Consumer complaint handling in America
Subtitle: final report
By: Technical Assistance Research Programs
Contributors: U.S. Office of Consumer Affairs; United States. Office of the Special Assistant for Consumer Affairs
Publisher: TARP; Available from the National Technical Information Service
Published: 1980
Place of publication: Washington, D.C; [Springfield, Va
Language: eng
Number of pages: 224
Subjects: Complaints (Administrative procedure) -- United States; Consumer complaints; Customer relations; Industrial policy -- United States
Notes: Cover title

Contracted for by the Special Assistant to the President for Consumer Affairs and the U.S. Office of Consumer Affairs

" The work upon which this publication was based was performed pursuant to Contract HEW-OS-74-292 with the Department of Health, Education, and Welfare."

Includes bibliograhical references