Self-assessment for business excellence
By: David Lascelles  and Roy Peacock.
Contributors: Peacock, Roy
Series: Quality in action; Quality in action (London, England)
Publisher: McGraw-Hill
Published: 1996
Place of publication: London; New York
Language: eng
Number of pages: 186
Subjects: Benchmarking (Management) -- Europe.; Quality assurance -- Europe.; Industrial efficiency -- Europe -- Evaluation.
Notes: Includes bibliographical references and index.