The impact of Web technology on customer information flow
By: Warren Yu..
Publisher: Naval Postgraduate School; Available from National Technical Information Service
Published: 1998
Place of publication: Monterey, Calif; Springfield, Va
Language: eng
Number of pages: 67
Subjects: Customer service
Notes: Thesis advisor(s): William J. Haga, Susan P. Hocevar.

"March 1998."

Thesis (M.S. in Management) Naval Postgraduate School, March 1998.

Includes bibliographical references (p. 65).

Approved for public release; distribution unlimited.

US Navy (USN) author.

dk/dk cc:9116 9/1/98.