Total Quality Management
Subtitle: a management philosophy for providing high quality construction
By: by Paul D. Beckwith
Contributors: University of Maryland
Publisher: University of Maryland
Published: 1992
Place of publication: Baltimore, Maryland
Language: eng
Format: [electronic resource] :
Number of pages: 43
Subjects: Construction industry; Management; Total quality management
Description: Total Quality Management (TQM) is not a new concept. However, its use in my construction company is. Only recently (within the past ten years or so) have American companies started to realize the potential of TQM as a means of ensuring high quality products and services. With this realization has come implementation in manufacturing and service companies. A commercial construction company, like any other business, must provide a top quality finished product to its customer if it intends to stay in business. TQM is one way to work to that end. This report explores the quality problems facing my fictitious construction company, which I believe are fairly typical among the commercial construction industry, existing management methods, and the TQM method to ensure top quality production. It will be shown why I believe TQM or a variation thereof is the best method for controlling the quality of products and service during the construction process. Under the philosophy of TQM, we build quality into the finished product.
Notes: "A scholarly paper submitted to: Professor William Maloney of The University of Maryland for ENCE 689, Spring 1992."

CIVINS.

Description based on title screen as viewed on April 8, 2009.

Thesis (M.S. in Civil Engineering) University of Maryland, Spring 1992.

Includes bibliographical references (p. 42-43).

"Approved for public release; distribution is unlimited"--Cover.

Also available in print.

Mode of access: World Wide Web.

System requirement: Adobe Acrobat reader.