Teleworking and development in Malaysia
By: Cecilia Ng, editor.
Contributors: Ng, Cecilia, 1950-
Publisher: Southbound
Published: 2001
Place of publication: Penang, Malaysia
Language: eng
Number of pages: 156
Subjects: Telecommuting -- Malaysia.
Notes: Includes bibliographical references (p. [148]-154).
Table of contents: title: Machine generated contents note: Foreword; title: Joyce Yu xi; title: Preface; title: Swasti Mitter xii; title: Acknowledgements viii; title: Chapter I; title: Introduction and overview: Teleworking in; title: the national and global context; title: Cecilia Ng and Swasti Mitter 1; title: What is teleworking? 1; title: The significance of teleworking 2; title: The national context 3; title: The National Information Infrastructure 4; title: Telecommunications 5; title: The global context 8; title: Patterns of teleworking in Malaysia 9; title: Potential sectors for teleworking? 16; title: Chapter 2; title: Telecommunications; title: Khoo KhayJin and Cheah Siew Hoon 19; title: Introduction 19; title: The Malaysian telecommunications industry 20; title: Changing work organisation and management practices 22; title: Trends in teleworking 23; title: Credit collection 27; title: The attitude of stakeholders 28; title: Factors facilitating and inhibiting teleworking 29; title: Changing skills in relation to teleworking 30; title: Career path of teleworkers 30; title: Promoting teleworking - challenges and opportunities: Legal,; title: social, cultural and technological 32; title: Conclusion 33; title: Policy recommendations and action plan 34; title: Chapter 3; title: Software; title: Cecilia Ng 36; title: Introduction 36; title: The Malaysian software industry 37; title: Trends in teleworking 39; title: Changing skill requirements 40; title: Trends in teletrade: Malaysia in the global software industry 43; title: Legal and regulatory framework for teletrade in software 50; title: Conclusion 52; title: Recommendations for policy and practice 54; title: Chapter 4; title: Printing and publishing; title: Diana Wong and Maria Chin Abdullah 56; title: Introduction 56; title: The Malaysian printing and publishing industry 57; title: Adoption of information technology 59; title: Labour requirements and availability 60; title: Trends in teleworking 62; title: Attitude of stakeholders 64; title: Factors facilitating and inhibiting teleworking 65; title: Changing skills requirement and career paths 66; title: Promoting teleworking: The challenges and opportunities 67; title: Trends in teletrade 67; title: Conclusion 71; title: Policy recommendations 72; title: Chapter 5; title: Banking and finance; title: Rajah Rasiah and Colin Chang 73; title: Introduction 73; title: Adoption of information technology and application 73; title: Technological potential for telework and teletrade 74; title: Trends in teleworking 75; title: Different forms of teleworking 78; title: Attitude of stakeholders 81; title: Factors facilitating teleworking 83; title: Factors inhibiting teleworking 84; title: Trends in teletrade 84; title: Legal and regulatory framework for teletrade 87; title: Conclusion 88; title: Recommendations 89; title: Chapter 6; title: Airlines; title: Jamilah Othman and Azizan Asmuni 93; title: Introduction 93; title: The airlines industry in Malaysia 94; title: Adoption of information technology 96; title: Technological potential for teleworking 98; title: Labour requirements and availability 99; title: Changing work organisation and management practice 100; title: Factors facilitating and inhibiting teleworking 103; title: Changing skills requirement in relation to teleworking 105; title: Challenges and opportunities in teleworking 106; title: Policy recommendations 107; title: Chapter 7; title: Teleworking: Blessing for Malaysian women in the; title: information age?; title: Cecilia Ng 111; title: Introduction 111; title: Teleworking: Biessing or burden for women? 112; title: Information technology and the software industry 113; title: Teleworking trends in the software industry 114; title: What opportunities for women? 117; title: Conclusion 122; title: Chapter 8; title: Towards an enabling environment:; title: Recommendations 126; title: Khoo KhayJin and Cecilia Ng 126; title: Introductory remarks 126; title: Recommendation 1: Promote new perspectives on telework 129; title: Recommendation 2: Promote a paradigm shift in management; title: and work culture 130; title: Recommendation 3: Review legislative framework 132; title: Recommendation 4: Promote ICT knowledge and skills to; title: target groups 134; title: Infrastructure 136; title: Recommendation 5: Speed up the timetable for universal access 137; title: Recommendation 6: Review telecommunications pricing; title: structure/regulations 138; title: Recommendation 7: Review price differentials in hardware; title: and software 139; title: Needs of special interest groups 139; title: Recommendation 8: Establish a call centre to serve SMIs 140; title: Recommendation 9: Establish an independent agency; title: for the disabled 140; title: Recommendation 10: Study reasons for women's exit from; title: the labour force 141; title: Conclusion 141; title: Appendices 143; title: Bibliography 148; title: Notes on the contributors 155.