The difficult parent
Subtitle: an educator's guide to handling aggressive behavior
By: Charles M. Jaksec III.
Publisher: Corwin Press
Published: 2005
Place of publication: Thousand Oaks, Calif
Language: eng
Number of pages: 148
Subjects: Parent-teacher relationships -- Handbooks, manuals, etc.; Aggressiveness -- Prevention -- Handbooks, manuals, etc.; Communication in education -- Handbooks, manuals, etc.
Genres: Handbooks, manuals, etc.
Notes: Includes bibliographical references (p. 119) and index.
Table of contents: value: A genuine concern for school personnel; value: The reactive nature of education; value: Confrontational parents and your colleagues; value: The RAID approach; value: RAID step one : recognizing the potential for a volatile encounter; value: RAID step two : assessing your ability to emotionally handle the situation; value: RAID step three : identifying your advantages; value: RAID step four : diffusing anger during initial approach and greeting; value: Putting the RAID approach to work; value: The worst-case scenario; value: and after; value: Four great questions; value: Resource A : traumatic stress reactions questionnaire.