Empowering Leadership
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740304176
Table of contents: title: Content; title: 1. Introduction; title: 2. Definitions; title: 3. Understanding the Needs, Motivations & Behaviours of Your Employees; title: 3.1. The Need for Security and Survival; title: 3.2. The Need to Achieve, Accomplish and Succeed; title: 3.3. The Need to Have Freedom of Choice; title: 3.4. The Need to Belong and Feel Valued; title: 3.5. The Need to Have Fun; title: 4. Developing, Strengthening and Practicing the “Empowerment Skills”; title: 4.1. Think Before You Speak; title: 4.2. Acknowledge their Frustrations; title: 4.3. Conflict Resolution; title: 4.4. Clarifying Perceptions; title: 4.5. Building Trust and Respect; title: 4.6. Catch Them Doing Some “Good Stuff”; title: 5. Summary