Making services work for poor people.
Contributors: Devarajan, Shantayanan, 1954-; Reinikka, Ritva.; World Bank.
Series: World development report -- 2004
Publisher: World Bank and Oxford University Press
Published: 2003
Place of publication: [Washington, D.C.]
Language: eng
Number of pages: 271
Subjects: Rural poor -- Services for -- Developing Countries; Social service, Rural -- Developing Countries; Poverty -- Developing Countries; Public welfare -- Developing Countries
Notes: "A Copublication of the World Bank and Oxford University Press"--t. p. and verso.

"This Report has been prepared by a team led by Shantayanan Devarajan and Ritva Reinikka ... [et al.] ... "--p. xiii.

Includes bibliographical references.

Also available on the World Wide Web.
Table of contents: title: Services can work for poor people but too often they fail --; title: Governments should make services work -- -- The; title: framework for service provision --; title: Clients and providers --; title: Citizens and politicians --; title: Policymakers and providers --; title: Basic education services --; title: Health and nutrition services --; title: Drinking water, sanitation, and electricity --; title: Public sector underpinnings of service reform --; title: Donors and service reform.