Once a customer, always a customer
Subtitle: how to deliver customer service that creates customers for life
By: Chris Daffy.
Edition: New, expanded ed.
Publisher: Oak Tree
Published: 1999
Place of publication: Dublin
Language: eng
Number of pages: 309
Subjects: Customer relations -- Handbooks, manuals, etc.; Customer services -- Handbooks, manuals, etc.
Genres: Handbooks, manuals, etc.
Notes: Previous ed.: 1996.

Includes index.