Articulating Design Decisions
Subtitle: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience
Publisher: O'Reilly Media
Published: 2015
Language: eng
Format: Paperback
Number of pages: 278
ISBN-13: 9781491921562
Table of contents: label: Preface
pagenum: vii |; label: Chapter 1
title: A Maturing Industry
pagenum: 1; title: Talking My Way Into Design
pagenum: 1; title: UX Is Still Young
pagenum: 4; title: Design Is Subjective...Sort of
pagenum: 9; title: Businesses Don’t Critique
pagenum: 10; title: Ego and Intuition
pagenum: 11; title: A Shift Toward Products
pagenum: 12; title: Digital Experiences Are Real Life
pagenum: 14; label: Chapter 2
title: Great Designers Are Great Communicators
pagenum: 19; title: Too Many Cooks
pagenum: 19; title: Everyone Is a Designer!
pagenum: 20; title: The Interface Is Your Interface
pagenum: 21; title: There Is No U or X in Team
pagenum: 23; title: Communication Matters
pagenum: 24; title: Being Articulate Means Success
pagenum: 26; title: Becoming a Great Designer
pagenum: 28; label: Chapter 3
title: Understanding Relationships
pagenum: 39; title: See Their Perspective
pagenum: 40; title: Identifying Influencers
pagenum: 49; title: StakeholderValues
pagenum: 52; title: Stakeholder Stories
pagenum: 55; title: Build Good Relationships
pagenum: 57; label: Chapter 4
title: Reducing Cognitive Load
pagenum: 61; title: Remove Distractions
pagenum: 62; title: Anticipate Reactions
pagenum: 66; title: Create a Support Network
pagenum: 70; title: The Dress Rehearsal
pagenum: 74 |; label: Chapter 5
title: Listening Is Understanding
pagenum: 79; title: Implicit Activities
pagenum: 80 |; title: Explicit Activities
pagenum: 89 |; label: Chapter 6
title: The Right Frame of Mind
pagenum: 101; title: Give Up Control
pagenum: 101 |; title: Check Your Ego at the Door
pagenum: 103; title: Lead with a YES
pagenum: 106; title: Be Charming
pagenum: 111; title: Change Your Vocabulary
pagenum: 117; title: Make a Transition
pagenum: 119; title: Further Reading
pagenum: 123; label: Chapter 7
title: The Response: Strategy and Tactics
pagenum: 125; title: A UX Strategy for Responding
pagenum: 126; title: Tactics Are Actions
pagenum: 133; label: Chapter 8
title: The Response: Common Messages
pagenum: 145; title: Business
pagenum: 146; title: Design
pagenum: 149; title: Research
pagenum: 151; title: Limitations
pagenum: 159; label: Chapter 9
title: The Ideal Response: Getting Agreement
pagenum: 165; title: Getting Agreement
pagenum: 166; title: Putting It All Together
pagenum: 168; label: Chapter 10
title: Meeting Adjourned: The After-Party
pagenum: 181; title: The Meeting After the Meeting
pagenum: 182; title: Follow Up Fast
pagenum: 183; title: Apply Filters
pagenum: 184; title: Seek Out Individuals
pagenum: 187; title: Do Something, Even If It’s Wrong
pagenum: 188; label: Chapter 11
title: Recovering from Disaster
pagenum: 191; title: How Is This Possible?
pagenum: 192; title: Making Changes You Disagree With
pagenum: 194; title: Making Lemonade
pagenum: 197; title: The Bank Account of Trust
pagenum: 199; title: When You’re Wrong
pagenum: 201; title: Painting a Duck
pagenum: 204; title: Managing Expectations
pagenum: 207; title: Over, but Never Done
pagenum: 210; label: Chapter 12
title: For Nondesigners
pagenum: 213; title: The King and the Blind Man
pagenum: 214; title: Ten Tips for Working with Designer
pagenum: 222; title: Design Project Checklist
pagenum: 223; title: A Seat at the Table
pagenum: 226 |; label: Chapter 13
title: Designing for Vision
pagenum: 229; title: Recognizing Our Power
pagenum: 230; title: Practicing Creativity
pagenum: 232; title: Making It Happen
pagenum: 236; title: Making Stuff Up
pagenum: 241; title: Taking Your Ideas to the Right People
pagenum: 244; title: More Than Pixels
pagenum: 246; label: Index
pagenum: 249; label: About the Author
pagenum: 259