Serving the public interest
Subtitle: profiles of successful and innovative public servants
By: edited by Norma M. Riccucci
Publisher: M.E. Sharpe
Published: 2012
Place of publication: Armonk, N.Y
Language: eng
Number of pages: 198
ISBN-13: 9780765635297
Subjects: Leadership; Political leadership; Public administration; Government executives; Biography; Case studies
Description: "This reader presents a balanced collection of 16 administrative profiles of high-level government and nonprofit officials for course use. They were originally published as part of a series for Public Administration Review and provide rich, in-depth examples of the work performed by high-level public servants and the factors that contribute to their effectiveness. Administrative profiles have long been an important instructional tool in public administration classes on, for example, leadership, management, ethics, organization theory, and general public affairs. They have also presented positive images and role models to students preparing for careers in the public service or to those already working in government and nonprofit organizations. As Cooper and Wright (1992, xii-xiii) point out, profiles of exemplary administrators provide "instructive and inspirational role models both for preservice students considering careers in public service and for working administrators in a field that often feels maligned and demeaned by the public and the media." The book begins with an extensive introduction to the use and importance of administrative profiles. The profiles themselves cover a wide range of public service professionals at the local, state, and federal levels, and are written by a distinguished cast of authors. A concluding chapter by Norma Riccucci pulls together and synthesizes the various themes of the profiles." --Publisher description.
Notes: Includes bibliographical references.
Table of contents: title: Introduction: the making of effective public servants; title: Elmer Boyd Staats and the pursuit of good government / Kathe Callahan; title: Leadership and the transformation of a major institution: Charles Rossotti and the internal revenue service / Hal G. Rainey and James Thompson; title: Leadership with an enduring impact: the legacy of Chief Burtell Jefferson of the Metropolitan Police Department of Washington, D.C / Brian N. Williams and J. Edward Kellough; title: Qualified to learn the job: Donna Shalala / Beryl A. Radin; title: William Robertson: exemplar of politics and public management rightly understood / Terry L. Cooper and Thomas A. Bryer; title: Lillian Borrone: weaving a web to revitalize port commerce in New York and New Jersey / Hindy Lauer Schachter; title: Leadership and change at NASA: Sean O'Keefe as administrator / W. Henry Lambright; title: George Tenet and the last great days of the CIA / Richard D. White Jr; title: Colleen Jollie, state tribal liaison: a story of transformational change / Cheryl Simrell King and Megan Beeby; title: Being there matters; title: redefining the model public servant: Viola O. Baskerville in profile / Janet R. Hutchinson and Deirdre M. Condit; title: Managing the "new normalcy" with values-based leadership: lessons from Admiral James Loy / Heather Getha-Taylor; title: Nancy Alfaro as an exemplary collaborative public manager: how customer service was aligned with customer needs / Katherine C. Naff; title: Chrik poortman: a World Bank professional / Xu Yi-Chong and Patrick Weller; title: The pracademic and the Fed: the leadership of Chairman Benjamin Bernanke / Anne M. Khademian; title: Bill Gibson and the art of leading across boundaries / Ricardo S. Morse; title: Prosecuting Nazi collaborators and terrorists: Eli Rosenbaum and managing the Office of Special Investigations / Jerome S. Legge Jr; title: Conclusion: what are the ingredients of effective performance among public administrators?.