Benchmarking for best practices in the public sector
Subtitle: achieving performance breakthroughs in federal, state, and local agencies
By: Patricia Keehley ... [et al.].
Contributors: Keehley, Patricia.
Edition: 1st ed.
Series: The Jossey-Bass public administration series
Publisher: Jossey-Bass
Published: 1997
Place of publication: San Francisco
Language: eng
Number of pages: 251
Subjects: Total quality management in government -- United States; Benchmarking (Management) -- United States
Notes: Includes bibliographical references (p. 241-244) and index.