Understanding customer expectations
Subtitle: a handbook and guide
Contributors: United States. Dept. of Agriculture. Modernization of Administrative Processes Program Office
Publisher: U.S. Dept. of Agriculture, Office of the Assistant Secretary for Administration, Modernization of Administrative Processes Program Office
Published: 1997
Place of publication: [Washington, D.C.]
Language: eng
Format: Microform
Number of pages: 36
Subjects: United States. -- Dept. of Agriculture; Customer services; Customer relations; Consumers -- United States -- Attitudes
Notes: Cover title

Distributed to depository libraries in microfiche

Shipping list no.: 98-0180-M

"June 1997."

Includes bibliographical references (p. 36)

Microfiche. [Washington, D.C.] : Supt. of Docs., U.S. G.P.O., 1997 1 microfiche : negative