Staff training and recognition program
Subtitle: Communication and telephone skills (S1303)
By: written by Catherine Izor
Publisher: Kendall/Hunt Pub. Co.
Published: 2002
Place of publication: Dubuque, Iowa
Language: eng
Number of pages: 86
Subjects: Telephone in business; Telephone etiquette; Business communication; Telephone operators; Training of
Other titles: Communication and telephone skills (S1303); Staff training and recognition program.
Notes: Includes bibliographical references (p. 67-73) and index.