Quality on trial
Subtitle: bringing bottom-line accountability to the quality effort
By: Roger J. Howe, Dee Gaeddert, Maynard A. Howe.
Contributors: Gaeddert, Dee.; Howe, Maynard Alfred.
Edition: 2nd ed.
Publisher: McGraw-Hill
Published: 1995
Place of publication: New York
Language: eng
Number of pages: 163
Subjects: Total quality management.; Consumer satisfaction.; Organizational change.
Notes: Includes bibliographical references and index.