Service operations management in the North East of England
Subtitle: are we adopting best practice & achieving world-class performance? : findings from 450 organisations
By: Vas Prabhu ... [et al.].
Contributors: Prabhu, Vas.; University of Northumbria at Newcastle. Centre for Business Excellence.
Publisher: Centre for Business Excellence
Published: 2000
Place of publication: Longhirst [Northumberland]
Language: eng
Number of pages: 106