Mastering counselling skills
By: Jennie Lindon and Lance Lindon
Contributors: Lindon, Lance
Edition: 2nd ed.
Series: Palgrave master series; Palgrave master series
Publisher: Palgrave Macmillan
Published: 2008
Place of publication: Basingstoke
Language: eng
Number of pages: 281
ISBN-13: 9780230537866
Subjects: Counseling; Counselor and client
Other titles: Counselling skills
Description: This is a very practical book to support learning and application of communication and basic counselling skills in the wide range of services which offer information, guidance, support and advice. The book enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills support a helping and respectful approach to clients. The second edition has been revised to take into account technological developments such as email counselling, and the growth of Q & A on the internet, including chat and support groups.
Notes: Previous edition: 2000.

Includes index.

Self-Renewing 2017
Table of contents: title: 1. Essentials of good practice; title: 2. Effective communication; title: 3. First contact and short exchanges; title: 4. Sharing information and offering advice: directly and via the Web; title: 5. Help over the telephone; title: 6. A positive framework for helping others; title: 7. Understanding and extending the perspective of clients; title: 8. Goal setting and action planning; title: 9. Helping through group work; title: 10. Running a group; title: 11. Specific applications in brief; title: 12. Safe practice for yourself, your team and your clients; title: 13. Final thoughts.