A taxonomy of consumer satisfaction / dissatisfaction measures
By: Alan R. Andreasen
Contributors: University of Illinois at Urbana-Champaign. College of Commerce and Business Administration
Series: Faculty working papers -- no. 309; Faculty working papers -- no. 309.
Publisher: College of Commerce and Business Administration, University of Illinois at Urbana-Champaign
Published: 1976
Place of publication: [Urbana, Ill.]
Language: eng
Number of pages: 19
Subjects: Satisfaction; Consumers
Notes: Includes bibliographical references.