Building & Managing a World Class It Help Desk
Subtitle: Instructor's Pack
Edition: Pap/Cdr edition
Publisher: Osborne Publishing
Published: January 2002
Language: eng
Format: Paperback
Number of pages: 190
ISBN-13: 9780072195705
Subjects: Computer Software Packages; Computers; Computers - General Information; Computer Books: General; General; Information Technology
First sentence: The business world today is changing and the importance of technology is increasing rapidly within that world.