Customer obsession
Subtitle: your roadmap to profitable CRM
By: by Ad Nederlof and Jon Anton ; content editor Natalie Petouhoff.
Contributors: Anton, Jon.; Petouhoff, Natalie L.
Publisher: Anton Press; Brand: Anton Pr; Anton Pr
Published: 2002
Place of publication: Santa Maria
Language: eng
Number of pages: 244
Subjects: Customer relations -- Management