Improving the Quality of East and West European Public Services
Contributors: Elke Loffler (Editor); Mirko Vintar (Editor)
Publisher: Ashgate Publishing
Published: April 30, 2004
Language: eng
Format: Hardcover
Number of pages: 276
ISBN-13: 9780754639725
Subjects: Politics - Current Events; Local government; Congresses; Business & Economics; Politics / Current Events; Public Relations; Business/Economics; Public Affairs & Administration; Municipal services; Business & Management; Civil service & public sector; Europe; Government productivity
First sentence: In the public sector there has too often been the experience of low quality services, generating and perpetuating low expectations.