Beyond "Hello"
Subtitle: a practical guide for excellent telephone communication and quality customer service
By: by Jeannie Davis ; edited by Pat Landaker.
Contributors: Landaker, Pat.
Edition: 1st ed.
Publisher: Now Hear This, Inc. Pub.
Published: 1999
Place of publication: Aurora, Colo
Language: eng
Number of pages: 158
Subjects: Telephone in business.; Telephone etiquette.; Customer services.