Managing for quality in the financial services industry
By: Tony Ansell.
Edition: 1st ed.
Series: Strategic management of financial institutions
Publisher: Chapman & Hall
Published: 1993
Place of publication: London, UK; New York, NY, USA
Language: eng
Number of pages: 344
Subjects: Financial services industry -- Quality control.; Total quality management.
Notes: Includes bibliographical references (p. 338) and index.