The One Minute Apology  CD
Subtitle: A Powerful Way to Make Things Better
Contributors: Sam Tsoutsouvas (Narrator)
Edition: Unabridged edition
Publisher: HarperAudio
Published: January 7, 2003
Language: eng
Format: Audio CD
ISBN-13: 9780060538231
Subjects: Interpersonal Relations; Unabridged Audio - Business/Professional; Conflict Resolution; Audio Adult: Business; Business & Economics; Organizational behavior; Leadership; General; Business & Economics / Leadership; Apologizing; Business ethics