Mediation
Subtitle: skills and techniques
By: Laurence Boulle, Michael T. Colatrella Jr., Anthony P. Picchioni.
Contributors: Colatrella, Michael T., Jr.; Picchioni, Anthony P.
Publisher: LexisNexis Matthew Bender
Published: 2008
Place of publication: Newark, N.J
Language: eng
Number of pages: 375
ISBN-13: 9781422406670
Subjects: Mediation -- Australia; Dispute resolution (Law) -- Australia; Conflict management -- Australia
Notes: Includes index.
Table of contents: title: Introduction to learning mediation skills and techniques; title: Establishing the foundation : introductions, intake, screening & preparation; title: Maintaining a favorable climate; title: Managing the mediation process; title: Assisting the communication; title: Managing conflict from crisis to opportunity; title: Facilitating the negotiations; title: Encouraging settlement; title: Variations in the mediation process; title: Special issues in mediation; title: Avoiding mediator traps; title: Becoming a mediator, careers in mediation & establishing a private mediation practice.