The Invisible user
Subtitle: user needs assessment for library public services : the University of Illinois at Urbana-Champaign
By: Patricia McCandless ... [et al.].
Contributors: McCandless, Patricia.; Association of Research Libraries. Office of Management Studies.
Series: Public services in research libraries
Publisher: Office of Management Studies, Association of Research Libraries
Published: 1985
Place of publication: Washington, D.C
Language: eng
Number of pages: 47
Subjects: Academic libraries -- Reference services.; Academic libraries -- Use studies.; Academic libraries -- Automation.
Genres: Use studies.
Notes: "Final report from the Public Services Research Projects."--Added t.p.

Bibliography: p. 40-41.