Service Transition, Itil, Version 3 (Itil)
Edition: Version 3 edition
Publisher: Stationery Office
Published: May 31, 2007
Language: eng
Format: Paperback
Number of pages: 261
ISBN-13: 9780113310487
Subjects: Business information systems; Business & Economics; Business/Economics; Business & Investing - Management; Management - General; Marketing - Multilevel; Computer industry; Customer services; Electronic office machine industry; Management
Description: This book provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.