Managing for Quality in Higher Education A Systems Perspective
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740302059
Table of contents: title: Content; title: 1. Part I: Introduction And Historical Context; title: 2. Why Quality For Higher Education?; title: 3. History Of The Quality Movement; title: 4. Part II: Quality Concepts For Higher Education; title: 5. A Quality Framework For Higher Education; title: 6. The Customers Of Higher Education; title: 7. The System Of Higher Education; title: 7.1. Implications For Higher Education; title: 8. Quality, Ethics And Moral Leadeship; title: 8.1. Moral Leadership And Quality Management; title: 8.2. Ethics And Failure Prevention; title: 8.3. The Cost Of Quality; title: 9. Part III Design And Implementation; title: 10. Qualiy System Design And Implementation; title: 10.1. On Management And Development Of Human Resources; title: 11. Lean Tools For Higher Education; title: 12. Capturing Global Brainpower; title: 13. Part IV Future Quality Needs In Higher Education; title: 14. Leadership, Policy And Law; title: 15. Productivity; title: 16. Breakthrough Thinking For Humanity; title: 17. Postscript; title: 18. End Notes; title: 19. About the Authors