The CRM Project Management Handbook
Subtitle: Building Realistic Expectations and Managing Risk
Edition: Pap/Cdr edition
Publisher: Kogan Page
Published: December 17, 2002
Language: eng
Format: Paperback
Number of pages: 227
ISBN-13: 9780749438982
Subjects: Customer services; Project management; Management; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Entrepreneurship; Marketing - Product Management; Business & Economics / Customer Service; Business & Economics / Marketing / General; Business & Economics/Entrepreneurship; Business & Economics/Marketing - General; Customer relations