The Loyalty paradox
Subtitle: a report for Brann by the Henley Centre.
Contributors: Brann Limited.; Henley Centre for Forecasting.
Publisher: Brann
Published: 1995
Place of publication: (Cirencester)
Language: eng
Number of pages: 44
Subjects: Direct marketing -- Great Britain.; Advertising, Direct-mail -- Great Britain.; Consumer satisfaction -- Great Britain.; Customer relations -- Great Britain.; Market surveys -- Great Britain.
Notes: Cover title.