Quality Management in Hospitality
Subtitle: Best Practice in Action
Publisher: Cassell Academic; Orion Publishing Group, Limited
Published: January 1997
Language: eng
Format: Hardcover
Number of pages: 224
ISBN-13: 9780304334865
Subjects: Hotel & catering trades; Quality Assurance (QA) & Total Quality Management (TQM); Tourism industry; Total Quality Management; For GNVQ (General National Vocational Qualification)