CRM for the Common Man
Publisher: Peak Sales Consulting
Published: March 20, 2003
Language: eng
Format: Paperback
Number of pages: 162
ISBN-13: 9780972826303
Subjects: Strategic Planning; Business / Economics / Finance; Business & Economics; Business/Economics; Customer Service; Customer loyalty; Customer relations; Customer services; Management; Business & Economics / Customer Service; Business & Economics / Management
First sentence: This book approaches Customer Relationship Management (CRM) projects from a rather simplistic view.