Service Management
Subtitle: Operations, Strategy, Information Technology w/Student CD
Edition: 6 edition
Publisher: McGraw-Hill/Irwin
Published: October 5, 2007
Language: eng
Format: Hardcover
Number of pages: 537
ISBN-13: 9780077228491
Subjects: Management & management techniques; Service industries; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Operations Research; Business & Economics / Operations Research; Human Resources & Personnel Management; Sociology - General