Interpersonal communication in organizations
By: Rudi Klauss, Bernard M. Bass.
Contributors: Bass, Bernard M.
Series: Organizational and occupational psychology
Publisher: Academic Press
Published: 1982
Place of publication: New York
Language: eng
Number of pages: 232
Subjects: Communication in organizations; Communication in management
Description: This book is based on the premise that effective communication takes place when others respond appropriately and all derive mutual satisfaction. The book is written from a perceptual perspective; that is, with a constant awareness of the interwoven nature of the relationship between the processes of communication and perception. Just as it is our perceptions of others that determine what and how we communicate with them, so too, it is their image of us that determines the success of the interaction as well as the potential for mutual growth.
Notes: Bibliography: p. 213-223.
Includes index.