Coaching and mentoring skills
By: Andrew J. DuBrin.
Series: NetEffect series
Publisher: Pearson/Prentice Hall
Published: 2005
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 174
Subjects: Mentoring in business.; Employees -- Coaching of.; Employees -- Training of.; Employees -- Counseling of.; Teams in the workplace.; Organizational behavior.; Interpersonal relations.
Notes: Includes bibliographical references and index.
Table of contents: title: Building trust; title: Showing empathy; title: Active listening; title: Using influence tactics; title: Helping others set goals; title: Monitoring performance; title: Giving feedback; title: Encouraging positive actions; title: Discouraging negative actions; title: Training team members; title: Helping others solve problems; title: Helping difficult people; title: Developing protégés.