Black box thinking
Subtitle: why most people never learn from their mistakes--but some do
By: Matthew Syed
Publisher: Portfolio/Penguin
Published: 2015
Language: eng
Number of pages: 322
ISBN-13: 9781591848226
Subjects: Errors; Failure (Psychology); Success
Description: "Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.
Notes: Includes bibliographical references (pages 297-310) and index.
Table of contents: title: The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success; title: Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice; title: Confronting complexity. The nozzle paradox ; Scared straight?; title: Small steps and giant leaps. Marginal gains ; How failure drives innovation; title: The blame game. Libyan Arab Airlines flight 114 ; The second victim; title: Creating a growth culture. The Beckham effect ; Redefining failure; title: Coda : The big picture.