Providing Quality in the Public Sector
Subtitle: A Practical Approach to Improving Public Services
Edition: 1 edition
Publisher: Open University Press
Published: March 1, 2003
Language: eng
Format: Paperback
Number of pages: 272
ISBN-13: 9780335209552
Subjects: Central government; Civil service & public sector; Local government; Political Science; Politics / Current Events; Politics/International Relations; Public Affairs & Administration; Sociology - General; Social Science / Sociology / General; Public Policy - General; Great Britain; Management; Municipal services; Public administration
First sentence: It is now rare for a government statement about public services not to mention the idea of 'improvement' and, often in the same breath, of 'quality'.