Administrative medical assisting
By: Linda L. French, Marilyn T. Fordney
Contributors: Fordney, Marilyn Takahashi
Edition: 7th ed.
Publisher: Delmar Cengage Learning
Published: 2013
Place of publication: Clifton Park, N.Y
Language: eng
Number of pages: 717
ISBN-13: 9781133133926
Subjects: Management; Medical offices; Medical assistants
Description: The most comprehensive learning package available for front-office medical assisting, featuring step-by-step procedures for job skills and the development of critical thinking through real-life scenarios.
Notes: Includes bibliographical references and index.
Table of contents: title: Professional and Career Responsibilities. A career as an administrative medical assistant; title: The health care environment: past, present, and future; title: Medicolegal and ethical responsibilities.; title: Interpersonal Communications. The art of communication; title: Receptionist and the medical office environment; title: Telephone procedures; title: Appointments.; title: Records Mangement. Filing procedures; title: Medical records; title: Drug and prescription records.; title: Written Communications. Written correspondence; title: Processing mail and telecommunications.; title: Financial Administration. Fees, credit, and collection; title: Banking; title: Bookkeeping; title: Health Insurance systems and claim submission; title: Procedural and diagnostic coding.; title: Managing the Office. Office and managerial responsibilities; title: Financial management of the medical practice; title: Employment. Seeking a position as an administrative medical assistant; title: Summary and future health care trends; title: CMS-1500 field-by field instructions; title: Competency grids.