Quality issues in heritage visitor attractions
By: edited by Siobhan Drummond and Ian Yeoman.
Contributors: Yeoman, Ian.; Drummond, Siobhan.
Publisher: Butterworth-Heinemann
Published: 2001
Place of publication: Oxford
Language: eng
Number of pages: 273
Subjects: Heritage tourism -- Management.; Total quality management.
Notes: Includes bibliographical references and index.