Every manager's guide to business processes
Subtitle: a glossary of key terms & concepts for today's business leader
By: Peter G. W. Keen, Ellen M. Knapp.
Contributors: Knapp, Ellen M.
Publisher: Harvard Business School Press
Published: 1996
Place of publication: Boston
Number of pages: 219
Subjects: Business -- Terminology.; Industrial management -- Terminology.
Notes: Includes bibliographical reference and index.

6