Development of an on-line customer service information system
By: Hirohide Hinomoto
Contributors: University of Illinois at Urbana-Champaign. College of Commerce and Business Administration
Series: Faculty working  papers -- no. 502; Faculty working papers -- no. 502.
Publisher: College of Commerce and Business Administration, University of Illinois at Urbana-Champaign
Published: 1978
Place of publication: [Urbana, Ill.]
Language: eng
Number of pages: 22
Subjects: Customer services; Online data processing
Notes: Title page includes a summary of the paper.

Includes bibliographical references (leaf 22).