Benchmarking interlibrary loan
Subtitle: a pilot project
By: Susan R. Jurow, Jack A. Siggins, Nancy J. Kaplan ; edited by Laura A. Rounds.
Contributors: Siggins, Jack.; Kaplan, Nancy J.; Rounds, Laura.
Series: OMS occasional paper ;; #18; Occasional paper (Association of Research Libraries. Office of Management Services) ;; 18.
Publisher: Association of Research Libraries, Office of Management Services
Published: 1995
Place of publication: Washington, DC
Language: eng
Number of pages: 30
Subjects: Interlibrary loans -- United States -- Evaluation.; Academic libraries -- United States -- Evaluation.; Benchmarking (Management) -- United States.
Notes: "October 1995."