Firing on all cylinders
Subtitle: the service/quality system for high-powered corporate performance
By: Jim Clemmer ; with Barry Sheehy and Achieve associates.
Contributors: Sheehy, Barry.; Achieve Group Inc.
Edition: 1st paperback ed.
Publisher: Macmillan of Canada
Published: 1991
Place of publication: Toronto
Language: eng
Number of pages: 293
Subjects: Customer service -- Management.; Quality of products -- Management.; Success in business.; Service à la clientèle -- Gestion.; Qualité totale -- Gestion.; Succès dans les affaires.
Notes: Includes bibliographical references and index.