Voices into Choices
Subtitle: Acting on the Voice of the Customer
Edition: 1st edition
Publisher: Joiner Assoc
Published: July 1, 1997
Language: eng
Format: Hardcover
Number of pages: 448
ISBN-13: 9781884731136
Subjects: General; Business/Economics; Business & Economics; Business / Economics / Finance; BUSINESS/ECONOMICS/FINANCE; Customer Service; Development - Sustainable Development
First sentence: Market leaders compete against their rival to be first to market with cuttingedge products; they also continuously challenge their own last best effort.