You deserve the best
Subtitle: a consumer's guide to product quality and total customer satisfaction
By: Eugene R. Carrubba, Mark E. Snyder.
Contributors: Snyder, Mark E., 1949-
Publisher: ASQC Quality Press
Published: 1993
Place of publication: Milwaukee, Wis
Language: eng
Number of pages: 280
Subjects: Consumer protection -- United States -- Handbooks, manuals, etc..; Quality of products -- United States -- Handbooks, manuals, etc..; Consumer satisfaction -- United States -- Handbooks, manuals, etc.
Notes: Includes bibliographical references and index.