Management
Subtitle: a practical introduction
By: Angelo Kinicki, Arizona State University, Brian K. Williams
Contributors: Williams, Brian K., 1938-
Edition: Seventh edition / Instructor's edition with suggested Connect℗ʼ Activities inside.
Publisher: McGraw-Hill/Irwin; n/a
Published: 2016
Language: eng
Number of pages: 548
ISBN-13: 9780077720551; 9781259593468
Copyright date: 2013
Subjects: Management
Notes: Includes bibliographical references, glossary and indexes.
Table of contents: title: pt. 1. Introduction; title: 1. The exceptional manager : what you do, how you do it; title: Management : what it is, what its benefits are; title: What managers do : the four principal functions; title: Seven challenges to being an exceptional manager; title: Pyramid power : levels & areas of management; title: The skills exceptional managers need; title: Roles managers must play successfully; title: The link between entrepreneurship & Management; title: 2. Management theory : essential background for the successful manager; title: Evolving viewpoints : how we got to today's management outlook; title: Classical viewpoint : scientific & administrative management; title: Behavioral viewpoint : behaviorism, human relations, & behavioral science; title: Quantitative viewpoints : management science & operations management; title: Systems viewpoint; title: Contingency viewpoint; title: Quality-management viewpoint; title: The learning organization in an era of accelerated change; title: pt. 2. The environment of management; title: 3. The manager's changing work environment & ethical responsibilities : doing the right thing; title: The triple bottom line; people, planet, & profit; title: The community of stakeholders inside the organization; title: The community of stakeholders outside the organization; title: The ethical responsibilities required of you as a manager; title: The social responsibilities required of you as a manager; title: Corporate governance; title: 4. Global management : managing across borders; title: globalization : the collapse of time & distance; title: You & international management; title: Why & how companies expand internationally; title: The world of free trade : regional economic cooperation; title: The importance of understanding cultural differences; title: pt. 3. Planning; title: 5. Planning : the foundation of successful management; title: Planning & strategy; title: Fundamentals of planning; title: Promoting goal setting : SMART goals & management by objectives; title: The planning/control cycle; title: 6. Strategic management : how exceptional managers realize a grand design; title: What is effective strategy; title: The strategic-management process; title: Establishing the mission & the vision; title: Assessing the current reality; title: Formulating the grand strategy; title: Implementing & controlling strategy : execution; title: 7. Individual & group decision making : how managers make things happen; title: Two kinds of decision making : rational & non-rational; title: Making ethical decisions; title: Evidence-based decision making & analytics; title: Four general decision-making styles; title: How to overcome barriers to decision making; title: Group decision making : how to work with others.; title: pt. 4. Organizing; title: Organizational culture, structure, & design : building blocks of the organization; title: Aligning strategy, culture, & structure; title: What kind of organizational culture will you be operating in?; title: The process of culture change; title: Organizational structure; title: The major elements of an organization; title: Basic types of organizational structures; title: Contingency design : factors in creating the best structure; title: 9. Human resource management : getting the right people for managerial success; title: Strategic human resource management; title: Recruitment & selection : putting the right people into the right jobs; title: Managing an effective workforce : compensation&benefits; title: Orientation, training, & development; title: Performance appraisal; title: Managing promotions, transfers, disciplining, & dismissals; title: The legal requirements of human resource management; title: Labor-management issues; title: 10. Organizational change & innovation : lifelong challenges for the exceptional manager; title: The nature of change in organizations; title: Types & models of change; title: Organizational development : what it is, what it can do; title: Promoting innovation within the organization; title: The threat of change: Managing employee fear & resistance; title: pt. 5. Leading; title: 11. Managing individual differences & behavior : supervising people as people; title: Personality & individual behavior; title: Values, attitudes, & behavior; title: Perception & individual behavior; title: Work-related attitudes & behaviors managers need to deal with; title: The new diversified workforce; title: Understanding stress & individual behavior; title: 12. Motivating employees : achieving superior performance in the workplace; title: Motivating for performance; title: Content perspectives on employee motivation; title: Process perspectives on employee motivation; title: Job design perspectives on motivation; title: Reinforcement perspectives on motivation; title: Using compensation & other rewards to motivate; title: 13. Groups & teams : increasing cooperation, reducing conflict; title: Groups versus teams; title: Stages of group & team development; title: Building effective teams; title: Managing conflict; title: 14. Power, influence, & leadership : from becoming a manager to becoming a Leader; title: The nature of leadership : wielding influence; title: Trait approaches : do leaders have distinctive personality characteristics?; title: Behavioral approaches : do leaders show distinctive patterns of behavior?; title: Situational approaches: should leadership vary with the situation?; title: The uses of transformational leadership; title: Three additional perspectives; title: 15. Interpersonal & organizational communication : mastering the exchange of Information; title: The communication process : What it is, how it works; title: How managers fit into the communication process; title: Barriers to communication; title: Communication in the Information Age; title: Improving communication effectiveness; title: pt. 6. Controlling; title: 16. Control systems & quality management : techniques for enhancing organizational effectiveness; title: Control : when managers monitor performance; title: Levels & areas of control; title: The balanced scorecard, strategy maps & measurement management; title: Some financial tools for control; title: Total quality management; title: Managing control effectively; title: Managing for productivity; title: Appendix : the project planner's toolkit : flowcharts, Gantt charts, & break-even analysis.