Executive summary of "Voice of the customer"
Subtitle: in-depth research reveals attitudes towards the industry ...
By: the Quality Insurance Congress.
Contributors: Quality Insurance Congress.
Publisher: Quality Insurance Congress, Communications Group
Published: 1996
Place of publication: New York, NY
Language: eng
Number of pages: 36
Subjects: Insurance companies -- United States -- Public opinion.; Insurance -- Economic aspects -- United States -- Public opinion.; Consumers -- United States -- Attitudes.
Other titles: Voice of the customer; Risk management. Supplement.
Notes: Cover title.

"A special supplement to: Risk management."

Contains advertising.