Administration and management in criminal justice
Subtitle: a service quality approach
By: Jennifer M. Allen, Rajeev Sawhney
Contributors: Sawhney, Rajeev
Publisher: Sage
Published: 2010
Place of publication: Los Angeles
Language: eng
Number of pages: 529
ISBN-13: 9781412950817
Notes: Includes bibliographical references and index.
Table of contents: title: Defining management and organization; title: Open versus closed systems; title: Service quality approach; title: Environmental influences; title: Conflict, power, and ethical issues; title: Motivation; title: Leadership; title: Communication; title: Police administration; title: Courts; title: Probation and parole; title: Prisons, jails, and detention centers; title: Security management; title: Measuring organizational effectiveness and service quality.