Project change management
Subtitle: applying change management to improvement projects
By: H. James Harrington, Daryl R. Conner, Nicholas L. Horney.
Contributors: Conner, Daryl.; Horney, Nicholas L.
Publisher: McGraw-Hill
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 332
Subjects: Organizational change.; Total quality management.
Description: Organizational Change Management covers one of the most important, yet least understood, keys to a successful improvement process. It presents insights into Ernst & Young's field-tested formal and systematic approaches to analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. A multimedia CD-ROM is filled with case studies, exercises, and tools that help the reader understand and adapt the practical, results-oriented Ernst & Young model.
Notes: Includes index.