Handbook of service science
By: Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, editors ; foreword by Carl. J. Schramm and William J. Baumol
Series: Service science. Research and innovation in the service economy
Publisher: Springer
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 758
ISBN-13: 9781441916273; 9781441916280
Subjects: Service industries; Management
Notes: Includes bibliographical references and index.