Citizens first
Subtitle: Les citoyens d'abord
By: Erin Research Inc. for the Citizen-Centred Service Network and the Canadian Centre for Management Development.
Contributors: Canadian Centre for Management Development.; Erin Research (Firm); Citizen-Centred Service Network (Canada)
Publisher: Canadian Centre for Management Development
Published: 1998
Place of publication: [Ottawa]
Language: eng
Number of pages: 89
Subjects: Civil service -- Customer services -- Canada.; Administrative agencies -- Customer services -- Canada.; Consumer satisfaction -- Canada -- Evaluation.; Customer services -- Canada -- Management.; Civil service -- Customer services -- Canada -- Public opinion.; Administrative agencies -- Customer services -- Canada -- Public opinion.; Public opinion -- Canada.
Notes: "October 1998".

Includes bibliographical references.

Text in English and French on inverted pages.