Driving excellence
Subtitle: transform your organization's culture --and achieve revolutionary results
By: Mark Aesch
Edition: 1st ed.
Publisher: Hyperion
Published: 2011
Place of publication: New York
Language: eng
Number of pages: 239
ISBN-13: 9781401323974
Subjects: Leadership; Organizational effectiveness; Success in business
Description: Challenges companies that use such traditional cost-saving practices as layoffs and service cutting, sharing the story of how the author revitalized a flagging transportation company using principles that enabled high levels of profit and customer satisfaction.
Notes: Includes index.