The Teleconnect guide to automatic call distributors
By: Steven C. Grant and Yvonne Brooks Grant
Contributors: Brooks, Yvonne C.
Edition: [2nd ed.].
Series: Teleconnect guide series
Publisher: [Telecom Library]
Published: 1985
Place of publication: [New York]
Language: eng
Number of pages: 211
Subjects: Telephone; Automatic intercept system
Notes: Previous edition published 1981 under title: "A management guide to automatic call distributors."

Includes bibliographical references (pages 210-211).