The Art of Communicating
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740300079
Table of contents: title: Content; title: Preface; title: 1 Communications; title: 2 Counselling Skills; title: 3 Customer Care; title: 4 Influencing and Negotiating Skills; title: 5 Presentation Skills; title: 6 Web Resources on “The Art of Communication”