Service Pro: Service Leadership Workbook
Subtitle: Packet of 5
Publisher: HRD Press, inc.
Published: January 1, 2003
Language: eng
Format: Ring-bound
Number of pages: 35
ISBN-13: 9780874257342
Subjects: Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Human Resources & Personnel Management
First sentence: The business of service should be approached as a profession.