Creating the service culture
Subtitle: strategies for Canadian business
By: Stanley A. Brown, Marvin B. Martenfeld, Allan Gould.
Contributors: Martenfeld, Marvin B., 1948-; Gould, Allan, 1944-
Publisher: Prentice-Hall
Published: 1990
Place of publication: Scarborough, Ont
Language: eng
Number of pages: 228
Subjects: Customer services -- Canada.; Creative ability in business -- Canada.