Handbook of Medical Office Communications
Subtitle: Effective Letters, Memos, and E-Mails
Edition: Pap/Cdr edition
Publisher: American Medical Association
Published: December 31, 2004
Language: eng
Format: Paperback
Number of pages: 254
ISBN-13: 9781579476298
Subjects: Business communication & presentation; Health systems & services; Handbooks, manuals, etc; Communication in medicine; Medical; Business / Economics / Finance; Practice Management & Reimbursement; Allied Health Services - General; Business Communication - General; Correspondence; Handbooks; Medical offices
First sentence: Health care providers are prone to think that competition is about quality, but quality is hard to measure, and to some degree patient satisfaction is a measure of perceived quality.