The ISO 9000 Workbook
Subtitle: A Comprehensive Guide to Developing Quality Manuals and Precedures, with Disk
Publisher: John Wiley & Sons
Published: April 1995
Language: eng
Format: Paperback
ISBN-13: 9780939246731
Subjects: Total Quality Management; Business / Economics / Finance
First sentence: According to ISO 8402, Quality Management and Quality Assurance Vocabulary, a quality manual is a document that defines generic company policies and describes its quality systems.