Subject-Oriented Business Process Management
By: by Albert Fleischmann, Werner Schmidt, Christian Stary, Stefan Obermeier, Egon Börger
Contributors: Schmidt, Werner; Stary, Christian; Obermeier, Stefan; Börger, Egon; SpringerLink (Online service)
Publisher: Springer Berlin Heidelberg; Imprint: Springer
Published: 2012
Place of publication: Berlin, Heidelberg
Language: eng
Format: [electronic resource] /
Number of pages: 375
ISBN-13: 9783642323928
Subjects: Information systems; Computer Appl. in Administrative Data Processing; Computer science; Management of Computing and Information Systems; Management information systems; Information Systems Applications (incl. Internet); Business Information Systems
Description: <p>Activities performed in organizations are coordinated according to organizational goals via communication between the people involved. In all known languages the sentences used to communicate  are naturally  structured by subject, verb, and object. The subject  describes the actor, the verb the action and the object what is affected by the action.  Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables  process-oriented thinking  and process modeling.</p><p>S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process,  which can be either technical or human (e.g. a thread in an IT system or a clerk).^

A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model an organization’s business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. </p><p>Based on findings of developmental psychology and linguistics, the authors show that natural sentence semantics have to be used for complete S-BPM specifications. In this way, business process owners are able to ensure that business requirements of internal and external stakeholders are easily understood and met in their entirety. Starting with process analysis and then going through the whole modeling lifecycle, they demonstrate how subject orientation can develop and be experienced by gradually focusing on communication for service provision.^

In addition, they illustrate how each modeling activity can be supported through the use of appropriate software tools.</p><p>The authors’ presentation style focuses on professionals in the industry, and on students specializing in process management or organizational modeling.  Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.</p>
Table of contents: title: Thinking of Business Processes Systematically; title: From Language Acquisition to Subject-oriented Modeling; title: The Integrated S-BPM Process Model; title: Subject-oriented Process Analysis; title: Modeling Processes in a Subject-Oriented Way; title: Subject-Oriented Modeling by Construction and Restriction; title: Subject-oriented Validation of Processes and Process Models; title: Subject-oriented Optimization of Processes; title: Organization-specific Implementation of Subject-oriented Processes; title: IT-Implementation of Subject-Oriented Business Processes; title: Subject-oriented Monitoring of Processes; title: A Precise Description of the S-BPM Modeling Method; title: Tools for S-BPM; title: S-BPM Method by Comparison; title: Conclusion; title: A Subject-Oriented Interpreter Model for S-BPM.