Extraordinary guarantees
Subtitle: a new way to build quality throughout your company & ensure satisfaction for your customers
By: Christopher W.L. Hart.
Publisher: AMACOM
Published: 1993
Place of publication: New York
Language: eng
Number of pages: 184
Subjects: Quality of products -- United States.; Warranty -- United States.; Consumer protection -- United States.; Consumer satisfaction -- United States.
Notes: Includes bibliographical references and index.