Lodging management program
By: American Hotel & Lodging Educational Institute
Edition: 2nd ed.
Publisher: Educational Institute of the American Hotel & Lodging Association
Published: 2005
Place of publication: Lansing, MI
Language: eng
Number of pages: 352
ISBN-13: 9780866122764
Subjects: Hospitality industry; Management; Hotel management
Other titles: Lodging management program.
Notes: Includes index.
Table of contents: title: Overview of lodging management: Organization and structure; Guest service; Safety and security; title: Rooms division: Guest cycle; Telecommunications; Reservations; Registration; Check-out and settlement; Front office audit; title: Housekeeping management: Housekeeping management; Carpet construction and maintenance; Housekeeping inventory; Guestroom cleaning; On-premises laundry management; title: Careers: careers.