title: Writing negative messages; title: Writing persuasive messages; title: Supporting messages with quality information; title: Finding, evaluating, and processing information; title: Understanding and designing for visual communication; title: Planning, writing, and completing reports and proposals; title: Planning reports and proposals; title: Writing reports and proposals; title: Completing reports and proposals; title: Designing and delivering oral presentations; title: Creating and delivering oral and online presentations; title: Enhancing presentations with slides and other visuals; title: Writing employment messages and interviewing for jobs; title: Building careers and writing rsums; title: Applying and interviewing for employment; title: Appendix a: format and layout of business documents; title: Appendix b: documentation of report sources; title: Appendix c: correction symbols; title: Video guide: applications and exercises; title: Handbook of grammar, mechanics, and usage.