Shachō o dase
Subtitle: jitsuroku kurēmu to no shitō
By: Kawada Shigeo.
Publisher: Takarajimasha
Published: 2003
Place of publication: Tōkyō
Language: jpn
Number of pages: 239
Subjects: Consumer complaints -- Japan; Claims; Customer relations -- Japan
Other titles: Jitsuroku kurēmu to no shitō