Measuring e-government efficiency
Subtitle: the opinions of public administrators and other stakeholders
By: Manuel Pedro Ridríguez-Bolívar, editor
Series: Public administration and information technology : -- 5; Public administration and information technology -- 5.
Publisher: Springer Verlag
Published: 2014
Place of publication: New York
Language: eng
Number of pages: 285
ISBN-13: 9781461499817; 9781461499824
Copyright date: 2014
Subjects: Electronic government information; Data processing; Internet in public administration; Public administration
Description: "E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book s analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders."--Page 4 of cover.
Notes: Includes bibliographical references and index.
Table of contents: title: The need for analyzing e-government efficiency: an introduction; title: Systematic patterns of practice to improve e-government evaluation; title: How open are public government data? An assessment of seven open data portals; title: Measuring usability to improve the efficiency of electronic signature-based e-government solutions; title: Electronic government service efficiency: how to measure efficiency of electronic services; title: Generic mechanisms influencing e-initiative adoptions: perceptions of key actors; title: Measuring e-government efficiency from the perspective of implementers: the case of e-budgeting in Mexico; title: Public managers' perceptions of e-government efficiency: a case study of Andalusian municipalities; title: The use of social media in the public sector: some lessons from the Netherlands; title: Managing e-government: stakeholder view from the administration service developers; title: Manchester as a digital powerhouse: governing the ICT-related developments; title: Analyzing the digital divide and electronic government demand: an empirical research of the Spanish case; title: A quantitative analysis on the opinions of different stakeholder groups in Turkish e-government transformation; title: Perceptions about the effectiveneww of e-participation: a multistakeholder perspective; title: Conclusion.