The knowledge-based organization
Subtitle: four steps to increasing sales, profits, and market share
By: James A. Alexander, Michael C. Lyons.
Contributors: Lyons, Michael C.
Publisher: Irwin Professional Pub.
Published: 1995
Place of publication: Chicago
Language: eng
Number of pages: 139
Subjects: Selling.; Customer relations.; Customer services -- Management.; Sales management.
Notes: Includes bibliographical references and index.