Online dispute resolution for consumers in the European Union
By: Pablo Cortés.
Publisher: Routledge
Published: 2010
Place of publication: New York
Language: eng
ISBN-13: 9780415562072; 9780203847756
Subjects: Arbitration and award -- European Union countries -- Data processing; Dispute resolution (Law) -- European Union countries -- Data processing; Electronic commerce -- Law and legislation -- European Union countries -- Data processing
Notes: Includes bibliographical references.
Table of contents: title: Consumer protection and access to justice in the e-commerce era : a European perspective; title: Online dispute resolution as a consumer redress strategy; title: Consumer adjudicative processes supported by ICT : court processes and arbitration; title: Online mediation for consumers : the way forward; title: The need for a legal framework to develop consumer ODR in the EU.