Medical office management and technology worktext
By: Brandy Ziesemer
Edition: 1st ed.
Publisher: Wolters Kluwer/Lippincott Williams & Wilkins Health
Published: 2011
Place of publication: Philadelphia
Language: eng
ISBN-13: 9781608317424
Subjects: Medical Practice Management; Medical Informatics; Organization & administration
Notes: Includes bibliographical references and index.
Table of contents: title: The basics of today's medical offices; title: The application of classic management principles in a modern medical office; title: Leading the medical office team; title: Managing the team players; title: Managing third party payers; title: Managing the revenue cycle and the financial health of the practice; title: Managing quality and performance improvement; title: Customer service, patient loyalty, and marketing; title: Managing the legal aspects of health information; title: Managing health information technology; title: Managing non-routine physician tasks, interacting with other health facilities and tracking emerging trends.