Customer communications.
Contributors: Forsyth, Patrick.; Chartered Institute of Marketing.
Series: CIM companion
Publisher: CIM Publishing
Published: 2002
Place of publication: Cookham
Language: eng
Number of pages: 287
Subjects: Customer relations -- Study and teaching.; Business communication -- Study and teaching.
Notes: "This companion is written to complement the recommended core text, Communicating with customers by Patrick Forsyth and published by Orion Business" - p.1.

Includes bibliographical references and index.