National report on service to the public in English and French
Subtitle: time for a change in culture
By: authors: Sylvie Mattar, Michel Gratton.
Contributors: Mattar, Sylvie.; Gratton, Michel, 1944-
Publisher: Office of the Commissioner of Official Languages
Published: 2001
Place of publication: [Ottawa]
Language: eng
Number of pages: 34
Subjects: Language services -- Canada.; Language policy -- Canada.; Bilingualism -- Canada.; Civil service -- Canada.
Other titles: Bilan national des services au public en français et en anglais; Time for a change in culture; Service to the public in English and French
Notes: Distributed by the Government of Canada Depository Services Program.

Includes bibliographical references.

Text in English and French on inverted pages.