Communicating at work
Subtitle: principles and practices for business and the professions
By: Ronald B. Adler, Jeanne Marquardt Elmhorst.
Contributors: Elmhorst, Jeanne Marquardt.
Edition: 5th ed.
Publisher: McGraw-Hill Co.
Published: 1996
Place of publication: New York
Language: eng
Format: Paperback
Number of pages: 496
ISBN-13: 9780070004788
Subjects: Business communication.; Interpersonal communication.
Notes: Includes bibliographical references (p. 475-487) and index.
"International edition"--T.p. verso.
Table of contents: title: Part 1 : Basics of business and professional communication.; title: Communicating at work; title: Communication, culture, and work; title: Part 2 : Personal skills.; title: Verbal and nonverbal messages; title: Listening; title: Interpersonal skills; title: Principles of interviewing; title: Types of interviews; title: Part 3 : Working in groups.; title: Working in teams; title: Effective meetings; title: Part 4 : Making effective presentations.; title: Developing the presentation; title: Organizing your ideas; title: Verbal and visual support in presentations; title: Delivering the presentation; title: Informative, group, and special-occasion speaking; title: Persuasive presentations; title: Appendix : Format and design of written business messages; title: Glossary