Getting disputes resolved
Subtitle: designing systems to cut the costs of conflict
By: William L. Ury, Jeanne M. Brett, Stephen B. Goldberg.
Contributors: Brett, Jeanne M; Goldberg, Stephen B
Series: A Joint publication in the Jossey-Bass management series and the Jossey-Bass social & behavioral science series
Place of publication: San Francisco
Number of pages: 201
Subjects: Conflict management.
Notes: Bibliography: p. 177-195.  Includes index.

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