Business communication
By: Marie Flatley, Kathryn Rentz.
Contributors: Rentz, Kathryn.
Publisher: McGraw-Hill Irwin
Published: 2010
Place of publication: Boston
Language: eng
Number of pages: 352
ISBN-13: 9780073377810
Subjects: Business communication; Commercial correspondence
Notes: Includes index.
Table of contents: title: Communicating in the workplace; title: Understanding the writing process and the; title: Using visuals in written and oral communication; title: Using an appropriate style; title: Writing good-news and neutral messages; title: Writing bad-news messages; title: Writing persuasive messages; title: Researching and writing reports; title: Writing short reports; title: Communicating orally; title: Communicating in the job search.