The service catalog
Subtitle: a practitioner guide
By: [author Mark O'Loughlin ; eds.: Jan van Bon ... et al.].
Contributors: Bon, Jan van
Edition: 1st ed.
Series: Best practice; Best practice
Publisher: Van Haren Publishing
Published: 2010
Place of publication: Zaltbommel
Language: eng
Number of pages: 162
ISBN-13: 9789087535711
Subjects: Diensten; Management; Informatiemanagement; Information technology; Support services
Notes: Met index, lit. opg.