Evaluation of reference services
By: edited by Bill Katz and Ruth A. Fraley.
Contributors: Fraley, Ruth A.; Katz, William A., 1924-
Place of publication: New York
Number of pages: 334
Subjects: Reference services (Libraries) -- Evaluation -- Addresses, essays, lectures.
Notes: "Has also been published as The reference librarian, number 11, Fall/Winter 1984"--Verso of t.p.  Includes bibliographies.

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