Strategic issues facing life insurers
By: Stephen W. Forbes.
Contributors: Life Office Management Association.
Publisher: LOMA
Published: 2001
Place of publication: [Atlanta, Ga.]
Language: eng
Number of pages: 113
Subjects: Insurance, Life -- United States -- Management
Notes: Includes bibliographical references (p. 107-113)
Table of contents: title: Machine generated contents note: Chapter 1: The Complex Competitive Landscape Creating and Maintaining Long Term Profitability The Financial Services Customer Common Needs of Financial Services Customers The Uncertain Competitive Landscape Chapter 2: Hierarchies and Financial Conglomerates The Need for Organizational Hierarchies Financial Conglomerates The Strengths of Financial Conglomerates The Weaknesses of Financial Conglomerates Correcting the Weaknesses of Financial Conglomerates Innovations Come from Firms of All Sizes Chapter 3: Network Organizations Improvements in Networks Advantages of Networks Disadvantages of Networks Business-to-Business (B2B) Networks Business-to-Customer (B2C) Networks Considerations in Forming Networks with Business Partners Considerations in Building Networks Involving Business Partners Management Requirements in Networks Involving Business Partners Legal Aspects of Networking Network Implementation and Migration Issues Monitoring Network Performance Hierarchical-Network Organizations Chapter 4: Customer Management Strategies An Overview of Savings Behavior in the U.S Factors Affecting Savings Behavior Income, Wealth, and the Need for Protection Understanding the Customer Strategies for Retaining Customers Chapter 5: Human Resources Management in Profitable Organizations Management Requirements for the New Business Environment Employee Expectations Employer Expectations Methods of Hiring and Retaining the Right Employees Managing Relationships with Distributors Chapter 6: The Role of Financial Management in Providing Sustained Profitability Measuring Financial Performance Balanced Scorecard Measures of Corporate Objectives Financial Management Technologies Appropriate Chargebacks for Financial Information Chapter 7: Strategic Questions Marketplace Questions Organizational Design Questions Human Resources Questions Financial Management Questions.