Complete Guide to IT Service Level Agreements
Subtitle: Matching Service Quality to Business Needs (1999/2000 EDITION)
Edition: 1999/2000 edition
Publisher: Rothstein Associates Inc
Published: September 1, 1999
Language: eng
Format: Paperback
Number of pages: 255
ISBN-13: 9780964164826
Subjects: Business & Management; Social & Legal Aspects of Computing; Business & Economics; Business/Economics; Industries - Computer Industry; Technical Writing
First sentence: A sign of a maturing technology is that it gets so deeply interwoven into the fabric of business, industry, government and society that existence without it becomes inconceivable.