Moving from criticism to feedback
By: HRD, Human Resource Development Press in association with International Training Consultants
Contributors: International Training Consultants, Inc; Human Resource Development Press
Series: Empowerment, the employee development series -- module 2; Employee development series -- module 2.
Publisher: HRD, Human Resource Development Press
Published: 2005
Place of publication: Amherst, MA
Language: eng
Format: [videorecording] /
Number of pages: 15
Subjects: Personal Criticism; Communication; Psychological aspects; Employees; Training of
Description: Looks at both giving and receiving criticism. Focuses on turning criticism into constructive feedback by using six steps: listen intently, paraphrase, ask information questions, ask action questions, commit to do something, and ensure change is permanent.
Notes: CD-ROM consists of the  participant workbook, leader's guide, and self-study instruction

Videodisc release of a program originally broadcast in 1991.

[Presenter, Richard W. Leatherman].

DVD.

System requirements for CD-ROM: Adobe Acrobat Reader.