Operations management
Subtitle: customer-focused principles
By: Richard J. Schonberger, Edward M. Knod, Jr.
Contributors: Knod, Edward M.
Edition: 6th ed.
Publisher: Irwin
Published: 1997
Place of publication: Chicago
Language: eng
Number of pages: 723
Subjects: Production management.
Notes: Includes bibliographical references (p. [697]-703) and index.