Quality assurance and customer care
Subtitle: proceedings of a seminar held in Stamford, Lincolnshire on 2 October 1990
By: edited by Maggie Ashcroft and Alex Wlison [sic].
Contributors: Ashcroft, Maggie.; Wilson, Alexander, 1921-; Capital Planning Information Ltd.
Publisher: Capital Planning Information
Published: 1990
Place of publication: Stamford
Language: eng
Number of pages: 53
Subjects: Libraries -- Great Britain -- Congresses.; Customer services -- Great Britain -- Congresses.; Quality assurance -- Great Britain -- Congresses.
Notes: "December 1990".