Customer-Centered Growth
Subtitle: Five Proven Strategies for Building Competitive Advantage
Publisher: Basic Books
Published: January 1, 1996
Language: eng
Number of pages: 336
ISBN-13: 9780201154931
First sentence: ON A WEDNESDAY MORNING in the winter of 1991, readers of the Boston Herald were treated to a picture of Steve DiFillippo, normally an agreeable fellow, carving up his American Express card with a butcher knife.