Choices in approaching conflict
Subtitle: principles and practice of dispute resolution
By: Charles Ewert, Gordon Barnard, Jennifer Laffier, Michael L. Maynard
Contributors: Barnard, Gordon, 1951- author; Laffier, Jennifer, 1973- author; Maynard, Michael L., 1981- author
Edition: Second edition.
Publisher: Emond
Published: 2019
Place of publication: Toronto
Language: eng
Number of pages: 211
ISBN-13: 9781772554953
Copyright date: 2019
Subjects: Conflict management; Textbooks; Mediation; Dispute resolution (Law)
Notes: Includes bibliographical references and index.
Table of contents: title: What is conflict?; title: Choices in responding to conflict; title: Conflict analysis : types and sources of conflict and the potentials for escalation and intervention; title: What is negotiation?; title: Mediation : definition, philosophy, and boundaries; title: Arbitration; title: Microskills, storytelling, and creativity in conflict resolution; title: Frame of reference and self-image : the origins of cultural and self-awareness; title: Culture, gender, and power as factors in mediation; title: Community mediation; title: Workplace mediation; title: Restorative justice; title: Mediation across disciplines; title: Professional practice and ethical considerations.