Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards
Subtitle: a how-to-do-it manual with CD-ROM
By: Rosalind Farnam Dudden.
Series: How-to-do-it manuals
Publisher: Neal-Schuman Publishers
Published: 2007
Place of publication: New York
Language: eng
ISBN-13: 9781555706043
Subjects: Libraries -- Evaluation; Medical libraries -- Evaluation
Notes: "A Medical Library Association book."

Includes bibliographical references and index.
Table of contents: title: Why evaluate?; title: The effective library; title: Library measures; title: Method 1 : needs assessment; title: Method 2 : quality improvement; title: Method 3 : benchmarking; title: Method 4 : library performance standards; title: Method 5 : outcomes measurement; title: Other systems for quality improvement and evaluation; title: Data collection and analysis methods; title: Skills for communicating in evaluation projects; title: Tools for improvement and evaluation.