Valuing diversity at the interpersonal level
By: Society for Human Resource Management presents an MTI production
Contributors: Bureau of Business Practice
Series: The workforce kaleidoscope; Workforce kaleidoscope; HUB 401 (NU course); HUB 420 (NU course); LAS 341 (NU course)
Publisher: Bureau of Business Practice; Distributed by Kantola Productions
Published: 2004
Place of publication: Waterford, CT; Mill Valley, Calif
Language: eng
Format: [videorecording] /
Number of pages: 17
Subjects: Organizational effectiveness; Intercultural communication; Interpersonal communication; Customer relations
Description: In a fictional work setting--the Pompano Grill--employees face the issues of diversity in their relationships with one another and with their customers. Viewers are shown that culture and social history affect our perceptions and prejudices, causing communication gaps. Respecting and valuing all differences creates effectiveness in the workplace.
Notes: Originally released as a videocassette in 1997.

Script by Holly Hughes, Joyce Anne Grabel, Allison Leffingwell.

DVD.
Table of contents: title: Do I acknowledge and respect differences?; title: Am I communicating openly and clearly?; title: Are my words or actions being misinterpreted?; title: Are my assumptions creating barriers?