Stakeholder relationship management
Subtitle: a maturity model for organizational implementation
By: by Lynda Bourne.
Publisher: Gower
Published: 2009
Place of publication: Burlington, VT
Language: eng
ISBN-13: 9780566088643; 9780566091933
Subjects: Corporate governance; Industrial management
Notes: Includes bibliographical references and index.
Table of contents: title: Why stakeholders matter; title: Who can be stakeholders?; title: The right stakeholders; title: Mapping stakeholders; title: Measuring stakeholder attitude; title: Monitoring the engagement; title: Effective implementation; title: Defining organisational readiness; title: Implementation guidelines.