At America's service
Subtitle: how your company can join the customer service revolution
By: Karl Albrecht ; [introduction by J.W. Marriott, Jr.].
Edition: Warner Books ed.
Publisher: Warner Books
Published: 1992
Place of publication: New York, NY
Language: eng
Number of pages: 241
Subjects: Service industries -- United States -- Management; Customer services -- United States -- Management
Notes: Originally published: Homewood, Ill. : Dow Jones-Irwin, c1988.
Includes index.