The Knowledge-Based Organization
Subtitle: Four Steps to Increasing Sales, Profits, and Market Share
Edition: 1 edition
Publisher: McGraw-Hill
Published: December 1, 1994
Language: eng
Format: Hardcover
Number of pages: 140
ISBN-13: 9780786303533
Subjects: Sales & marketing; Management; Sales; Business / Economics / Finance; Selling; Business/Economics; Sales management; Customer Service; Sales & Selling - Techniques; Business & Economics / Sales & Selling; Customer relations; Customer services
First sentence: Sales and service executives are in a quandary.