Completeness (plenitud)
Subtitle: calidad total para el siglo XXI
By: Philip B. Crosby.
Publisher: McGraw-Hill
Published: 1993
Place of publication: Mexico
Language: spa
Number of pages: 275
Subjects: Total quality management; Spanish language books
Work titles: Completeness quality for the 21st century.
Notes: Includes index.
Table of contents: title: Completeness and the centurion; title: The principles of completeness; title: The successful employee; title: The successful customer; title: The successful supplier; title: The completeness grid; title: The "my way" management; title: The age of the centurion; title: Making the principles of completeness fit : reality and shoefast; title: Reality and quality; title: The life of the centurion : communicating; title: The life of the centurion : educating management; title: The life of the centurion : "nonprofit" policy; title: Practicing completeness : the situation; title: Practicing completeness : the product; title: Completeness in personal life; title: The centurion career.