Operations management
Subtitle: serving the customer.
Contributors: Knod, Edward M.
Edition: 3rd ed. / Richard J. Schonberger, Edward M. Knod, Jr.
Publisher: Business Publications
Published: 1988
Place of publication: Plano, Tex
Language: eng
Number of pages: 922
Subjects: Production management
Notes: Previous ed.: / by Richard J. Schonberger. 1985.

Includes bibliographies and index.