The Conflict Management Skills Workshop 
Subtitle: A Trainer's Guide (The Trainer's Workshop(TM) Series)
Edition: 1st edition
Publisher: AMACOM/American Management Association
Published: February 2002
Language: eng
Format: Paperback
Number of pages: 280
ISBN-13: 9780814470923
Subjects: Management & management techniques; Personnel & human resources management; Working patterns & practices; Sociology; Human Resources & Personnel Management; Interpersonal Relations; Social Conflict; Training; Social Science; Business / Economics / Finance; Entrepreneurship; Conflict management; Sociology - General; Communication in management; Employees; Handbooks, manuals, etc; Interpersonal communication
First sentence: This is a straightforward, easy-to-use book about helping people learn how to deal with conflict at work.