In pursuit of quality
Subtitle: views from the leading edge : a conference report
By: [edited by Lorri A. Grube].
Contributors: Grube, Lorri A.; Conference Board.
Series: Report / The Conference Board ;; no. 1132-95-CH; Conference Board report ;; no. 1132-95-CH.
Publisher: Conference Board
Published: 1995
Place of publication: New York, N.Y
Language: eng
Number of pages: 45
Subjects: Total quality management -- Congresses; Organizational learning -- Congresses; Reengineering (Management) -- Congresses; Problem solving -- Congresses; Corporate culture -- Congresses; Customer services -- Congresses; Consumer satisfaction -- Congresses
Other titles: Views from the leading edge
Notes: Cover title.
"This report is based on excerpts of speeches given at The Conference Board's Quality Conference, held in New York City on March 21-22, 1995, and the Quality Conference in Europe, cosponsored by the European Foundation for Quality Management, held in Frankfurt on April 26-27, 1995."--P. 6.