The quality improvement handbook
Subtitle: supplemental section appendix E sample test questions, answers and cross-references
By: John E. Bauer, Grace L. Duffy, and Russell T. Westcott, editors.
Contributors: Bauer, John E.; Duffy, Grace L.; Westcott, Russ, 1927-
Publisher: ASQ Quality Press
Published: 2002
Place of publication: Milwaukee
Language: eng
Number of pages: 178
Subjects: Quality control -- Handbooks, manuals, etc.; Quality assurance -- Handbooks, manuals, etc.
Genres: Handbooks, manuals, etc.
Notes: Accompanied by supplemental section, Appendix E (29 p. ; 26 cm.).

Includes bibliographical references (169-174) and index.
Table of contents: title: Contents: Quality terms, concepts, and principles; title: Quality benefits, philosophies, and models; title: Team structure and function; title: Continuous improvement concepts and tools; title: Improving customer-supplier relationships.