Driving Strategic Change in Financial Services (Managing Change in Financial Services)
Contributors: Ian Morison (Editor); Bernard Taylor (Editor)
Publisher: Woodhead Publishing Ltd
Published: May 1999
Format: Paperback
Number of pages: 224
ISBN-13: 9781855734319
Subjects: Banking; Financial services industry; Finance
First sentence: This introductory chapter describes the dramatic changes which have taken place in leading banks, insurance companies and mortgage lenders during the financial services revolution which has completely restructured the industry, transformed levels of productivity, multiplied the returns to shareholders, senior executives, fund managers and financial traders and left hundreds of thousands of people unemployed or prematurely retired (see Fig. 1.1).