A practical guide to working with reluctant clients in health and social care
By: Maggie Kindred ; illustrated by Cath Kindred
Publisher: Jessica Kingsley Publishers
Published: 2010
Place of publication: Philadelphia
Language: eng
ISBN-13: 9781849051026
Notes: Includes bibliographical references and index.
Table of contents: title: Starting points; title: Your philosophy; title: Helping others; title: Messages; title: Power; title: Non-verbal communication; title: Dress; title: Rights; title: Staying safe; title: Making contact with clients; title: Contracts; title: Recording; title: Methods of helping suited to the reluctant client; title: Good endings; title: Rewards.