The myth of the paperless office
By: Abigail J. Sellen and Richard H.R. Harper.
Contributors: Harper, Richard
Publisher: MIT Press
Published: 2002
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 231
Subjects: Office equipment and supplies; Paper
Description: "Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has only increased the amount of printing done by computer users. The use of e-mail in an organization increases paper consumption by an average of 40 percent. In The Myth of the Paperless Office, Abigail Sellen and Richard Harper study paper usage as a way to understand the work that people do and the reasons they do it the way they do. Using the tools of ethnography and cognitive psychology, they look at paper use from the level of the individual up to that of organizational culture."--BOOK JACKET
Notes: Includes bibliographical references (p. [219]-222) and index.
Table of contents: title: What's wrong with paper; title: Paper in knowledge work; title: Reading from paper; title: Paper in support of working together; title: Designing new technologies; title: The future of paper.