Quality management and quality system elements.
Subtitle: Gestion de la qualité et éléments de système qualité. Partie 2, Lignes directrices pour les services.
Contributors: Standards Council of Canada.
Series: National standard of Canada -- CAN/CSA-ISO 9004-2-94
Publisher: Canadian Standards Association
Published: 1994
Place of publication: Rexdale, Ont
Language: eng
Number of pages: 18
Subjects: Quality assurance -- Standards -- Canada; Total quality management -- Standards -- Canada
Other titles: Gestion de la qualité et éléments de système qualité. Partie 2, Lignes directrices pour les services.
Notes: "International standard ISO 9004-2:1991 (first edition 1991-08-01 corrected and reprinted 1993-05-01) has been adopted as CAN/CSA-ISO 9004-2-94, which has been approved as a National Standard of Canada by the Standards Council of Canada".

Cover title.

Text in English only.

Includes bibliographical references.