U.S. Postal Service
Subtitle: new focus on improving service quality and customer satisfaction : report to Congressional requesters
By: United States General Accounting Office.
Publisher: The Office
Published: 1995
Place of publication: Washington, D.C. (P.O. Box 37050, Washington 20013)
Language: eng
Format: Microform
Number of pages: 90
Subjects: United States Postal Service -- Auditing.; Postal service -- United States -- Evaluation.; Consumer satisfaction -- United States.
Other titles: US Postal Service; United States Postal Service; New focus on improving service quality and customer satisfaction
Notes: Cover title.

Shipping list no.: 96-0707-M.

"December 1995."

"GAO/GGD-96-30."

"B-249787"--P. [1].

Includes bibliographical references.

Also available via Internet from the GPO Access web site. Address as of 8/7/02: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:gg96030.pdf; current access is available via PURL.

Microfiche. [Washington, D.C.] : U.S. General Accounting Office, [1996?] 1 microfiche : negative.