Listen Up, Customer Service
Subtitle: A Guide to Develop Customer Loyalty
Publisher: CornerStone Leadership Institute
Published: March 1, 2006
Format: Paperback
Number of pages: 48
ISBN-13: 9780977225750
First sentence: You probably do not want to go back to school, and I can hear you saying, "What more can I learn at my age - or at this point in my career?"