Encyclopedia of health care management
By: edited by  Michael J. Stahl.
Contributors: Stahl, Michael J.
Publisher: Sage Publications
Published: 2004
Place of publication: Thousand Oaks [Calif.]
Language: eng
Number of pages: 621
Subjects: Health services administration -- Encyclopedias; Public health administration -- Encyclopedias
Genres: Encyclopedias.
Description: Includes entries for Academic degrees, Academic medical center (AMC), Access, Accreditation of hospitals, Accrual-based accounting, Accumulated depreciation, Acquisitions, Activities of daily living, Activity-based accounting, Accumulated depreciation, Acquisitions, Activities of daily living, Activity-based costing, Activity ratios, Acute care, Administrative services organization (ASO) Adopter categories, Advanced health care directives, Adverse drug reaction (ADR), Adverse event (AE), Adverse selection, Advertising, Affirmative action in employment, Age discrimination in employment, Aging society, Aid to Families with dependent children (AFDC), Alliances, Allied health professional, Alternative evaluation, Alternative medicine (complementary medicine, integrative medicine, unconventional medicine), Ambulatory care, American Board of Medical Specialties (ABMS), American Board of Preventive Medicine (ABPM), American College of Healthcare Executives (ACHE), American Dental Association (ADA), American Hospital Association (AHA), American Medical Association (AMA), American Nurses Association (ANA), American Public Health Association (APHA), American Red Cross (ARC), Americans With Disabilities Act (ADA) of 1990, Annual percentage rate (APR), Assets, Asset turnover ratios, Assurance of compliance (Federal wide assurance, FWA), Atmospherics, Authority, Autonomous health care plan/structure, Autonomous work groups, Average collection period (ACP), Backward vertical integration, Bad debt loss, Balanced Budget Act (BBA) of 1997, Balanced Scorecard and health care, Balance sheet, BCG portfolio analysis, Bed occupancy, Belmont Report, Benefit and cost analysis, Benefit segmentation, Billing, Billing fraud, Biotechnology, Bioterrorism, Birthing center, Blinding.

Blue Cross and Blue Shield (BCBS), Boards of directors, Boards of health, Book value, Brand awareness, Brand equity, Breakeven analysis, Bureau of Labor Statistics (BLS), Business plan, Business valuation, Buyer behavior, Canadian health care system, Capacity and capacity utilization, Capital asset pricing model, Capital financing, Capital asset pricing model, Capital financing, Capital investment, Capitalization ratios, Capital structure, Capitation/Capitated health plans, Care management, Care maps, Carve-outs, Case management, Case mix, Case rate reimbursement, Case report form (CFR), Cash and cash equivalents, Cash basis of accounting, Cash flow, Cash management, Centers of Medicare and Medicaid services, Changing corporate culture, Charismatic leadership, Charity care, Chief medical officer/medical director, Chronic disease, Civil Rights Acts of 1964 and 1991, Claim, Claims made coverage Claims management, Clinical decision making, Clinical investigation, Clinical pathways (Care Maps or critical paths), Clinical practice guidelines/pathways, Clinical research, Clinical trails Closed systems, Coalitions (business), Code of ethics, Collaborative partnership, Collection float, Collective bargaining, Common cause variation, Common stock, Community-based hospital, community health, Community health status indicators, Community rating, Comparative advertising, Comparative statics, compensating differentials, Compensation systems, competitive advantage, Competitive bidding Competitive equlibrium, Competitive strategy and groups, Competitor analysis, Complementary medicine, Complementary product, Compliance, Component car, Compound growth rate, Compound interest method, Compressed workweeks, Concentric diversification, Conflict management.

Conglomerate diversification, Consent, Consolidation, Consumer, Consumer adoption process, Consumer choice and demand, Consumer Choice health purchasing group, Consumer perception of service, Consumer Price Index (CPI), Consumer satisfaction surveys, Contingency planning, Continuity of care, Continuous quality improvement (CQI), Contraction strategy, Contract research organization (CRO), Contractual Adjustments, contribution margin, control chart, Control group, Cooperation strategies, Co-opetition, Corporate cost of capital, Corporate culture, Corporate governing board, Cost-based reimbursement, Cost-benefit analysis (CBA) Cost effectiveness, Cost leadership strategies, Cost of capital, cost shifting, Cost-utility analysis, Credentialing, Credit rating, Critical success factors, Culture and culture change, Culture and strategy, Current assets, Current assets/liabilities, Customer perceptions, Customer relationship management (CRM), Customer satisfaction rating, customer satisfaction research, Customersʼ consequences, Customersʼ desired purpose or goals, Customer value, Database, Database marketing, Database server, Bata management, Days cash on hand, Days in accounts receivable, Debt, Debt financing, Debt Service coverage, Decentralization of decision making, Decision, Decision support systems, Declaration of Helsinki Laws, Decline stage of product life cycle, Deductibles, Default, Defender, Demand, Demographics, Demographic segmentation, Depreciation, Derived demand, Differentiation strategies, Diffusion of innovation, Direct marketing, Directorʼs and officersʼ liability, Discontinuous change, Discounted cash flows, Disease management, Disenrollment, Disproportionate share hospital (DSH), Diversification strategies, Divestiture strategies, Dividends, Divisional structure.

