Total quality management
Subtitle: text with cases
By: John S. Oakland ; case study co-author Leslie J. Porter.
Contributors: Porter, Leslie J.
Series: B H contemporary business series.
Publisher: Butterworth-Heinemann
Published: 1995
Place of publication: Oxford; Boston
Language: eng
Number of pages: 370
Subjects: Total quality management.; Total quality management -- Case studies.
Notes: Includes bibliographical references (p. [357]-363)  and index.