When talking makes things worse!
Subtitle: resolving problems when communication fails
By: David Stiebel ; illustrated by David Horsey.
Publisher: Whitehall & Nolton; Distributed to the trade by Andrews and McMeel
Published: 1997
Place of publication: Dallas, TX; Kansas City, MO
Language: eng
Number of pages: 275
Subjects: Negotiation.; Interpersonal communication.
Other titles: Worse!
Notes: Includes indexes.