Patient satisfaction
Subtitle: understanding and managing the experience of care
By: Irwin Press.
Edition: 2nd ed.
Series: ACHE management series; Management series (Ann Arbor, Mich.)
Publisher: Health Administration Press
Published: 2005
Place of publication: Chicago, IL
Language: eng
Number of pages: 262
ISBN-13: 9781567932508
Subjects: Patient satisfaction.; Physician and patient.; Medical care -- Quality control.
Notes: Includes bibliographical references and index.
Previous ed. has subtitle: Defining, measuring, and improving the experience of care.