The Must-Have Customer
Subtitle: 7 Steps to Winning the Customer You Haven't Got
Contributors: Armin Brott (Contributor)
Publisher: Truman Talley Books
Published: April 18, 2006
Language: eng
Format: Hardcover
Number of pages: 320
ISBN-13: 9780312351694
Subjects: Customer Service; Marketing - General; Business & Economics / Customer Service; Business & Economics; Business / Economics / Finance; Consumer satisfaction; Marketing; Business/Economics
First sentence: I'm the kind of guy who believes in full disclosure, so I'm going to tell you right now that this is not another one of those books about how to make your company great.