Evaluation of customer service in the academic library
Subtitle: libraries of Kymenlaakso Polytechnic, Helsinki School of Economics and Business Administration, and Leeds Metropolitan University
By: Iiris Kuusinen & Maria Nurminen.
Contributors: Nurminen, Maria.; Higher Education Evaluation Council.
Series: Publications of Higher Education Evaluation Council ;; 14:1999
Publisher: Edita
Published: 1999
Place of publication: Helsinki
Language: eng
Number of pages: 97
Subjects: Kymenlaakso Polytechnic.; Helsingin Kauppakorkeakoulu.; Leeds Metropolitan University.; Academic libraries -- Finland -- Case studies.; Public services (Libraries) -- Finland -- Case studies.; Academic libraries -- England -- Case studies.; Public services (Libraries) -- England -- Case studies.
Genres: Case studies.