Guidance on implementation of the NHS complaints procedure
By: Welsh Office, Department of Health.
Edition: April 1996.
Published: 1996
Place of publication: [Cardiff] ([The Welsh Office department of Health]
Language: eng
Number of pages: 70
Other titles: Complaints  Listening...Acting...Improving.
Notes: Cover title: Complaints - Listening...Acting...Improving: Guidance on implementation of the NHS complaints procedure.