IRS telephone assistance
Subtitle: opportunities to improve human capital management : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives
By: United States General Accounting Office.
Contributors: United States. General Accounting Office.; United States. Congress. House. Committee on Ways and Means. Subcommittee on Oversight.
Publisher: The Office
Published: 2001
Place of publication: Washington, D.C
Language: eng
Number of pages: 37
Subjects: United States. Internal Revenue Service -- Customer services.; Income tax -- United States.; Telephone -- United States.
Notes: Includes bibliographical references.
Cover title.
"January 2001."
"GAO-01-144."