ITIL® 2011 At a Glance
By: by John O. Long
Contributors: SpringerLink (Online service)
Series: SpringerBriefs in Computer Science
Publisher: Springer New York; Imprint: Springer
Published: 2012
Place of publication: New York, NY
Language: eng
Format: [electronic resource] /
ISBN-13: 9781461438977
Subjects: Models and Principles; Management/Business for Professionals; Industrial management; Computer science; Management of Computing and Information Systems; Innovation/Technology Management; Information Systems