Agency operations and sales management.
Contributors: Amrhein, Christopher J.; Insurance Institute of America.
Edition: 1st ed.
Publisher: Insurance Institute of America
Published: 1997
Place of publication: Malvern, Pa
Language: eng
Subjects: Insurance companies -- Management.; Selling -- Insurance.
Notes: "Although this text is identified as the first edition, it is based on the former Agency operation and sales management texts. Those two volumes were first published in 1982 and were in the third edition"--P. v.
"AAI83"--Cover.
Includes indexes.
Table of contents: title: Segment A. Principles of agency management / Christopher J. Amrhein; title: Segment B. The insurance production environment / David H. Surles; title: Segment C. Agency management tools and processes.