Improving organizational performance
Subtitle: a practical guidebook for the human services field
By: Gary V. Sluyter.
Contributors: University of Michigan. School of Social Work.
Series: Sage human services guides ;; 74; Sage human services guides ;; v. 74.
Publisher: Sage Publications
Published: 1998
Place of publication: Thousand Oaks
Language: eng
Number of pages: 127
Subjects: Human services -- Evaluation.; Organizational effectiveness.
Description: A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles.

In addition to basic theory, it presents procedures for putting quality practices in place, uses examples from the field to illuminate points, and includes a complete case study to help organizations learn the quality improvement team process. Improving Organizational Performance is an effective tool for managers to improve performance in mental health, human services, and social service organizations.
Notes: Includes bibliographical references and index.
"Published in cooperation with the University of Michigan School of Social Work."