Essential guide to operations management
Subtitle: concepts and case notes
By: by David R Bamford & Paul L Forrester
Contributors: Forrester, Paul L., 1961-
Publisher: John Wiley & Sons
Published: 2009
Place of publication: Hoboken, NJ
Language: eng
ISBN-13: 9780470749494
Notes: Includes bibliographical references.
Table of contents: title: Operations management in context; title: Designing business processes; title: Designing products & services; title: Transfer of technology; title: Controlling enterprise resources; title: Developing lean operations; title: Managing projects; title: Managing operations strategically; title: Managing quality systems; title: Improving the operations; title: Making it all work!.