Pathways to Empathy
Subtitle: New Studies on Commodification, Emotional Labor, and Time Binds
Publisher: Campus Verlag
Published: Aug 15, 2013
Language: eng
Format: paperback
Number of pages: 220
ISBN-13: 9783593398945
Description: Three decades after the publication of Arlie Russell Hochschild's The Managed Heart, the processes of commodification of emotion she wrote about now reach into all areas of labor processes, extending even to private life and intimate relationships. The contributors to this volume take up her concepts to study the diversity of this economic intrusion into family, education, and nursing in the service sector as well as into corporate management. Aside from the powers and interests that force these developments, these essays argue, there are also productive uses and active resistances to them.
Notes: Source title: Pathways to Empathy: New Studies on Commodification, Emotional Labor, and Time Binds (Work and Everyday Life. Ethnographic Studies on Work Cultures)