Winning Ways
Subtitle: The Funeral Profession's Guide to Human Relations
Edition: 1 edition
Publisher: McGraw-Hill Medical
Published: July 14, 1998
Language: eng
Format: Paperback
Number of pages: 208
ISBN-13: 9780838596463
Subjects: Public relations; Service industries; The Environment; Undertakers and undertaking; Mourning etiquette; Death And Dying (Sociological Aspects); Social Science; Business / Economics / Finance; Sociology - General; Sociology; Practice; Family & General Practice; Human Resources & Personnel Management; Medical / Family & General Practice; Profession,Winning,Families,Dependability,Price Mistakes,Service Excellence,Human Relations,Guide,Personality,Communication,Impressions,Confidentiality; Interpersonal Relations; Interpersonal communication
First sentence: In our efforts to win friends and clients, all of us, times, often overlook the simplest factor in achieving these ends-doing things for others!