The dynamics of conflict
Subtitle: a guide to engagement and intervention
By: Bernard Mayer
Edition: 2nd ed.
Publisher: Jossey-Bass; Wiley-Interscience
Published: 2012
Place of publication: San Francisco
Language: eng
Number of pages: 384
ISBN-13: 9780470613535
Subjects: Negotiation; Conflict management; Problem solving; Conflict (Psychology)
Notes: Includes bibliographical references and index.
Table of contents: title: Conflict; title: The nature of conflict; title: How people approach conflict; title: Power and conflict; title: Culture and conflict; title: Engagement and intervention; title: Resolving conflict; title: Engaging conflict; title: Communication; title: Negotiation; title: Working with impasse; title: Mediation; title: Other approaches to conflict intervention; title: Why we intervene in conflict.