The eternal e-customer
Subtitle: how emotionally intelligent interfaces can create long-lasting customer relationships
By: Bryan P. Bergeron
Contributors: NetLibrary, Inc
Publisher: McGraw-Hill
Published: 2000
Place of publication: New York
Language: eng
Format: [electronic resource] :
Number of pages: 261
Subjects: Customer loyalty; Internet marketing
Notes: Includes bibliographical references (p. [235]) and index.

Electronic access restricted to subscribers.

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Electronic data. Boulder, Colo. : NetLibrary, 2001.

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