Facilitator's Guide to Participatory Decision-Making (Jossey-Bass Business & Management)
Contributors: Michael Doyle (Foreword)
Edition: 2 edition
Publisher: Jossey-Bass; John Wiley & Sons/Jossey-Bass
Published: February 26, 2007
Language: eng
Format: Paperback
Number of pages: 368
ISBN-13: 9780787982669
Subjects: Management & management techniques; Personnel & human resources management; Business/Economics; Business & Economics; Business / Economics / Finance; Management - General; Decision Making & Problem Solving; Business & Economics / Management; Consensus (Social sciences); Employee participation; Group decision making; Handbooks, manuals, etc; Management
First sentence: I see group facilitation as a whole constellation of ingredients: a deep belief in the wisdom and creativity of people; a search for synergy and overlapping goals; the ability to listen openly and actively; a working knowledge of group dynamics; a deep belief in the inherent power of groups and teams; a respect for individuals and their points of view; patience and a high tolerance for ambiguity to let a decision evolve and gel; strong interpersonal and collaborative problem-solving skills; an understanding of thinking processes; and a flexible versus a lock-step approach to resolving issues and making decisions.  --- Michael Doyle, from Foreword
Description: "The best book on collaboration ever written!"
—Diane Flannery, founding CEO, Juma Ventures

And now this classic book is even better—much better. Completely revised and updated, the second edition is loaded with new tools and techniques.

    *      Two powerful new chapters on agenda design
    *      A full section devoted to reaching closure
    *      More than twice as many tools for handling difficult dynamics
    *      70 brand-new pages and over 100 pages significantly improved
Table of contents: label: Part I
title: Grounding Principles
pagenum: 1; label: 1
title: The Dynamics of Group Decision-Making
pagenum: 3; label: 2
title: Participatory Values
pagenum: 23; label: 3
title: Introduction to the Role of Facilitator
pagenum: 31; label: Part II
title: Facilitator Fundamentals
pagenum: 39; label: 4
title: Facilitative Listening Skills
pagenum: 41; label: 5
title: ChartWriting Technique
pagenum: 61; label: 6
title: Facilitating Open Discussion
pagenum: 75; label: 7
title: Alternatives to Open Discussion
pagenum: 89; label: 8
title: Brainstorming
pagenum: 117; label: 9
title: Tools for Managing Long Lists
pagenum: 123; label: 10
title: Dealing with Difficult Dynamics
pagenum: 135; label: 11
title: Effective Agendas:  Desired Outcomes
pagenum: 155; label: 12
title: Effective Agendas:  Process Design
pagenum: 173; label: Part III
title: Building Sustainable Agreements
pagenum: 189; label: 13
title: Principles for Building Sustainable Agreements
pagenum: 191; label: 14
title: Gathering Diverse Points of View
pagenum: 203; label: 15
title: Building a Shared Framework of Understanding
pagenum: 221; label: 16
title: Developing Inclusive Solutions
pagenum: 237; label: Part IV
title: Reaching Closure
pagenum: 263; label: 17
title: Importance of Clear Decision Rules
pagenum: 265; label: 18
title: Striving for Unanimity
pagenum: 275; label: 19
title: Reaching Closure Step by Step
pagenum: 289; label: 20
title: Facilitating Sustainable Agreements
pagenum: 303