Conflict resolution
Subtitle: an introductory text
By: Desmond Ellis, Dawn Anderson
Contributors: Anderson, Dawn
Publisher: Emond Montgomery Publications
Published: 2005
Place of publication: Toronto
Language: eng
Number of pages: 273
ISBN-13: 9781552391563
Subjects: Conflict management; Textbooks; Case studies; Gestion des conflits; Manuels; Études de cas
Notes: Includes bibliographical references and index.
Table of contents: title: Chapter 1: Conflict: Definitions; title: Chapter 2: Resolving Conflict: Struggle and Negotiation; title: Chapter 3: Resolving Conflict: Mediation, Arbitration, Adjudication; title: Chapter 4: Power; title: Chapter 5: Culture; title: Chapter 6: Gender; title: Chapter 7: Personality.