Qualitative assessment of public reference services
By: Capital Planning Information.
Contributors: Capital Planning Information Ltd.; British Library. Research and Development Dept.
Series: British Library research paper -- 21
Publisher: British Library Research & Development Dept.
Published: 1987
Place of publication: [London]
Language: eng
Number of pages: 46
Subjects: Business information services -- England.; Public libraries -- England -- Services to business and industry.; Reference services (Libraries) -- England -- Evaluation.
Notes: Bibliography: p. 41-42.