Working with difficult people
By: Muriel Solomon.
Edition: Rev. ed.
Publisher: Prentice Hall Press
Published: 2002
Place of publication: Paramus, NJ
Language: eng
Number of pages: 319
Subjects: Conflict management; Interpersonal relations; Interpersonal conflict
Description: Workplaces are filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This communications consultant details specific techniques for handling them, with scenarios for every situation.--From publisher description.
Notes: Includes index.