Basic skills for 100% customer satisfaction at First Chicago Corporation
Subtitle: final report
By: First Chicago/NBD, Workplace Education Division of The Center-Resources for Education.
Contributors: Educational Resources Information Center (U.S.)
Publisher: First Chicago Corporation; The Center; U.S. Dept. of Education, Office of Educational Research and Improvement, Educational Resources Information Center
Published: 1998
Place of publication: Chicago, IL; Des Plaines, IL; [Washington, DC]
Language: eng
Format: Microform
Subjects: First Chicago NBD Corporation -- Customer services.; First Chicago NBD Corporation -- Employees. -- Training of -- Illinois -- Chicago.; Consumer satisfaction -- Illinois -- Chicago.
Notes: Shipping list no.: 99-0953-M.

Microfiche. [Washington, D.C.] : Supt. of Docs., U.S. G.P.O., [1999] 2 microfiches.