Making Quality Work
Subtitle: A Leadership Guide for the Results-Driven Manager
Edition: New Ed edition
Publisher: Oliver Wight Ltd Pub
Published: April 1994
Language: eng
Format: Paperback
Number of pages: 198
ISBN-13: 9780939246540
Subjects: Total Quality Management; Production & quality control management; Quality Assurance (QA) & Total Quality Management (TQM); Business / Economics / Finance; Business/Economics
First sentence: "I am sick and tired of visiting plants to hear nothing but great things about quality and cycle time only to then visit customers who tell me of problems."