Killer Customer Care (Entrepreneur Mentor Series)
Edition: 1 edition
Publisher: Entrepreneur Press
Published: October 2003
Language: eng
Format: Paperback
Number of pages: 288
ISBN-13: 9781891984860
Subjects: Customer services; Strategic Planning; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Sales & Selling - General; Business & Economics / Entrepreneurship
First sentence: What you're about to learn goes far beyond teaching your employees to smile and say, "Have a nice day."