Business process improvement workbook
Subtitle: documentation, analysis, design, and management of business process improvement
By: H. James Harrington, Erik K.C. Esseling, Harm van Nimwegen.
Contributors: Esseling, E. K. C., 1946-; Nimwegen, H. van, 1951-
Publisher: McGraw-Hill
Published: 1997
Place of publication: New York
Language: eng
Number of pages: 314
Subjects: Quality control -- Handbooks, manuals, etc.; Production management -- Quality control -- Handbooks, manuals, etc.
Notes: Includes index.