Digital reference services in academic libraries
By: Wan Ab Kadir Wan Dollah
Publisher: University of Malaya Press
Published: 2012
Place of publication: Kuala Lumpur
Language: eng
Number of pages: 156
ISBN-13: 9789831005415
Subjects: Electronic reference services (Libraries); Case studies; Academic libraries; Reference services; Automation
Other titles: Reference services in academic libraries
Notes: Originally presented as the author's thesis (Ph. D.--University of Malaya) under title:  Determining the effectiveness of digital reference services in selected academic libraries in Malaysia.

Includes bibliographical references (p. 127-144) and index.