Managing the Guest Experience in Hospitality
Edition: 1 edition
Publisher: Cengage Delmar Learning
Published: December 13, 1999
Language: eng
Format: Paperback
Number of pages: 456
ISBN-13: 9780766814158
Subjects: Hotel & catering trades; Management & management techniques; Entrepreneurship; Hotel And Restaurant Management; Business & Economics; Business / Economics / Finance; Career/Job; Management - General; Hospitality industry; Careers - General; Business & Economics / Careers; Customer services