The key to great leadership
Subtitle: rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies
By: Peter Burwash.
Edition: Updated and rev. ed.
Series: Life enrichment library
Publisher: Torchlight Pub.
Published: 2007
Place of publication: Badger, CA
Language: eng
Number of pages: 206
ISBN-13: 9780977978502; 9780977978505
Subjects: Service industries -- Management.; Service industries -- Customer services.; Leadership.