Transportation--total customer satisfaction
Subtitle: 1995 TAC annual conference : proceedings = Satisfaire la clientèle, un impératif dans les transports : congrès annuel 1995 de l'ATC : compte rendu
By: TAC ATC.
Publisher: Transportation Association of Canada
Published: 1995
Place of publication: Ottawa
Language: eng
Subjects: Transportation -- Canada -- Congresses; Transportation -- Congresses; Roads -- Canada -- Congresses; Transportation -- Social aspects -- Congresses; Transportation -- Social aspects -- Canada -- Congresses
Other titles: Satisfaire la clientèle, un impératif dans les transports; 1995 TAC annual conference :; Congrès annuel 1995 de l'ATC :
Notes: "... held in Victoria, B.C. from October 22 to 25 ..."--Foreword.

Includes bibliographical references.

In English with preliminaries also in French.