Virtual Reference Services
Subtitle: Issues and Trends (Monograph Published Simultaneously As Internet Reference Services Quarterly, 1/2) (Monograph Published Simultaneously ... Internet Reference Services Quarterly, 1/2)
Contributors: Stacey E. Kimmel (Editor); Jennifer Heise (Editor)
Publisher: Haworth Information Press
Published: August 2003
Language: eng
Format: Paperback
Number of pages: 212
ISBN-13: 9780789020451
Subjects: Computer Communications & Networking; Library & Information Sciences; United States; Language; Electronic reference services (Libraries); Language Arts & Disciplines; Reference; Reference services (Libraries); Library & Information Science; Electronic reference services; Case studies; Internet in library reference; Internet in library reference services
First sentence: SUMMARY. In the face of continuing budget constraints and increased competition from Internet information and "infotainment" sources, libraries are looking for new ways to attract and retain users.