The extra mile
Subtitle: building profitable customer relations every time
By: compiled by the editors of Customers first ; writer, David Dee ; illustrator, Elwood Smith.
Contributors: Dee, David.
Series: Customer service rep's survival guide series ;; 3; Customer service rep's survival guide series ;; v. 3.
Publisher: Dartnell Corp.
Published: 1994
Place of publication: Chicago, IL
Language: eng
Number of pages: 237
Subjects: Customer services.
Other titles: Customers first.