Evaluating operating efficiency of service businesses with data envelopment analysis
Subtitle: empirical study of bank branch operations
By: by H. David Sherman, Franklin Gold.
Contributors: Gold, Franklin.; Sloan School of Management.
Series: Working paper -- #1444-83; Working paper (Sloan School of Management) -- WP 1444-83.
Publisher: Massachusetts Institute of Technology, Alfred P. Sloan School of Management
Published: 1983
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 22
Other titles: Empirical study of bank branch operations