Handbook for the new health care manager
Subtitle: practical strategies for the real world
By: Donald N. Lombardi.
Edition: 2nd ed.
Series: The Jossey-Bass/AHA press series
Publisher: Jossey-Bass
Published: 2001
Place of publication: San Francisco
Language: eng
Number of pages: 497
Subjects: Health facilities -- Personnel management -- Handbooks, manuals, etc.; Health services administration -- Handbooks, manuals, etc.; Health Facilities -- organization & administration -- United States.; Delivery of Health Care -- organization & administration -- United States.; Health Facility Administrators -- United States.; Organizational Case Studies -- United States.; Personnel Management -- methods -- United States.
Genres: Handbooks, manuals, etc.
Notes: Includes index.
Table of contents: title: Part one. Health care leadership imperatives; title: 1. Understanding and undertaking the role of health care manager; title: 2. Making the transition; title: 3. Eestablishing a progressive work environment; title: 4. Managing the nonplayers; title: 5. Leading through conflict, change, and crisis; title: 6. Orchestrating progressive team action and individual performance; title: 7. Strategic analysis and decision making; title: 8. Exemplifying leadership presence and guidance; title: 9. Case study: Carolina hospital student health center; title: Part two: Management strategies; title: 10. Encouraging creativity; title: 11. Selecting and hiring top performers; title: 12. Performance evaluation; title: 13. Negotiation strategies; title: 14. Balancing "administrivia" and progressive action; title: 15. Education and development; title: 16. Communication; title: 17. Case study: Jersey medical center community relations office; title: Part three: Resources; title: Appendix A: Analytical planning and decision-making tools; title: Appendix B: Structured selection and behavioral interviewing system; title: Appendix C: Mentoring and management guidesheets; title: Index.