Relationship competence for healthcare management
Subtitle: peer to peer
By: Jennifer Landau and Elio Borgonovi.
Contributors: Borgonovi, Elio.
Publisher: Palgrave Macmillan
Published: 2008
Place of publication: New York
Language: eng
Subjects: Health facilities -- Personnel management; Interpersonal relations; Organizational change; Health Services Administration; Interpersonal Relations; Organizational Innovation
Notes: Includes bibliographical references and index.
Table of contents: title: The peer to peer relationship: the blended relationship; title: Managing the relationship with patients; title: The noncooperative game, the Nash Theory of Equilibrium and healthcare management; title: Trust and rational choice; title: Building relationships on the model of trust; title: Managerial competence peer to peer relationship management skills; title: Conclusions: management education.