Self-service in the Internet age
Subtitle: expectations and experiences
By: Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors.
Contributors: Oliver, Dave.; Romm-Livermore, Celia, 1954-; Sudweeks, Fay.
Series: Computer supported cooperative work
Publisher: Springer
Published: 2009
Place of publication: London
Language: eng
Number of pages: 277
ISBN-13: 9781848002067; 9781848002074
Subjects: Internet service providers; Internet -- Social aspects; Internet -- Economic aspects; Service industries -- Data processing
Notes: Includes bibliographical references and index.