Therapeutic communications
By: Kathleen Schreiner.
Edition: 1st ed.
Series: Medical assisting made incredibly easy
Publisher: Lippincott, Williams & Wilkins
Published: 2009
Place of publication: Philadelphia
Language: eng
Number of pages: 320
ISBN-13: 9780781775526
Subjects: Communication in medicine; Medical personnel and patient; Medical assistants; Professional-Patient Relations; Allied Health Personnel; Communication
Table of contents: title: Self awareness; title: The communication cycle; title: Communication across the lifespan; title: Building bridges: communicating with patients; title: The culturally diverse workplace; title: Techniques to tackle communication challenges; title: Promoting patient wellness and education; title: Written communications and technology; title: Utilizing professional communication skills in the workplace.