A functional analysis of DoD implementation of seat management
By: by David N. Rasmussen, Keith L. Ruegger
Contributors: Ruegger, Keith L.
Publisher: Naval Postgraduate School; Available from National Technical Information Service
Published: 1999
Place of publication: Monterey, Calif; Springfield, Va
Language: eng
Number of pages: 92
Description: This study explores the use of seat management as a method of overcoming the difficulty of procuring, managing and maintaining information technology. Seat management, also known as desktop outsourcing, involves the acquisition and management of all hardware and software, desktop and network management, operations management, support services and technology refreshment into one concise contract managed by a vendor who specializes in IT. The findings of this functional analysis, focusing on seat management, total cost of ownership and asset management, are reported. These findings show that seat management is not a panacea. But, when used in conjunction with sound management practices it can provide benefits to an organization.
Notes: "September 1999".

Thesis advisor(s): William James Haga, Matthew S. Feely.

Thesis (M.S. in Information Technology Management) Naval Postgraduate School, September 1999.

Includes bibliographical references (p. 87-89).

Approved for public release; distribution unlimited.

Also Available online.

Mode of access: World Wide Web.

System Requirements: Adobe Acrobat reader.

US Navy (USN) authors.

dk/dk cc:9116 03/01/00