Customer Care in Healthcare Certificate Program Manual and CD
Subtitle: for all Members of a Healthcare Organization, Including Office Staff,  Executives, Receptionists, ... Quality Management  in Customer Service
Edition: Pap/Cdr edition
Publisher: University Of Health Care
Published: July 2004
Language: eng
Format: Spiral-bound
Number of pages: 101
ISBN-13: 9781932634655
Subjects: Education & Training; Business & Economics; Medical / Nursing; Business/Economics; Medical / General; Customer Service; Human Resources & Personnel Management
First sentence: I wrote this course because I care about my patients and try, sometimes imperfectly, to apply the rule of doing to others what you wish they would do to you.