Making It Right
Subtitle: Healthcare Service Recovery Tools, Techniques, And Best Practices (Press Ganey) (Press Ganey) (Press Ganey) (Press Ganey)
Edition: Bk&CD-Rom edition
Publisher: HCPro, Inc.
Published: November 15, 2005
Language: eng
Format: Paperback
Number of pages: 202
ISBN-13: 9781578397242
Subjects: Health Care Delivery; Hospital Administration; Medical; Medical / Nursing; Customer relations; Customer services; Medical care; Patient satisfaction