Everyday encounters
Subtitle: an introduction to interpersonal communication
By: Julia Wood, Ann Schweitzer
Contributors: Schweitzer, Ann
Edition: 4th Canadian ed.
Publisher: Nelson Education
Published: 2010
Place of publication: Toronto
Language: eng
Number of pages: 429
ISBN-13: 9780176500313
Subjects: Interpersonal communication; Textbooks; Interpersonal relations; Communication interpersonnelle; Manuels d'enseignement supérieur; Relations humaines
Notes: Includes bibliographical references and index.
Table of contents: title: pt. I. The Fabric of Interpersonal Communication; title: 1. Exploring interpersonal communication; title: 2. Communication and the creation of self; title: 3. Perception and communication; title: 4. Emotions and communication; title: 5. The world of words; title: 6. Nonverbal communication; title: 7. Cultural diversity and communication; title: pt. II. Weaving Communication into Relationships; title: 8. Mindful listening; title: 9. Communication climate : the foundation of personal relationships; title: 10. Managing conflict in relationships; title: 11. Friendships and romantic relationships; title: 12. Relationships at work.