Laporan kajian manajemen pengaduan masyarakat dalam pelayanan publik
Publisher: Direktorat Aparatur Negara, Kementerian Perencanaan Pembangunan Nasional/Bappenas
Published: 2010
Place of publication: [Jakarta]
Language: ind
Number of pages: 174
Subjects: Municipal services; Complaints (Administrative procedure)
Description: On administrative procedure of making a complaint against public services in Indonesia.
Notes: In Indonesian.