Pengaruh komitmen birokrasi dan total quality management terhadap kualitas pelayanan izin usaha industri
Subtitle: suatu upaya untuk meningkatkan investor di Kota Medan, Sumatera Utara : laporan penelitian hibah bersaing
By: oleh Erika Revida, Alwi Hasyim Batu Bara, Arlina, S.H., M.H.
Publisher: Universitas Sumatera Utara
Published: 2007
Place of publication: [Medan]
Language: ind
Format: Microform
Number of pages: 107
Notes: Microfiche. Jakarta : Library of Congress Office ; Washington, D.C. : Library of Congress Photoduplication Service, 2008. 2 microfiches. Master microform held by: DLC.

In Indonesian, with summary in English.