Training in interpersonal skills
Subtitle: tips for managing people at work
By: Stephen P. Robbins, Phillip L. Hunsaker
Contributors: Hunsaker, Phillip L.
Edition: 6th ed.
Publisher: Pearson
Published: 2012
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 386
ISBN-13: 9780132551748
Subjects: Interpersonal communication; Supervision of employees
Notes: Includes index.
Table of contents: title: Self-awareness; title: Skills : an introduction; title: Self-awareness : a point of departure; title: Self-management : clarifying values, setting goals, and planning; title: Applying emotional intelligence; title: Communicating; title: Sending interpersonal messages; title: Listening and reading nonverbal messages; title: Providing feedback; title: Communicating across cultures.