Operations strategy for service firms
By: by Richard B. Chase and Robert H. Hayes
Series: Working paper / Division of Research, Harvard Business School -- 90-045; Working paper (Harvard University. Graduate School of Business Administration. Division of Research) -- HBS 90-045
Publisher: Division of Research, Harvard Business School
Published: 1990
Place of publication: [Boston, MA] (Soldiers Field, Boston MA 02163)
Language: eng
Number of pages: 30
Subjects: Service industries
Notes: "January 1990."

Bibliography: p. 30.