Implementing quality in the public sector
By: Tony Bendell, Louise Boulter & John Kelly
Contributors: Boulter, Louise; Kelly, John
Publisher: FT/Pitman
Published: 1994
Place of publication: London
Language: eng
Number of pages: 255
Subjects: Public administration; Total quality management in government; Public administration -- Great Britain; Total quality management in government -- Great Britain; Quality control; Quality assurance
Notes: Includes index