Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry
Publisher: CRC
Published: October 27, 1997
Language: eng
Format: Hardcover
Number of pages: 232
ISBN-13: 9781574441505
Subjects: Customer services; Insurance; Quality assurance; Insurance - General; Risk And Insurance Administration; Total Quality Management; Business & Economics; Business / Economics / Finance; Quality Control; Business/Economics; Marketing; Insurance companies; Customer Service; Business & Economics / Quality Control; Management
First sentence: The insurance industry really cares about quality and customer service.