Leadership skills in policing
By: Colin Rogers.
Publisher: New York : Oxford University Press
Published: 2008
Place of publication: Oxford
Language: eng
ISBN-13: 9780199539512
Subjects: Police administration; Leadership; Police -- Supervision of; Communication in management; Organizational effectiveness
Notes: Includes bibliographical references and index.
Table of contents: title: Framework for leading the police; title: Introduction to leadership; title: Introduction; title: Why is leadership important?; title: What is meant by leadership?; title: Some basic leadership theories; title: Transactional and transformational leadership for police; title: Police reform and its challenges for police leaders; title: Other important areas; title: Summing up; title: Management structures within the police service; title: Introduction; title: Rank and structure within the police service; title: Governance and accountability; title: The general system of promotion; title: Other important police groups; title: Staff associations; title: Other staff associations; title: Performance management; title: Summing up; title: Leading in times of change; title: Introduction; title: Types of change; title: External and internal forces for change; title: Responses to change; title: Some reasons why colleagues are concerned with change; title: Dealing with the implementation of change; title: Organizational culture and change; title: "An example of change-the national workforce" modernisation programme; title: Summing up; title: Supporting leadership; title: Leading from the front; title: Introduction; title: The ability to lead; title: Winning respect; title: Winning confidence of others; title: The importance of loyalty; title: The role of morale; title: Developing individuals; title: Time keeping and time management; title: Time management and paperwork; title: Decision-making and the stages involved; title: Involving others in decision-making; title: Indecision; title: Decision-making checklist; title: Communicating decisions; title: Following up your decision; title: Conclusion; title: Summing up; title: Ethical leadership; title: Introduction; title: Customers; title: Ethics; title: Policing a complex society; title: Prejudice and discrimination; title: Institutional racism; title: Identifying a racist, homophobic incident, and hate crime; title: The police code of conduct; title: The work of the independent police complaints commission; title: Significant events; title: Legislative framework; title: Summing up; title: Meetings; title: Introduction; title: Meeting customers' needs; title: Partnerships and community together meetings; title: The importance of meetings; title: Costs and benefits of meetings; title: Is the meeting really necessary?; title: Effective meetings; title: Informal meetings; title: Effective control of meetings; title: Leading a meeting; title: Starting the meeting; title: Disruption in meetings; title: People; title: Personal development review meetings with staff; title: Summing up; title: Practical leadership; title: Communication skills for leaders; title: Introduction; title: The communication process; title: Becoming a more effective communicator; title: Counselling and counselling skills in the workplace; title: Assertiveness and communication; title: Presentations; title: Report writing; title: Summing up; title: Motivating staff; title: Introduction; title: Defining motivation; title: Motivational theories; title: Motivation through job enrichment; title: Practical motivation; title: Motivating people in teams; title: Conclusion; title: Summing up; title: Dealing with staff issues; title: Introduction; title: Staff welfare and a healthy work environment; title: Responsibilities; title: Targets; title: Force planning; title: Causes of absence from work; title: Creating a healthy environment; title: The Employment Act 2002; title: Controlling stress; title: Personal crises; title: Police-related incidents; title: Dealing with conflict; title: Summing up; title: Leadership in policing teams; title: Introduction; title: What is a team?; title: Delegation to team members; title: High performing teams; title: Neighbourhood policing and teams; title: The extended policing family; title: Citizen focused policing; title: The problem-solving approach; title: The Sara model of analysis; title: Policing signal crimes; title: Conclusion; title: Summing up; title: Leading operations; title: Introduction; title: The role of gold, silver, and bronze; title: Specialist units in the police; title: Why do the police mount pre-planned operations?; title: The national intelligence model; title: Using scene and chalet for unplanned events; title: Pre-planned operational information; title: Principle objectives in firearms incidents; title: Handing over; title: Debriefing operations; title: Conclusion; title: Summing up; title: Index; title: List of figures and tables; title: Figures; title: Ranks and insignia of police officers; title: A typical organisation of a medium to small-sized police force; title: A typical BCU structure; title: "The tripartite system of accountability of the police" in England and Wales.