Total quality management in action
By: Howard S. Gitlow, Shelly J. Gitlow.
Contributors: Gitlow, Shelly J., 1950-
Publisher: PTR Prentice Hall
Published: 1994
Place of publication: Englewood Cliffs, N.J
Language: eng
Number of pages: 266
Subjects: Total quality management.; Total quality management -- Case studies.
Notes: Includes bibliographical references and index.