Customer Satisfaction Toolkit for ISO 9001:2000
Edition: Spi edition
Publisher: ASQ Quality Press
Published: September 1, 2002
Language: eng
Format: Spiral-bound
Number of pages: 80
ISBN-13: 9780873895590
Subjects: Customer Service; Entrepreneurship; Business / Economics / Finance; Consumer satisfaction; Customer services; Quality Control; Questionnaires; Statistical methods; Science/Mathematics