Looking out/looking in
By: Ronald B. Adler ... [et al.].
Edition: Brief Canadian ed.
Publisher: Nelson Education
Published: 2009
Place of publication: Toronto
Language: eng
Number of pages: 407
ISBN-13: 9780176103521; 9780176424121
Subjects: Interpersonal communication; Textbooks; Interpersonal relations; Communication interpersonnelle; Manuels d'enseignement supérieur; Relations humaines
Notes: First Canadian ed. by: Ronald B. Adler, Neil Towne, Judith Rolls.

Includes bibliographical references and index.
Table of contents: title: 1. A First Look at Interpersonal Relationships; title: 2. Communication and the Self; title: 3. Perception; title: 4. Emotions: Thinking, Feeling, and Acting; title: 5. Language: Barrier and Bridge; title: 6. Nonverbal Communication; title: 7. Listening; title: 8. Communication and Relational Dynamics; title: 9. Improving Communication Climates; title: 10. Managing Interpersonal Conflict.