Hospitality, Tourism, And Lifestyle Concepts
Subtitle: Implications For Quality Management And Customer Satisfaction
Contributors: Maree Thyne (Editor); Eric Laws (Editor)
Publisher: Haworth Press
Published: July 2005
Language: eng
Format: Hardcover
Number of pages: 244
ISBN-13: 9780789027542
Subjects: Hospitality industry; Tourism industry; Management; Business/Economics; Business & Economics; Business / Economics / Finance; Tourism; Industries - Hospitality, Travel & Tourism
First sentence: This article provides an overview of the significance of the lifestyle concept for the management of service quality and customer satisfaction in the hospitality and tourism industry.