How to open & operate a financially successful collection agency business
Subtitle: with companion CD-ROM
By: by Emonica S. Dames
Publisher: Atlantic Pub. Group
Published: 2010
Place of publication: Ocala, Fla
Language: eng
ISBN-13: 9781601382832
Other titles: How to open and operate a financially successful collection agency business
Notes: Includes bibliographical references and index.
Table of contents: title: What is a collection agency?; title: What it takes to start an agency; title: Deciding how to set up your agency; title: Preparing to start your own agency; title: The legal standing of your new business; title: Accounting and collections software programs; title: Staffing your agency; title: Marketing ; developing your company's image; title: Promoting your agency and acquiring clients; title: Agency proposals ; what to include and how to present them; title: Extending credit responsibly ; helping your client avoid bad debt; title: Laws and regulations governing the industry; title: Collection methods; title: Collection letters and e-mail communication; title: Managing customer accounts ; new and old; title: Payment plans and settlements; title: Bad checks & insufficient funds; title: When to seek legal counsel to assist with collection efforts; title: Getting paid and making a profit; title: When consumers fight ; lawsuits, complaints, and letters; title: Understanding credit scores.