Another satisfied customer if you use these training cards in customer relations.
Contributors: Hotel and Catering Industry Training Board.
Publisher: Hotel & Catering Industry Training Board
Published: 1981
Place of publication: (Wembley) ((P.O. Box 18, Wembley, HA9 7AP))
Language: eng
Subjects: Customer relations.; Hotels, taverns, etc. -- Great Britain.; Caterers and catering -- Great Britain.