ITIL
Subtitle: Das IT-Servicemanagement Framework (Xpert.press)
Edition: 1. Aufl. 2005. Korr. Nachdruck edition
Publisher: Springer
Language: ger
Format: Hardcover
Number of pages: 344
ISBN-13: 9783540228936
Subjects: Management Information Systems; Programming - Software Development; Programming Languages - General; Application-Management; Business Perspective; Business-Support; Computers / Programming / Software Development; ICT Infrastructure Management; IT-Consulting; ITIL; ITIL-Servicemanagement; ITIL-Servicemanagement Framework; Security-Management; Service-Delivery; Service-Management; Service-Support; Computers - Languages / Programming
First sentence: Der Begriff Qualitat ist in aller Munde, er erstreckt sich auf alle Bereiche des menschlichen Wirkens, jedoch versteht jeder Mensch etwas anderes darunter.