Total quality management in action
By: edited by Gopal K. Kanji ; organized by the Centre for Quality and Innovation, Sheffield Hallam University.
Contributors: Kanji, Gopal K.; Sheffield Hallam University. Centre for Quality and Innovation.
Edition: 1st ed.
Publisher: Chapman & Hall
Published: 1996
Place of publication: London; New York
Language: eng
Number of pages: 287
Subjects: Total quality management -- Congresses
Notes: Includes bibliographical references and index.
Papers from the second quality conference organized by the Centre and held in Sheffield in 1996.