User satisfaction with information services
Subtitle: a test of the disconfirmation-satisfaction model with a library OPAC
By: by Rachel Applegate.
Publisher: University Microfilms International
Published: 1995
Place of publication: Ann Arbor, Mich
Language: eng
Format: Microform
Notes: Thesis (Ph.D.)--The University of Wisconsin-Madison, 1995.

Includes bibliographical references.