Benchmarking and performance indicators for best value
Subtitle: a customer focused means of assessing the value of leisure centres
By: prepared by KMC Consultancy.
Contributors: Institute of Leisure & Amenity Management.; KMC Consultancy.
Publisher: ILAM
Published: 1999
Place of publication: [U.K.]
Language: eng
Number of pages: 47
Notes: Looseleaf in ring binder.