Web portals and higher education
Subtitle: technologies to make IT personal
By: Richard N. Katz and associates.
Contributors: EDUCAUSE (Association); National Association of College and University Business Officers.; Oracle Corporation.; KPMG Consulting.
Edition: 1st ed.
Publisher: Jossey-Bass
Published: 2002
Place of publication: San Francisco
Language: eng
Number of pages: 171
Subjects: Internet in higher education; Educational technology; Information technology
Other titles: Web portals & higher education
Notes: "A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."

Includes bibliographical references and index.
Table of contents: title: It's a bird! It's a plane! It's a; title: portal? / Richard N. Katz; title: Customer-centered resources / Ed Lightfoot and Weldon Ihrig; title: Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson; title: All about web portals : a home page doth not a portal make / Howard Strauss; title: E-business in higher education / Robert B. Kvavik; title: The business challenges / Diana Oblinger and Larry Goldstein; title: Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason; title: Portal technology opportunities, obstacles, and options : a view from the California State University / Steven L. Daigle and Patricia M. Cuocco; title: The organizational challenge : IT and revolution in higher education / John R. Curry; title: The policy challenges / Richard N. Katz and Rhonda I. Gross; title: Summing up / Richard N. Katz and Larry Goldstein.