Customer service survey
Subtitle: report on a survey of customer service practices in U.S. and Canadian public transit systems.
Contributors: American Public Transit Association.
Publisher: American Public Transit Association
Published: 1994
Place of publication: Washington, D.C
Language: eng
Number of pages: 180
Subjects: Local transit -- Customer services -- United States -- Evaluation; Local transit -- Customer services -- Canada -- Evaluation
Other titles: Report on a survey of customer service practices in U.S. and Canadian public transit systems.
Notes: "The survey was conducted in 1991 by the American Public Transit Association under the direction of the Marketing and Communications Steering Committee."