El cliente es primero
By: Andy Bruce y Ken Langdon ; [traducción, Pilar Obón].
Contributors: Langdon, Ken.
Series: Biblioteca esencial del ejecutivo
Publisher: Grijalbo
Published: 2004
Place of publication: México, D.F
Language: spa
Number of pages: 72
Subjects: Customer relations.; Customer services.; Relaciones con los clientes.; Servicios a la clientela.
Work titles: Putting customers first.
Notes: Translation of: Putting customers first.

"Un libro de Dorling Kindersley"--T.p. verso.

Includes index.