Successful Service Operations Management (with Student CD-ROM, Microsoft  Project 2007, InfoTrac  Printed Access Card)
Edition: 2 edition
Publisher: South-Western College Pub
Published: December 20, 2007
Language: eng
Format: Hardcover
ISBN-13: 9780324661187
Subjects: Customer Service; Production & Operations Management; Business & Economics / Production & Operations Management; Business & Economics; Textbooks; Business/Economics