The concept of product quality
By: by David A. Garvin
Series: Working paper / Division of Research, Graduate School of Business Administration, Harvard University -- 1-784-030; Working paper (Harvard University. Graduate School of Business Administration. Division of Research) -- HBS 84-30
Publisher: Division of Research, Graduate School of Business Administration, Harvard University
Published: 1983
Place of publication: Boston, Mass. (Soldiers Field, Boston 02163)
Language: eng
Number of pages: 36
Subjects: Quality of products
Notes: "November 1983."

Bibliography: leaves 32-36.