E-banking management
Subtitle: issues, solutions, and strategies
By: by Mahmood Shah and Steve Clarke.
Contributors: Clarke, Steve, 1950-
Publisher: Information Science Reference
Published: 2009
Place of publication: Hershey, PA
Language: eng
Number of pages: 299
ISBN-13: 9781605662527; 9781605662534
Subjects: Internet banking; Banks and banking -- Automation; Bank management
Description: "This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.
Notes: Includes bibliographical references and index.
Table of contents: title: E-banking management : an introduction; title: Delivery of retail banking services; title: An overview of e-banking evolution; title: E-banking technologies; title: A managerial view of e-banking; title: Human involvement and e-banking; title: Problematic issues in e-banking management; title: Key to success : practical solutions; title: E-commerce project management; title: Systems thinking and knowledge management for e-banking; title: Strategy development for e-banking; title: E-banking : a fuller picture.