Managing online reference services
By: edited by Ethel Auster.
Contributors: Auster, Ethel.
Publisher: Neal-Schuman Publishers
Published: 1986
Place of publication: New York
Language: eng
Number of pages: 408
Subjects: Reference services (Libraries) -- Automation -- Management.; Online data processing.; Bibliographical services -- Automation -- Management.; Information technology -- Management.
Notes: Includes bibliographies and indexes.