Crisp
Subtitle: Customer Focus (Crisp Management Library)
Edition: 1 edition
Publisher: Crisp Learning
Published: September 15, 1998
Language: eng
Format: Paperback
Number of pages: 99
ISBN-13: 9781560524854
Subjects: Customer services; Entrepreneurship; Business / Economics / Finance; Business/Economics; Customer Service; Computers / General
First sentence: More than ever before, customers are demanding greater value of delivered products and services and expecting higher levels of satisfaction.