Customer Connections
Subtitle: New Strategies for Growth
Edition: 1 edition
Publisher: McGraw-Hill
Published: August 1, 1997
Format: Hardcover
Number of pages: 288
ISBN-13: 9780071050487
First sentence: In Lewis Carroll's Through the Looking Glass, Alice found herself in a land where, as the Red Queen says, It takes all the running you can do to keep in the same place.