Six Sigma Study Guide
Publisher: Quality Publishing, Inc.
Published: September 1, 2001
Format: Spiral-bound
Number of pages: 280
ISBN-13: 9780930011864
First sentence: 1. Systems are improved: a. by improving each of the processes within the system to their best level of performance b. by improving the process that is most important to the customer c. by considering how the processes work within the system.