What Managers Say, What Employees Hear
Subtitle: Connecting with Your Front Line (So They'll Connect with Customers)
Publisher: Praeger Publishers
Published: April 30, 2006
Language: eng
Format: Hardcover
Number of pages: 192
ISBN-13: 9780275987039
Subjects: Management & management techniques; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Business & Economics / Management; Business Communication - General; Business communication; Customer relations; Industrial relations