Evaluation and quality development
Subtitle: principles of impact-based quality management
By: Reinhard Stockmann ; [translated by Daniel Durling]
Publisher: Peter Lang
Published: 2008
Place of publication: Frankfurt am Main; New York
Language: eng
Number of pages: 362
ISBN-13: 9783631576939
Notes: Previously published in German, Spanish and Chinese versions--Vid. p.7.

Includes bibliographical references (p. 281-331)