The quality journey
Subtitle: a TQM roadmap for public transportation
By: Littleton C. MacDorman, John C. MacDorman, William T. Fleming.
Contributors: MacDorman, John C.; Fleming, William T.; United States. Federal Transit Administration.; Transit Development Corporation.; National Research Council (U.S.). Transportation Research Board.
Series: Report / Transit Cooperative Research Program,; 8; Report (Transit Cooperative Research Program) ;; 8.
Publisher: National Academy Press
Published: 1995
Place of publication: Washington, D.C
Language: eng
Number of pages: 67
Subjects: Local transit -- United States -- Management.; Local transit -- United States -- Personnel management.; Total quality management.
Other titles: TQM roadmap for public transportation
Notes: Includes bibliographical references.
"Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation."
"Transportation Research Board, National Research Council."