Lip service
Subtitle: 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world
By: Hal Becker.
Publisher: Oakhill Press
Published: 2001
Place of publication: Winchester, Va
Language: eng
Subjects: Customer services.; Customer relations.
Notes: Originally published: At your service. New York : John Wiley & Sons, c1998.
Includes index.