The complete guide to customer support
Subtitle: [how to turn technical assistance into a profitable relationship
By: Joe Fleischer & Brendan Read].
Contributors: Read, Brendan B.
Edition: 1st ed.
Publisher: CMP Books; distributed to the book trade in the U.S. and Canada by Publishers Group West
Published: 2002
Place of publication: New York; Berkeley, Calif
Language: eng
Number of pages: 272
Subjects: Customer services.; Customer relations.; Customer services -- Management.; Customer relations -- Management.; Customer relations -- Technological innovations.
Other titles: Customer support
Notes: Includes bibliographical references (p. 267-268).
Subtitle from cover.