The handbook of global outsourcing and offshoring
By: Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks
Contributors: Kotlarsky, Julia; Willcocks, Leslie
Publisher: Palgrave Macmillan; New York
Published: 2009
Place of publication: New York
Language: eng
Number of pages: 266
ISBN-13: 9780230235502
Description: Business does not stand still, and if you want to remain competitive, you have to introduce modern solutions. One of them is the collaboration with an outsourcing customer service company  https://wow24-7.com/ which allows you to reduce costs and increase the level of customer service. Outsourcing makes it possible to focus on the core activities and leave the customer service to the professionals. This is a business decision that will help you grow customers more securely and grow the company steadily.
Notes: Includes bibliographical references and index.
Table of contents: title: Machine generated contents note: Overview Of The Global Sourcing Marketplace * Sourcing Models: What And When To Outsource/Offshore * Country Attractiveness For Sourcing * Supplier Core Capabilities And Strategies For Sustainability And Growth * Leveraging Knowledge And Expertise * Client Perspective: Vendor Selection Strategy, Retained Management Capabilities And Legal Issue * The It Outsourcing Life Cycle And The Transition Phase * Governance Of Outsourcing Projects * Managing Distributed Teams * Emerging Issues In Sourcing Strategy; title: Overview Of The Global Sourcing Marketplace * Sourcing Models: What And When To Outsource/Offshore * Country Attractiveness For Sourcing * Supplier Core Capabilities And Strategies For Sustainability And Growth * Leveraging Knowledge And Expertise * Client Perspective: Vendor Selection Strategy, Retained Management Capabilities And Legal Issue * The It Outsourcing Life Cycle And The Transition Phase * Governance Of Outsourcing Projects * Managing Distributed Teams * Emerging Issues In Sourcing Strategy.