The Mediation Field Guide
Subtitle: Transcending Litigation and Resolving Conflicts in Your Business or Organization
Publisher: Jossey-Bass
Published: June 20, 2001
Language: eng
Format: Hardcover
Number of pages: 352
ISBN-13: 9780787955717
Subjects: Conflict resolution; Public Employment Relations; Mediation; Political Science; Business / Economics / Finance; Psychology; Mediation and conciliation, In; Leadership; Management - General; Social Psychology; Business & Economics / Management; Business & Economics : Leadership; Psychology & Psychiatry / Social Psychology; Psychology : Social Psychology; Dispute resolution (Law); Labor & Industrial Relations - General; Conflict management; Mediation and conciliation, Industrial
First sentence: Let us look in on a group in Seattle that is just gathering.
Description: "Mediation is changing the way we do business around disputes. As more and more people view conflicts as problems to be solved rather than victories to be won, legal and business practices have shifted away from litigation and toward mediation as a means of dispute resolution.

In The Mediation Field Guide, Barbara Ashley Phillips reveals the inner workings and potential of the mediation process and shows how to apply this versatile and powerful tool to matters touching business, organizational life, and family."--BOOK JACKET.