Interpersonal and group skills for law enforcement
By: Terri M. Geerinck, C. Tracey McGruthers
Contributors: McGruthers, C. Tracey
Edition: 2nd ed.
Publisher: Pearson Prentice Hall
Published: 2007
Place of publication: Toronto
Language: eng
Number of pages: 248
ISBN-13: 9780131744684
Subjects: Communication in law enforcement; Textbooks; Interpersonal communication; Interpersonal relations; Teams in the workplace; Communication dans l'application des lois; Manuels d'enseignement supérieur; Communication interpersonnelle; Relations humaines; Équipes de travail
Notes: Includes bibliographical references and index.
Table of contents: title: Ch. 1. Introduction to interpersonal communication; title: ch. 2. Self-knowledge and communication; title: ch. 3. Interpersonal communication and perception; title: ch. 4. Nonverbal communication; title: ch. 5. Verbal communication; title: ch. 6. Conflict management and problem-solving skills; title: ch. 7. Understanding and managing diversity; title: ch. 8. Work groups and teams; title: ch. 9. Community relationships and leadership skills; title: ch. 10. Adapting to change.