The self assessment handbook
By: Chris Hakes with contributions from Barry Popplewell, Hugh Gallacher and Gill Clements.
Contributors: Bristol Quality Centre.
Edition: 1st ed.
Publisher: Chapman & Hall
Published: 1994
Place of publication: London; New York
Language: eng
Number of pages: 132
Subjects: Benchmarking (Management) -- Handbooks, manuals, etc.; Total quality management -- Europe -- Handbooks, manuals, etc.
Notes: Includes [8] p. of scorecards (perforated) in back of book.

Includes bibliographical references.