Measuring leadership development
Subtitle: quantify your program's impact and ROI on organizational performance
By: by Jack Phillips, Patti Phillips, Rebecca Ray
Contributors: Phillips, Patti; Ray, Rebecca
Publisher: McGraw-Hill
Published: 2012
Place of publication: New York
Language: eng
ISBN-13: 9780071781206
Subjects: Leadership; Rate of return; Organizational effectiveness; Case studies
Table of contents: title: Leadership development has never been more critical; title: Failure and success of leadership development; title: Leadership development and the ROI methodology; title: Business alignment and preparation for ROI; title: Data collection issues; title: Isolating the effects of the program : tackling the attribution issue; title: Converting data to money; title: Leadership development costs and ROI; title: Measuring intangibles; title: Communicating and using evaluation data; title: Taking a sensible approach to ROI; title: Case study : ROI in business coaching (Nations Hotel Corporation); title: Case study : measuring ROI in leadership development (Global Car Rental); title: Case study : measuring ROI in leadership development (Linear Network Systems).