Managing in the discomfort zone
Subtitle: how to deal with sensitive, difficult and unpleasant situations
By: Patrick Forsyth
Series: Business solutions; Business solutions (Marshall Cavendish Corporation)
Publisher: Marshall Cavendish Business
Published: 2012
Place of publication: Singapore
Language: eng
Number of pages: 117
ISBN-13: 9789814408738; 9789814382366
Subjects: Management; Problem employees; Work environment; Gestion; Employés à problèmes; BUSINESS & ECONOMICS; Industrial Management; Management Science; Organizational Behavior
Description: Why is it that effective action is so often difficult to take? How do you make it work when you do take it? Human nature tends to make action difficult - or make it more likely to be delayed or be done half-heartedly (with subsequent negative impact on results). There are so many unpleasant issues to be faced, such as firing people or dealing with poor or unacceptable behaviour and performance; tackling sensitive issues such as bullying and discrimination; and handling awkward or embarrassing situations like networking or prospecting. Too often, managers and others find themselves in the 'disc.
Notes: English.
Table of contents: title: Cover; Title; Copyright; Contents; Foreword; Preface; Introduction; 1 Managers are Human Too; 2 Issues to Address; 3 Planning to Change; Afterword; Acknowledgements; About the Author