101 veterinary practice management questions answered
By: Amanda L. Donnelly.
Contributors: American Animal Hospital Association.
Publisher: AAHA Press
Published: 2010
Place of publication: Lakewood, Colo
Language: eng
ISBN-13: 9781583261231
Subjects: Veterinary medicine -- Practice; Practice Management -- organization & administration; Veterinary Medicine -- organization & administration; Hospitals, Animal
Other titles: One hundred one veterinary practice management questions answered; One hundred and one veterinary practice management questions answered
Notes: Includes bibliographical references and index.
Table of contents: title: Financial management; title: Compensation and benefits; title: Managing hospital operations; title: Recruiting and hiring staff; title: Staff training; title: Enhancing the hospital culture; title: Improving communication and teamwork; title: Evaluating and enhancing job performance; title: Motivating and retaining staff; title: Marketing and client service; title: Educating clients and increasing compliance; title: Becoming a more effective manager.