Reorganizing for Customer and Patient Care Manual and CD
Subtitle: Change Management, Corporate Culture, and Organizational Structure in  Healthcare Organizations, ... Quality Management in Their Organization
Edition: Spi Pap/CD edition
Publisher: University Of Health Care
Published: June 2004
Language: eng
Format: Spiral-bound
Number of pages: 46
ISBN-13: 9781594910180
Subjects: Business & Management; Medicine; Business & Economics; Medical / Nursing; Business/Economics; Caregiving; Education & Training; Medical / General; Customer Service; Human Resources & Personnel Management
First sentence: I wrote this course because I care about my patients and try, sometimes imperfectly, to apply the rule of doing to others what you wish they would do to you.