The rise of fashion and lessons learned at Bergdorf Goodman
By: Ira Neimark
Publisher: Fairchild Books
Published: 2011
Place of publication: New York
Language: eng
Number of pages: 298
ISBN-13: 9781609013189
Subjects: Bergdorf Goodman (New York, N.Y.); Clothing trade; Customer services; Department stores; Fashion merchandising; History
Notes: Includes index.
Table of contents: title: Pt. 1. From Bonwit Teller to Bergdorf Goodman. Bonwit Teller ; Changing of the guard at Bergdorf Goodman ; Extraordinary times ; Experiences learned along the way; title: Pt. 2. The business of fashion.  Fashion designer stories ; The entrepreneurs ; Deals and diplomacy; title: Pt. 3. The fall of service.  The lost art of customer service ; Pt. 4. Retail common sense. Connecting with the customer ; Customer service means business; title: Pt. 5. Lessons learned from my career. Lessons for future success.