Call centres, one-stop shops or community based information centres?
Subtitle: improving public access to adult social services
By: Martin Willis.
Contributors: University of Birmingham. Institute of Local Government Studies.
Publisher: University of Birmingham
Published: 2004
Place of publication: Birmingham
Language: eng
Number of pages: 32
Other titles: Call centres, one stop shops or community based information centres?.
Notes: At head of title: University of Birmingham, School of Public Policy, Institute of Local Government Studies.

Title from cover.

Includes bibliographical references.