Managing uncertainty
Subtitle: strategies for surviving and thriving in turbulent times
By: Michel Syrett and Marion Devine
Contributors: Devine, Marion
Series: The Economist; Economist series
Publisher: John Wiley & Sons, Inc.
Published: 2012
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 210
ISBN-13: 9781118103197
Subjects: Recessions; Management; Organizational change; Crises; Business cycles; Strategic planning
Description: Technological discontinuities, regulatory upheavals, geopolitical shocks, abrupt shifts in consumer tastes or behavior, and many other factors have emerged or intensified in recent years and together conspire to undermine even the most carefully constructed business strategies. Syrett and Devine address these new challenges, assessing the sources of business turbulence, how to classify uncertainty, and the different ways in which uncertainty can be embraced to allow greater innovation and growth.
Notes: Includes bibliographical references (p. 198-201) and index.
Table of contents: title: 1. Introduction: Managing in an uncertain world : The uncertain world order ; Speed and multiplication ; Convergence and interconnectivity ; Looking ahead ; New patterns of uncertainty ; The essence of this book; title: 2. Strategic anticipation : Flexible planning ; Integrating strategy determination and execution ; Case examples: Capital One Bank, GlaxoSmithKline, Proctor & Gamble, RBS, Singapore government, Tata Group; title: 3. Navigational leadership : Inspiring confidence ; Ensuring transparency, accountability and good governance ; Ensuring speedy and informed decision-making ; Involving and engaging staff ; Conclusion ; Case examples: Balfour Beatty, Capital One Bank, Cochrane Collaboration, Ford Motor Company, Honda Europe, HSBC Rail (UK), Marsh, Nokia, Random House, RBS, Simmons & Simmons, States of Jersey, SunGard India, Wipro Infocrossing; title: 4. Agility : New rules ; Competing through agility ; Financial agility ; Operational agility ; Portfolio agility ; Organisational agility ; Conclusion ; Case examples: Balfour Beatty, Cisco Systems, GlaxoSmithKline, Netflix, Random House, RBS, Simmons & Simmons; title: 5. Resilience : Developing more resilient managers and businesses ; Developing resilience in managers ; Developing a more resilient organisation ; Provide stability through a sense of shared identity ; Conclusion ; Case examples: Ceridian, Ford Motor Company, GlaxoSmithKline, Honda Europe, Lloyds TSB, Random House, Royal Dutch Shell, Simmons & Simmons, States of Jersey; title: 6. Open collaboration : Internal collaboration ; Business-to-business collaboration ; Collaboration with customers ; Cross-industry or system-wide collaboration ; Open collaboration: an emergent capability ; GlaxoSmithKline's strategy of "externalisation" ; Case examples: Best Buy, Burberry, Diageo, GlaxoSmithKline, Ford, W.L. Gore, HCL Technologies, Marsh, Random House, Wipro Infocrossing; title: 7. Predictive learning : Analytics ; Data mining and categorisation ; Double-loop learning ; Abduction ; Adopting an integrated approach: Cisco Systems and IBM ; Case examples: Ceridian, Cisco Systems, Deutsche Bank, IBM, Walmart; title: 8. Conclusion: Creating an integrated approach : Reconfiguring businesses to manage uncertainty ; Developing a capabilities framework ; Plotting a pathway ; Conclusion; title: Appendix : Managing uncertainty survey.