Jin rong ji gou ke hu guan li xin zhan lüe
Subtitle: SVoC : chao yue CRM de ji xian
By: Youyou Guiyi, Songtian Kexin, Pingdao Liang zhu ; Ren Dachuan yi
Contributors: Matsuda, Katsunobu; Hirashima, Akira; Ren, Dachuan
Edition: Di 1 ban
Series: De qin guan li zi xun xi lie cong shu
Publisher: Shanghai jiao tong da xue chu ban she
Published: 2011
Place of publication: Shanghai Shi
Language: chi
Number of pages: 111
ISBN-13: 9787313068194
Subjects: Customer services; Bank management; Banks and banking
Work titles: Kin'yū kikan no shin kokyaku dēta senryaku SVoC
Notes: Translation of: Kin'yū kikan no shin kokyaku dēta senryaku SVoC : CRM o koete.