Love Thy Customer
Subtitle: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer
Edition: 1 edition
Publisher: McGraw-Hill
Published: September 9, 2005
Language: eng
Format: Hardcover
Number of pages: 272
ISBN-13: 9780071448024
Subjects: Customer services; Business/Economics; Business & Economics; Business / Economics / Finance; Marketing - General; Customer Service; Sales & Selling - Techniques; Business & Economics / General; Customer relations