Passing your ITIL foundation exam
Publisher: TSO
Published: 2007
Place of publication: London
Language: eng
Number of pages: 172
ISBN-13: 9780113310791
Subjects: Information technology; Quality control; Standards; Management; Study guides; Examinations
Description: The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. The title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
Notes: Includes bibliographical references and index.