What Customers Really Want
Subtitle: Bridging the Gap Between What Your Company Offers and What Your Clients Crave
Publisher: Thomas Nelson
Published: October 17, 2006
Language: eng
Format: Paperback
Number of pages: 195
ISBN-13: 9780785288367
Subjects: Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Business & Economics / Customer Service; Consumer behavior; Marketing; Psychological aspects; Relationship marketing