Management
Subtitle: meeting and exceeding customer expectations
By: Warren R. Plunkett, Gemmy S. Allen, Raymond F. Attner
Contributors: Allen, Gemmy, author; Attner, Raymond F., author
Edition: 10th edition.
Publisher: South-Western, Cengage Learning
Published: 2013
Place of publication: Mason, OH
Language: eng
Number of pages: 709
ISBN-13: 9781111221348
Subjects: Management
Notes: Includes bibliographical references (pages 661-677) and index.