Sābisu no hyōjunka ni kansuru chōsa kenkyū seika hōkokusho
Subtitle: Heisei 12-nendo Keizai Sangyōshō Sangyō Gijutsu Kankyōkyoku
Contributors: Nihon Kikaku Kyōkai
Publisher: Nihon Kikaku Kyōkai
Published: 2001
Place of publication: Tōkyō
Language: jpn
Number of pages: 245
Subjects: Service industries; Standards
Notes: Cover title.