Defusing disruptive behavior
Subtitle: a workbook for health care leaders.
Contributors: Armes, Audrie.; Bernotas, Andrew.; Joint Commission on Accreditation of Healthcare Organizations.
Publisher: Joint Commission Resources
Published: 2007
Place of publication: Oakbrook Terrace, Ill
Language: eng
Number of pages: 100
ISBN-13: 9781599400846
Subjects: Hospitals -- Personnel management; Organizational culture; Safety; Interpersonal relations; Dissent and disputes; Attitude of health personnel; Behavior
Notes: Includes bibliographical references and index.