Microsoft Sourcebook for Help Desk
Subtitle: Techniques and Tools for Support Organization Design and Management/Book and Cd (Microsoft Professional Editions)
Edition: Pap/Com edition
Publisher: Microsoft Pr
Published: August 1995
Language: eng
Format: Paperback
Number of pages: 380
ISBN-13: 9781556159275
Subjects: Computer Software Packages; Systems management; Management Information Systems; Computer Center Management; Computers - General Information; Reference; Customer services; Information technology; Management