Encouraging the heart
Subtitle: a leader's guide to rewarding and recognizing others
By: James M. Kouzes  Barry Z. Posner authors of leadership challenge.
Contributors: Posner, Barry Z.
Edition: 1st ed.
Series: The Jossey-Bass business & management series
Publisher: Jossey-Bass
Published: 2003
Place of publication: San Francisco
Language: eng
Number of pages: 203
Subjects: Leadership; Executive ability; Interpersonal relations; Incentives in industry; Performance awards; Employee motivation
Notes: Includes bibliographical references (p. 177-186) and index.
Table of contents: title: The heart of leadership; title: The seven essentials of encouraging; title: The encouragement index; title: The first essential : set clear standards; title: The second essential : expect the best; title: The third essential : pay attention; title: The fourth essential : personalize recognition; title: The fifth essential : tell the story; title: The sixth essential : celebrate together; title: The seventh essential : set the example; title: Finding your voice.