Conceptual and operational issues in measuring consumer disputing behavior
By: Jack Ladinsky, Charles Susmilch.
Contributors: Susmilch, Charles.
Series: Working paper / Disputes Processing Research Program -- 1981-3; Working papers (University of Wisconsin--Madison. Disputes Processing Research Program) -- 1981-3.
Publisher: University of Wisconsin-Madison, Law School, Disputes Processing Research Program
Place of publication: Madison, Wis
Number of pages: 27
Subjects: Consumer protection -- United States.
Notes: Cover title.

Bibliography: p. 26-27.