The practice of mediation
Subtitle: a video-integrated text
By: Douglas N. Frenkel.
Publisher: Aspen Publishers; Wolters Kluwer Law & Business
Published: 2008
Place of publication: New York, NY
Language: eng
Number of pages: 509
ISBN-13: 9780735544390
Subjects: Mediation -- United States; Dispute resolution (Law) -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: Basics of negotiation theory and why negotiations fail; title: The role of the mediator: differing approaches, fundamental norms; title: Preparing to mediate; title: Mediation as a structured process; title: Opening the process, developing information; title: Expanding information to aid the negotiations; title: Identifying and framing mediation issues, organizing an agenda; title: Generating movement through problem-solving and persuasion; title: Conducting the bargaining, dealing with impasse; title: Concluding the mediation; title: The ethics of mediation; title: Representing clients in mediation.