The impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations
Subtitle: a case of tourist hotels in Tanzania
By: Ladis Komba.
Series: Forum Marketing
Publisher: Wissner
Published: 1997
Place of publication: Augsburg
Language: eng
Number of pages: 205
Subjects: Consumer behavior.; Consumer satisfaction.; National characteristics.; Tourism -- Tanzania.
Notes: Originally presented as the author's thesis (doctoral--Augsburg, 1996)

Includes bibliographical references (p. [188]-205)