Knowledge management
Subtitle: consortium benchmarking study : final report
By: American Productivity & Quality Center ; [contributing authors, Carla O'Dell ... [et al.].
Contributors: O'Dell, Carla S., 1950-; APQC International Benchmarking Clearinghouse.; American Productivity & Quality Center.
Publisher: American Productivity & Quality Center
Published: 1996
Place of publication: Houston, Tex. (123 N. Post Oak Lane, 3rd Floor, Houston 77024)
Language: eng
Number of pages: 124
Subjects: Organizational learning.; Information resources management.; Organizational effectiveness.
Notes: At head of title: APQC International Benchmarking Clearinghouse.
"This study is an attempt to understand what lessons are being learned by firms who are early adopters of KM"--P. 7.
Table of contents: title: Sponsor companies; title: Partner companies; title: Executive summary; title: Evolution & recent development in knowledge management; title: The strategies; title: The implementation; title: The partner case studies; title: Appn. A. Benchmarking methodology; title: Appn. B. Partner definitions of knowledge management.