Service transition based on ITIL V3
Subtitle: a management guide
By: authors, Jan van Bon ... [et al.].
Publisher: Van Haren Pub.
Published: 2008
Place of publication: Zaltbommel, Netherlands
Language: eng
Number of pages: 171
ISBN-13: 9789087531263
Subjects: Computer technical support; Support services (Management); Management; Information technology
Notes: Includes bibliographical references and index.