Creating Consumer Loyalty in Healthcare (Management Series) (Management Series (Ann Arbor, Mich.).)
Edition: 1 edition
Publisher: Health Administration Press/Ache
Published: November 1999
Language: eng
Format: Paperback
Number of pages: 203
ISBN-13: 9781567931082
Subjects: Consumer Behavior; Management Problems In Health Care; Business & Economics; Medical / Nursing; Business/Economics; Administration; Health Care Delivery; Consumer Behavior - General; Health Care Issues; Customer loyalty; Patient satisfaction