Scaling up excellence
Subtitle: getting to more without settling for less
By: Robert I. Sutton and Huggy Rao
Contributors: Rao, Hayagreeva, 1959- author
Edition: First edition.
Publisher: Random House US; Crown Business
Published: 2014
Language: eng
Number of pages: 346
ISBN-13: 9780385347020; 9780804138352
Subjects: Organizational change; Organizational effectiveness; Customer relations
Description: "In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"--
Notes: Includes bibliographical references and index.
Table of contents: title: Preface:; title: The problem of more --; title: Setting the stage:; title: It's a ground war, not just an air war : going slower to scale faster (and better) later ;; title: Buddhism versus Catholicism : choosing a path --; title: Scaling principles:; title: Hot causes, cool solutions : stoking the scaling engine ;; title: Cut cognitive load : but deal with necessary complexity ;; title: The people who propel scaling : build organizations where "I own the place and the place owns me" ;; title: Connect people and cascade excellence : using social bonds to spread the right mindset ;; title: Bad is stronger than good : clearing the way for excellence --; title: Parting points:; title: Did this, not that : imagine you've already succeeded (or failed) ;; title: Teach us more, learn more -- Appendix: The seven-year conversation : how we developed these ideas.