Customer connections
Subtitle: new strategies for growth
By: Robert E. Wayland, Paul M. Cole
Contributors: Cole, Paul M. (Paul Michael), 1958-
Publisher: Harvard Business School Press
Published: 1997
Place of publication: Boston, Mass
Language: eng
Format: [electronic resource] :
Number of pages: 265
ISBN-13: 9780585367743
Subjects: Customer relations; BUSINESS & ECONOMICS; Customer Relations
Notes: Includes bibliographical references (p. 253-260) and index.

Description based on print version record.