Leveraging frontline capability
Subtitle: a conference report
By: [edited by Stephen J. Garone].
Contributors: Garone, Stephen J.; Conference Board.; Frontline Customer Capability Conference (1995 : New York, N.Y.)
Series: Report / The Conference Board ;; no. 1121-95-CH; Conference Board report ;; no. 1121-95-CH.
Publisher: Conference Board
Published: 1995
Place of publication: New York, NY
Language: eng
Number of pages: 30
Subjects: Customer services -- Congresses
Notes: Includes bibliographical references.
Cover title.
"This report contains excerpts of speeches delivered at the Frontline Customer Capability Conference in New York City on February 14-15, 1995"--P. [2].