Treating people well
Subtitle: the extraordinary power of civility at work and in life
By: Lea Berman and Jeremy Bernard ; foreward by Laura Bush
Contributors: Bernard, Jeremy, 1961- author; Bush, Laura Welch, 1946- writer of foreward
Edition: Large print edition.
Series: Thorndike Press large print lifestyles; Thorndike Press large print lifestyles
Published: 2018
Language: eng
Number of pages: 353
ISBN-13: 9781432853860
Copyright date: 2018
Subjects: Etiquette; Respect for persons; Conduct of life; Anecdotes; Large type books; Employees; White House (Washington, D.C.)
Description: A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message: everyone is important and deserves to be treated well. These Washington insiders share what they've learned through first person examples of their own glamorous (and sometimes harrowing) moments with celebrities, foreign leaders and American politicians. --Publisher
Notes: Includes bibliographical references (pages 345-350).
Table of contents: title: Begin with Confidence; title: Humor and Charm, the Great Equalizers; title: The Quiet Strength of Consistency; title: Listen First, Talk Later; title: Radiate Calm; title: Handle Conflict Diplomatically; title: Honesty Is the Best Policy (Except When It Isn't); title: The Gift of Loyalty; title: Own Your Mistakes; title: Keep Smiling, and Other Ways to Deal with Difficult People; title: Virtual Manners; title: Details Matter.