Just Say Yes!
Subtitle: Extreme Customer Service...How to Give It! How to Get It!
Publisher: Career Press
Published: February 2000
Language: eng
Format: Paperback
Number of pages: 190
ISBN-13: 9781564144201
Subjects: Customer services; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics
First sentence: When I set out to write this book, my original intention was to include many personal frustrations to point out the enormous lack of service in this country.