Banks and customers
Subtitle: a behavioural analysis
By: Sushila Singhal.
Contributors: Shri Ram Centre for Industrial Relations and Human Resources.
Publisher: Shri Ram Centre for Industrial Relations & Human Resources
Published: 1987
Place of publication: New Delhi
Language: eng
Number of pages: 233
Subjects: Banks and banking -- Customer services -- India.; Bank employees -- India -- Attitudes.
Description: Study covers six nationalized banks in India.
Notes: Bibliography: p. [180]-188.
Study sponsored by the Shri Ram Centre for Industrial Relations and Human Resources.
Includes index.