Crisis management
Subtitle: towards a model for the hotel industry : an examination of crisis preparedness and stakeholder relationships in crisis situations
By: Guilherme Guimarães Santana.
Contributors: Bournemouth University.
Series: Thesis Collection
Publisher: Bournemouth University
Published: 1997
Place of publication: Poole
Language: eng
Number of pages: 682
Notes: Thesis (Ph.D.)- Bournemouth University, Poole,1997.