Customer Knowledge Management
Subtitle: Improving Customer Relationship through Knowledge Application
By: by Silvio Wilde
Contributors: SpringerLink (Online service)
Publisher: Springer-Verlag Berlin Heidelberg; Springer
Published: 2011
Place of publication: Berlin, Heidelberg
Language: eng
Format: [electronic resource] :
Number of pages: 143
ISBN-13: 9783642164743; 9783642164750
Subjects: Industrial management; Economics