Teaching, tasks, and trust
Subtitle: functions of the public executive
By: John Brehm and Scott Gates.
Contributors: Gates, Scott.
Publisher: Russell Sage Foundation
Published: 2008
Place of publication: New York
Language: eng
Number of pages: 169
ISBN-13: 9780871540669
Subjects: Government executives; Civil service -- Personnel management; Supervision of employees
Description: "The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In Teaching, Tasks, and Trust, distinguished political scientists John Brehm and Scott Gates show that a good part of the answer may be found in the roles that middle managers play in teaching and supporting the front-line employees who make a bureaucracy work."--Jacket.
Notes: Includes bibliographical references and index.