Effective Discipline How to manage discipline at work
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776819880
Table of contents: title: Obsah; title: The Routes to Discipline; title: Defining “Discipline”; title: The Aims of Workplace Discipline; title: For and Against; title: The Contract of Employment; title: Moral, Practical, and Legal Questions; title: Your Style; title: A Model of Discipline; title: Key Points of this Module; title: Laws, Rules and Compliance; title: Laws of the Land; title: Rules; title: Standards of Work; title: Targets; title: Guidelines; title: Norms; title: Culture; title: Key Points; title: Non-Conformance; title: Rule-Breaking; title: Boredom; title: Frustration; title: Sabotage; title: Absence; title: Personality Clashes; title: Dishonesty; title: Key Points; title: The Disciplinary Investigation; title: Lay Down the Groundrules; title: The Core Statement; title: Clarify the Investigator’s Role; title: Gather Information; title: Take Witness Statements; title: Take Notes; title: Produce Your Report; title: Key Points; title: Alternatives to Discipline; title: Will It Work?; title: The Costs; title: Prevention Rather Than Cure; title: “We Talk To People”; title: Treating the Problem; title: Tough Love; title: Changing Your Style; title: Key Points; title: Policy and Procedure; title: Policy and Procedure; title: Principles; title: Natural Justice; title: Timescales; title: Sanctions and Penalties; title: Records; title: Special Cases; title: Key Points; title: Counselling and Discipline; title: What Is Counselling?; title: Counselling and Discipline; title: What Counselling Is Not; title: When Counselling Works; title: A Counselling Session; title: Counselling Skills; title: Reconciling not Dividing; title: Key Points; title: Disciplinary Checklists; title: The Pre-Hearing Checklist; title: The Hearing Checklist; title: The Post-Hearing Checklist; title: Key Points; title: The Disciplinary Hearing; title: What Kind of Hearing?; title: Who Is To Organise It?; title: How Should You Chair?; title: Representation; title: What are the Stages?; title: The Do’s and Don’ts; title: How Do We Reach a Decision?; title: Key Points; title: Dismissal; title: The E