Quality improvement programs in ARL libraries
Subtitle: a SPEC kit
By: compiled by Jack Siggins and Maureen Sullivan.
Contributors: Siggins, Jack.; Sullivan, Maureen.; Association of Research Libraries. Systems and Procedures Exchange Center.
Series: SPEC kit,; 196
Publisher: Association of Research Libraries, Office of Management Services
Published: 1993
Place of publication: Washington, DC
Language: eng
Number of pages: 127
Subjects: Academic libraries -- United States -- Quality control.; Research libraries -- United States -- Quality control.; Total quality management -- United States.; Library surveys -- United States.
Notes: Includes bibliographical references.
At head of title: Systems and Procedures Exchange Center.
"September 1993."