Capitalizing on the power of the customer
By: Frances X. Frei
Edition: Ver. 1.0.
Series: Faculty seminar series; Faculty seminar series (Boston, Mass.)
Publisher: Harvard Business School
Published: 2004
Place of publication: Boston, MA
Language: eng
Format: [electronic resource] /
Subjects: Customer equity; Customer relations; Business enterprises
Notes: Title from disc label.

"Product number 824XC/824XF."

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