The Six Sigma Basic Training Kit
Subtitle: Implementing Juran's 6-Step Quality Improvement Process And Six Sigma Tools
Edition: 1 edition
Publisher: McGraw-Hill
Published: November 8, 2001
Language: eng
Format: Hardcover
Number of pages: 300
ISBN-13: 9780070653436
Subjects: Personnel & human resources management; Production & quality control management; Industrial Process Control; Quality (Management); Technology; Business / Economics / Finance; Business/Economics; Management - Teams; Quality Control; Training; Business & Economics / Human Resources & Personnel Management; Manufacturing; Kwaliteitscontrole.; Kwaliteitszorg.; Process control; gtt
First sentence: Six Sigma is a management strategy that maximizes customer satisfaction and minimizes the defects that create customer dissatisfaction.