Performance measurement and quality management in public libraries: IFLA Satellite Meeting, Berlin, 25-28 August, 1997 
Subtitle: proceedings (DBI-Materialien)
Publisher: Deutsches Bibliotheksinstitut
Published: 1998
Language: eng
Format: Unknown Binding
Number of pages: 260
ISBN-13: 9783870689681
Subjects: Quality control; Congresses; United States; Public libraries; Europe