Call Center Savvy
Subtitle: How to Position Your Call Center for the Business Challenges of the 21st Century
Publisher: CMP Books
Published: April 1999
Language: eng
Format: Paperback
Number of pages: 210
ISBN-13: 9781578200504
Subjects: Business strategy; Customer services; Media, information & communication industries; Computers; Hardware - Personal Computers - General; Computer Network Management; Microcomputer Workstations; Business & Economics; Business / Economics / Finance; Business/Economics; Telecommunications; Management - General; Customer Service; Entrepreneurship; Computers & Internet; Business & Economics / Business Communication; Business & Economics / Customer Service; Business & Economics : Entrepreneurship; Business & Economics : Management - General; Call centers; Computers / Interactive Media
First sentence: The past few years have been incredibly interesting ones for the call center industry.