Creating and testing of service ideas and service production concepts
By: Ritva Kinnunen
Contributors: Svenska handelshögskolan (Helsinki, Finland)
Series: Ekonomi och samhälle -- nr. 92; Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) -- nr. 92
Publisher: Swedish School of Economics and Business Administration
Published: 2001
Place of publication: Helsingfors
Language: eng
Number of pages: 264
Notes: Thesis (doctoral)--Swedish School of Economics (Helsinki, Finland), 2001.

Includes bibliographical references (p. 240-259)