Quality planning and analysis
Subtitle: from product development through use
By: Frank M. Gryna.
Contributors: Juran, J. M. 1904-
Edition: 4th ed.
Series: McGraw-Hill series in industrial engineering and management science
Publisher: McGraw-Hill
Published: 2001
Place of publication: Boston
Language: eng
Number of pages: 730
Subjects: Quality control
Description: "This book on quality provides comprehensive coverage of current developments in the field, while continuing to draw on the pioneering concepts proposed by J. M. Juran, coauthor of the first 2 editions. It has been translated into six foreign languages.".

"Quality Planning and Analysis: From Product Development through Use, Fourth Edition provides a systems view of quality by integrating the managerial, statistical, technological, and behavioral concepts to all areas contributing to quality. This includes understanding customer needs, product development, supply chain, manufacturing operations, service operations, inspection, marketing, field performance, customer service, and administrative and support operations.

Diversified examples illustrate applications in both the manufacturing and service sectors."--BOOK JACKET.
Notes: Includes bibliographical references and indexes.
Earlier ed. by J.M. Juran.