Zapp!
Subtitle: the lightning of empowerment : how to improve productivity, quality, and employee satisfaction
By: William C. Byham with Jeff Cox.
Contributors: Cox, Jeff, 1951-
Edition: 1st Ballantine Books ed.
Publisher: Ballantine Books
Published: 1992
Place of publication: New York
Language: eng
Number of pages: 191
Subjects: Communication in management.; Interpersonal relations.
Other titles: The lightning of empowerment.
Notes: "A Fawcett Columbine book."