The four stages of highly effective crisis management
Subtitle: how to manage the media in the digital age
By: Jane Jordan-Meier
Publisher: CRC Press
Published: 2011
Place of publication: Boca Raton. FL
Language: eng
Number of pages: 296
ISBN-13: 9781439853733
Subjects: Public relations; Crisis management; Management; Online social networks; Mass media
Notes: Includes bibliographical references and index.
Table of contents: title: Media, crisis, and new reporting tools; title: What is a crisis?; title: Unfolding crisis; title: Crisis is triggered; title: A crisis stops the show; title: Case in point: Virginia Tech; title: The role of media in a crisis; title: Social, interactive, and everywhere all the time; title: Today's news from multiple platforms; title: Old media play a role in the social media revolution: social or leave; title: Power to the people: the rise of hyperlocal news; title: Mainstream media are still a factor; title: Social media's role in crisis; title: Media ethics? what drives traditional media behavior; title: Twitter: is it a fad or the "8 bazillion pound gorilla?"; title: Overview; title: Background.