Total Quality Management as a holistic management concept
Subtitle: the European model for business excellence
By: Klaus J. Zink.
Publisher: Springer-Verlag
Published: 1998
Place of publication: Berlin; New York
Language: eng
Number of pages: 355
Subjects: Total quality management.
Notes: Includes bibliographical references (p. [325]-346) and index.
"With 165 figures."