Real Time
Subtitle: Preparing for the Age of the Never Satisfied Customer
Edition: New Ed edition
Publisher: Harvard Business School Press
Published: March 1999
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780875849348
Subjects: Business strategy; Sales & marketing; Reference - General; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Sociological aspects; Real-time data processing; Technology
First sentence: TECHNOLOGY AND SOCIETY shape and reshape each other ceaselessly, like tireless meshing gears in a perpetual motion machine.