The People Measurement Manual
Subtitle: Measuring Attitudes, Behaviours and Beliefs in Your Organization
Publisher: Gower Publishing Company
Published: March 2003
Language: eng
Format: Hardcover
Number of pages: 147
ISBN-13: 9780566083808
Subjects: Organizational theory & behaviour; Personnel & human resources management; Business & Economics; Business / Economics / Finance; Business/Economics; Customer Service; Reference - General; Consumer satisfaction; Customer relations; Evaluation; Job satisfaction; Organizational effectiveness
First sentence: People are at the heart of any competitive strategy.