Interview with Kiran Mazumdar-Shaw, interviewed by Tarun Khanna, Boston, MA
Publisher: Harvard Business School
Published: 2018
Place of publication: Boston, MA
Language: eng
Number of pages: 42
Subjects: Interviews; Pharmaceutical biotechnology industry; Businesswomen; Entrepreneurship; Joint ventures; Women-owned business enterprises; Business; History; Commerce; Biocon Limited
Description: In this interview, Kiran Mazumdar-Shaw, Chairperson and Managing Director of Biocon Limited, describes her entrepreneurial journey--from becoming the first female brew master in India, to launching the country's first biopharmaceuticals company in Bangalore.

Mazumdar-Shaw begins the interview by describing the challenges she faced after graduating from brewing school in Australia. She returned to India, she recalls, very optimistic about her future career path. "But I was in for a rude shock," she explains, "because people in my own country didn't want to hire a woman in a brewing industry." Instead, she became what she calls an "accidental entrepreneur" when an industry colleague offered approached her about starting a biotech company in India. Thus, about the founding of Biocon, Mazumdar-Shaw jokes, "I often say, 'Do you know that India's largest biopharmaceutical company was founded because of a gender bias?'"

Biocon, which was founded in 1978, gradually evolved from a small operation in a rented garage into a major research company with nearly 10,000 employees. But the path wasn't easy. Mazumdar-Shaw recounts her challenges both obtaining credit and attracting talent for what was then perceived as a high-risk business--both, as she explains, because of the relatively unknown industry at that time, and because of her gender. Despite these initial obstacles, the company grew. Soon, Mazumdar-Shaw was able to attract the brightest minds coming out of the Indian Institutes of Technology and began diversifying the company's product line. In the interview, she explains the strategic reasons that drove her to move from commercial enzymes to biopharmaceuticals, and the infrastructure changes that accompanied this shift.

In the interview, Mazumdar-Shaw also talks about how Biocon navigated competition in the international market, leveraging its strengths to compete with giants like Lilly and Novo. Key to her success was innovation and the development of what she calls biosimilars--for example discovering a new way to produce insulin, which gave her the ability to differentiate Biocon's products. Cost advantage--the ability to price her products lower than competitors--was also a major factor in helping Biocon enter and dominate the Mexican market for insulin.

In addition to competitive innovation and marketing strategies, Mazumdar-Shaw also notes the important role that partnerships have played throughout the history of the company. In the interview, she explains how Biocon grew out of a partnership with an Irish company, which was then acquired by Unilever roughly a decade later. "That was a very important inflection point," says Mazumdar-Shaw, "because, being a part of the Unilever enterprise, I had to conform to their systems... in those ten years we became a very professional organization." She continued, "I must stay that that actually stood us in very good stead, because when we went to the next stage--which was really to look at pharmaceuticals and biopharmaceuticals, which was a much tougher regulatory sector--it was this systems approach that helped us to climb up that curve very fast." Since that time, Biocon went on to form partnerships with major US companies including Mylan and Sandoz, a subsidiary of Novartis.

Mazumdar-Shaw concludes the interview by reflecting on how the role of woman in business has evolved over the course of her career. She expresses frustration that--although women now make up 30 percent of researchers at Biocon, and although Biocon Academy has taken an active role in encouraging young women to pursue careers in the sciences--there is still a lack of female leaders across the organization and industry more broadly.
Notes: Title from PDF title page (viewed on June 20, 2019).

Access restrictions to transcript may apply. Contact Baker Library Special Collections for more information.

Access restrictions to transcript may apply. Contact Baker Library Special Collections for more information.

Video interview conducted in English on 2018 June 4 in Boston by Tarun Khanna, Jorge Paulo Lemann Professor, Harvard Business School, through the sponsorship of the Business History Initiative, Harvard Business School.

Interview with Kiran Mazumdar-Shaw, interviewed by Tarun Khanna, Boston, MA, June 4, 2018, Creating Emerging Markets Oral History Collection, Baker Library Special Collections, Harvard Business School.

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Mode of access: World Wide Web.