The emotionally intelligent workplace
Subtitle: how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations
By: Cary Cherniss, Daniel Goleman, editors ; foreword by Warren Bennis.
Contributors: Cherniss, Cary.; Goleman, Daniel.
Edition: 1st ed.
Series: Advances in emotional intelligence; The Jossey-Bass business & management series
Publisher: Jossey-Bass
Published: 2001
Place of publication: San Francisco
Language: eng
Number of pages: 352
Subjects: Emotional intelligence; Emotional intelligence tests; Work -- Psychological aspects; Success in business
Description: What is emotional intelligence? What difference does it really make? And what is the best way to promote it in the workplace? In "The Emotionally Intelligent Workplace", two renowned experts on the subject and a stellar group of contributors offer their perspectives on how to measure emotional intelligence, use it as a basis for selection, and improve it at the individual, group, and organizational levels. Cary Cherniss and Daniel Goleman show HR managers, executives, consultants, and psychologists how to move beyond working with the individual and enhance the performance of the entire organization.
Notes: Includes bibliographical references (p. 305-325) and indexes.
Table of contents: title: Emotional intelligence and organizational effectiveness / Cary Cherniss; title: Emotional intelligence : issues in paradigm building / Daniel Goleman; title: An EI-based theory of performance / Daniel Goleman; title: The economic value of emotional intelligence competencies and EIC-based HR programs / Lyle M. Spencer; title: Measurement of individual emotional competence / Marilyn K. Gowing; title: Group emotional intelligence and its influence on group effectiveness / Vanessa Urch Druskat, Steven B. Wolff; title: Using human resource functions to enhance emotional intelligence / Ruth L. Jacobs; title: The challenge of hiring senior executives / Claudio Fernández-Aráoz; title: Training for emotional intelligence : a model / Cary Cherniss, Daniel Goleman; title: How and why individuals are able to develop emotional intelligence / Richard E. Boyatzis; title: Developing emotional competence through relationships at work / Kathy E. Kram, Cary Cherniss; title: Implementing emotional intelligence programs in organizations / Cary Cherniss, Robert D. Caplan.