Quality management for organizational excellence
Subtitle: introduction to total quality
By: David L. Goetsch, Stanley B. Davis.
Contributors: Davis, Stanley, 1931-; Goetsch, David L.
Edition: 6th ed.
Publisher: Pearson/Prentice Hall
Published: 2010
Place of publication: Upper Saddle River, N.J
Language: eng
ISBN-13: 9780135019672
Subjects: Total quality management
Notes: Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.