Measuring Information Systems Delivery Quality
Contributors: Evan W. Duggan (Editor); Han Reichgelt (Editor)
Publisher: Idea Group Publishing
Published: April 20, 2006
Language: eng
Format: Paperback
Number of pages: 358
ISBN-13: 9781591408581
Subjects: Business information systems; Information Management; Computers - General Information; Computers; Computer Books: General; Information technology; General; Evaluation; Management Information Systems
First sentence: The crusade to effectively confront information systems (IS) quality problems is as persistent as the problems themselves and the issue has been on the radar screens of IS researchers and practitioners for a long time (Bass et al., 2003; Dromey, 1996; Duggan, 2004a; Floyd, 1984; Floyd et al., 1989; Harter et al., 1998; Kautz, 1993; Kahlifa &amp; Verner, 2000; Kitchenham, 1989; Meyer, 1988; Miles, 1985; Rae et al., 1995; Ravichandran &amp; Rai, 2000).