Stepping Up to ISO 9004:2000
Publisher: Paton Press
Published: August 1, 2003
Language: eng
Format: Paperback
Number of pages: 184
ISBN-13: 9780971323179
Subjects: Reference; Personal & Practical Guides
First sentence: A concept at the heart of the quality of management-note the placement of these words-is that senior leaders, based on the vision they have, establish or guide their organization's strategic direction [5.1.1, Management responsibility-General guidance, introduction].