Competent communication at work
Subtitle: strategies & standards for success
By: Jacqueline A. Irwin, Pamela Davis Hopkins, Holly J. Payne, Patric Spence
Contributors: Hopkins, Pamela Davis, author; Payne, Holly J., author; Spence, Patric, author
Edition: Second edition.
Publisher: Kendall Hunt Publishing Company
Published: 2015
Place of publication: Dubuque, IA
Language: eng
Number of pages: 450
ISBN-13: 9781465270597
Subjects: Business communication; Handbooks, manuals; Business presentations; Business writing
Notes: One-time online access code included.

Includes bibliographical references and index.
Table of contents: title: An introduction to business and professional communication processes; title: The coming of globalization : communication and culture in a diverse new world; title: Verbal and nonverbal communication; title: Listening : the key to credible communication; title: Working with text : writing for business and professional communication; title: Interpersonal communication skills at work; title: Working in small groups, team building, and running a successful meeting; title: Résumé building and social media strategies; title: Interviewing : processes and best practices; title: Audience analysis and delivery dynamics; title: Information-seeking and traditional library skills; title: Presentation development; title: Visual aids and electronic-enhanced presentations; title: Informative and special occasion business presentations; title: Persuasive business presentations.