Supervision
Subtitle: managing for results
By: John W. Newstrom
Edition: 10th ed.
Publisher: McGraw-Hill
Published: 2013
Place of publication: New York
Language: eng
Number of pages: 496
ISBN-13: 9780078023170
Subjects: Supervision of employees; Personnel management
Notes: Includes index.
Table of contents: title: Supervisory management; title: The supervisor's role in creating a positive workplace; title: Planning and problem solving; title: Setting goals, making plans, and improving costs; title: Problem solving and managing information; title: Organizing, staffing, and training; title: Organizing an effective department; title: Staffing with human resources; title: Training and developing employees; title: Leading the workforce; title: Leadership skills, styles, and qualities; title: Effective employee communication; title: Motivating employees to perform; title: Understanding and motivating people at work; title: Counseling and performance management; title: Controlling; title: Control: monitoring and improving results; title: Appraising employee performance; title: Contemporary concerns of supervision; title: Building groups, managing teams, and resolving conflict; title: Managing a diverse workforce; title: Employee safety and health, and labor relations.