Breakthrough process redesign
Subtitle: new pathways to customer value
By: Charlene B. Adair, Bruce A. Murray.
Contributors: Murray, Bruce A.
Publisher: AMACOM, American Management Association
Published: 1994
Place of publication: New York
Language: eng
Number of pages: 268
Subjects: Total quality management.; Benchmarking (Management)
Notes: Includes bibliographical references and index.