Quality management today
Subtitle: what local governments need to know
By: edited by Jonathan P. West.
Contributors: West, Jonathan P. 1941-; International City/County Management Association.
Series: Practical management series
Publisher: ICMA
Published: 1995
Place of publication: Washington, D.C
Language: eng
Number of pages: 242
Subjects: Total quality management in government.; Local government.
Notes: Includes bibliographical references (p. [237]-242).