The Kindness Revolution
Subtitle: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service
Publisher: AMACOM/American Management Association
Published: August 2006
Language: eng
Format: Hardcover
Number of pages: 198
ISBN-13: 9780814473078
Subjects: Customer services; Workplace Culture; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Customer relations; Industrial relations