Customer service in insurance
Subtitle: improving your skills : an interactive interpersonal skills textbook/workbook
By: Richard Bailey, Kenneth Huggins, Dani L. Long.
Contributors: Huggins, Kenneth.; Long, Dani L.; Huggins, Kenneth.
Series: LOMA series in customer service
Publisher: Life Office Management Association
Published: 1991
Place of publication: Atlanta
Language: eng
Number of pages: 252
Subjects: Insurance companies -- Customer services.; Customer services.; Customer relations.
Notes: Includes bibliographical references and index.
Companion volume to Kenneth Huggins's Customer service in insurance: principles and practices.