Strengthening the ombudsman institution in Asia
Subtitle: improving accountability in public service delivery through the ombudsman
Series: Public management, financial sector, and trade -- 2011
Publisher: Asian Development Bank
Published: 2011
Place of publication: Mandaluyong City, Metro Manila, Philippines
Language: eng
Number of pages: 287
ISBN-13: 9789290923329
Subjects: Ombudspersons
Notes: "Publication stock no. RPT102408"--T.p. verso.

Includes bibliographical references.
Table of contents: title: Strengthening the Asian ombudsman association and the ombudsman institutions of Asia / George V. Carmona; title: Independence of ombudsmen / Mohammad Waseem; title: Ensuring accountability in privatized and decentralized delivery of public services / George V. Carmona ... [et al.]; title: Ombudsman and stakeholder engagement for improved service delivery / Carlos Wing-Hung Lo ... [et al.]; title: Measuring ombudsman performance / Andre Marin and Gareth Jones; title: The role of the ombudsman in improving public service delivery in Pakistan / Tariq Husain.