Handling Difficult People Manual and CD
Subtitle:  With Practical Techniques For Improving Customer Care and Patient Care, for all Levels Such as Office Manager, ... and Executives, who want to Implement Total
Edition: Spi Pap/CD edition
Publisher: University Of Health Care
Published: June 2004
Language: eng
Format: Spiral-bound
Number of pages: 19
ISBN-13: 9781594910210
Subjects: Hospital administration & management; Medical / Nursing; Customer Service; Business & Economics; Business/Economics; Caregiving; Education & Training; Medical / General; Human Resources & Personnel Management
First sentence: This book contains the customer and patient care techniques in the course.