Successful Service Operations Management with CD-ROM
Edition: 1 edition
Publisher: South-Western College Pub
Published: August 20, 2002
Language: eng
Format: Hardcover
Number of pages: 400
ISBN-13: 9780324135565
Subjects: Operational research; Production & quality control management; Business & Economics; Business / Economics / Finance; Business/Economics; Customer Service; Business & Economics / Production & Operations Management; General; Case studies; Customer services; Management