F1rst among equals
Subtitle: how to manage a group of professionals
By: Patrick J. McKenna, David H. Maister.
Contributors: Maister, David H.
Publisher: Free Press
Published: 2002
Place of publication: New York
Language: eng
Number of pages: 290
Subjects: Teams in the workplace.; Leadership.; Executives -- Training of.
Other titles: First among equals
Notes: Includes bibliographical references (p. 275) and index.
Table of contents: title: Machine generated contents note: PART ONE; title: GETTING READY; title: 1. CLARIFY YOUR ROLE3; title: How, exactly, do you add value as a group leader?; title: 2. CONFIRM YOUR MANDATE 11; title: Is there an explicit agreement about your rights; title: and responsibilities?; title: 3. BUILD RELATIONSHIPS-ONE AT A TIME27; title: What are the key skills you must have?; title: 4. DARE TO BE INSPIRING45; title: Do you know how to inspire people? PART TWO; title: COACHING THE INDIVIDUAL; title: 5. WIN PERMISSION TO COACH 59; title: How do you get people to accept your guidance?; title: 6. LISTEN TO BUILD RAPPORT 75; title: Do people think you are a good listener?; title: 7. DEAL DIFFERENTLY WITH DIFFERENT PEOPLE83; title: How can you understand and respond to people's differences?; title: 8. HELP UNDERPERFORMERS105; title: How can you be useful to those who need assistance?; title: 9. TACKLE THE PRIMA DONNAS 113; title: How do you deal with difficult people?; title: 10. BUILD SUPPORT FOR CHANGE 121; title: How do you get people to buy into the need for change?; title: PART THREE; title: COACHING THE TEAM; title: 11. CLARIFY GROUP GOALS131; title: Does your group have specific, clearly articulated, shared objectives?; title: 12. DEVELOP YOUR GROUP'S RULES OF MEMBERSHIP 137; title: What do members of your group owe to each other?; title: 13. BUILD TEAM TRUST 151; title: What gets group members to trust each other?; title: 14. THROW DOWN A CHALLENGE 165; title: Has your group selected an exciting challenge?; title: 15. ENERGIZE YOUR MEETINGS 175; title: What are good meeting disciplines?; title: 16. GIVE RECOGNITION 193; title: How do you acknowledge accomplishments?; title: 17. RESOLVE INTERPERSONAL CONFLICTS 201; title: What do you do when team members fall out?; title: 18. DEAL WITH YOUR CRISES207; title: How do you respond to dramatic events? PART FOUR; title: BUILDING FOR THE FUTURE; title: 19. NURTUREYOUR JUNIORS 221; title: How do you deal with your junior staff?; title: 20. INTEGRATE NEW PEOPLE 231; title: How do you ensure the success of new hires?; title: 21. CONTROL YOUR GROUP'S SIZE 237; title: How do you respond to the problems of size?; title: 22. MEASURE GROUP RESULTS241; title: How do you measure your group's success?; title: 23. WHY BOTHER? 259; title: Why would you want to do all this?.