Delivering Excellent Service Quality in Aviation
Subtitle: A Practical Guide for Internal And External Service Providers
Publisher: Ashgate Publishing
Published: October 30, 2006
Language: eng
Format: Hardcover
Number of pages: 192
ISBN-13: 9780754647256
Subjects: Aerospace & air transport industries; Design and construction; Airplanes; Transportation; Technology & Industrial Arts; Customer services; Quality control; Aeronautics & Astronautics; Airlines; Aviation - General; Aircraft industry