Chief crisis officer
Subtitle: structure and leadership for effective communications response
By: James F. Haggerty
Contributors: American Bar Association
Publisher: American Bar Association
Published: 2017
Language: eng
Number of pages: 227
ISBN-13: 9781634251754
Subjects: Crisis management; Leadership; Communication in crisis management; Risk management
Notes: Includes bibliographical references (pages 219-222) and index.
Table of contents: title: Anatomy of a crisis --; title: The chief crisis officer and the team --; title: Preparing a crisis communications plan that actually works --; title: Rapid response : where BP and Target went wrong ... and where you can go right --; title: Sending the right message : strategy, words, and actions --; title: Litigation communications : managing the legal crisis --; title: Technology and crisis communications --; title: Putting it all together : the chief crisis officer in action --; title: Perspectives on crisis communications response.