Accountability in social services
Subtitle: the culture of the paper program
By: Jill Florence Lackey.
Publisher: Haworth Social Work Practice Press
Published: 2006
Place of publication: New York
Language: eng
Number of pages: 115
ISBN-13: 9780789023742; 9780789023759
Subjects: Social service -- United States -- Evaluation.; Social Work.; Program Evaluation.
Description: "Accountability in Social Services examines how - and why - social and human services programs can function even though they are monitored by written communication instead of face-to-face interaction. Author Jill Florence Lackey draws on her experience as a consultant for more than fifty social programs and as director of two nonprofit organizations to demonstrate the strong need for accountability mechanisms and more ethics-based leadership when running social service programs. This unique book walks you through the process of how "paper programs" emerge and operate, the monitoring mechanisms that are - and aren't - in place during program operations, and recommendations to increase accountability in the social service delivery system."--Jacket.
Notes: Includes bibliographical references and index.
Table of contents: title: Pay : the program in a box; title: The programs on the plains initiative : the plans to plan; title: The stories behind the stories and the story does not end here; title: Reduce : the stratified coalition; title: Teenhealth : the coalition in the dark; title: Project-united-are-we : a coalition united in name only; title: The stories behind the stories; title: But the story does not end here; title: Teenhealth : the media in the dark; title: Reduce : the media in the artificial light; title: The immigrant gardens : the blind eye; title: PC&C : the Stepford staff; title: The story behind the stories; title: But the story does not end here; title: The small story : the nondiscretionary model; title: The big story : ethics-based leadership; title: A word about good leadership; title: The story does not end here; title: So seldom do; title: The ideal circumstances for effective evaluation practice; title: Why best practices in evaluation rarely occur; title: Evaluation feedback and why it is so seldom used; title: And yet; title: A venue for change; title: Before putting this book down.