Zapp!
Subtitle: the lightning of empowerment ; Zapp! your employees into extraordinary feats of improvement and bottom line success
By: William C. Byham with Jeff Cox.
Contributors: Cox, Jeff, 1951-
Edition: Rev ed.
Publisher: Random House Business Books
Published: 1999
Place of publication: London
Language: eng
Number of pages: 212
Notes: First trade edition published in the USA: Development Dimensions International Press, 1989.