Process Redesign
Subtitle: The Implementation Guide for Managers (Engineering Process Improvement Series)
Publisher: Prentice Hall PTR
Published: September 5, 1996
Language: eng
Number of pages: 352
ISBN-13: 9780201633917
Description: Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design.