Pro-active Dynamic Vehicle Routing
Subtitle: Real-Time Control and Request-Forecasting Approaches to Improve Customer Service
By: by Francesco Ferrucci
Contributors: SpringerLink (Online service)
Series: Contributions to Management Science
Publisher: Springer Berlin Heidelberg; Imprint: Physica
Published: 2013
Place of publication: Berlin, Heidelberg
Language: eng
Format: [electronic resource] :
Number of pages: 319
ISBN-13: 9783642334726
Subjects: Economics/Management Science; Operation Research/Decision Theory; Economics; Simulation and Modeling; Computer simulation; Sales/Distribution/Call Center/Customer Service; Production/Logistics/Supply Chain Management; Operations research
Description: This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.​
Table of contents: title: Introduction; title: Introduction to Tour Planning: Vehicle Routing and Related Problems; title: The Considered RDOPG Applications; title: Review of the Literature Related to the Considered RDOPG Applications; title: A New Deterministic Real-Time Control Approach for RDOPG Applications.- A New Forecasting Approach for Generating Stochastic Knowledge.- The Proposed Tabu Search Solution Method.; title: Computational Results; title: Summary and Outlook on Future Work; title: Appendix; title: References.                           ​  .