Information Masters
Subtitle: Secrets of the Customer Race
Publisher: Wiley
Published: May 26, 1999
Language: eng
Format: Hardcover
Number of pages: 300
ISBN-13: 9780471988014
Subjects: Customer services; Management & management techniques; Market research; Information Management; Business & Economics; Business / Economics / Finance; Business/Economics; Corporate & Business History - Strategies; Customer Service; Business & Economics / Management; Customer relations
First sentence: THE CUSTOMER MASTERS ARE THE INFORMATION MASTERS.