Take charge!
Subtitle: how to manage your customer relationships
By: Grace Major.
Contributors: Sigma International, Inc.
Edition: Executive ed.
Publisher: Sigma Books
Published: 1992
Place of publication: Fairfax, Va
Language: eng
Number of pages: 266
Subjects: Customer relations.; Customer services.
Notes: Includes bibliographical references (p. 241-243) and index.
Based on Sigma International, Inc.'s ROI 100 Plus workshops.