The Consultant's Big Book of Organization Development Tools 
Subtitle: 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems
Publisher: McGraw-Hill
Published: November 20, 2002
Language: eng
Number of pages: 300
ISBN-13: 9780071408837
First sentence: This "one-way communication" activity is designed to help participants learn about the many roadblocks inherent in the communication process.