TQM-based performance measurement
Subtitle: practical guidelines
By: M. Zairi.
Series: TQM practitioner series
Publisher: Technical Communications
Published: 1992
Place of publication: Letchworth, Hertfordshire, England
Language: eng
Number of pages: 74
Subjects: Industrial productivity -- Measurement.; Performance standards.; Total quality management.
Notes: Includes bibliographical references (leaf 74-75).