Managing quality
Subtitle: integrating the supply chain
By: S. Thomas Foster
Edition: 4th ed.
Publisher: Prentice Hall
Published: 2010
Place of publication: Boston
Language: eng
Number of pages: 519
ISBN-13: 9780136088509; 9780136088523
Notes: Includes bibliographical references and index.
Table of contents: title: Differing perspectives on quality; title: Quality theory; title: Global supply chain quality and international quality standards; title: Strategic quality planning; title: The voice of the customer; title: The voice of the market; title: Quality and innovation in product and process design; title: Designing quality services; title: Managing supplier quality in the supply chain; title: The tools of quality; title: Statistically based quality improvement for variables; title: Statistically based quality improvement for attributes; title: Six sigma management and lean tools; title: Managing quality improvement teams and projects; title: Implementing and validating the quality system.