Consumer problems and consumerism
Subtitle: analysis of calls to a consumer hot line
By: Steven L. Diamond, Scott Ward, Ronald Faber
Contributors: Ward, Scott, 1942-; Faber, Ronald
Series: Working paper - Marketing Science Institute ; P-41-A
Publisher: Marketing Science Institute
Published: 1974
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 37
Subjects: Consumer complaints; Consumers -- United States
Notes: "Preliminary research report"

Bibliography: p. 35