A magia da palabra
Subtitle: a estratégia do homem que revolucionou o atendimento ao cliente no Brasil
By: Rolim Adolfo Amaro.
Edition: 2a edicao.
Publisher: Futura
Published: 2002
Place of publication: São Paulo
Language: por
Number of pages: 295
Subjects: Aeronautics, Commercial -- Brazil.; Aeronautics, Commercial -- Brazil -- History.; Airlines -- Brazil.