Unleashing Excellence
Subtitle: The Complete Guide to Ultimate Customer Service
Publisher: DC Press
Published: September 2003
Language: eng
Format: Hardcover
Number of pages: 222
ISBN-13: 9781932021066
Subjects: Business & Management; Business & Economics; Business / Economics / Finance; Business/Economics; Customer Service
First sentence: I JUST WANTED A QUICK BITE TO EAT, so I stopped at a fast food restaurant.