Free, Perfect, and Now
Subtitle: Connecting to the Three Insatiable Customer Demands, A CEO's True Story
Edition: New Ed edition
Publisher: Free Press; Simon & Schuster
Published: January 15, 2000
Language: eng
Format: Paperback
Number of pages: 254
ISBN-13: 9780684863122
Subjects: Customer services; Management & management techniques; General; Business/Economics; Business & Economics; Business / Economics / Finance; Consumer Behavior - General; Customer Service; Business & Economics / General
First sentence: Do you lie awake at night, as I do, worrying that someone will come along tomorrow and eat your lunch?