Customer 101
Subtitle: 101 Ways to Win & Keep Customers
Publisher: Renaissance Traning & Development, Inc.
Published: 1994
Place of publication: Michigan, USA
Format: Paperback
Number of pages: 101
Description: Customer 101 (101 Ways to Win & Keep Customers) is a simple, pocket-size guide filled with reminders on how to delight customers.  Whether you produce something or you deliver a service, you have customers.  Everyone has customers ...  customers deserve excellence!