Microsoft Dynamics CRM 4.0 step by step
By: Mike Snyder ... [et al.].
Contributors: Snyder, Mike.
Series: Step by step
Publisher: Microsoft Press
Published: 2009
Place of publication: Redmond, Wash
Language: eng
Number of pages: 441
ISBN-13: 9780735625761
Subjects: Microsoft CRM; Customer relations -- Management -- Data processing; Management information systems
Other titles: Dynamics CRM 4.0
Notes: "CD includes skill-building practice files, complete ebook"--Cover.

Includes index.