Communication skills in pharmacy practice
Subtitle: a practical guide for students and practitioners
By: [edited by] Robert S. Beardsley, Carole Kimberlin, William N. Tindall.
Contributors: Beardsley, Robert S.; Kimberlin, Carole L.; Tindall, William N.
Edition: 5th ed.
Publisher: Lippincott Williams & Wilkins
Published: 2008
Place of publication: Baltimore, MD
Language: eng
Number of pages: 256
Subjects: Communication in pharmacy; Pharmacist and patient; Communication; Pharmacists; Professional-Patient Relations
Notes: Includes bibliographical references and index.
Table of contents: title: Patient-centered communication in pharmacy practice; title: Principles and elements of interpersonal communication; title: Nonverbal communication; title: Barriers to communication; title: Listening and empathic responding; title: Assertiveness; title: Interviewing and assessment; title: Helping patients manage therapeutic regimens; title: Medication safety and communication skills; title: Strategies to meet specific needs; title: Communicating with children about medicines; title: Communication skills and interprofessional collaboration; title: Electronic communication in healthcare; title: Ethical behavior when communicating with patients.