The Eternal E-Customer
Subtitle: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
Edition: 1st edition
Publisher: McGraw-Hill Companies
Published: October 27, 2000
Language: eng
Format: Hardcover
Number of pages: 261
ISBN-13: 9780071364799
Subjects: Business & Management; Customer services; Data capture & analysis; Internet; Customer loyalty; Computer Networks; Customer Service; Business & Economics; Business / Economics / Finance; Internet marketing; Business/Economics; Internet - General; E-Commerce - Internet Marketing; Electronic Commerce