Learning to improve customer services
Subtitle: a report on a customer service action learning programme ...
By: prepared by Human Resource DevelopmentLimited and the Service to Customers Action Team for  Cabinet Office Training Development Division (OMCS). Summary and conclusions.
Contributors: Human Resource Development Limited.; Service to CustomersAction Team.; Great Britain. Office of the Minister for the Civil  Service. Training Development Division.
Publisher: Cabinet Office
Published: 1990
Language: eng