A framework for analyzing service operations
By: by Gabriel R. Bitran, Maureen P. Lojo.
Contributors: Lojo, Maureen P.
Series: Working paper / Alfred P. Sloan School of Management -- WP #3566-93; Working paper (Sloan School of Management) -- 3566.
Publisher: Alfred P. Sloan School of Management, Massachusetts Institute of Technology
Published: 1993
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 73