Sustaining Total Quality
Subtitle: Achieving Performance Excellence Using the Baldrige Award Criteria
Publisher: Government Institutes
Published: November 28, 1999
Language: eng
Format: Hardcover
Number of pages: 217
ISBN-13: 9780865876101
Subjects: Business & Management; Business studies; Business & Economics; Business / Economics / Finance; Business/Economics; Non-Classifiable; Management - General; Communication in management; Customer services; Malcolm Baldrige National Qual; Malcolm Baldrige National Quality Award; Total Quality Management