The handbook of professional service management
Subtitle: caring for the customer before, during and after the sale
By: John H. Wellemin
Publisher: Studentlitteratur; Bratt Institut für Neues Lernen; Chartwell-Bratt, Ltd.
Published: 1984
Place of publication: Lund, Sweden; Goch; Bromwell
Language: eng
Number of pages: 225
Subjects: Customer services
Other titles: Professional service management
Notes: Spine title: Professional service management

Includes index