Winning with customers
Subtitle: a playbook for B2B
By: D. Keith Pigues, Jerry Alderman
Contributors: Alderman, Jerry D.
Publisher: Wiley
Published: 2010
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 429
ISBN-13: 9780470547991
Subjects: Customer services; Management; Customer relations; Consumer satisfaction
Notes: Includes index.