IRS telephone assistance
Subtitle: limited progress and missed opportunities to analyze performance in the 2001 filing season : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives
By: United States General Accounting Office.
Contributors: United States. Congress. House. Committee on Ways and Means. Subcommittee on Oversight.
Publisher: The Office
Published: 2001
Place of publication: Washington, D.C
Language: eng
Number of pages: 22
Subjects: United States. Internal Revenue Service -- Customer services.; Income tax -- United States.; Telephone -- United States.
Other titles: IRS' 2001 filing season telephone assistance
Notes: Includes bibliographical references.
Cover title.
"December 2001."
"GAO-02-212."
Mode of access: Internet from the GAO web site. Address as of 4/29/02: http://www.gao.gov/new.items/d02212.pdf