Quality problems, policies, attitudes, and performance
Subtitle: a U.S.-Japan comparison
By: by David A. Garvin
Series: Working paper / Division of Research, Harvard Business School -- 1-785-034; Working paper (Harvard University. Graduate School of Business Administration. Division of Research) -- 1-785-034
Publisher: Division of Research, Harvard Business School
Published: 1984
Place of publication: [Boston, Mass.] (Soldiers Field, Boston 02163)
Language: eng
Number of pages: 36
Subjects: Quality of products; Quality control
Notes: "October 1984."

Bibliography: p. 34-36.