Education and research for marketing and quality management in libraries
Subtitle: satellite meeting, Québec, August 14-16 Août 2001
By: edited by Réjean Savard = La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque : colloque satellite, Québec, August 14-16 Août 2001 / edité par Réjean Savard.
Contributors: Savard, Réjean, 1950-; International Federation of Library Associations and Institutions.
Series: IFLA publications,; 99
Publisher: K.G. Saur
Published: 2002
Place of publication: München
Language: eng
Number of pages: 326
Subjects: Libraries -- Marketing -- Congresses.; Libraries -- Quality control -- Congresses.; Library education -- Congresses.; Bibliothèques -- Marketing -- Congrès.; Bibliothèques -- Normes -- Congrès.; Bibliothèques -- Qualité -- Contrôle -- Congrès.; Marketing -- Congrès.
Genres: Congresses.; Congrès.
Other titles: Formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque
Notes: Articles in English and French.
Includes bibliographical references.
"International Federation of Library Associations and Institutions."