Business performance through lean six sigma
Subtitle: linking the knowledge worker, the twelve pillars, and Baldrige
By: James T. Schutta
Publisher: ASQ Quality Press
Published: 2006
Place of publication: Milwaukee, Wis
Language: eng
Number of pages: 307
Subjects: Organizational effectiveness; Six sigma (Quality control standard); Customer relations; Production management -- Quality control; Knowledge workers; Organizational change
Notes: Includes bibliographical references (p. 297-299) and index