Quality customer service
Subtitle: the art of treating customers as guests
By: William B. Martin.
Series: The Fifty-Minute series
Publisher: Crisp Publications
Published: 1987
Place of publication: Los Altos, Calif
Language: eng
Number of pages: 73
Subjects: Customer services -- Programmed instruction.; Customer relations -- Programmed instruction.
Notes: Series statement from publisher's listing on p. 73.