Basics of health care performance improvement
Subtitle: a Six Sigma approach
By: Donald Lighter
Publisher: Jones & Bartlett Learning
Published: 2012
Place of publication: Burlington, Mass
Language: eng
Number of pages: 339
ISBN-13: 9780763772147
Subjects: Health Care Quality Assurance; Methods; Six sigma (Quality control standard); Organization & administration; Quality control; Health Care Quality Indicators; Medical care; Total Quality Management
Notes: Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.

Includes bibliographical references and index.
Table of contents: title: Why is performance improvement the 'big new thing'?; title: Define phase tools; title: Measure phase tools; title: Analyze phase tools; title: Improve phase tools; title: Control phase tools; title: LSS case studies in health care; title: DMAIC in an era of reform.