Defying the limits
Subtitle: reaching new heights in customer relationship management
By: [edited by Editorial Advisory Board of Montgomery Researcg, Inc.].
Contributors: Andersen Consulting
Publisher: Montgomery Research, Inc.; Montgomery Research
Published: 2000
Place of publication: San Francisco
Language: eng
Number of pages: 430
ISBN-13: 9780966641325
Other titles: Reaching new heights in customer relationship management
Notes: "A thought leadership project from Montgomery Research, sponsored by Andersen Consulting"--Cover.

"A thought leadership forum that provids solutions and strategies for architecting and implementing your own customer-centric organization"--(p. [3]).