Making hostile words harmless
Subtitle: a guide to the power of positive speaking for helping professionals and their clients
By: by Kate Cohen-Posey.
Publisher: John Wiley & Sons, Inc.
Published: 2008
Place of publication: Hoboken, N.J
Language: eng
ISBN-13: 9780470281949
Subjects: Verbal self-defense; Invective
Notes: Includes bibliographical references and index.