The new welfare bureaucrats
Subtitle: entanglements of race, class, and policy reform
By: Celeste Watkins-Hayes.
Publisher: University of Chicago Press
Published: 2009
Place of publication: Chicago; London
Language: eng
Number of pages: 328
ISBN-13: 9780226874913; 9780226874920
Subjects: Public welfare administration -- United States; Social case work -- United States; Social service and race relations -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction: do street-level bureaucracies matter in a post-welfare era?; title: Situated bureaucrats: locating identity in catch-all bureaucracies; title: Not everyone has the same bag of tricks: identity discord, discretionary toolkits, and policymaking in a changing institution; title: Reinventing the street-level welfare bureaucrat: the reformation of professional; title: Identities in postreform welfare offices; title: Am I my sister's keeper: race, class, gender, and community in Staunton; title: Race, place, and politics: negotiating community and diversity in Fishertown; title: Conclusion: the crisis of identity in catch-all bureaucracies; title: Appendix A: professional identities in the making: a history of the profession of welfare casework; title: Appendix B: demographic data; title: Appendix C: methodology.