Virtual Reference Handbook
Subtitle: Interview and Information Delivery Techniques for the Chat and E-Mail Environments
Publisher: Neal Schuman Publishers; Neal-Schuman Publishers
Published: January 17, 2007
Language: eng
Format: Paperback
Number of pages: 133
ISBN-13: 9781555705985
Subjects: Handbooks & Manuals; Internet - Browsers; Library & Information Science; Reference And Information Services; Language Arts & Disciplines; Electronic reference services (Libraries); Language
Description: Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.