What to do when you become the boss
Subtitle: how new managers become successful managers
By: Bob Selden ; with foreword by Dennis Pratt
Contributors: Pratt, Dennis
Publisher: Outskirts Press, Inc.
Published: 2008
Place of publication: Denver, CO
Language: eng
Number of pages: 279
ISBN-13: 9781432714284; 9781432709594
Subjects: Supervision of employees; Executives; Management; Success in business
Description: "Internationally known Australian organisational consultant Bob Selden, who is now based in Switzerland, has finally put all his great management tips and techniques into print. Bob's been a first level supervisor, line manager and senior manager in three financial organisations. So when it comes to knowing something about management, there probably aren't too many more experienced. He's also consulted to organisations from most industries on five different continents. "What To Do When You Become The Boss" is a very practical "how to" for new managers".
Notes: Includes bibliographical references (pages 277-278).
Table of contents: title: Pt 1 Leading and managing 1. Are you a leader or manager?; title: 2. What does it take to be an effective manager?; title: Pt 2 Managing your team 3. Team work; title: 4. How to select the right person for the job; title: 5. How to set performance standards for your people; title: 6. How to motivate others; title: 7. How to give feedback: positive and negative; title: 8. Coaching: how to help your people take commitment for their own development; title: 9. How to manage the appraisal process; title: 10. If you have to, how to fire someone; title: Pt 3 Managing upwards and sideways 11. How to influence others; title: 12. How to manage your boss; title: 13. How to select your new boss; title: Pt 4 Managing your meetings 14. Group and team decision making; title: 15. How to get the best out of your meetings; title: Pt 5 Managing yourself 16. How to manage yourself 17. How to delegate; title: 18. How to become more productive; title: 19. How to manage your email; title: 20. Five of the worst mistakes new managers make and how to avoid them; title: 21. How to develop yousrself to your full potential; title: 22. How to develop your image, your persona.