Firing on all cylinders
Subtitle: the service/quality system for high-powered corporate performance
By: Jim Clemmer ; with Barry Sheehy and Achieve Associates.
Contributors: Sheehy, Barry.; Achieve Group Inc.
Publisher: Macmillan of Canada
Published: 1990
Place of publication: Toronto
Language: eng
Number of pages: 292
Subjects: Customer services -- Management.; Quality of products -- Management.; Success in business.
Notes: Includes bibliographical references and index.