Tour guiding research
Subtitle: insights, issues and implications
By: Betty Weiler and Rosemary Black
Contributors: Black, Rosemary, 1955-
Series: Aspects of tourism -- 62
Publisher: Channel View Publications
Published: 2015
Place of publication: Bristol
Language: eng
Number of pages: 208
ISBN-13: 9781845414689; 9781845414672; 9781845414696
Subjects: Tours guides (Persons); Research; Tourism
Notes: Includes bibliographical references and index.
Table of contents: title: The historical and political context and scope of tour guiding research; title: The multiple and complex roles of the tour guide; title: Tour guides as interpreters, storytellers and intercultural communicators; title: The contributions of tour guiding to sustainability; title: Visitor expectations of and satisfaction with tour guides and guiding services; title: Improving tour guide performance through training and education; title: Conceptualising and fostering quality in tour guiding; title: Implications and future directions for tour guiding research and practice.