Perfect Phrases for Dealing with Difficult People
Subtitle: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Edition: 1 edition
Publisher: McGraw-Hill
Published: August 16, 2007
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780071493048
Subjects: Management & management techniques; Business & Economics; Business / Economics / Finance; Business/Economics; Business Communication - General; General; Business & Economics / General; Conflict management; Interpersonal Relations; Interpersonal communication