Understanding the patient's perspective
Subtitle: a tool for improving performance.
Contributors: Joint Commission on Accreditation of Healthcare Organizations.
Publisher: Joint Commission on Accreditation of Heathcare Organizations
Published: 1995
Place of publication: Oakbrook Terrace, IL
Language: eng
Number of pages: 168
Subjects: Hospital care -- Quality control.; Medical personnel and patient.
Notes: Includes bibliographical references and index.