Total quality management, making it happen
Subtitle: case studies.
Contributors: Associated Chambers of Commerce & Industry of India.; One Day Meet on "Customer and Quality Focussed Strategies: The Challenge of Becoming World Class" (1993)
Publisher: Associated Chambers of Commerce & Industry of India
Published: 1994
Place of publication: New Delhi
Language: eng
Number of pages: 92
Subjects: Total quality management -- India -- Congresses.
Notes: "ASSOCHAM organised a One Day Meet on "Customer and Quality Focussed Strategies: The Challenge of Becoming World Class"--Foreword.