Total quality loan management
Subtitle: applying the principles of TQM to improve lending performance
By: S. Wayne Linder.
Contributors: Bank Administration Institute.
Publisher: Bankers Pub.; Probus Pub.
Published: 1993
Place of publication: Chicago, Ill; Cambridge, England
Language: eng
Number of pages: 328
Subjects: Bank loans.; Bank management.; Total quality management.
Description: The quality of loan management is an important element in a profitable, soundly run financial institution. As a loan manager, it is critical for you to possess industry expertise to assist your chief executive officer and staff in planning. It is equally as important to maintain the technical expertise needed to design and administer systems and controls to carry out policies and required compliance with laws and regulations. S. Wayne Linder provides you with the strategic guidance you need to succeed in Total Quality Loan Management: Applying the Principles of TQM for Superior Lending Performance. By using the principles of total quality management (TQM), you will be better equipped to manage day-to-day operations in order to achieve your bank's performance goals. Management involves doing the right things, not just doing things right - meaning you need to make smart decisions and educated recommendations. To truly manage, you need the skills that will allow you to attain your institution's established objectives. Your areas of expertise need to span several fields, including information systems, monitoring, personnel management, and training. Total Quality Loan Management covers these areas in ten thorough, well-organized chapters: planning, organizational structure, directing, controlling, training, loan documentation, financial statement analysis, delinquency and problem-loan administration, loan review, leadership and management. Quality and effectiveness of management needs to be your top priority - it is essential to your bank's success. There is a direct relationship which exists between the overall condition of a bank and the quality of its management. By reading Total Quality Loan Management and implementing its strategies and tactics, you are making a commitment to continued growth and excellence in your management career - and to your institution as well.
Notes: "A Bankline publication."

Includes bibliographical references and index.