Managing Change Super Series, Fourth Edition (ILM Super Series)
Edition: 4 edition
Publisher: Pergamon Flexible Learning
Published: July 24, 2003
Language: eng
Format: Paperback
Number of pages: 112
ISBN-13: 9780750658799
Subjects: Business & Management; Business & Economics; Business / Economics / Finance; Business/Economics; Human Resources & Personnel Management; Business & Economics / Management; Management - General
First sentence: The idea that organizations should aim to improve the quality of their products and services on a continuous basis was first taken up in Japan, where the word for continuous improvement is 'kaizen'.