The myths of Japanese quality
By: Ray and Cindelyn Eberts.
Contributors: Eberts, Cindelyn G.
Publisher: Prentice Hall PTR
Published: 1995
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 338
Subjects: Total quality management -- Japan.; Quality control -- Japan.; Quality of products -- Japan.; Customer services -- Japan.
Notes: Includes bibliographical references and index.