Overcoming performance measurement challenges for hospitals.
Contributors: Joint Commission Resources, Inc.
Publisher: Joint Commission Resources
Published: 2005
Place of publication: Oakbrook Terrace, Ill
Language: eng
Number of pages: 172
Subjects: Health services administration.; Hospitals -- Administration.; Hospitals -- Quality control.; Hospital Administration.; Quality Assurance, Health Care.
Notes: Includes bibliographical references and index.
"OPMBH-01"--P. [4] of cover.
Table of contents: title: Introduction; title: Chapter 1 : Performance measurement: an overview; title: Chapter 2 : Obtaining leadership commitment to performance measurement; title: Chapter 3 : Determining what to measure; title: Chapter 4 : Creating teams and establishing performance goals; title: Chapter 5 : Collecting the data; title: Chapter 6 : Organizing and presenting data; title: Chapter 7 : Making your data work for you; title: Chapter 8 : Current performance measurement initiatives and programs; title: Chapter 9 : Case studies; title: Appendix : Performance measurement in the comprehensive accreditation manual for hospitals : The official handbook; title: Glossary; title: Index.