Communication skills
Subtitle: a demonstration tape
By: [produced by] the Addiction Research Foundation of Ontario.
Contributors: Addiction Research Foundation of Ontario
Publisher: Addiction Research Foundation
Place of publication: Toronto, Ont
Language: eng
Format: Videorecording
Number of pages: 15
Subjects: Alcoholism counselors -- Training of -- Ontario; Alcoholism counseling -- Study and teaching -- Ontario; Communication; Listening
Description: Assists counsellors-in-training in techniques of listening and understanding with empathy; clarifying, validating and directing the flow of communicaiton.
Notes: 28
Table of contents: value: pt. 1. Reflective skills: attending, paraphrasing, reflection of feeling, summarizing (5 min.); value: pt. 2. Directive skills: probing, interpretation, confrontation (10 min.).