Built for Use
Subtitle: Driving Profitability Through the User Experience
Edition: 1 edition
Publisher: McGraw-Hill
Published: February 12, 2002
Language: eng
Format: Hardcover
Number of pages: 272
ISBN-13: 9780071383042
Subjects: Business strategy; Systems analysis & design; Customer relations; Business & Economics; Business / Economics / Finance; Strategic planning; Business/Economics; Management; Customer services; Customer Service; E-Commerce - General; Business & Economics / General; Consumer satisfaction