Handling difficult people
By: Peter Quarry and Eve Ash.
Contributors: Ash, Eve.
Series: People skills
Publisher: Ash Quarry Productions.
Language: eng
Format: Videorecording
Number of pages: 14
Subjects: Interpersonal relations -- Personnel management.
Description: Dealing with difficult people is one of the most stressful tasks in todays workplace. Learn skills for dealing with the know-all, aggressive, joker, complainer and dodger.