Operations management
Subtitle: meeting customer's demands
By: Edward M. Knod, Richard J. Schonberger.
Contributors: Schonberger, Richard J.
Edition: 7th ed.
Series: Operations and decision sciences
Publisher: McGraw-Hill
Published: 2001
Place of publication: New York
Language: eng
Number of pages: 714
Notes: Previous ed.; 1997.

CD ROM included.