Loyalitas pelanggan jasa
Subtitle: studi kasus bagaimana rumah sakit mengelola loyalitas pelanggannya
By: Supriadi Setiawan
Edition: Cet. 1.
Publisher: IPB Press
Published: 2011
Place of publication: Bogor
Language: ind
Number of pages: 109
ISBN-13: 9789794933091
Description: Case studies on customer service and their loyalty in Bogor Medical Center and Bunda Hospital, Jakarta.
Notes: Includes bibliograhical references (p. 107-109).