Supervising complex interdependent work processes
By: Jody Hoffer Gittell
Contributors: Harvard Business School. Division of Research
Edition: Rev.
Series: Working paper / Division of Research, Harvard Business School -- 96-047; Working paper (Harvard Business School. Division of Research) -- 96-047
Publisher: Division of Research, Harvard Business School
Published: 1996
Place of publication: Boston]
Language: eng
Number of pages: 31
Description: Many organizational theorists have argued that supervision is increasingly obsolete. One of the main supporting arguments is that a growing proportion of tasks are complex and interdependent and that such tasks are best managed by teams with little supervision. I explore one prototypical process, and find that it functions best with smaller rather than larger spans of control.
Notes: "Rev. 1/99."

Includes bibliographical references.