Personal computer use at Navy Field Activities
Subtitle: a productivity study
By: by Robert P. Murphy and Lorraine S. Davis
Contributors: Davis, Lorraine S.; Naval Postgraduate School (U.S.)
Publisher: Naval Postgraduate School
Published: 1989
Place of publication: Monterey, California
Language: eng
Number of pages: 80
Subjects: Office practice; Automation
Description: In the past, corporations justified investment in office automation (OA) by vague claims of increased productivity. Now, managers are reevaluating their productivity measurement systems in an effort to identify productivity gains resulting from OA. The purpose of this thesis is to present a methodology for determining the impact of OA on office productivity. This study examined the productivity of the Standard Automated Contracting System for Federal Agencies (SACONS), in a before/after quasi-experimental design that measured outputs (volume, quality of work), inputs (staff size, grade structure, overtime usage), and by-product social effects (morale, teamwork) using archival data. This framework, developed in a previous SACONS study, is used to analyze the strength of SACONS software. The results of this study were confounded by external events that adversely affected our results. Only the quality of work measure (Procurement Action Lead Time), which was reduced by 13 percent, showed a significant productivity gain. Further study of SACONS is necessary to determine its impact on office productivity.
Notes: Thesis advisor:  Haga, William J.

Second Reader: Zambo, Leslie

"December 1989."

Description based on signature page.

DTIC Identifiers: SACONS computer program, SACONS(Standard Automated Contracting System for Federal Agencies).

Author(s) subject terms: Productivity; office automation.

Thesis (M.S. in Management)--Naval Postgraduate School, Dec. 1989.

Includes bibliographic references (p. 77-78).

"Approved for public release; distribution is unlimited."

US Navy (USN) authors.

kmc/kmc oclc 8/25/09.