Developing customer service policies
By: Martin Christopher, Gordon Wills.
Contributors: Prestoungrange, Gordon.
Series: Physical distribution monograph ;; v. 4, no. 6, 1974; Physical distribution monograph ;; v. 4, no. 6.
Publisher: MCB (Physical Distribution Management)
Published: 1974
Place of publication: Bradford, West Yorkshire, U.K
Language: eng
Number of pages: 352
Subjects: Customer services.
Notes: Includes bibliographical references.