Source code China
Subtitle: the new global hub of IT outsourcing
By: Cyrill Eltschinger.
Publisher: John Wiley & Sons, Inc.
Published: 2007
Place of publication: Hoboken, N.J
Language: eng
ISBN-13: 9780470106969
Subjects: Contracting out -- China; Information technology -- Management; Electronic data processing departments -- Contracting out
Notes: "Published simultaneously in Canada."

Includes index.
Table of contents: title: Outsourcing: the most important management trend of the last 75 years; title: Outsourcing as a business force; title: Made in China; title: Setting the stage; title: Battle of the titans: the global outsourcing landscape; title: North America; title: Europe; title: South America; title: Africa and the Middle East; title: Asia-Pacific; title: BRIC nations; title: China: your essential shore; title: Big numbers from a big country; title: Government and politics; title: Planes, trains, and automobiles; title: Educating the masses; title: Ni hui shuo yingyu ma? (Do you speak English?); title: Your essential shore; title: The early years; title: Made in China; title: From pagers to market supremacy; title: The Internet arrives; title: Not yet a green light; title: India outsources to China; title: Risks and concerns; title: Strategies that work; title: What works? What is the right shore? What is the right model?; title: Captive versus partner; title: Build-operate-transfer; title: Dual-shore delivery; title: Going captive and avoiding the expat trap; title: Ten [Eleven?] lessons learned; title: What works elsewhere does not necessarily work in China; title: Develop a vision of the future beyond the next shareholder meeting; title: Establish the right partnerships from the beginning; title: Do your homework; title: Commit for the long haul; title: Prepare yourself for an unprecedented speed of change; title: Choose an outsourcing home city based on: People, people, people; title: You can not do anything, but you can do everything; title: Never give up; title: It is all about face; title: Winning the talent war; title: English makes the world go round; title: Recruiting staff; title: Salaries on the rise; title: Chinese work ethics; title: Retaining staff: employee retention and loyalty programs; title: China's outsourcing cities; title: Beijing; title: Shanghai; title: Dalian; title: Chengdu; title: Xian; title: Jinan; title: Hangzhou; title: Guangzhou; title: Nanjing; title: Shenzhen; title: IT outsourcing, business process outsourcing, and knowledge process outsourcing in China; title: Scope of outsourcing; title: Global outsourcing options for customers; title: Advantages of outsourcing to China; title: Disadvantages to outsourcing to China; title: Selection of vendor partners; title: Due diligence of the capabilities of vendors; title: Importance of business process standards; title: Importance of standards in BPO; title: Application of standards to different process types; title: Process selection for outsourcing; title: China's legal framework; title: Market entry and establishing a business in China; title: Intellectual property rights protection; title: Employment issues; title: Government policy; title: Currency and taxation; title: Dispute resolution and litigation; title: China 2020; title: Pillar of the economy: focus on the high-tech sector; title: Growth of the services sector; title: Satisfying a fast growing global IT and business processes services demand; title: Overseas promotions leap forward; title: Stable China market economic prospects; title: Rise of globalization: in the front row; title: China 2020: wild cards; title: Appendix A Cosep survey results; title: Appendix B Case studies; title: Appendix C Contact information for major government offices, outsourcing centers, and online resources; title: Index.