Complaints
Subtitle: literature review update
By: compiled by Tom Williams and Tamara Goriely.
Contributors: Goriely, Tamara.; Great Britain. Citizen's Charter Complaints Task Force.
Edition: [New ed.]
Publisher: Citizen's Charter Complaints Task Force
Published: 1995
Place of publication: London
Language: eng
Number of pages: 56
Notes: At foot of cover: Citizen's charter.