Verbraucherabteilungen in privaten und öffentlichen Unternehmen
By: Ursula Hansen, Ingo Schoenheit (Hg.).
Contributors: Hansen, Ursula.; Schoenheit, Ingo.
Series: Campus Forschung ;; Bd. 461.; Schwerpunktreihe "Marketing und Verbraucherarbeit" ;; Bd. 1; Campus Forschung.; Bd. 1.
Publisher: Campus
Published: 1985
Place of publication: Frankfurt; New York
Language: ger
Number of pages: 334
Subjects: Consumer affairs departments.; Consumer complaints.
Notes: Includes bibliographies.