Mekanisme komplain
Subtitle: pendekatan untuk pelayanan publik yang adil dan berkualitas
By: Sad Dian Utomo, Ilham Cendekia.
Contributors: Cendekia, Ilham.
Edition: Cet. 1.
Publisher: Pusat Telaah dan Informasi Regional; Australian Govt., AusAID
Published: 2005
Place of publication: Jakarta; [Canberra]
Language: ind
Number of pages: 131
Subjects: Local government -- Law and legislation -- Indonesia; Complaints (Administrative procedure) -- Indonesia; Transparency in government -- Indonesia
Description: Governmental grievance procedures involving public service at local level in Indonesia.