Division level strategies, Double blinding, Downsizing, Drug coverage, Durable powers of attorney for health care, (DPAHC), Early adopters, Earnings before interest and taxes (EBIT), Economic order quantity (EOQ), Economies of scale, Effective dose, Efficacy, E-health, Elasticity of demand Elder care, Electrocardiogram (EKG ECG), Electronic billing, Electronic claims, Electronic commerce, Electronic data interchange (EDI), Electronic medical record, Electronic patient record, Emergency room (ER), Emergent strategy Employee absenteeism, Employee assistance program (EAP), Employee benefits, Employee compensation, Employee health, Employee orientation programs, Employee recruitment, Employee retention, Employee Retirement Income Security Act (ERISA), Employee rights, Employee selection and hiring, Employee stock ownership plan (ESOP), Employee turnover, Employment discrimination, Employment interview, Employment law, Employment references, Employment testing, Empowerment (delegation of authority), Encryption, End of life care, Enrollee, Enrollment, Enterprise resource planning (ERP) in health care, Entitlement programs, Environmental analysis, Environmental health science, Epidemiology, Episodes of care, Equal Employment Opportunity Commission (EEOC), Equal Pay Act, Equity, Equity capital, Ethical code, Ethical drugs, Ethical issues faced by managers, Ethics committee, Ethics officer, Evidence based medicine (EBM), Excess capacity, Excess liability coverage, Excess of revenues over expenses, Exclusion criteria, Exclusive distribution, Exclusive provider organization (EPO), Executive compensation, Executive Order 11246 on Affirmative Action, Expansion strategies.

Expected rate of return, Expenditure on health care, Exposure, Extended product portfolio matrix, External capital, External environmental analysis, Facilities management, Factoring of accounts receivable, Fair employment and public policy, False claim, Family and Medical Leave Act (FMLA), Family oriented care, Favorable selection, Feasibility study, Federal regulating agencies, Fee for service (FFS) payment, Financial performance indicators (FPIs), Financial statements, First mover advantage (FMA), Fixed costs, Flextime, Float management, Flowchart, Focus strategies, Food and Drug Administration (FDA), Forecasting, Formulary, For profit hospital, Forward vertical integration, Franchising, Free cash flow, Full price of medical care, Full time equivalent (FTE), Functional structures, Fund balance, Fundraising, Future value, Gatekeepers, General environment, Generally accepted accounting principles (GAAPs), Generic drugs, Generic strategies, Genomics, Geographic boundaries of service area, Geographic information system (GIS), Global blood safety projects, Goal, Goal setting, Good clinical practices (GCPs), Goodwill, Governance, Governing boards, Graduate medical education (GDP), Group behavior, Group norms, Group performance, Groupthink, Growth stage of product life cycle, Hacker, Harvesting strategies, Health, Health behavior, Health care, Health care agent, Health care as luxury goods, Health care environment, Health care goods and services continuum, Healthcare Financial Management Association (HFMA), Health Care Financing Administration (HCFA), Health care in China, Health care in Eastern Europe, Health Care provider, Health care proxy, Health care reform, Health care service operations, Health care services, Health care utilization.

Health Economies, Health information systems management, Health insurance, Health Insurance Portability and Accountability Act (HIPAA), Health Insurance Purchasing Cooperative (HIPC), Health interventions, Health maintenance organizations (HMOs), Health officer and health commissioner, Health plan, Health plan employer data and information set (HEDIS), Health Policy, Health production functions, Health promotion, Health status indicators, Healthy People 2010, Hippocratic Oath, Home health care, Home health care agencies, Horizontal integration and diversification, Hospice, Hospital competition, Hospitals, Human Genome Project, Human resource management, Human resource planning, Hypercompetition, Immigration Reform and Control Act of 1986 (IRCA), Improving employee productivity, Incentive pay, Incident, Inclusion criteria, Income, Income statement (IS), Indemnification, Indemnity health care insurance, Indigent health care, Individuals with Disabilities Education Act (IDEA), Industry Analysis, Infant mortality, Information systems, Information technology, Informed consent, Initial public offering (IPO), Inpatient services, Institute of Medicine (IOM), Institutional review board (IRB), Integrated delivery system, Integrated marketing communication (IMC), Integrated service network (ISN), Integrative medicine, Intensive distribution, Intermediate care facility (ICF), Internal capital, Internal environmental analysis, Internally generated cash flow, Internal rate of return (IRR), Introductory stage of product life cycle, Investigational new drug application (IND), Investigator (principal investigator), Investment, In vitro testing, In vivo testing Irregular demand, Job analysis, Job design, Job evaluation, Job satisfaction.

