User services in libraries and information units
By: Edinburgh's Telford College, Department of Library and Information Science. Services for disadvantaged and specialist groups ; Communication and personal presentation skills ; Appendices.
Contributors: Edinburgh's Telford College. Department of Library and Information Science.
Series: National certificate in library and information science -- 7130091
Publisher: [Edinburgh's Telford College]
Published: 1990
Place of publication: [Edinburgh]
Language: eng
Subjects: Reference services (Libraries); Information services.; Libraries -- Customer services.