Customer service
Subtitle: the key to your competitive edge
By: by Peggy Morrow.
Contributors: American Institute of Certified Public Accountants. Continuing Professional Education Division.
Publisher: American Institute of Certified Public Accountants
Published: 1995
Place of publication: New York
Language: eng
Subjects: Customer services.; Customer services -- Quality control.
Notes: "Prepared by the Continuing Professional Education Division."
"Materials in this manual are current as of January 1995."
"Course code: 732028."