Lessons learned
Subtitle: change initiatives in two Canadian universities
By: by Elizabeth Anne Meuser.
Published: 1998
Language: eng
Number of pages: 557
Subjects: University of Calgary. -- Administration -- Case studies.; McMaster University -- Administration -- Case studies.; Universities and colleges -- Canada -- Administration.; Organizational change -- Canada.; Total quality management -- Canada.; Quality control -- Canada.; Strategic planning -- Canada.
Notes: Thesis (Ph.D.) -- University of Toronto, 1998.

Includes bibliographical references (leaves 472-502).