Measuring the quality dimension of service productivity
By: Everett E. Adam, Jr., James C. Hershauer, William A. Ruch.
Contributors: Hershauer, James C., joint author.; Ruch, William A., joint author.
Publisher: s.n.]
Published: 1978
Place of publication: [s.l
Language: eng
Number of pages: 202
Subjects: Industrial productivity.; Quality of products.; Federal Reserve banks.; Check collection systems.; Banks and banking -- Personnel management.
Notes: Bibliography: p. 199-202.