Customer Care Excellence
Subtitle: Create an Effective Customer Service Strategy (Professional Paperback Series)
Edition: 4th ed. edition
Publisher: Kogan Page
Published: August 1, 2002
Language: eng
Format: Paperback
Number of pages: 248
ISBN-13: 9780749437923
Subjects: Customer services; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Business & Economics / Customer Service