Keeping the customer satisfied
Subtitle: a guide to field service
By: Eastman Kodak Company ; [contributing authors, William J. Trimble and Robert W. Duncan].
Contributors: Duncan, Robert W.; Eastman Kodak Company.
Publisher: ASQC Quality Press
Published: 1989
Place of publication: Milwaukee, Wis
Language: eng
Number of pages: 120
Subjects: Customer services.; Consumer satisfaction.