Making Communication Work Super Series
Edition: 4th ed.
Publisher: Elsevier
Published: 2003
Place of publication: Burlington
Language: eng
Format: [electronic resource]
Number of pages: 107
ISBN-13: 9780080473260
Description: With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.
Notes: Description based on print version record.
Table of contents: title: front cover; copyright; table of contents; front matter; Workbook introduction; body; Session A The communication process; Session B Communication media; Session C Non-verbal communication; Performance checks; Reflect and review.