When Customers Talk... Turn What They Tell You into Sales
Publisher: Kaplan Business
Published: December 1, 2004
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780793195190
Subjects: Customer services; Business/Economics; Business & Economics; Business / Economics / Finance; Management - General; Customer Service; Sales & Selling - Techniques; Business & Economics / Management; Customer relations
First sentence: It was 1955.