Business Email Etiquette
Publisher: Bookboon
Published: 2013
ISBN-13: 9788740307344
Table of contents: title: Sisältö; title: General Information; title: A Brief History of Email; title: Email Today; title: How Email Works; title: Why Email is Popular; title: Defining Etiquette; title: Understanding Email Etiquette; title: Email Form; title: Email Address Local Parts; title: Subject; title: Salutations and Closings; title: Font; title: Paragraph Spacing; title: Signature; title: Email Content; title: Writing Style; title: Tone and Punctuation; title: Enumerations; title: Emoticons; title: Attachments; title: Replying to Emails; title: Reply, Reply All and Forward; title: Response Time; title: Auto-Replies; title: Sent From Mobile; title: Specific Situations; title: Emailing Customers; title: Emailing colleagues; title: Emailing suppliers; title: Examples of Common Mistakes; title: Too Personal in Content; title: Too Cordial; title: Too Emotional; title: Too Crowded; title: Too Informal; title: Too Many Mistakes; title: Final Steps