Satisfaction
Subtitle: a behavioral perspective on the consumer
By: by Richard L. Oliver.
Edition: 2nd ed.
Publisher: M.E. Sharpe; Routledge
Published: 2009
Place of publication: Armonk, N.Y
Language: eng
Number of pages: 519
ISBN-13: 9780765617705
Subjects: Consumer satisfaction; Consumer satisfaction -- Evaluation
Notes: Includes bibliographical references and index.