The managed heart
Subtitle: commercialization of human feeling
By: Arlie Russell Hochschild
Edition: [2012 ed.] / updated with a new preface.
Publisher: University of California Press
Published: 2012
Place of publication: Berkeley, Calif; London
Language: eng
Number of pages: 327
ISBN-13: 9780520272941
Subjects: Work; Economic aspects; Employee motivation; Emotions; Psychological aspects
Notes: Various printings.

Previous edition: 20th anniversary ed. 2003.

Includes bibliographical references (pages 277-315) and index.