Managing workplace negativity
By: Gary S. Topchik
Publisher: AMACOM
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 193
ISBN-13: 9780814425398
Subjects: Employee morale; Employee motivation; Supervision of employees; Personnel management; Personnel; Moral; Motivation; Supervision; Direction; BUSINESS & ECONOMICS; Workplace Culture; Human Resources & Personnel Management; Arbeids- en organisatiepsychologie; Werknemers; Motivatie; Moraal; Negatieve arbeid; Personeelsmanagement
Description: "In Managing Workplace Negativity, Topchik explains how to spot this insidious killer of workplace efficiency, as well as how to put negative individuals, teams, and organizations back on the road to recovery." "Topchik illustrates that the outcomes of negativity can be surprisingly tangible, such as increased customer complaints, increased error rates, declining work quality - and particularly damaging in today's tough labor market - increased employee turnover." "But Topchik does much more than point out the problem. He presents a series of practical, easy-to-implement steps for improving your organization's health, as well as inoculating yourself against the infectious pessimism of others." "Managing Workplace Negativity is a tool for constructing positive, productive, and more enjoyable work environments. Even better, it serves as a fresh, new source of optimism for restoring balance and harmony to our professional lives."--Jacket.
Notes: Includes index.