Effective Discipline
Subtitle: How to manage discipline at work
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776819880
Table of contents: title: Preface; title: 1 The Routes to Discipline; title: 1.1 Defining “Discipline”; title: 1.2 The Aims of Workplace Discipline; title: 1.3 For and Against; title: 1.4 The Contract of Employment; title: 1.5 Moral, Practical, and Legal Questions; title: 1.6 Your Style; title: 1.7 A Model of Discipline; title: 1.8 Key Points of this Module; title: 2 Laws, Rules and Compliance; title: 2.1 Laws of the Land; title: 2.2 Rules; title: 2.3 Standards of Work; title: 2.4 Targets; title: 2.5 Guidelines; title: 2.6 Norms; title: 2.7 Culture; title: 2.8 Key Points; title: 3 Non-Conformance; title: 3.1 Rule-Breaking; title: 3.2 Boredom; title: 3.3 Frustration; title: 3.4 Sabotage; title: 3.5 Absence; title: 3.6 Personality Clashes; title: 3.7 Dishonesty; title: 3.8 Key Points; title: 4 The Disciplinary Investigation; title: 4.1 Lay Down the Groundrules; title: 4.2 The Core Statement; title: 4.3 Clarify the Investigator’s Role; title: 4.4 Gather Information; title: 4.5 Take Witness Statements; title: 4.6 Take Notes; title: 4.7 Produce Your Report; title: 4.8 Key Points; title: 5 Alternatives to Discipline; title: 5.1 Will It Work?; title: 5.2 The Costs; title: 5.3 Prevention Rather Than Cure; title: 5.4 “We Talk To People”; title: 5.5 Treating the Problem; title: 5.6 Tough Love; title: 5.7 Changing Your Style; title: 5.8 Key Points; title: 6 Policy and Procedure; title: 6.1 Policy and Procedure; title: 6.2 Principles; title: 6.3 Natural Justice; title: 6.4 Timescales; title: 6.5 Sanctions and Penalties; title: 6.6 Records; title: 6.7 Special Cases; title: 6.8 Key Points; title: 7 Counselling and Discipline; title: 7.1 What Is Counselling?; title: 7.2 Counselling and Discipline; title: 7.3 What Counselling Is Not; title: 7.4 When Counselling Works; title: 7.5 A Counselling Session; title: 7.6 Counselling Skills; title: 7.7 Reconciling not Dividing; title: 7.8 Key Points; title: 8 Disciplinary Checklists; title: 8.1 The Pre-Hearing Checklist; title: 8.2 The Hearing Checklist; title: 8.3 The Post-Hearing Checklist; title: 8.4 Key Points; title: 9 The Disciplinary Hearing; title: 9.1 What Kind of Hearing?; title: 9.2 Who Is To Organise It?; title: 9.3 How Should You Chair?; title: 9.4 Representation; title: 9.5 What are the Stages?; title: 9.6 The Do’s and Don’ts; title: 9.7 How Do We Reach a Decision?; title: 9.8 Key Points; title: 10 Dismissal; title: 10.1 The Ending of Contracts; title: 10.2 Fair or Unfair?; title: 10.3 Contract Frustration; title: 10.4 Constructive Dismissal; title: 10.5 Redundancy; title: 10.6 Fair Dismissal; title: 10.7 Gross Misconduct; title: 10.8 Appeals; title: 10.9 A Dismissal Checklist; title: 10.10 Key Points; title: 11 Web Resources on Effective Discipline