The Department of Telecommunications and Information Services needs to simplify its rate model, improve customer service, and revamp performance measures
By: City and County of San Francisco, Office of the Controller, City Services Auditor.
Contributors: San Francisco (Calif.). Dept. of Telecommunications and Information Services.
Publisher: Office of the Controller
Published: 2006
Place of publication: San Francisco
Language: eng
Number of pages: 30
Subjects: San Francisco (Calif.). -- Dept. of Telecommunications and Information Services -- Auditing; Telecommunication -- California -- San Francisco -- Evaluation; Telecommunication systems -- California -- San Francisco -- Evaluation
Notes: "Audit number 05053".

"November 17, 2006".

Cover title.

Includes the response to the audit by the Dept. of Telecommunications and Information Services.