Close to the customer
Subtitle: an American Management Association research report on consumer affairs
By: foreword by John Guaspari.
Contributors: American Management Association.
Series: AMA briefings & surveys
Publisher: AMA Membership Publications Division, American Management Association
Published: 1987
Place of publication: New York, N.Y
Language: eng
Number of pages: 96
Subjects: Customer relations.
Notes: Bibliography: p. 94-96.