Customer care in information services
Subtitle: proceedings of a seminar held on Wednesday 6 November 1991 at BT Laboratories, Ipswich
By: organised by La Information Services Group, East Anglian Section ; edited by Fiona Trott.
Contributors: Trott, Fiona.; Library Association. Information Services Group. East Anglian Section.
Publisher: Library Association, Information Services Group
Published: 1992
Place of publication: [London]
Language: eng
Number of pages: 50
Subjects: Information services -- Great Britain.; Reference services (Libraries) -- Great Britain.; Customer services -- Great Britain.
Notes: Includes bibliographical references.