The gentle art of verbal self-defense at work
By: Suzette Haden Elgin.
Contributors: Elgin, Suzette Haden.
Publisher: Prentice Hall Press
Published: 2000
Place of publication: Paramus, N.J
Language: eng
Number of pages: 340
Subjects: Verbal self-defense.; Business communication -- Psychological aspects.; Success in business.
Notes: Includes bibliographical references (p. 319-330) and index.
Rev. ed. of: Success with the gentle art of verbal self-defense, c1989.