Human knowledge e microstrutture del lavoro emergenti
Subtitle: le nuove fabbriche della conoscenza : i call center
By: Francesca Di Virgilio
Publisher: Edizioni scientifiche italiane
Published: 2009
Place of publication: Napoli
Language: ita
Number of pages: 191
ISBN-13: 9788849518092; 9788849518902
Subjects: Call centers; Knowledge management
Notes: Includes bibliographical references (p. [173]-183).