Please Don't Shoot the Messenger!
Subtitle: How to Talk to Demanding Bosses, Cluesless Colleagues, Tough Customers     Without Losing Your Cool (Or Your Job!)
Publisher: Contemporary Books
Published: April 1, 2000
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780809225200
Subjects: Business communication & presentation; Customer services; Personnel & human resources management; Self-Help; Leadership; Business / Economics / Finance; Business/Economics; Business Communication - General; Personal Growth - Success; Negotiation in business
Description: In PLEASE DON'T SHOOT THE MESSENGER! Dr. Gary Goodman arms you with the helpful and practical communications skills you need in order to sail through sensitive business communication situations with customers and colleagues alike. In or out of the office, PLEASE DON'T SHOOT THE MESSENGER! shows you how to improve your communciation skills in practically every possible challenging business situation. Highspirited yet helpful, this book is a must-have for business communication success.