Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Subtitle: How to Make Them Love You, Keep Coming Back, and Tell Everyone They Know
Edition: 2nd edition
Publisher: Bard Press
Published: September 25, 2005
Language: eng
Format: Hardcover
Number of pages: 334
ISBN-13: 9781885167637
Subjects: Customer Service; Marketing - General; Sales & Selling - General; Marketing; Business & Economics; Business / Economics / Finance; Business/Economics
Notes: 2nd Edition