Assessing ILL/DD services
Subtitle: new cost-effective alternatives
By: Mary E. Jackson
Publisher: Association of Research Libraries
Published: 2004
Place of publication: Washington, DC
Language: eng
Number of pages: 154
Subjects: Academic libraries -- Interlibrary loans; Research libraries -- Interlibrary loans; Interlibrary loans; Document delivery
Other titles: Assessing ILL/DD services
Description: "The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x