Service industry idea book
Subtitle: employee involvement in retail and office improvement
By: edited by Japan Human Relations Association ; foreword by William Golden ; preface by Kenjiro Yamada ; [translated by Fredrich Czupryna].
Contributors: Nihon HR Kyōkai.
Publisher: Productivity Press
Published: 1990
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 273
Subjects: Suggestion systems -- Japan; Industrial efficiency -- Japan; Creative ability in business -- Japan; Industrial management -- Employee participation -- Japan
Other titles: Idea book.
Notes: Translation of: Jim sābisu kaizen teian handobukku.
Includes index.