Improving the quality of public service through positive attitude and appropriate behavioural skills.
Contributors: Botswana Institute of Administration and Commerce.; Botswana. Directorate of Public Service Management.
Publisher: Botswana Institute of Administration and Commerce
Published: 1993
Place of publication: Gaborone
Language: eng
Number of pages: 99
Subjects: Civil service -- Labor productivity -- Botswana.; Botswana -- Officials and employees -- Attitudes.
Notes: At head of title: Office of the President, Directorate of Public Service Management.
"24 August 1993"--Foreword.