The satisfied patient
Subtitle: a guide to preventing malpractice claims by providing excellent customer service
By: James W. Saxton.
Publisher: HCPro
Published: 2003
Place of publication: Marblehead, MA
Language: eng
Number of pages: 119
Subjects: Patient satisfaction.; Medical personnel -- Malpractice -- United States -- Prevention.; Practice Management, Medical -- United States.; Liability, Legal -- United States.; Malpractice -- United States.; Patient Satisfaction -- United States.; Risk Management -- methods -- United States.