How to be assertive
By: Sue Hadfield and Gill Hasson
Contributors: Hasson, Gill
Publisher: Pearson Prentice Hall
Published: 2010
Place of publication: New York
Language: eng
ISBN-13: 9780273738497
Notes: Includes index.
Table of contents: title: What does it mean to be assertive?; title: Feel good about yourself and make others feel good too; title: Say what you want and what you don't want; title: How to deal with other people's expectations and demands; title: How to be assertive with your family; title: How to be assertive with your friends; title: How to be assertive at work; title: How to get good service; title: How to be assertive at interviews; title: How to make assertive decisions.