I Hear What You Say, But What Are You Telling Me?
Subtitle: The Strategic Use of Nonverbal Communication in Mediation
Edition: 1st edition
Publisher: Jossey-Bass
Published: October 15, 2001
Language: eng
Format: Hardcover
Number of pages: 288
ISBN-13: 9780787957094
Subjects: Communication Studies; Industrial arbitration & negotiation; Management & management techniques; Personnel & human resources management; Negotiation; General; Psychology; Business / Economics / Finance; Interpersonal Relations; Nonverbal Communication; Business Communication - General; Business & Economics / Business Communication; Body language; Interpersonal Communication
First sentence: As someone who deals constantly with conflict resolution you realize just how much preparation is necessary before you walk through any mediation door.