To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems
By: by Refael Hassin, Moshe Haviv
Contributors: Haviv, Moshe
Series: International Series in Operations Research & Management Science -- 59; International series in operations research & management science -- 59.
Publisher: Springer US
Published: 2003
Place of publication: Boston, MA
Language: eng
Format: [electronic resource] /
Number of pages: 191
ISBN-13: 9781461350378; 9781461503590
Subjects: Mathematical optimization; Economics; Distribution (Probability theory); Operations research; Management information systems
Description: To Queue Or Not To Queue: Equilibrium Behavior in Queueing Systems focuses on the highly interesting, practical viewpoint of customer behavior and its effect on the performance of the queueing system. The book's objectives are threefold: (1) It is a comprehensive survey of the literature on equilibrium behavior of customers and servers in queueing systems. The literature is rich and considerable, but lacks continuity. This book will provide the needed continuity and cover some issues that have not been adequately treated. (2) In addition, it will examine the known results of the field, classify them and identify where and how they relate to each other. (3) And finally, it seeks to fill a number of the gaps in the literature with new results while explicitly outlining open problems in other areas. With this book, it is the authors' paramount purpose is to motivate further research and to help researchers identify new and interesting open problems.
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