Helping the Difficult Library Patron
Subtitle: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem
Publisher: Haworth Information Press
Published: July 2002
Language: eng
Format: Paperback
Number of pages: 303
ISBN-13: 9780789017314
Subjects: Interdisciplinary Studies; Public services (Libraries); Libraries and community; Language Arts & Disciplines; Reference; Language; Library & Information Science; Libraries; Public relations; Security measures
First sentence: SUMMARY. Every type of library will inevitably have problem patrons, but this article focuses mainly on public and academic libraries.