Providing customer-oriented services in academic libraries
By: edited by Chris Pinder and Maxine Melling.
Contributors: Pinder, Chris.; Melling, Maxine.; Standing Conference of National and University Libraries.
Publisher: Library Association Publishing in association with SCONUL
Published: 1996
Place of publication: London
Language: eng
Number of pages: 187
Subjects: Academic libraries -- Great Britain -- Management.; Academic libraries -- Customer services -- Great Britain.; Public services (Libraries) -- Great Britain.; Academic libraries -- Reference services -- Great Britain.
Notes: Includes bibliographic references and index.