A vision and implementation strategy for improved customer-oriented service delivery
Subtitle: implementing the National Performance Review's information technology recommendations
By: Customer Service Improvement Team (CSIT) of the Information Infrastructure Task Force (IITF), Committee on Applications and Technology's Government Information Technology Services (GITS) Working Group.
Contributors: United States. Government Information Technology Services Working Group. Customer Service Improvement Team.; National Performance Review (U.S.)
Publisher: The Review
Published: 1995
Place of publication: [Washington, D.C.?]
Language: eng
Number of pages: 24
Subjects: United States. Government Information Technology Services Working Group. Customer Service Improvement Team.; Administrative agencies -- United States -- Management.; Bureaucracy -- United States.; Customer services -- United States.
Other titles: Implementing the National Performance Review's information technology recommendations
Notes: Shipping list no.: 95-0278-P.
"April 1995."