The New Handshake
Subtitle: Online Dispute Resolution and the Future of Consumer Protection
Publisher: American Bar Association
Published: Mar 07, 2018
Language: eng
Format: paperback
Number of pages: 149
ISBN-13: 9781634257671
Description: “The New Handshake: Online Dispute Resolution and the Future of Consumer Protection focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns. Furthermore, it can be integrated directly into the websites where transactions take place. It provides consumers with free access to remedies, while saving businesses from costs and complexities of court. The New Handshake aims to rebuild trust in the B2C marketplace, and to provide a blueprint for the future of online consumer protection.” -- Publisher's website.
Notes: Source title: The New Handshake: Online Dispute Resolution and the Future of Consumer Protection