Why organizations struggle so hard to improve so little
Subtitle: overcoming organizational immaturity
By: Martin Klubeck, Michael Langthorne, and Donald Padgett
Contributors: Langthorne, Michael; Padgett, Donald
Publisher: Praeger
Published: 2010
Place of publication: Santa Barbara, Calif
Language: eng
Number of pages: 222
ISBN-13: 9780313380228; 9780313380235
Notes: Includes bibliographical references and index.
Table of contents: title: Calling all champions!; title: Why do we fail?; title: Laying the foundation : understanding organizational immaturity; title: First steps : understanding ourselves; title: How to do the impossible; title: Identifying the obstacles and learning how to overcome them; title: Using performance management tools to shape and monitor both personal and organization growth; title: Like champion athletes, your champions need development plans to maintain peak performance; title: Need additional champions? : try these hiring strategies; title: Creating a culture of recognition : build an environment for champions to thrive; title: Mature behaviors : develop as many as you can!; title: Putting strategy into strategic planning; title: Effective communication : open channels at all levels; title: Using a policy framework : establishing a model; title: Project management methodology : setting the bar; title: Using process management to prepare for cultural change; title: Tracking your organization's growth with the help of annual internal assessments; title: Bigger challenges : taking it to the next level; title: Getting organized with a process asset library; title: Sharing the wealth : career planning/coaching; title: Setting and maintaining expectations : service level agreements (SALs); title: It's time to own up : what is quality and why measure it?; title: Metrics: an organization's maturity barometer; title: The final coaching session.