The Complete Guide to IT Service Level Agreements
Subtitle: Aligning IT Service to Business Needs (3rd Edition)
Edition: 3 edition
Publisher: Rothstein Associates Inc
Published: March 13, 2002
Language: eng
Format: Paperback
Number of pages: 278
ISBN-13: 9781931332132
Subjects: Industries - Computer Industry; Business & Economics; Business/Economics
First sentence: A sign of a maturing technology is that it gets so deeply interwoven into the fabric of business, industry, government and society that existence without it becomes inconceivable.