The outsourcing enterprise
Subtitle: from cost management to collaborative innovation
By: Leslie P. Willcocks, Sara Cullen, Andrew Craig
Contributors: Cullen, Sara; Craig, Andrew
Series: Technology, work and globalization
Publisher: Palgrave Macmillan
Published: 2011
Place of publication: New York, NY
Language: eng
Number of pages: 287
ISBN-13: 9780230231917
Subjects: Industrial productivity; Contracting out; Measurement; Organizational effectiveness; Evaluation; Strategic planning
Notes: Includes bibliographical references and index.
Table of contents: title: Moving to the strategic agenda; title: Building the relationship advantage; title: Selecting and leveraging suppliers; title: Keeping control through core retained capabilities; title: Collaborating to innovate - the next phase : key practices; title: The governance charter : overseeing the outsourcing arrangement; title: Contract management strategy; title: The contract scorecard : design and measurement; title: Disengagement : preparing for the next generation outsourcing into the future; title: Conclusion : steering a course.