Innovations in customer service, support, and training
By: Diane McGinty Weston.
Contributors: Business Intelligence Program (SRI International)
Publisher: SRI International, Business Intelligence Program
Published: 1989
Place of publication: Menlo Park, CA (333 Ravenswood Ave., Menlo Park 94025-3476)
Language: eng
Number of pages: 59
Subjects: Customer services.; Manufacturing industries -- Employees -- Training of -- United States.
Notes: Cover title.
"D89-1379."