Pemasaran jasa antara ekspektasi dan kenyataan
Subtitle: kumpulan hasil penelitian mengenai industri jasa di Indonesia
By: Farida Jasfar
Edition: Cetakan pertama.
Publisher: Penerbit Universitas Trisakti
Published: 2011
Place of publication: Jakarta
Language: ind
Number of pages: 332
ISBN-13: 9789792689969
Description: Marketing strategy on service industry in Indonesia.
Notes: Includes bibliographical references (pages 315-324).

In Indonesian.