Customer-Centered
Subtitle: Telecommunications Services Marketing (Artech House Telecommunications Library)
Publisher: Artech House Publishers; Artech House
Published: August 30, 2004
Language: eng
Format: Hardcover
Number of pages: 224
ISBN-13: 9781580538541
Subjects: Postal & telecommunications industries; Sales & marketing; Marketing; Consumer satisfaction; Business & Economics; Technology & Industrial Arts; Telecommunications; Business/Economics; Telecommunication; Marketing - General; Competition, International; Customer Service; Customer relations
First sentence: A telecommunications executive once said [1], Operations looks from equipment, out.