Transformation of financial services companies in the global knowledge economy
Subtitle: how to map and measure customer value created with relationship capital
By: A. P. de Bree
Contributors: Rijksuniversiteit te Groningen
Series: Strategic management of eBusiness in banking
Publisher: Rijksuniversiteit Groningen
Published: 2001
Place of publication: Groningen
Language: eng
Number of pages: 291
Subjects: Financial services industry; Information technology; Technological innovations; Electronic commerce; Information society; Globalization; Relationship marketing
Notes: List of propositions tipped in.

Thesis (doctoral)--Rijksuniversiteit te Groningen, 2001.

Includes bibliographical references.

Summary in Dutch.