Building Great Customer Experiences
Subtitle: Revised Edition
Edition: Revised edition
Publisher: Palgrave Macmillan
Published: November 25, 2004
Language: eng
Format: Paperback
Number of pages: 288
ISBN-13: 9781403939494
Subjects: Customer services; Business/Economics; Business & Economics; Business / Economics / Finance; Customer Service; Business & Economics / Management; Management - General
First sentence: Why do Dell Computers have signs around their Round Rock offices near Austin, Texas stating 'Customer Experience - Own It'?