The communication problem solver
Subtitle: simple tools and techniques for busy managers
By: Nannette Rundle Carroll
Publisher: American Management Association
Published: 2010
Place of publication: New York, N.Y
Language: eng
Number of pages: 284
ISBN-13: 9780814413081
Notes: Includes index.
Table of contents: title: The power of relationship; title: Setting expectations with turbocharged clarity; title: Communicating your expectations : what to say and how to say it; title: Workflow management : communication tools; title: Top-tier questioning techniques; title: How to break the judging habit; title: Common people problems; title: a handy reference; title: Giving feedback; title: sweet or sour?; title: Compelling coaching techniques; title: DREAM delegating ensures clarity and collaboration; title: Don't have time to listen? Try these tips; title: Be a gold medal communicator!