Scammed
Subtitle: how to save your money and find better service in a world of schemes, swindles, and shady deals
By: Christopher Elliott
Publisher: John Wiley & Sons, Inc.
Published: 2012
Place of publication: Hoboken, NJ
Language: eng
Number of pages: 209
ISBN-13: 9781118108000
Subjects: Fraud; Public opinion; Social responsibility of business; Swindlers and swindling; Corporations; Computer crimes
Description: "A leading consumer advocate reveals how protect your money, time, and integrity from corrupt businessesOnce upon a time store prices were simple and fair, businesses stood behind their products with guarantees free of fine print and loopholes, and companies genuinely seemed to care about their valued customers--but those days are long gone. In this groundbreaking expose;, consumer advocate Christopher Elliot reveals the broken relationship between American consumers and businesses and explains how companies came to believe that fooling their customers was a viable, and profitable, business plan. Scammed explores how companies control information to mislead, distort the truth, and even outright lie to their consumers.  Exposes the various ways companies have led their war against information--from seductive ads, disingenuous fine print, and unconventional promotions that involve seeding discussion forums and blogs with company-friendly comments  Offers consumers insider knowledge of the system, reasonable expectations, and a clear understanding of the games businesses play  Christopher Elliott is one of the nation's foremost consumer advocates  Protect yourself, your time, and your money from the predators of the consumer world. Armed with knowledge, readers will become far more discerning and every business's worst nightmare"--
Notes: Includes bibliographical references (p. [191]-206) and index.