Key element guide
Subtitle: Service design
Series: ITIL; IT infrastructure library
Publisher: TSO
Published: 2008
Place of publication: London
Language: eng
Number of pages: 114
ISBN-13: 9780113311200; 9780113310715
Subjects: Support services (Management); Computer networks; Management
Other titles: Service design
Description: This publication is intended to provide a synopsis of the basic concepts and practice elements of Service design, which forms part of the core ITIL service management practices. In order to meet the current and future business requirements, this book provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.
Notes: At head of title: Office of Government Commerce.