Selection and definition of performance indicators for water and wastewater utilities
By: prepared by Pat Crotty ; jointly sponsored by AWWA Research Foundation and American Water Works Association.
Contributors: AWWA Research Foundation.; American Water Works Association.
Publisher: AWWA Research Foundation and American Water Works Association
Published: 2004
Place of publication: [Denver Colo.]
Language: eng
Number of pages: 125
ISBN-13: 9781583213049
Subjects: Water utilities -- United States -- Management; Sewage -- Management; Benchmarking (Management) -- United States
Notes: Includes bibliographical references (p. 123-124).

Also issued online.