The financial professional's guide to communication
Subtitle: how to strengthen client relationships and build new ones
By: Robert L. Finder, Jr
Publisher: FT Press
Published: 2013
Language: eng
Number of pages: 196
ISBN-13: 9780133017908
Subjects: Financial planners; Business communication; Customer relations
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction: learning to dance; title: Defining your core; title: The secret of listening critically; title: "The financial professional will see you now"; title: Please, tell me more; title: Any questions?; title: Skills for speaking critically; title: Speaking critically; title: The vocal component; title: The eyes have it; title: Are you a substance abuser?; title: It's all in the presentation; title: On the way to Carnegie Hall; title: Conclusion; title: End notes.