Ongoing crisis communication
Subtitle: planning, managing, and responding
By: W. Timothy Coombs
Edition: 3rd ed.
Publisher: SAGE
Published: 2012
Place of publication: Thousand Oaks, Calif
Language: eng
Number of pages: 231
ISBN-13: 9781412983105
Subjects: Crisis management; Communication in management
Notes: Includes bibliographical references (p. 199-218) and index.
Table of contents: title: A need for more crisis management knowledge; title: Effects of the online world on crisis communication and crisis management; title: Proactive management functions and crisis management; title: The crisis prevention process; title: Crisis preparation: part I; title: Crisis preparation: part II; title: Crisis recognition; title: Crisis response; title: Postcrisis concerns; title: Epilogue: lessons and challenges for crisis communication.