Service Excellence @ Novell
Subtitle: Taking Customer Service from Cost to Profit
Publisher: Nova Vista Publishing
Published: March 25, 2006
Language: eng
Format: Paperback
Number of pages: 144
ISBN-13: 9789077256114
Subjects: Information technology industries; Computer Industry (Economic Aspects); Business & Economics; Business / Economics / Finance; Business/Economics; Corporate & Business History - Strategies; Leadership; Management - General; Business & Investing / General; Business & Economics / General; Customer Service; Industries - Computer Industry; Customer relations; Customer services; Management