Customer need assessment
Subtitle: challenges and tools for product innovation in business-to-business organizations
By: Hannu Kärkkäinen.
Series: Acta Universitatis Lappeenrantaensis / Lappeenranta University of Technology -- Acta Universitatis Lappeenrantaensis / Lappeenrannan teknillinen korkeakoulu -- no. 126; Acta Universitatis Lappeenrantaensis -- no. 126.
Publisher: Lappeenranta University of Technology
Published: 2002
Place of publication: Lappeenranta, Finland
Language: eng
Subjects: New products -- Management.; Organizational effectiveness.; Customer services.; Cunsumer satisfaction.; Marketing -- Management.
Notes: "Thesis for the degree of Doctor of Science (Technology) to be presented with due permission for public examination and criticism ... at Lappeenranta University of Technology (Lappeenranta, Finland) on the 6th of September 2002."

Includes bibliographical references.