Learning to improve customer service
Subtitle: a report on a customerservice action learning programme conducted in self-selected agencies and departments
By: prepared by Human Resource Development Limited and the Service to Customers Action Team for Cabinet Office Training Development Division (OMCS).
Contributors: Service to Customers Action Team.; Great Britain. Office of the Minister for the Civil Service. Training Development Division.
Publisher: Cabinet Office
Published: 1990
Place of publication: London
Language: eng
Number of pages: 111