Measuring business excellence
By: Gopal K. Kanji.
Series: Routledge advances in management and business studies -- 21
Publisher: Routledge
Published: 2002
Place of publication: London; New York
Language: eng
Number of pages: 240
Subjects: Total quality management -- Evaluation.; Industrial management -- Evaluation.; Industrial productivity -- Evaluation.; Organizational effectiveness -- Evaluation.
Notes: Includes bibliographical references (p. [228]-236) and index.