Joint Commission on Accreditation of Health care Organizations (JCAHO), Judgment, Just in time and health care management, Kefauver Harris Amendments, Key performance areas, Kickbacks, Labor markets, Labor unions, Leaderless group discussion, Leadership, Learning organizations Length of stay (LOS), Letter of credit, Liabilities, Liability in medical malpractice, Licensing, Lifestyle segmentation, Lifetime value (LTV), Limited liability company (LLC), Limited liability partnership (LLP), Line of credit, Liquidation, Liquidity ratio, Living wills, Local public health agencies, Longitudinal study, Long range planning, Long term assets, Long term care, Long term debt, Long term debt to equity, Long term investments, Loyalty in health care consumers, Macroenvironmental analysis, Maintenance of scope, Malpractice, Managed care, Managed care contracting, Managed care organization, Managed care organization, Managed care plans, Managed competition, Management development, Management services/supply organization (MSO), Management versus leadership, Managing organizational change, Managing teams, Mandated coverage, March of Dimes, Margins, Market entry strategies, Marketing concept, Marketing mix, Marketing plan, Marketing research, Market opportunity analysis, Market segmentation, Market value, Mass customization, Maternal and child health (MCH), Matrix structure, Mature stage of product life cycle, Measuring training outcomes, Medicaid, Medical appropriateness of care, Medical care, Medical errors, Medical ethics, Medical genetics, Medical savings accounts (MSAs), Medical specialties, Medicare, Medicare risk contract, MedWatch program, Mentoring, Merger and acquisition, Merit pay system, Mission, Mobile health units (MHUs), Monopoly, Monopsony.

Moral hazard, Morbidity, Mortality, Most favored nation (MFN) clauses, Motivating employees, Multihospital systems, Mystery shopper, National Association of County and City Health Officials (NACCHO), National Committee on Quality Assurance (NCQA), National health expenditures (NHEs), National health service, National Institutes of Health (NIH), National Labor Relations Board (NLRB), Needs/capacity assessment, Negative demand, Negligence, Negotiations, Neonatal care, Net income, Net operating profit after taxes, Net present value (NPV), Net working capital, Network model HMO, Networks, New drug application (NDA), Niche strategies, Nominal group technique (NGT), Noncash, expense, Noncompete agreements, Nonphysician providers (NPPs), Nonprice competition in hospitals Not for profit organization, Nursing home, Objectives, Occupancy rate, Occupational Safety and Health Act (OSHA), Occurrence coverage, Office for Human Research Protections (OHRP), Off label, One to one marketing, Open ended study, Open label study, Operating cash flow, Operating income, Operations management Opinion leaders, Opportunity, Opportunity cost, Organizational behavior management (OBM), Organizational change, Organizational communication: an overview, Organizational design and discontinuous change Organizational development, Organizational mission statement, Organizational performance and work design, Organizational structure, Organizational transformation, Organizational vision Orphan drug, OSHA, Outcomes research, Out of network services, Outpatient care, Outsourcing, Over the counter (OTC), Ownersʼ equity, Pareto chart, Participative decision making, Patient centered care, Patient dumping Patient expectations.

Patient rights, Patient satisfaction, Patterns of care, Peer review organizations (PROs), Penetration strategies, Perceptual gaps in services quality, Per diem payments, Performance appraisal, Performance feedback, Performance management, Performance measurement, Performance prediction, Performance rating errors, Perishability of health care services, Per member per month (PMPM), Pharmacy benefit management, Phase 1 study (Phase 1 clinical trial), Phase 2 study, Phase 3 study, Phase 4 study, Philanthropic governing boards, Philanthropy in health care, Phillips curve, Physical therapy, Physician extenders, Physician hospital organizations, Physician patient relationship, Pivotal studies, Placebo, Plan-do-study-act cycle, Planning levels, Point of service (POS) arrangements Positioning strategies, Positron emission tomography (PET), Power, Preclinical testing, Preferred provider organization (PPO), Premedicate (Premedication), Premium, Prepaid health plan, Prescription, Press release, Preventive medicine, Price control in the Pharmaceutical industry, Price discrimination, Price sensitivity in health insurance, Price sensitivity in health care services, Primary advertising, Primary care, Privacy issues, Private network, Privatization of health care, Privilege, Privilege system, Product, Product, classes, Product concept, Product life cycle (PLC) analysis, Product line extensions, Product mix, Production possibilities curve, Productivity, Professional corporation, Professional standards review organizations, Profits, Profit sharing, Program evaluation, Program evaluation and review technique (PERT) and project management, Progressive discipline system, Prospective payment system, Protocol (involving human subjects), Provider.

