Transforming health care
Subtitle: Virginia Mason Medical Center's pursuit of the perfect patient experience
By: Charles Kenney
Publisher: CRC Press
Published: 2011
Place of publication: Boca Raton
Language: eng
ISBN-13: 9781563273759
Description: "A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women  clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.
Notes: Includes bibliographical references and index.