Senior living communities
Subtitle: operations management and marketing for assisted living, congregate, and continuing care retirement communities
By: Benjamin W. Pearce.
Publisher: Johns Hopkins University Press
Published: 1998
Place of publication: Baltimore
Language: eng
Number of pages: 353
Subjects: Congregate housing -- United States -- Management; Life care communities -- United States -- Management; Older people -- Care -- United States; Frail elderly -- Care -- United States
Description: In Senior Living Communities Benjamin Pearce offers the first comprehensive guide to managing these important facilities. Drawing on years of experience running successful retirement communities, Pearce offers a wealth of sound advice and practical solutions. He discusses operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources.

He also offers specific details on resident relations, transportation, activities, food service, housekeeping, laundry, and maintenance. An extensive operations audit is included in an appendix.
Notes: Includes bibliographical references (p. 347) and index.