The evolution of user satisfaction as a surrogate measure of information system effectiveness
Contributors: Haga, William James
Publisher: Naval Postgraduate School; Available from National Technical Information Service
Published: 1991
Place of publication: Monterey, Calif; Springfield,   Va
Language: eng
Number of pages: 94
Notes: Thesis advisor, William J. Haga.

Thesis (M.S. in Information Systems) Naval Postgraduate School, March 1991.

Bibliography: p. 83-93.