Library security
Subtitle: better communication, safer facilities
By: Steve Albrecht
Publisher: Amer Library Assn Editions
Published: 2015
Language: eng
Number of pages: 165
ISBN-13: 9780838913307
Subjects: Libraries; Safety measures; Library buildings; Security measures
Description: Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
Notes: Includes bibliographical references (pages 159-160) and index.
Table of contents: title: The new library workplace : not so quiet; title: Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct; title: Challenging patron behaviors; title: Common types of challenging patrons; title: Understanding threats and getting help; title: Workplace violence: awareness, prevention, and response; title: Conducting your own site security survey; title: Community partnerships : law enforcement, mental health, and homeless services; title: Staff development for a safer library; title: Library security survey checklist; title: Sample library security suggestions for site survey reports; title: Sample staff training exercises; title: Want less stress? : try more BREADS.