Words That Win
Subtitle: What to Say to Get What You Want
Publisher: Prentice Hall Press
Published: August 26, 2003
Language: eng
Format: Paperback
Number of pages: 352
ISBN-13: 9780735203426
Subjects: Interpersonal communication; Conversation And Discourse; Language Arts / Linguistics / Literacy; Self-Help; General; Communication; Self-Help / General; Communication in management; Communication in industrial re; Communication in organizations; Communication in personnel man; Communication in personnel management
First sentence: What do making a speech, dealing with difficult coworkers, going on a first date and getting better customer service have in common?