The assertive librarian
By: by Janette S. Caputo.
Publisher: Oryx Press; Oryx Pr; ABC-CLIO, LLC
Published: 1984
Place of publication: [Phoenix, AZ]
Language: eng
Number of pages: 242
Subjects: Librarians -- Psychology.; Library employees -- Psychology.; Assertiveness (Psychology); Library science -- Philosophy.; Public services (Libraries)
Description: Shows how librarians can use assertiveness skills in their profession and in conflicts with colleagues, patrons, governing boards, supervisors, or subordinates.
Notes: Bibliography: p. [227]-238.
Includes index.