Keeping the people who keep you in business
Subtitle: 24 ways to hang on to your most valuable talent
By: Leigh Branham
Publisher: AMACOM
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 338
ISBN-13: 9780814425381
Subjects: Employee retention; Labor turnover; BUSINESS & ECONOMICS; Workplace Culture; Human Resources & Personnel Management; Personeelsmanagement; Werknemers; Begaafdheid; Loyaliteit
Notes: Includes bibliographical references and index.
Table of contents: title: Contents; title: Preface; title: Acknowledgments; title: INTRODUCTION Why You Are Fighting the War for Talent; title: Truths about Turnover; title: Why Good Performers Leave; title: Who Are the People Who Keep You in Business?; title: Keys to Keeping the Right People; title: THE FIRST KEY Be a Company That People Want to Work For; title: RETENTION PRACTICE 1 Adopt a â€?â€? Give- and-Get- Backâ€?â€? Philosophy; title: RETENTION PRACTICE 2 Measure What Counts and Pay for It; title: RETENTION PRACTICE 3 Inspire Commitment to a Clear Vision and Definite Objectives; title: THE SECOND KEY Select the Right People in the First PlaceRETENTION PRACTICE 4 Understand Why Some Leave and Why Others Stay; title: RETENTION PRACTICE 5 Redesign the Job Itself to Make It More Rewarding; title: RETENTION PRACTICE 6 Define the Results You Expect and the Talent You Need; title: RETENTION PRACTICE 7 Ask the Questions that Require Proof of Talent; title: RETENTION PRACTICE 8 Give a Realistic Job Preview; title: RETENTION PRACTICE 9 Use Multiple Interviewers and Reference Checking; title: RETENTION PRACTICE 10 Reward Employee Referrals of Successful New Hires; title: RETENTION PRACTICE 11 Hire and Promote Managers Who Have the Talent to Manage PeopleRETENTION PRACTICE 12 Hire from Within When Possible; title: RETENTION PRACTICE 13 Creatively Expand Your Talent Pool; title: THE THIRD KEY Get Them Off to a Great Start; title: RETENTION PRACTICE 14 Give New Hires the Red- Carpet Treatment; title: RETENTION PRACTICE 15 Communicate How Their Work Is Vital to the Organizationâ€?s Success; title: RETENTION PRACTICE 16 Get Commitment to a Performance Agreement; title: RETENTION PRACTICE 17 Challenge Early and Often; title: RETENTION PRACTICE 18 Give Autonomy and Reward InitiativeTHE FOURTH KEY Coach and Reward to Sustain Commitment; title: RETENTION PRACTICE 19 Proactively Manage the Performance Agreement; title: RETENTION PRACTICE 20 Recognize Results; title: RETENTION PRACTICE 21 Train Managers in Career Coaching and Expect Them to Do It; title: RETENTION PRACTICE 22 Give Employees the Tools for Taking Charge of Their Careers; title: RETENTION PRACTICE 23 Know When to Keep and When to Let Go; title: RETENTION PRACTICE 24 Have More Fun!; title: Selective Retention: Planning to Keep the Right People; title: Keeping All the People Who Keep You in Business: Special Groups and SituationsAPPENDIX A Try to Win Back Top Performers When They Resign; title: APPENDIX B Exit Survey; title: APPENDIX C Job Enrichment Rating; title: APPENDIX D Competency Inventories; title: APPENDIX E Candidate Profile/ Evaluation; title: APPENDIX F Performance Agreement; title: APPENDIX G Characteristics Frequently Associated with Different Temperament Types*; title: APPENDIX H Manager- Employee Talent Inventory; title: APPENDIX I Managerâ€?s Employee Development Planning Worksheet; title: APPENDIX J Survey of Manager as Employee Developer