People for health
Subtitle: health for people
By: South East Thames Regional Health Authority.
Publisher: SETRHA
Published: 1992
Place of publication: Bexhill-on-Sea
Language: eng
Other titles: Patient's charter checklist.
Notes: Alternative title: Patient's charter checklist.
Table of contents: value: Contents: Patient's charter checklist - research methods - reasons for seeking consumer views/testing consumer satisfaction - Data analysis and interpretation - Discharging patients who are homeless from hospital - Access: why and in what circumstances - Nurses for patients: the named nurse - Mounting campaigns: why and in what circumstances - Triage: in the accident and emergency department - Patient information: why and in what circumstances? - Making use of complaints?.