Information technology in the service society
Subtitle: a twenty-first century lever
By: Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
Contributors: National Research Council (U.S.). Committee to Study the Impact of Information Technology on the Performance of Service Activities.; National Research Council (U.S.). Computer Science and Telecommunications Board.; National Research Council (U.S.). Commission on Physical Sciences, Mathematics, and Applications.
Publisher: National Academy Press
Published: 1994
Place of publication: Washington, D.C
Language: eng
Number of pages: 270
Subjects: Information technology.; Service industries -- Automation.
Notes: Includes bibliographical references.