Banking, micro finance, and self-help groups (SHGs) in India
By: edited by A. Vijayakumar.
Contributors: Vijayakumar, A. 1964-
Publisher: New Century Publications
Published: 2009
Place of publication: New Delhi, India
Language: eng
Number of pages: 333
ISBN-13: 9788177082098
Subjects: Banks and banking -- India; Internet banking -- India; Customer relations -- India -- Management; Microfinance -- India; Self-help groups -- India
Notes: Includes index.

Includes bibliographical references.
Table of contents: title: pt. 1. E-banking in India; title: Customer relationship management (CRM) by banks in India; title: pt. 3. Self-help groups (SHGs), micro finance and Indian banks; title: pt. 4. Information technology, service quality and human resources development (HRD) in Indian banks.