Business performance measurement
Subtitle: unifying theories and integrating practice
By: [edited by] Andy Neely.
Contributors: Neely, A. D.
Edition: 2nd ed.
Publisher: Cambridge University Press
Published: 2007
Place of publication: Cambridge; New York
Language: eng
ISBN-13: 9780521855112
Subjects: Organizational effectiveness -- Measurement; Performance -- Measurement; Total quality management
Notes: Includes bibliographical references and index.