Why we shall have mystery shopping!
Subtitle: the book about mystery shopping for employees
By: authors: Veronica Boxberg Karlsson, Lina Thomasdotter Schölin ; illustrations: Isabelle Wester Kågelius ; translation: Lena Cederlöf ; editing: Harvey Gilbert
Contributors: Schölin, Lina Thomasdotter, 1981-; Wester Kågelius, Isabelle, 1993-; Cederlöf, Lena
Edition: 1. ed.
Publisher: Better Business Word Wide
Published: 2008
Place of publication: Vallentuna
Language: eng
Number of pages: 66
ISBN-13: 9789163316531
Subjects: Kundkontakter
Other titles: Why wee need Mystery Shopping!
Work titles: Därför skall vi ha mystery shopping