Conflict, the unexpected gift
Subtitle: making the most of disputes in life and work
By: Jack Hamilton [and others]
Publisher: iUniverse
Published: 2013
Place of publication: Bloomington
Language: eng
Number of pages: 189
ISBN-13: 9781475970760
Subjects: Conflict management; Interpersonal conflict; Interpersonal relations
Table of contents: title: The ladder of assumptions; title: Self-awareness; title: Listening; title: Clarifying assumptions; title: Reaching agreement; title: Going it alone; title: Moving forward; title: Mediation; title: Wrapping up.