HMO complaints and appeals
Subtitle: plans' systems have most key elements, but consumer concerns remain : statement of Bernice Steinhardt, Director, Health Services Quality and Public Health Issues, Health, Education, and Human Services Division, before the Committee on Labor and Human Resources, United States Senate
By: United States General Accounting Office.
Series: Testimony -- GAO/T-HEHS-98-173.
Publisher: The Office; The Office [distributor
Published: 1998
Place of publication: Washington, D.C; Gaithersburg, MD (P.O. Box 6015, Gaithersburg 20884-6015)
Language: eng
Format: Microform
Number of pages: 10
Subjects: Health maintenance organizations -- United States.; Health maintenance organizations -- United States -- Administration.; Managed care plans (Medical care) -- United States.
Other titles: Health maintenance organization complaints and appeals : plans' systems have most key elements, but consumer concerns remain.; Plans' systems have most key elements, but consumer concerns remain.
Notes: Cover title.

Shipping list no.: 99-0233-M.

"May 19, 1998."

Includes bibliographical references.

Microfiche. [Washington, D.C.] : U.S. General Accounting Office, [1999?] 1 microfiche : negative.