Handling Customer Disconfirmations
Subtitle: A Model Of The Service Provider's Response Process
Publisher: Deutscher Universitätsverlag
Published: Jun 15, 2012
Format: paperback
Number of pages: 236
ISBN-13: 9783824463336
Notes: Source title: Handling Customer Disconfirmations: A Model Of The Service Provider's Response Process (Fokus Dienstleistungsmarketing) (German Edition)