Fu wu li run lian
By: He si ke te, sa sai, shi ke lai si ge, wang zhao gang, xia yan qing
Contributors: Sa sai; Shi ke lai si ge; Wang zhao gang
Publisher: Ji xie gong ye chu ban she
Published: 2005
Place of publication: Bei jing
Language: chi
ISBN-13: 9787111164395
Other titles: Service Profit Chain