Trying Hard Is Not Good Enough
Subtitle: How to Produce Measurable Improvements for Customers and Communities
By: Mark Friedman.
Publisher: Trafford
Published: 2005
Place of publication: Victoria, BC
Language: eng
Number of pages: 179
ISBN-13: 9781412063975
Subjects: Human services -- Management.; Evaluation research (Social action programs); Organizational effectiveness.
Notes: Includes bibliographical references (p. 173-175) and index.