Service patrol handbook
By: Nancy Houston ... [et al.].
Contributors: Booz Allen Hamilton; HNTB Corporation; United States. Federal Highway Administration. Office of Operations
Publisher: U.S. Dept. of Transportation, Federal Highway Administration, Office of Operations
Published: 2008
Place of publication: Washington, DC
Language: eng
Format: [electronic resource] /
Number of pages: 120
Subjects: Emergency road service; Management; Disabled vehicles on express highways; Traffic flow
Description: This Handbook provides an overview of the Full-Function Service Patrol (FFSP) and describes desired program characteristics from the viewpoint of an agency that is responsible for funding, managing, and operating the services. Presented guidelines and rules of thumb illustrate operational characteristics, sponsorship, level of service, number of vehicles needed, vehicle types and equipment, patrol frequency, operator and manager training, and services provided. The primary audience for the Handbook comprises State department of transportation (DOT) decision-makers, managers, operators, and practitioners who are responsible for, or are considering, implementing an FFSP program as part of a strategy to reduce congestion.
Notes: Title from title screen (viewed May 16, 2011).

"November 2008."

Performed by Booz Allen Hamilton and HNTB Corporation.

"FHWA-HOP-08-031"--Tech. rept. doc. p.

Includes bibliographical references (p. 118-120).

Final Report.

Also available online.

System requirements: Adobe Acrobat Reader.