Strategic IT management
Subtitle: a concise study
By: S.A. Kelkar
Edition: Eastern economy ed.
Publisher: PHI Learning
Published: 2010
Place of publication: New Delhi
Language: eng
Number of pages: 964
ISBN-13: 9788120339514
Subjects: Computer systems; Management; Electronic data processing departments; Information technology; Information resources management
Description: "This book allows students to learn the essentials of theory and practice of Strategic Information Technology (IT) Management through serialization of key points. The book is structured into three units and ten appendices. Unit I on Strategic Role of IT explains the need for IT management and discusses its role in business and decision making. Besides, different types of IT and business models are explained. Unit II on Planning for IT Support discusses the various IT management processes, IT service management, management of information resources, strategic planning for IT and IT investments. Unit III on Ensuring IT Support focuses on implementation of security aspects, organization structure of IT and management of information systems. In addition, the appendices complement the three units with a view to equipping the readers with the basics of information technology, information systems, strategy and planning, engineering economy, risk management, and configuration management."--Publisher's description
Table of contents: title: Unit I: Strategic role of IT: Why strategic IT management?; title: Role of IT/IS in business; title: IT and new business models; title: Role of IT/IS in decision support; title: IT and organization structure; title: IT and information assurance; title: Unit II: Planning for IT support: IT management processes; title: Heart of service management; title: Ongoing service improvement; title: Information resources management; title: Planning for IT/IS; title: Capacity planning; title: IT investments; title: Unit III: Ensuring IT support: Implementing IT/IS; title: Information integrity; title: IT organization structure; title: IT/IS roles; title: IT/IS people issues.