Managing Customers for Profit
Subtitle: Strategies to Increase Profits and Build Loyalty
Edition: 1 edition
Publisher: Wharton School Publishing
Published: January 20, 2008
Language: eng
Format: Hardcover
Number of pages: 320
ISBN-13: 9780132352215
Subjects: Business & Management; Business & Economics; Business / Economics / Finance; Business/Economics; Customer Service; Business & Economics / Customer Service; Customer relations; Management; Profit