Loyalty Rules! How Leaders Build Lasting Relationships
Edition: 1st edition
Publisher: Harvard Business School Press
Published: August 10, 2001
Language: eng
Format: Hardcover
Number of pages: 304
ISBN-13: 9781578512058
Subjects: Management & management techniques; Personnel & human resources management; Employee loyalty; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Entrepreneurship; Management; Customer loyalty; Customer relations; Leadership
First sentence: Loyalty, the key to success in today's economy?