Citizens first 3
Subtitle: summary report
By: George Spears, Kasia Seydegart, Erin Research Inc. for the Public Sector Service Delivery Council and the Institute of Public Administration of Canada.
Contributors: Seydegart, Kasia.; Erin Research (Firm); Institute of Public Administration of Canada.; Institute for Citizen Centred Service.
Publisher: Institute of Public Administration of Canada
Published: 2003
Place of publication: Toronto
Language: eng
Number of pages: 34
Subjects: Public administration -- Canada -- Public opinion.; Civil service -- Customer services -- Canada -- Public opinion.; Public opinion -- Canada.; Canada -- Administration -- Public opinion.
Other titles: Citoyens d'abord 3 :
Notes: Title on added t. p.: Citoyens d'abord 3.

"Jan2003."

Includes bibliographical references.

Text in English and French on inverted pages.