The Pocket guide to the Baldrige Award Criteria
By: Mark Graham Brown
Edition: 14th ed.
Publisher: Productivity Press/CRC
Published: 2008
Place of publication: Boca Raton; London
Language: eng
Format: [electronic resource] /
Number of pages: 58
ISBN-13: 9781420092752; 9781420080155
Subjects: BUSINESS & ECONOMICS; Quality Control; Awards; Total Quality Management; Malcolm Baldrige National Quality Award; Total quality management
Description: Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work offers an explanation about how to use the criteria to improve an organization. It also includes resources for those applying for the award.
Notes: Description based on print version record.
Table of contents: title: Front cover; Table of Contents; Acknowledgments; Introduction; PART I: QUESTIONS & ANSWERS; PART II: THE BALDRIGE CRITERIA; For Additional Reading; ABOUT THE AUTHOR; The Baldridge Criteria as a System; Back cover;