Interpersonal Skills For Entrepreneurs
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740304053
Table of contents: title: Content; title: Preface; title: 1. What Are Interpersonal Skills and Why Are They Important to Entrepreneurs?; title: 1.1. What are Interpersonal Skills?; title: 1.2. Soft Skills: A Topic of Study and Consideration Throughout History; title: 1.3. How Does Developing Your Interpersonal Skills Make You a Better Entrepreneur?; title: 1.4. Key Points From Chapter 1; title: 1.5. Quiz – Reviewing Concepts From Chapter 1; title: 1.6. Answers to Quiz for Chapter 1; title: 2. Communication Skills That Set Business Leaders Apart; title: 2.1. Why Are Communication Skills Important for a Business Owner?; title: 2.2. Active Listening and How It Can Boost Your Sales; title: 2.3. Common Barriers to Communication; title: 2.4. Body Language: What People Are REALLY Saying; title: 2.5. How to Communicate Effectively through Multi-Media Outlets; title: 2.6. Key Points from Chapter 2; title: 2.7. Quiz – Reviewing Concepts From Chapter 2; title: 2.8. Answers to Quiz from Chapter 2; title: 3. Public Speaking Tips for Business Leaders; title: 3.1. Be Prepared; title: 3.2. Stay Positive; title: 3.3. Tell ’Em a Story; title: 3.4. Don’t be Self-Conscious; title: 3.5. Seek Professional Help; title: 3.6. Key Points from Chapter 3; title: 3.7. Quiz – Reviewing Concepts From Chapter 3; title: 3.8. Answers to Quiz from Chapter 3; title: 4. Winning Persuasion and Negotiating Skills; title: 4.1. Winning Persuasion Tactics for Business Management; title: 4.2. Build Stronger Relationships as You Negotiate; title: 4.3. Key Points from Chapter 4; title: 4.4. Quiz – Reviewing Concepts From Chapter 4; title: 4.5. Answers to Quiz from Chapter 4; title: 5. The Assertive Entrepreneur: How to Be Heard in Business; title: 5.1. Assertion vs. Aggression; title: 5.2. Timing; title: 5.3. Word Choice; title: 5.4. Assertive Body Language; title: 5.5. Clarity; title: 5.6. Key Points from Chapter 5; title: 5.7. Quiz – Reviewing Concepts From Chapter 5; title: 5.8. Answers to Quiz from Chapter 5; title: 6. Resolving Conflict; title: 6.1. Conflict Resolution in The Workplace; title: 6.2. Learn and Practice Assertive Communication Skills; title: 6.3. Establish Healthy Boundaries; title: 6.4. Seek First to Understand; title: 6.5. Key Points from Chapter 6; title: 6.6. Quiz – Reviewing Concepts From Chapter 6; title: 6.7. Answers to Quiz from Chapter 6; title: 7. Be a Source of Inspiration; title: 7.1. Integrity; title: 7.2. Empathy in the Workplace; title: 7.3. Validate Emotions; title: 7.4. Be Part of the Solution; title: 7.5. Key Points from Chapter 7; title: 7.6. Quiz – Reviewing Concepts From Chapter 7; title: 7.7. Answers to Quiz from Chapter 7; title: Resources