ITIL pour un service informatique optimal
By: Christian Dumont ; préface de Patrick Abad
Edition: 2e ed.
Publisher: Eyrolles
Published: 2007
Place of publication: Paris
Language: fre
Format: [electronic resource] /
Number of pages: 377
ISBN-13: 9782212851274
Subjects: Management; ITIL; Information Management; Technologie de l'information; Systèmes d'information de gestion; BUSINESS & ECONOMICS; Management information systems; Knowledge Capital; Information technology
Notes: "Mis à jour avec ITIL v3 et la norme 20000"--Cover.

Includes index.

Description based on print version record.