A Guide to Customer Service Skills for the Help Desk Professional
Edition: 1 edition
Publisher: Course Technology
Published: November 16, 1999
Language: eng
Format: Paperback
Number of pages: 304
ISBN-13: 9780760072622
Subjects: Computer Communications & Networking; Customer services; Information technology industries; Computer Systems; Management Information Systems; Computers; Business / Economics / Finance; Computer Books: General; Customer Service
First sentence: Technology pervades our lives.