Trainer's problem-solving manual for Kick down the door of complacency : seize the power of continuous improvement
By: Charles C. Harwood ; instructional design by Ruth E. Turpin ; graphic concepts by Mark Pearcy.
Contributors: Turpin, Ruth E.; Pearcy, Mark.; Harwood, Charles C.
Publisher: St. Lucie Press
Published: 1998
Place of publication: Boca Raton, Fla
Language: eng
Number of pages: 149
Subjects: Group problem solving.; Total quality management.; Training.
Notes: "A companion to ... [but] designed without any reference to Kick down the door of complacency ... . Therefore, ... can be used by any group or organization to learn how to do basic problem solving of operational problems or operational opportunities"--P. vii.