Effective supervision
Subtitle: frontline management for the '90's
By: Daniel F. Jennings.
Publisher: West Pub.
Published: 1993
Place of publication: Minneapolis/St Paul
Language: eng
Number of pages: 484
Subjects: Supervision of employees.; Personnel management.
Notes: Includes bibliographical references and indexes.
Table of contents: title: The supervisor's role; title: Total quality management, service organizations, and ethics; title: The concept of organizational environment; title: Issues in organizational design; title: Employee selection and training; title: Peformance evaluation and employee counseling; title: Motivation; title: Communication; title: Leadership; title: Individual characteristics and work-group behaviors; title: Job design and analysis; title: Power, politics, and conflict; title: Stress and change management; title: Union relationships; title: Employee safety, health, and fair employment needs; title: Compensation; title: Coaching subordinates; title: Time management and career development.