How to win more business by phone, telex and fax
By: Bernard Katz.
Contributors: Katz, Bernard, 1927-
Edition: (2nd ed.).
Publisher: Hutchinson Business
Published: 1987
Place of publication: London
Language: eng
Number of pages: 224
Subjects: Telephone selling.; Telecommunication.
Notes: Previous ed., published as How to win more business by phone, 1983.

Includes index.