Total quality management
By: Dale H. Besterfield ... [et al.].
Edition: 4th ed.
Publisher: Pearson
Published: 2015
Place of publication: New Delhi
Language: eng
Number of pages: 640
ISBN-13: 9789332534452
Subjects: Total quality management; Administración de calidad total
Notes: Incluye referencias bibliográficas (páginas 587-596) e índice.