Employee engagement
Subtitle: a roadmap for creating profits, optimizing performance, and increasing loyalty
By: Brad Federman.
Edition: 1st ed.
Publisher: Jossey-Bass, A Wiley Imprint
Published: 2009
Place of publication: San Francisco
Language: eng
ISBN-13: 9780470388150
Subjects: Employee motivation; Management -- Employeee participation; Employees -- Attitudes
Notes: Includes bibliographical references and index.
Table of contents: title: The case for employee engagement : connections versus transactions; title: It's not just the manager, stupid!; title: Measure twice, cut once; title: Thanks for the gift; title: It boils down to two things; title: They lost the game on turnovers; title: Bring them on; title: Engaging leaders, engaging cultures; title: How much can you bench?; title: What is your MPV?; title: Eye of the customer; title: Reaping the rewards.