Grip, Grin and Greet
Edition: 2 edition
Publisher: Emerald Publishing
Published: March 2, 2006
Language: eng
Format: Paperback
Number of pages: 102
ISBN-13: 9780972505918
Subjects: Business Etiquette; Etiquette; Personal Growth - Success; Self-Help
First sentence: As I read and travel, the most important strategy I've noticed in developing rapport with people is a genuine smile, a touch, and repeating someone's name.