Education and research for marketing and quality management in libraries =
Subtitle: La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque : satellite meeting/colloque satellite : Québec, August 14-16 Août 2001
By: edité par/edited by Réjean Savard.
Contributors: Savard, Réjean.; International Federation of Library Associations and Institutions.
Series: IFLA publications -- 99
Publisher: K.G. Saur
Published: 2002
Place of publication: München
Language: eng; fre
Number of pages: 326
Subjects: Libraries -- Marketing -- Congresses.; Libraries -- Standards -- Congresses.; Libraries -- Quality control -- Congresses.; Marketing -- Congresses.
Genres: Congresses.
Other titles: Formation et a recherche sur le marketing et la gestion de la qualité en bibliothèque
Notes: Includes bibliographical references.

Articles in English and French.