The road to the Baldrige Award
Subtitle: quest for total quality
By: Robert Haavind and the editors of Electronic business.
Series: The Electronic business series
Publisher: Butterworth-Heinemann
Published: 1992
Place of publication: Boston
Language: eng
Number of pages: 221
Subjects: Malcolm Baldrige National Quality Award.; Total quality management -- United States.
Other titles: Electronic business.
Notes: Includes bibliographical references (p. 199-207) and index.