Federal emergency management agency customer service course
Subtitle: student manual
Contributors: United States. Federal Emergency Management Agency
Publisher: Federal Emergency Management Agency
Published: 2000
Place of publication: [Washington, D.C.?
Language: eng
Subjects: Customer services -- United States -- Handbooks, manuals, etc; Customer relations -- United States -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc
Other titles: Customer service course, student manual
Notes: Shipping list no.: 2001-0003-P

"June 2000"--Cover

"SM/CS-100"--Cover