All for one
Subtitle: 10 strategies for building trusted client partnerships
By: Andrew Sobel.
Publisher: Wiley
Published: 2009
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 320
ISBN-13: 9780470380284
Subjects: Customer relations; Patron and client; Consumers -- Professional relationships
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction: Transforming your client relationships; title: Reaching level 6 : trusted client partner; title: Employing ten integrated strategies; title: Strategy one : becoming an agenda setter; title: Strategy two : developing relationship capital; title: Strategy three : engaging new clients; title: Strategy four : institutionalizing client relationships; title: Strategy five : adding multiple layers of value; title: Strategy six : targeting the right clients; title: Strategy seven : building a client leadership pipeline; title: Strategy eight : promoting collaboration; title: Strategy nine : listening to clients; title: Strategy ten : creating a unique client experience; title: Answers to the most commonly asked questions about client relationships; title: Conclusion: Implementing the ten strategies.