Supervisor's survival kit
By: Clifford R. Goodwin, Daniel B. Griffith.
Contributors: Griffith, Dan
Edition: 11th ed.
Series: NetEffect series
Publisher: Prentice Hall
Published: 2008
Place of publication: Columbus, Ohio
Language: eng
ISBN-13: 9780132396981
Subjects: Supervision of employees; Personnel management
Notes: Includes index.
Table of contents: title: Should you be a supervisor?; title: Making the transition; title: The supervisor's role and responsibility in the modern organization; title: Achieving productivity through people; title: The supervisor-employee relationship; title: Creating a productive working climate; title: Quality control and continuous improvement; title: The effective work team; title: Communicating privately; title: The problem employee; title: Staffing; title: Delegation; title: Use your knowledge power; title: Managing performance; title: Learning how to concentrate and manage your time; title: Establishing goals and planning; title: Setting priorities; title: Make decisive decisions; title: Common mistakes you don't want to make; title: Converting change into opportunity.