Putting Stakeholder Management into Practice
Contributors: Margit Huber (Editor); Joachim Scharioth (Editor); Martina Pallas (Editor)
Edition: 1 edition
Publisher: Springer
Published: March 5, 2004
Language: eng
Format: Hardcover
Number of pages: 174
ISBN-13: 9783540206910
Subjects: Business & Management; Customer Service; Business / Economics / Finance; Business & Economics; Business/Economics; Management - General; Customer services; Balanced Scorecard; Business & Economics / Management; Business & Economics : Customer Service; CRM; Customer Relationship Management; Customer Retention; Customer Satisfaction; Employee Satisfaction; Quality Management; Stakeholder Management; Case studies; Management