Qualita tsmanagement fu r Dienstleistungen
Subtitle: Grundlagen, Konzepte, Methoden
By: Manfred Bruhn
Edition: 7., u berarbeitete und erw. Aufl.
Publisher: Springer
Published: 2008
Place of publication: Berlin
Language: ger
Format: [electronic resource] :
Number of pages: 617
ISBN-13: 9783540768685; 9783540768678
Subjects: TECHNOLOGY & ENGINEERING; Total quality management; Quality Control; Industrial management; BUSINESS & ECONOMICS
Notes: Includes bibliographical references (p. 561-600) and index.

Description based on print version record.