Automated cost recovery
Subtitle: a feasibility study
By: prepared by David Kack and Amanda Jorgensen in conjunction with Mr. Richard Hodges; prepared for Montana Department of Transportation
Contributors: Jorgensen, Amanda; Hodges, Richard; Montana. Dept. of Transportation; Western Transportation Institute; United States. Dept. of Transportation. Research and Innovative Technology Administration; Montana State University--Bozeman; Hodges Transportation Consulting, LLC
Publisher: Research Programs, Montana Dept. of Transportation
Published: 2008
Place of publication: Helena, Mont
Language: eng
Format: [electronic resource] :
Number of pages: 134
Subjects: Data collection; Smart cards; Local transit; Demand responsive transportation; Automatic fare collection; Fares; Technological innovations; Freight and passenger services; Automatic data collection systems; Ridership
Description: Public and specialized transportation (transit) providers in Montana and other states use a variety of methods for collecting fares from riders, invoicing agencies for rides, and collecting ridership data.  The purpose of this project is to determine the feasibility of implementing various technologies in transit systems within Montana to assist in the collection and accounting of passenger fares.  Specific components of the research included reviewing the state of the practice in the transit industry, reviewing current technologies in Montana, conducting a requirements analysis, reviewing Americans with Disabilities Act (ADA) issues, conducting a benefit/cost ratio analysis, and providing an implementation plan.  Based on the findings from these tasks, researchers also developed recommendations for MDT, which included procurement of a high-value customer data reporting system, development of a pilot program for additional technologies, and development of a one-stop center that would leverage technologies implemented to support transportation (transit) providers and provide a "one-call, one-website" portal for customers and clients.
Notes: "July 2008."

"FHWA/MT-08-004/8186"-report number.

Includes bibliography (p. 50).

Final report; 11/06-3/08.

Funding for this project was provided by the Montana Department of Transportation (MDT), the Western Transportation Institute, and the Research and Innovative Technology Administration of the U.S. Department of Transportation 8186.

Mode of access:  World Wide Web, PDF reader.