Coaching and Mentoring
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776815950
Table of contents: title: Content; title: Preface; title: 1. Introduction; title: 1.1 The Difference between Coaching and Mentoring; title: 1.2 Mentoring and Coaching as Performance Management; title: 2. Understanding Poor Performance; title: 2.1 Introduction; title: 2.2 Common Reasons for Poor Performance; title: 2.3 More Discussion on Attitude Problems; title: 3. Characteristics of a Successful Coach; title: 3.1 Introduction; title: 3.2 The Coaching Continuum; title: 3.3 Skills of a Great Coach; title: 4. Performance Management Basics; title: 4.1 Introduction; title: 4.2 Benefits of Performance Management; title: 4.3 Laying the Foundation for Successful Performance Management; title: 5. Coaching Methods for Individuals; title: 5.1 Introduction; title: 5.2 The GROW Model; title: 5.2.1 Goal; title: 5.2.2 Reality; title: 5.2.3 Options; title: 5.2.4 Way Forward; title: 5.3 The OUTCOMES Model; title: 5.3.1 Objectives; title: 5.3.2 Understand; title: 5.3.3 Take Stock; title: 5.3.4 Clarify; title: 5.3.5 Options Generation; title: 5.3.6 Motivation to Action; title: 5.3.7 Enthusiasm and Encouragement; title: 5.3.8 Support; title: 5.4 The Personal Development Program (PDP); title: 5.5 Giving Feedback; title: 6. Coaching Methods for Teams; title: 6.1 Coaching a Team; title: 6.2 Building a High Performance Team; title: 6.3 Team Assessment; title: 6.4 Twelve Conditions for a High-Performing Team; title: 6.5 Achieving a High-Performing Team; title: 7. Resources