The arts of criticism
Subtitle: giving and taking
By: Kantola Productions presents ; producer, Joe Matulich ; director, Timothy St. John ; writers, Jean Lebedun, Rick Kantola
Contributors: Kantola Productions
Publisher: Kantola Productions
Published: 2005
Place of publication: Mill Valley, Calif
Language: eng
Format: [videorecording] :
Number of pages: 22
Subjects: Personal Criticism; Communication in personnel management; Employees; Rating of; Interpersonal relations; Defensiveness (Psychology); Avoidance (Psychology)
Description: The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focusing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism.
Notes: Videodisc release of a program originally produced in 1996.

Credits: Director of photography, Bill Zarchy ; editor, Jeff Belton.

DVD.
Table of contents: title: part 1. The art of giving criticism; title: part 2. The art of taking criticism.