How to handle conflict and confrontation
By: National Seminars Group
Contributors: Pickering, Peg; National Seminars Group
Series: Sixty-minute training series; Communication series
Publisher: Sound Learning Solutions
Published: 2006
Place of publication: Kansas City, MO
Language: eng
Format: [videorecording] /
Number of pages: 79
Subjects: Conflict management; Interpersonal confrontation; Interpersonal conflict
Other titles: Create a cohesive, productive work environment
Description: Training video offers techniques to help resolve conflict in a business environment.
Notes: DVD-ROM features: PDFs of Facilitator's guide ; How to handle conflict and confrontation by Peg Pickering ; Interactive learning guide.

Trainer: Sharon Spano.

DVD.

System requirements: Intel Celeron Pentium or AMD Duron/Athlon processor, 600 MHZ; Microsoft Windows 98SE, ME 2000, XP; 128MB of RAM; 32 MB graphics card, 1024x768 resolution, 32 bit color; Microsoft DirectSound compatible sound card; 16X DVD-ROM drive; Microsoft DirectShow compliant DVD decoder software; Microsoft DirectX 8.1; Microsoft Internet Explorer 6.0.

Closed-captioned.
Table of contents: title: Effects of conflict; title: Handling conflict; title: Emotion of conflict; title: Program summary; title: Print resources. Facilitator's guide; title: Participant's interactive learning guide; title: Bonus E-book.