Know what you don't know
Subtitle: how great companies fix problems before they happen
By: Michael A. Roberto.
Publisher: Wharton School Pub.
Published: 2009
Place of publication: Upper Saddle River, N.J
Language: eng
Subjects: Problem solving; Organizational change; Organizational effectiveness
Table of contents: title: From problem-solving to problem-finding; title: Circumvent the gatekeepers?; title: Become an ethnographer; title: Hunt for patterns; title: Connect the dots; title: Encourage useful failures; title: Build communication skills; title: Watch the game film; title: The mindset of a problem-finder.