Lean-Six Sigma for healthcare
Subtitle: a senior leader guide to improving cost and throughput
By: Greg Butler, Chip Caldwell, Nancy Posten.
Contributors: Caldwell, Chip.; Posten, Nancy.; Caldwell, Chip.; American Society for Quality.
Edition: 2nd ed.
Publisher: ASQ Quality Press
Published: 2009
Place of publication: Milwaukee, Wis
Language: eng
ISBN-13: 9780873897594
Subjects: Health services administration -- Quality control; Medical care -- Cost-effectiveness; Six sigma (Quality control standard); Organizational effectiveness; Performance standards; Strategic planning; Chief executive officers; Hospital administrators; Hospital Administration; Cost Control -- methods; Efficiency, Organizational; Quality Assurance, Health Care
Notes: Rev. ed. of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.

Includes bibliographical references and index.
Table of contents: title: The role of senior leaders : raising the performance bar; title: The role of senior leaders : coaching cost of quality recovery; title: The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change; title: The role of senior leaders : achieving the strategic magic moment; title: The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time; title: The role of senior leaders : driving sustainable organizational change; title: The role of senior leaders : engaging physicians; title: The role of senior leaders : achieving sustainable results (magic moment example); title: Summation.