Improving Service Performance
Subtitle: A Study of Step-Change Versus Continuous Improvement (Research Studies)
Publisher: CIMA Publishing
Published: December 31, 1999
Format: Paperback
Number of pages: 66
ISBN-13: 9781859713402
Subjects: Quality Assurance (QA)&Total Quality Management (TQM); Service industries; Accounting - Managerial; Business&Economics / Accounting / Management; Business / Economics / Finance