Patient satisfaction pays
Subtitle: quality service for practice success
By: Stephen W. Brown ... [et al.].
Contributors: Brown, Stephen Walter, 1943-
Publisher: Aspen Publishers
Published: 1993
Place of publication: Gaithersburg, Md
Language: eng
Number of pages: 411
Subjects: Patient satisfaction.; Medical personnel and patient.; Medical care -- Quality control.; Patient Satisfaction.; Quality Assurance, Health Care.
Notes: Includes bibliographical references and index.