Helping the Difficult Library Patron
Subtitle: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem
Publisher: Haworth Press
Published: July 2002
Language: eng
Format: Hardcover
Number of pages: 303
ISBN-13: 9780789017307
Subjects: Interdisciplinary Studies; Public relations; Libraries; Language Arts & Disciplines; Reference; Language; Security measures; Public services (Libraries); General; Library & Information Science; Libraries and community
First sentence: SUMMARY. Every type of library will inevitably have problem patrons, but this article focuses mainly on public and academic libraries.