The toolbox
Subtitle: providing services in French.
Publisher: Office of Francophone Affairs
Published: 2003
Place of publication: Toronto, Ont
Language: eng
Format: Kit
Number of pages: 20
Subjects: English language -- Study and teaching as a second language.
Notes: Title from cover.

The Toolbox is a user-friendly kit aimed at helping Anglophone employees to briefly communicate in French, with the public, on the telephone and in writing. The kit includes a CD-ROM and 20 cards, each one with a specific theme ranging from correspondence letters to customer service tips. All cards are supported by the CD-ROM, which also features phonetic and usual pronunciations

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