Quality improvement programs in ARL libraries
By: compiled by Jack Siggins and Maureen Sullivan.
Contributors: Siggins, Jack.; Sullivan, Maureen.; Association of Research Libraries. Systems and Procedures Exchange Center.
Series: SPEC kit -- 196; SPEC flyer -- 196
Publisher: Association of Research Libraries, Office of Management Services
Published: 1993
Place of publication: Washington, DC
Language: eng
Number of pages: 127
Subjects: Libraries -- Quality control; Total quality management
Notes: At head of title: Systems and Procedures Exchange Center.

"September 1993."

Includes bibliographical references.