Provider sponsored organization (PSO), Psychiatric centers, Psychiatry, Psychographic segmentation, Psychological contract, Public assistance and health insurance, Public goods, Public health, Public health core disciplines, Public health departments, Public health services, Public health ten essential services, Public hospital, Public relations, Public sector, Purchasing group, Quality assurance, Quality improvement cycle, Quality management, Queuing, Qui Tam actions, Randomization, Ranking of hospitals, Rate of return, Ratio analysis, Rationing, Real gross domestic product, Receivables management, Recruitment, Referral, Regulatory affairs, Rehabilitation, Rehabilitation Act of 1973, Reimbursement, Reimbursements in insurance, Related diversification, Release, Reminder advertising, Residency program, Residency review committee (RRC), Restructuring, Retrenchment strategies, Return on assets (ROA), Return on Ownerʼs equity, Revenues, Risk adjustment, Risk adjustment, Risk selection, Root cause analysis (RCA)Run chart, Safety net providers, Sales forecasting, Sales in health care, Sales promotion, Satisfaction, Scope of practice, Secondary data, Segmentation, Selection bias, Selective advertising, Selective distribution, Self care, Self insurance, Self referral, Senior care, Sentinel event, Service area competitor analysis, Service operations, Service quality, Services, Settlement, Short term debt, Short term investment, Single specialty carve out model, Single specialty group practice, Six sigma program, Skill based compensation, Skilled nursing facility (SNF), Social marketing, Solo practice, Special cause variation, Specialty, Spending on health care, Staff model health maintenance organization (HMO), Standard of care.

Standard operating procedures (SOPs), Standards, ethical issues, Standards of performance, Standard treatment, Stark law, Statement of cash flows, Statement of changes in net assets, Statement of operations, Statistical process control (SPC), Statistical thinking, Statute of limitations, Step down facility, Strategic alliances, Strategic alternatives, Strategic assumptions, Strategic business unit (SBU), Strategic change, Strategic compensation issues, Strategic control, Strategic decisions, Strategic fit, Strategic goals, Strategic groups, Strategic issue diagnosis (SID), Strategic issues, Strategic leadership, Strategic management, Strategic management process, Strategic mapping, Strategic momentum, Strategic plan, Strategic planning, Strategic service unit (SSU), Strategic thinking, Strategy, Strategy formulation, Strategy implementation, Strength, Structure, Structured settlement, Study arms, Subacute care, Subinvestigator, Subject (human research), Subsidiary corporations, Substitute product, Succession planning, Summons, Supplemental medical insurance, Supply chain management (SCM), SWOT (strength-weakness-opportunity-threat) analysis, Synergy, Tail coverage, Task forces, Tax credits for the uninsured, Team based compensation, Team based organization, Team building, Teamwork, Technology assessment, Technology change, Telecommuting, Telemedicine, Tertiary care, Theory of constraints, Third party administrator (TPA), Third party players, Threat, Threat- opportunity-weakness-strength (TOWS), Throughput accounting (TA), Time value of money, Title VII of the Civil Rights Act of 1964, Total quality management (TQM), Training, Transformational leadership, Transformation process.

Trauma, Trust fund balance, Unanticipated outcome disclosure, Uncompensated care, Underserved populations, Uniform guidelines on employee selection procedures, Uninsured patients, Union, Unrelated diversification, U.S. Agency for International Development, U.S. Department of Health and Human Services (DHHS), U.S. Department of Labor (DOL), U.S. health care system, Utilization review, Value chain for health care, Values (Guiding principles), Variability of services, Venture capital investment, Vertical integration, Vicarious liability, Virtual private network (VPN), Vision, Visiting Nurses Association, Vital signs, Vital statistics, Voluntary alliances, Voluntary hospital, Vulnerable research subject populations, Waiting time, Weakness, Wellness, Women as major health care consumers, Women, Infants and Children (WIC) Program, Work design, Workersʼ compensation insurance, Working capital, World Health Organization, Year 2010 objective, Zero defects.
Notes: "A Sage reference publication."

Includes bibliographical references and index.