Is the Help Helpful? How to Create Online Help That Meets Your Users' Needs
Contributors: Tamar E. Granor (Editor)
Publisher: Hentzenwerke Publishing
Published: November 28, 2004
Language: eng
Format: Paperback
Number of pages: 270
ISBN-13: 9781930919600
Subjects: Question-answering systems; Online Services - General; On-Line Data Processing; Computers; Computer - Internet; Computer Books: General; Online data processing; Computers / Online Services / General; Artificial intelligence
First sentence: Online help is as much a part of the user interface as windows, dialog boxes, or Web pages.