Quality in library service
Subtitle: a competency-based staff training program
By: Jennifer Burrell and Brad McGrath.
Contributors: McGrath, Brad.
Publisher: DocMatrix Pty Ltd.
Published: 1999
Place of publication: Canberra
Language: eng
Subjects: Reference services (Libraries); Information services.; Library employees -- Training of.; Library employees -- In-service training.; Competency-based education; Reference librarians -- Training of.
Other titles: QUILS