Quality assurance in services
Subtitle: an ISO-9000 workbook for small professional service firms
By: prepared by Dorothy I. Riddle.
Contributors: Canada. Service Industries and Capital Projects.; Canada. Industry Canada.
Publisher: Service Industries and Capital Projects, Industry Canada
Published: 1995
Place of publication: [Ottawa]
Language: eng
Number of pages: 130
Subjects: Quality assurance -- Handbooks, manuals, etc.; Service industries -- Canada -- Quality control -- Handbooks, manuals, etc.; Small business -- Canada -- Quality control -- Handbooks, manuals, etc.; ISO 9000 Series Standards -- Handbooks, manuals, etc.
Other titles: ISO-9000 workbook for small professional service firms