How to develop a customer service plan
By: author, Tom O'Rourke, Plymouth Area Chamber of Commerce, Plymouth, Massachusetts, author, Susan Jarvis, National Association for Membership Development, Alexandria, Virginia ; editor, Jennifer Wilcox, National Association for Membership Development, Alexandria, Virginia
Series: NAMD toolkit series
Publisher: National Association for Membership Development
Published: 1998
Place of publication: Alexandria, Virginia
Language: eng
Subjects: Boards of trade; Membership; Handbooks, manuals; Customer services
Notes: Gift; Association of Chamber of Commerce Executives; 2014