The connectors
Subtitle: how the world's most successful businesspeople build relationships and win clients for life
By: Maribeth Kuzmeski.
Publisher: Wiley
Published: 2009
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 258
ISBN-13: 9780470488188
Subjects: Relationship marketing; Business communication
Notes: Includes bibliographical references and index.
Table of contents: title: The common denominator of greatness and success : it's not money, it's people!; title: You can be a connector even if you're not a natural people person : how social intelligence makes a major difference in business; title: The connector IQ assessment : am I socially intelligent?; title: The red zone connectors formula : the principles for building valuable relationships; title: Develop a true "what's in it for them" mentality : focusing on others brings more for you; title: Listen! Curiously listen!; title: Important questions to ask that attract connections; title: Getting the sale to close itself : using creative strategies to sell without selling; title: Create a memorable experience : differentiating yourself by the impact you leave on others; title: Gain a stream of profitable referrals : the litmus test for relationship success; title: The employee connection : the critical factor in creating clients for life; title: I don't have time to connect! Finding the time to connect with an already busy schedule; title: Find a mentor : the influence that leads, motivates and holds you accountable; title: Women's organizations : fulfilling a unique need for women to connect; title: How to get the most from Outlook, ACT, and other CRM software : strategies for organizing and tracking relationships; title: Christmas cards don't work : meaningful strategies for keeping in touch; title: Using speaking skills to develop relationships : simple strategies to connect powerfully when speaking to small and large groups; title: Connecting through social media technology : how to get the most out of Facebook, LinkedIn, and other social networking sites; title: The contrarian networking strategy : create truly effective networking not focused on networking; title: Coaching your way through to better relationships : a self-coaching exercise for improving business relationships; title: Financial advisor relationship strategies : a niche-based look at connecting with dramatic sales results.