Quality service
Subtitle: how America's top companies are competing in the customer-service revolution - and how you can too
By: D. Keith Denton.
Publisher: Gulf Pub. Co.
Published: 1989
Place of publication: Houston, Tex
Language: eng
Number of pages: 158
Subjects: Service industries -- United States -- Quality control.; Customer services -- United States.; Consumer satisfaction -- United States.
Notes: Includes bibliographical references and index.