Total quality management
By: Dale H. Besterfield ... [et al.].
Contributors: Besterfield, Dale H.
Edition: 2nd ed.
Publisher: Prentice Hall
Published: 1999
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 533
Subjects: Total quality management.
Notes: Includes bibliographical references (p. 527-528) and index.