The Ultimate Customer Support Executive
Subtitle: Unleash The Power Of Your Customer
Publisher: Silicon Press
Published: August 3, 2005
Language: eng
Format: Hardcover
Number of pages: 191
ISBN-13: 9780929306346
Subjects: Handbooks, manuals, etc; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Management; Customer services; Executives
First sentence: While there are a number of excellent books that talk about leadership, I'd like to concentrate on leadership from the context of a support executive.