Telecommunications service quality
By: Vivian Witkind Davis ... [et al.].
Contributors: Davis, Vivian Witkind, 1946-; National Regulatory Research Institute (Ohio State University)
Series: NRRI ;; 96-11; NRRI (Series) ;; 96-11.
Publisher: National Regulatory Research Institute
Published: 1996
Place of publication: Columbus, Ohio (1080 Carmack Rd., Columbus 43210)
Language: eng
Number of pages: 277
Subjects: Telecommunication -- United States -- Evaluation.
Notes: Includes bibliographical references (p. 263-277).
"March 1996."