Making TQM Work
Subtitle: Quality Tools for Human Service Organizations (Springer Series on Social Work)
Publisher: Springer Publishing Company
Published: April 1999
Language: eng
Format: Hardcover
Number of pages: 129
ISBN-13: 9780826111876
Subjects: Quality Assurance (QA) & Total Quality Management (TQM); Social welfare & social services; Human Services Evaluation; Quality (Management); Social Science; Politics / Current Events; Sociology; Administration; Public Policy - Social Services & Welfare; Human Services; Total quality management in hu; Total quality management in human services