Quality in the Veterans Health Administration
Subtitle: lessons from the people who changed the system
By: Galen L. Barbour ... [et al.], editors ; foreword by Donald M. Berwick.
Contributors: Barbour, Galen L., 1941-
Publisher: Jossey-Bass
Published: 1996
Place of publication: San Francisco
Language: eng
Number of pages: 301
Subjects: United States. Veterans Health Administration -- Management.; United States. Veterans Health Administration.; Total quality management.; Hospitals, Veterans -- organization & administration -- United States.; Total Quality Management.
Notes: Includes bibliographical references and index.
"Additional readings": p. 289-290.