Practical performance indicators-1992
Subtitle: documenting the Citizens' Charter consultation for U.K. public libraries with examples of PIs and surveys in use
By: written and compiled by John Sumsion.
Contributors: Loughborough University of Technology. Library and Information Statistics Unit.
Series: Occasional paper -- no. 5
Publisher: Library and Information Statistics Unit, Loughborough University of Technology
Published: 1993
Place of publication: [Loughborough]
Language: eng