Gu ke shou quan li lun ji shi zheng yan jiu
By: Han Xiaoyun, Xie Lishan, Lin Meizhen zhu
Contributors: Xie, Lishan, 1965-; Lin, Meizhen, 1977-
Edition: Di yi ban
Publisher: Ke xue chu ban she
Published: 2013
Place of publication: Beijing
Language: chi
Number of pages: 163
ISBN-13: 9787030377654
Subjects: Customer services; Customer relations
Notes: Includes bibliographical references (pages [145]-163).