Network
Subtitle: theorizing knowledge work in telecommunications
By: Clay Spinuzzi.
Publisher: Cambridge University Press
Published: 2008
Place of publication: Cambridge; New York
Language: eng
Number of pages: 230
ISBN-13: 9780521895040
Subjects: Telecommunication; Communication in organizations; Knowledge management; Information theory
Description: "In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the work that connects, coordinates, and stabilizes polycontextual work activities." "To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how network actually works and how our theories and research methods can be extended to better understand it."--Jacket.
Notes: Includes bibliographical references and index.