Customer Centered Growth
Publisher: Addison Wesley Publishing Company
Published: April 1997
Language: eng
Format: Hardcover
ISBN-13: 9780614957204
Subjects: Corporate & Business History - Strategies; Business / Economics / Finance
First sentence: ON A WEDNESDAY MORNING in the winter of 1991, readers of the Boston Herald were treated to a picture of Steve DiFillippo, normally an agreeable fellow, carving up his American Express card with a butcher knife.