Communication in crisis and hostage negotiations
Subtitle: practical communication techniques, stratagems, and strategies for law enforcement, corrections and emergency service personnel in managing critical incidents
By: by Arthur A. Slatkin
Edition: 2nd ed.
Publisher: Charles C. Thomas, Publisher
Published: 2010
Place of publication: Springfield, Ill
Language: eng
Number of pages: 208
ISBN-13: 9780398079208
Notes: Includes bibliographical references (p. 199-208).