Online Customer Care
Publisher: McGraw-Hill Companies
Published: May 1998
Language: eng
Format: Hardcover
ISBN-13: 9780070151222
Subjects: Customer Service; Diet / Health / Fitness; Health & Fitness; Consumer Health
First sentence: A popular business philosophy is that, in an age of commodities, the differentiating factor between competitive companies is the augmentative support provided after the sale of a product or service.