Total quality management
By: Dale H. Besterfield ... [et al.].
Contributors: Besterfield, Dale H.
Edition: 3rd ed., International ed.
Publisher: Prentice Hall; Prentice-Hall International
Published: 2003
Place of publication: Upper Saddle River, N.J; London
Language: eng
Number of pages: 640
Subjects: Total quality management.; Total quality control.; Quality control.; Producation management.
Notes: Previous ed.: 1999.

Includes bibliographical references and index.