IT Services Costs, Metrics, Benchmarking and Marketing
Edition: 1st edition
Publisher: Prentice Hall PTR
Published: March 10, 2000
Language: eng
Format: Hardcover
Number of pages: 208
ISBN-13: 9780130191953
Subjects: Customer services; Information technology industries; Information Management; Computer industry; Computer Industry (Economic Aspects); Customer Service; Networking - General; Business & Economics; Business / Economics / Finance; Textbooks; Industries - General; Computer Books: General; Computer service industry; Management Information Systems; Computers / Management Information Systems