Do outro lado da linha
Subtitle: poder judiciário, regulação e adoecimento dos trabalhadores em call centers
By: Renata Queiroz Dutra
Publisher: LTr
Published: 2014
Place of publication: São Paulo, SP, Brasil
Language: por
Number of pages: 248
ISBN-13: 9788536130477
Subjects: Work environment; Call center agents; Law and legislation; Legal status, laws; Telephone selling
Notes: Originally presented as the author's thesis (master's)--Universidade de Brasília, 2014.

Includes bibliographical references (p. 235-248).