Kmart's ten deadly sins
Subtitle: how incompetence ruined an American icon
By: Marcia Layton Turner.
Publisher: J. Wiley & Sons
Published: 2003
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 256
Subjects: K-Mart Corporation -- Management.; Business failures -- United States -- Case studies.
Genres: Case studies.
Notes: Includes bibliographical references (p. 237-245) and index.
Table of contents: title: Brand mismanagement; title: Lack of customer knowledge; title: Underestimating Wal-Mart; title: Lousy locations; title: Ignoring store appearance; title: Technology aversion; title: Supply chain disconnect; title: Lack of focus; title: Strategy du jour; title: Repeating the same mistakes; title: Conclusion; title: can its sins be forgiven?