Simple Alchemy: Turn Cold Calls into GOLD Calls
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788740305890
Table of contents: title: Content; title: Foreword; title: 1. Intro; title: 1.1. Going For Gold; title: 2. Suspects Versus Prospects; title: 2.1. On Your Marks…; title: 2.2. Profiling; title: 2.3. The acid test of listening; title: 2.4. Summary; title: 3. Suspects versus Prospects; title: 3.1. Get Set…; title: 3.2. Benefit Based; title: 3.3. Don’t Hang Up; title: 4. Uncross Those Wires; title: 4.1. Can I Improve The Way I Speak?; title: 4.2. Speed; title: 4.3. Pace The Prospect; title: 5. Verbal Expression; title: 5.1. Communication In Business; title: 5.2. Quick and Easy Ways to Improve Your Speaking Voice; title: 6. Positive Phrasing; title: 6.1. ‘Can-Do’ Attitude!; title: 6.2. Phrases That Create Interest; title: 6.3. Handling Complaints; title: 6.4. Types of Complaints; title: 6.5. GOLDEN RULE; title: 7. Mental Preparation; title: 7.1. Get Into The Zone; title: 7.2. Move From Relationship Selling To Business (Volume) Selling… Would You Rather Make A Friend Or Make A Sale?; title: 7.3. Setting Up Your Rules Of The Game!; title: 7.4. Fish For The “No” Early – Where Is This Conversation Going? Be Ruthlessly Honest With Yourself!; title: 7.5. Do Sales People Need To Be ‘Pushier’? Don’t Let The Prospect Get Lost At Sea – Help And Guide Them!; title: 7.6. “Go!”; title: 8. About The Authors; title: Clive C. Price; title: Jean B. Dean