Sharpening my one-on-one performance facilitation & helping communication skills
Subtitle: helping customers, direct reports, colleagues and my boss succeed
By: Dr. Michael V. Mulligan, CEO Mulligan & Associates
Publisher: iUniverse; iUniverse, Incorporated
Published: 2012
Place of publication: Bloomington, IN
Language: eng
Number of pages: 96
ISBN-13: 9781469771953; 9781469771960
Copyright date: 2012
Subjects: Communication in management; Corporate culture; Organizational behavior; Organizational Culture; Communication en gestion; Culture d'entreprise; Comportement organisationnel
Description: "This manual introduces a three stage performance facilitation process and identifies three helping communication skills that employees need to master and execute to help others succeed. The four sections in this manual will be especially helpful to unit leaders"--Page 1 of cover.
Notes: "Executing a performance facilitating process and using my helping communication skills to help my customers, boss, direct reports and colleagues discuss and understand their challenge(s) and tap their talent to develop and execute solid plans to meet the challenge(s)."

Includes bibliographical references (page 96).
Table of contents: title: Section one, Assessing my helping communication & performance facilitation skills; title: Section two, Reviewing the performance facilitation & helping communication model; title: Section three, Raising my performance facilitation & helping communication (attending, focus listening & accurate responding) functioning level; title: Section four, Using the performance facilitation and helping communication model in one-on-one sessions/team meetings to grow individuals & the organization.