Stop the Bad Service
Publisher: Kendall/Hunt Publishing Company
Published: May 1, 1994
Language: eng
Format: Paperback
Number of pages: 64
ISBN-13: 9780840394491
Subjects: Business & Economics; Business / Economics / Finance; Business communication; Customer relations; Customer services; Management; Business & Economics / Consumer Behavior; CONSUMER SATISFACTION; Business & Economics / Customer Service; Customer Service; Business/Economics
First sentence: 1. Make it easy for the customer to do business with you.