Resolving complaints and promoting openness
Subtitle: can the Ombudsman help?
By: Sir William Reid.
Contributors: Nuffield Trust.
Series: H.M. Queen Elizabeth the Queen Mother fellowship -- 7
Publisher: Nuffield Trust; The Nuffield Trust
Published: 1998
Place of publication: London
Language: eng
Number of pages: 72
Subjects: Complaints (Administrative procedure) -- Great Britain.; National Health Service (Great Britain)