National Library of Medicine survey of online customers
Subtitle: usage patterns and Internet readiness
By: Karen T. Wallingford ... [et al.].
Series: NIH publication -- no. 96-4181
Publisher: National Library of Medicine
Published: 1996
Place of publication: Bethesda, MD (8600 Rockville Pike, Bethesda 20894)
Language: eng
Number of pages: 45
Subjects: Computer Communication Networks; Utilization; Online Systems; Data Collection; Communication systems; Information storage and retrieval systems; Medicine; Internet; National Library of Medicine (U.S.)
Other titles: Survey of online customers
Notes: "August 1996."
Table of contents: title: Executive summary.; title: Introduction: The survey process. Testing for non-response bias.; title: The NLM customer base: NLM online user profile. Where do NLM users do their searching? Geographic distribution of online users. Grateful Med and command language access.; title: Internet access and use, current and projected: Levels of Internet access. IBM vs. Macintosh users and Internet access. Access to the World Wide Web and other Internet features.; title: End-user computer equipment, current and projected: Users with IBM-compatibles: ready for Windows? Macintosh equipment upgrade profiles. IBM vs. Mac comparisons.; title: NLM customer satisfaction.; title: Conclusions.; title: Appendix A-E.