Customer Service Over the Phone
Subtitle: Techniques and Technology for Handling Customers Over the Phone
Edition: 5 edition
Publisher: CMP Books
Published: November 1999
Language: eng
Format: Paperback
Number of pages: 144
ISBN-13: 9781578200467
Subjects: Communications engineering / telecommunications; Computer Communications & Networking; Customer services; Customer Service; Telephone Engineering; Business & Economics; Business / Economics / Finance; Business/Economics; Telecommunications; Computers & Internet; Business & Economics / Business Communication; Computers / Interactive Media
First sentence: Customer service, when boiled down to its purest form, is the act of one person helping another person.