Bien servir ses clients
By: René-Louis Comtois, Louise Laurent
Contributors: Laurent, Louise
Series: Collection Affaires
Publisher: Éditions Quebecor
Published: 2010
Place of publication: Montréal
Language: fre
Number of pages: 165
ISBN-13: 9782764012468
Subjects: Customer services; Relationship marketing; Customer relations; Interpersonal communication
Notes: Includes bibliographical references (p. 157-159).