Capturing Customers Hearts
Subtitle: Leave the Competition To Chase Their Pockets
Edition: 1st edition
Publisher: Financial Times/Prentice Hall; Financial Times Prentice Hall
Published: December 15, 2000
Language: eng
Format: Hardcover
Number of pages: 240
ISBN-13: 9780273649311
Subjects: Business & Management; Consumer Behavior; Marketing; Business & Economics; Business / Economics / Finance; Business/Economics; Advertising & Promotion; Customer Service; Consumer Behavior - General; Marketing - General