Voice of the Customer (Six Sigma Operational Methods)
Edition: 1 edition
Publisher: McGraw-Hill Professional
Published: October 24, 2007
Language: eng
Format: Hardcover
Number of pages: 416
ISBN-13: 9780071465441
Subjects: Market research; Research & development management; Business & Economics; Business / Economics / Finance; Business/Economics; Industrial Design - General; Marketing - Research; Technology / Engineering / Industrial; Production management; Quality Control; Six sigma (Quality control standard); Statistical methods