Communicating effectively
Subtitle: write, speak, and present with authority
By: Garry Kranz.
Edition: 1st ed.
Series: Best practices; Best practices (Collins (Firm : New York, N.Y.))
Publisher: Collins
Published: 2007
Place of publication: New York
Language: eng
Number of pages: 148
ISBN-13: 9780061145681
Subjects: Business communication.; Business presentations.; Oral communication.
Notes: Includes bibliographical references (p. 142-144) and index.
Table of contents: title: Communicating clearly in writing; title: Digital communication; title: Communicating via e-mail; title: IM : sending messages in an instant; title: Precision on paper; title: Crafting smart, snappy memos; title: The enduring letter; title: The report; title: Recording meeting minutes; title: Oral communication; title: The nonverbal nexus; title: One-on-one discussions; title: Telephone : the rules of engagement; title: Conference calls and videoconferencing; title: Presenting in public; title: Off and running.