Creating Authentic Assertion Part III – Assertive Development Trilogy
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740305722
Table of contents: title: Sisältö; title: Preface and Biography; title: Introduction – Assertive Trilogy Part; title: Assertive Vision; title: Benefits of Authentic Assertion; title: Assertiveness Synopsis; title: Assertive Principles and Values; title: Behavioural Characteristics; title: Behavioural Spectrum – Marginal Differences; title: Six Types of Assertion; title: Influencing Model; title: Situational Assertion; title: How to Negotiate and Compromise; title: How to Say ‘No’, Without Feeling Guilty; title: How to Lead Assertively; title: How to Handle Conflict; title: How to Handle Aggression; title: How to Build Rapport and Good Relationships; title: How to Handle Performance Issues; title: Assertive Strategy Guide; title: Self-awareness Strategies; title: Thinking Strategies; title: Behavioural Strategies; title: Summary of Assertive Skills; title: Action Planning; title: Six Steps to Making Change Happen; title: References