Microsoft Sourcebook for the Help Desk
Subtitle: Techniques and Tools for Support Organization Design and Management
Edition: 2 Pap/Dsk edition
Publisher: Microsoft Pr
Published: April 1997
Language: eng
Format: Paperback
Number of pages: 477
ISBN-13: 9781572315822
Subjects: Computer Programming; General Theory of Computing; Management Information Systems; Computer Center Management; Computers - General Information; Reference; Computer Books And Software; Customer services; Information technology; Management; Computer Bks - General Information