Quality dynamics in professional services
By: Jukka Ojasalo
Contributors: Svenska handelshögskolan (Helsinki, Finland)
Series: Ekonomi och samhälle -- nr 76
Publisher: Svenska handelshögskolan
Published: 1999
Place of publication: Helsingfors
Language: eng
Number of pages: 275
ISBN-13: 9789515555854
Notes: Thesis (doctoral)--Swedish School of Economics and Business Administration (Helsinki, Finland), 1999.