Dienstleistungs-Management
Subtitle: Service als strategische Erfolgsposition
By: Heinz Benölken, Peter Greipel.
Contributors: Greipel, Peter.
Publisher: Gabler
Published: 1990
Place of publication: Wiesbaden
Language: ger
Number of pages: 243
Subjects: Service industries -- Management.; Strategic planning.
Other titles: Dienstleistungsmanagement.
Notes: Includes bibliographical references (p. 235-238).
Half title and spine title: Dienstleistungsmanagement.
Includes index.