The reference interview today
By: Susan Knoer
Series: The Libraries Unlimited library management collection
Publisher: Libraries Unlimited
Published: 2011
Place of publication: Santa Barbara, Calif
Language: eng
Number of pages: 138
ISBN-13: 9781598848229; 9781598848236
Subjects: Electronic reference services (Libraries); Reference services (Libraries); Reference librarians; Effect of technological innovations on
Notes: Includes bibliographical references and index.
Table of contents: title: Reference face-to-face; title: Special patrons and questions; title: Cultural differences; title: Live online: chat, push, and co-browsing; title: Short bursts: tweets, text, and the next big thing; title: Asynchronous reference; title: Your abilities with disabilities; title: Virtual reference in Second life and virtual worlds; title: From theory to practice: new librarians and paraprofessionals; title: Special libraries: law, medical, corporate, private and archives; title: I'm asking for my child, friend, parent, boss.