Measuring ITIL
Subtitle: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives
Publisher: Trafford Publishing
Published: January 1, 2001
Language: eng
Format: Paperback
Number of pages: 154
ISBN-13: 9781412093927
Subjects: Communications engineering / telecommunications; Technology; Computers - General Information; Science/Mathematics; Information Management; Information Technology; Computers & Internet / Computer Science; Business & Economics : Information Management; Computers / Information Technology; Technology / Telecommunications; Telecommunications; Technology & Industrial Arts