Managing Relationships at Work Super Series
Edition: 4th ed.
Series: ILM Super S; ILM Super S
Publisher: Elsevier
Published: 2004
Place of publication: Burlington
Language: eng
Format: [electronic resource]
Number of pages: 131
ISBN-13: 9780080496337
Description: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Notes: Description based on print version record.
Table of contents: title: Front Cover; Managing Relationships at Work; Copyright Page; Contents; Workbook introduction; Session A: The importance of good relationships; Session B: Building a positive environment; Session C: How to get the result you want; Session D: Managing conflict; Performance checks; Reflect and review.