Quality for global requirements
Subtitle: ISO-9000 for services
By: editor, Siti Maimon Kamso-Wanrafaei.
Contributors: Siti Maimon Kamso-Wanrafaei.; Universiti Malaysia Sabah.
Publisher: Universiti Malaysia, Sabah
Published: 1995
Place of publication: Kota Kinabalu, Sabah
Language: eng
Number of pages: 113
Subjects: Service industries -- Quality control.; ISO 9000 Series Standards.
Other titles: Qservice
Notes: Includes bibliographical references.