Creating effective information technology solutions
By: prepared by Terry Brueck ... [et al.] ; sponsored by AWWA Research Foundation.
Contributors: Brueck, Terrance M.; AWWA Research Foundation.
Publisher: AWWA Research Foundation
Published: 2004
Place of publication: Denver, CO
Language: eng
Number of pages: 166
Subjects: Water-supply -- Data processing.; Water utilities -- Data processing.; Information storage and retrieval systems -- Water-supply.
Notes: Includes bibliographical references (p. 157-164).
CD-ROM title: Creating effective IT solutions.
CD-ROM requires a Web browser and Microsoft Excel.
Table of contents: title: Executive summary; title: 1. Introduction and approach; title: 2. Survey process and findings; title: 3. Leading practices; title: 4. Applying leading practices; title: 5. Additional needs and research; title: Appendix A. Sample survey, parts I and II - Appendix B. Survey response summaries; title: Appendix C. Participating utility contributed practices; title: Appendix D. Highlights of Gartner Group presentation; title: Appendix E. Information technology framework; title: Appendix F. Project participant accomplishments and challenges; title: Appendix G. Example business case worksheets; title: References.