Consulting your consumers
Subtitle: a handbook for public service managers
By: by the National Consumer Council.
Contributors: Leabeater, David.; Morris, Steve.; Great Britain. Her Majesty's Stationery Office.
Publisher: HMSO, in association with the National Consumer Council
Published: 1994
Place of publication: London
Language: eng
Number of pages: 47
Subjects: Public administration -- Great Britain.; Customer services -- Great Britain.
Notes: "This handbook was written by David Leabeater ... and Steve Morris": p. 4.