Strategies for technical and workplace communication
By: Laura J. Gurak, John M. Lannon.
Contributors: Lannon, John M.
Publisher: Longman
Published: 2009
Place of publication: Boston
Language: eng
ISBN-13: 9780205698240
Subjects: Business communication; Communication of technical information; Technical writing
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction to technical communication; title: Teamwork, ethics, persuasion, and global issues in technical communication; title: The research process in technical communication; title: Designing and delivering usable information; title: Structuring information for your readers; title: Writing with a readable style; title: Using audience-centered visuals; title: Designing user-friendly documents; title: Resumes and other employment materials; title: Memos and letters; title: Definitions; title: Descriptions; title: Instructions and procedures; title: Summaries; title: Informal reports; title: Formal reports; title: Proposals; title: Digital communication : email, instant messages, blogs, wikis, and RSS feeds; title: Online videos and podcasts; title: Web pages; title: Oral presentations.