Zapp!
Subtitle: the lightning of empowerment : how to improve productivity, quality, and employee satisfaction
By: William C. Byham with Jeff Cox
Contributors: Cox, Jeff, 1951-
Edition: 1st Harmony Books ed
Publisher: Harmony Books
Published: 1988
Place of publication: New York
Language: eng
Number of pages: 200
Subjects: Communication in management; Interpersonal relations