Effectiveness of telephone reference service in two Western Canadian libraries
By: by Annamari Paimela-Wheler.
Contributors: University of Alberta. Faculty of Library Science.
Publisher: University of Alberta
Published: 1987
Place of publication: Edmonton, Alta
Language: eng
Number of pages: 92
Subjects: Reference services (Libraries) -- Evaluation.; Telephone reference services (Libraries) -- Evaluation.
Notes: "Spring, 1987".

"A research project submitted to the Faculty of Library Science in partial fulfilment of the requirements for the degree of Master of Library Science".

Bibliography: leaves 76-77.