Reference and online services handbook
Subtitle: guidelines, policies, and procedures for libraries
By: edited by Bill Katz and Anne Clifford.
Contributors: Clifford, Anne
Publisher: Neal-Schuman
Published: 1982
Place of publication: New York
Language: eng
Subjects: Reference services (Libraries) -- United States -- Handbooks, manuals, etc.; Online data processing -- Handbooks, manuals, etc.; Bibliographical services -- Automation -- Handbooks, manuals, etc.; Online library catalogs -- Handbooks, manuals, etc.; Collection development (Libraries) -- Handbooks, manuals, etc.
Notes: Bibliography: v. 1, p. xxxvi-xxxviii.
Vol. 2: edited by Bill Katz.
Includes indexes.