Performance evaluation in reference services in ARL libraries
Contributors: Association of Research Libraries. Office of Management Studies
Series: SPEC kit -- #139; SPEC kit -- 139
Publisher: Association of Research Libraries, Office of Management Studies
Published: 1987
Place of publication: Washington, D.C
Language: eng
Number of pages: 83
Subjects: Academic libraries; Reference services; Evaluation; Research libraries; Reference librarians; Rating of
Notes: Title from cover.

Flyer and kit prepared by Kathleen Gorman.

Accompanied by SPEC flyer, #139, Nov.-Dec. 1987.

Includes bibliographical references (p. 83).