From Tellers to Sellers
Subtitle: Changing Employment Relations in Banks
Contributors: Marino Regini (Editor); Jim Kitay (Editor); Martin Baethge (Editor)
Publisher: The MIT Press
Published: December 3, 1999
Language: eng
Format: Hardcover
Number of pages: 356
ISBN-13: 9780262181938
Subjects: Banking; Industrial relations; Business & Economics; Business / Economics / Finance; Business/Economics; Banks & Banking; Human Resources & Personnel Management; Management - General; Business & Economics / Management; Labor; Bank employees; Bank management; Banks And Banking; Labor Productivity; Personnel management
First sentence: It is evident from the national reports in this book that banks throughout the OECD are experiencing a profound transformation unleashed by deregulation, privatization, and technological change, that affects not only the way bank business is conducted but also traditional employment practices and systems of industrial relations.