Risk and Crisis Communication
Publisher: Bookboon
Published: 2013
ISBN-13: 9788740308648
Table of contents: title: Sisältö; title: Risk and Crisis Communication Overview; title: Introduction; title: Communication Complexities; title: Risk and Crisis Communication; title: Mapping the Risk and Crisis Communication Terrain; title: References; title: Communication; title: What is Communication?; title: Levels of Communication; title: Theoretical Perspectives; title: Symbolic Nature of Communication; title: Messages; title: Channels; title: Importance of Communication; title: References; title: Perspectives on Organizing; title: Organizational Communication; title: Relational Strategies to Organizing; title: Systems Thinking; title: Summary; title: References; title: Risk; title: What is Risk?; title: Types of Risk; title: Assessing Risk; title: Managing Risk; title: Why is Risk Relevant?; title: References; title: Crisis; title: What is a Crisis?; title: Characteristics of a Crisis; title: Preparing for a Crisis; title: Summary; title: References; title: Metaphorical Duct Tape; title: Organizational Dysfunction; title: A Recent Anecdote; title: Organizations as Machines; title: Socially Constructed Nature of Human Existence; title: Dialogue and Human Existence; title: Metaphorical Duct Tape; title: References; title: Principles of Effective Risk and Crisis Communication; title: Effective Risk and Crisis Communication; title: Variables of Influence; title: Communicative Needs of Risk and Crisis Situations; title: Theories of Organizational Crisis Communication; title: References; title: What is at Stake?; title: Identifying and Engaging Stakeholders; title: Return on Investment; title: Identifying Potential Consequences; title: References; title: Plan Your Work, Work Your Plan; title: The Critical Role of Planning; title: Strategic Advance Planning; title: Organizational Members’ Talents Not Job Titles; title: Continuous Process and Implementation Evaluation; title: References; title: Plan Components; title: Risk and Crisis Communication Plan Overview; title: Introduction; title: Goal; title: Precedents; title: Timeframe; title: Stakeholder Identification and Profile; title: Communication Objectives; title: Resources; title: Evaluation; title: Checklists; title: Approval; title: References; title: Information Dissemination; title: Information Dissemination Process; title: Channels; title: Channel Selection; title: References; title: Considering the Process Full Circle; title: Continuous Learning and Renewal; title: The Quest for Identity; title: The Art of Communication; title: Onward and Upward; title: The White Space and Authenticity; title: References