Reference and online services handbook
Subtitle: guidelines, policies, and procedures for libraries
By: by Bill Katz and Anne Clifford.
Contributors: Katz, Bill, 1924-; Clifford, Anne.
Publisher: Neal-Schuman
Published: 1981
Place of publication: New York
Language: eng
Subjects: Reference services (Libraries) -- United States -- Handbooks, manuals, etc.; On-line bibliographic searching -- Handbooks, manuals, etc.