Repositioning reference
Subtitle: new methods and new services for a new age
By: Laura Saunders, Lillian Rozaklis, and Eileen G. Abels
Contributors: Rozaklis, Lillian, 1978- author; Abels, Eileen G., author
Publisher: Rowman & Littlefield Publishers
Published: 2015
Language: eng
Number of pages: 157
ISBN-13: 9780810893221; 9780810892118
Subjects: Reference services (Libraries); Reference librarians; Organizational change; Effect of technological innovations on; Information technology
Notes: Includes bibliographical references and index.
Table of contents: title: The evolution of reference services; title: Competitive pressures facing reference services; title: Implications of change : competencies and philosophies; title: Thinking outside the box : entrepreneurship in reference service provision; title: Leveraging environmental scanning for repositioning; title: Leading and managing change for organizational renewal.