Techniques for improving customer service
Subtitle: a guide to training customer contact people
By: developed by Cynthia W. Selman and George T. Selin.
Contributors: Selman, Cynthia W.; Selin, George T.
Publisher: Selin Company
Published: 1984
Place of publication: Clarkston, Ga
Language: eng
Number of pages: 262
Subjects: Customer services -- Management -- Handbooks, manuals, etc.
Genres: Handbooks, manuals, etc.
Other titles: Customer service trainer's guide.
Notes: Spine title: Customer service trainer's guide.