Managing the unexpected
Subtitle: resilient performance in an age of uncertainty
By: Karl E. Weick, Kathleen M. Sutcliffe.
Contributors: Sutcliffe, Kathleen M., 1950-
Edition: 2nd ed.
Publisher: Jossey-Bass
Published: 2007
Place of publication: San Francisco
Language: eng
Number of pages: 194
ISBN-13: 9780787996499
Subjects: Crisis management; Leadership; Industrial management
Notes: Includes bibliographical references and index.
Table of contents: title: Managing the unexpected: what business can learn from high-reliability organizations; title: Expectations and mindfulness; title: The three principles of anticipation; title: Principles of containment; title: Assessing your capabilities for resilient performance; title: Organizational culture: institutionalizing mindfulness; title: How to manage mindfully.