Analysis of communication networks
Subtitle: call centres, traffic, and performance
By: David R. McDonald, Stephen R.E. Turner, editors.
Contributors: McDonald, David R., 1947-; Turner, Stephen R. E. 1970-
Series: Fields Institute communications -- 28
Publisher: American Mathematical Society
Published: 2000
Place of publication: Providence, R.I; [Great Britain]
Language: eng
Number of pages: 200
Subjects: Telecommunication systems.; Telecommunication -- Traffic.
Notes: Includes bibliographical references.