Workforce planning for successful organization change
By: prepared by PA Consulting Group, Inc., and Demarche Consulting Group, Inc., and EMA Services, Inc.; sponsored by Awwa Research Foundation.
Contributors: PA Consulting Group.; Demarche Consulting Group.; EMA Services, Inc.; AWWA Research Foundation.
Publisher: AWWA Research Foundation
Published: 2003
Place of publication: Denver, CO
Language: eng
Number of pages: 140
Subjects: Water utilities -- Management.; Water utilities -- Personnel management.; Organizational change.
Notes: Includes bibliographical references (p. 137-138).
Table of contents: title: Foreword; title: Acknowledgements; title: Executive summary; title: 1. Introduction and background; title: 2. Workforce practices and the water profession; title: 3. Change as a process; title: 4. Practices for successful organization change; title: 5. Water utility "best practice" case studies; title: Appendix A. Description of workforce elements; title: Appendix B. Successful work practice data collection forms; title: Appendix C. Survey results-bar charts; title: References.