Send This Jerk the Bedbug Letter
Subtitle: How Companies, Politicians, and the Mass Media Deal With Complaints and How to Be a More Effective Complainer
Publisher: Ten Speed Press
Published: May 1996
Language: eng
Format: Paperback
Number of pages: 322
ISBN-13: 9780898158113
Subjects: Customer services; Reference; Consumer satisfaction; Consumer Economics (Specific Aspects); Customer Service; Business & Economics; Management; Business/Economics; General; Commerce; Complaint letters; Consumer complaints
First sentence: SOME PEOPLE COMPLAIN for the sheer joy of complaining, or to get even with some organization.