The management of struggle
Subtitle: elements of dispute resolution through negotiation, mediation, and arbitration
By: John W. (Sam) Keltner.
Series: The Speech Communication Association/Hampton Press applied communication program
Publisher: Hampton Press
Published: 1994
Place of publication: Cresskill, NJ
Language: eng
Number of pages: 268
Subjects: Conflict management.; Mediation.; Arbitration and award.
Notes: Includes bibliographical references (p. 253-257) and indexes.