Perceived organizational support
Subtitle: fostering enthusiastic and productive employees
By: Robert Eisenberger, Florence Stinglhamber
Contributors: Stinglhamber, Florence
Edition: 1st ed.
Publisher: American Psychological Association
Published: 2011
Place of publication: Washington, DC
Language: eng
Number of pages: 304
ISBN-13: 9781433809330
Subjects: Industrial relations; Organizational behavior; Organizational sociology; Employees; Employee motivation; Organizational effectiveness
Description: "Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. "Perceived organizational support" -- employees' perception of how much an organization values their contribution and cares about their well-being -- mutually benefits both employees and their organizations and is integral to sustainable employer-employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes" -- Publisher description.
Notes: Includes bibliographical references (p. 251-290) and index.
Table of contents: title: The supportive organization; title: Perceived organizational support; title: Antecedents of perceived organizational support; title: Deliverers and targets of perceived organizational support; title: Employees' subjective well-being; title: Positive orientation toward the organization and work; title: Behavioral outcomes of perceived organizational support; title: Managing for perceived organizational support; title: Perceived organizational support-today and in the future.