How to manage disagreements and develop trust and understanding
By: Shay McConnon ; Margaret McConnon
Contributors: McConnon, Margaret
Edition: 3rd rev. ed.
Publisher: How To Books Ltd; [distributor] Grantham Book Services Ltd
Published: 2008
Place of publication: Oxford
Language: eng
Number of pages: 131
ISBN-13: 9781845282479
Subjects: Work environment; Conflict management
Notes: Replaces: 9781857039443. "Resolving conflict"

Replaced by: 9781845284138. "Resolving conflict"

Professional & Vocational.

English.
Table of contents: title: About the authors; title: Preface; title: Introduction; title: 1. How the view explains our differences; title: 2. Differences in personality types; title: 3. Fight the difference or celebrate it?; title: 4. Are you building a bridge or a barrier?; title: 5. Understand and manage your feelings; title: 6. Develop your skills and increase your choices; title: 7. Four steps to resolution; title: 8. Preventing conflict Appendices; title: Appendices; title: Biblography; title: Index; title: Conflicty resolution workshop.