High performance operations
Subtitle: leverage compliance to lower costs, increase profits, and gain competitive advantage
By: Hillel Glazer
Edition: 1st ed.
Publisher: FT Press
Published: 2012
Place of publication: Upper Saddle River, N.J
Language: eng
ISBN-13: 9780132779883
Subjects: Systems engineering; Profit; Cost; Organizational effectiveness
Table of contents: title: Flying a business; title: The approach: an overview; title: The bureaucracy of compliance; title: High performance of excellence; title: Regulation and compliance; title: The man vs. the money; title: Focusing on the wrong target; title: Secret sauce; title: Value, customer satisfaction, profit; title: The solution: defining and sustaining value; title: Operational excellence; title: Services; title: The price; title: Systems thinking and process engineering; title: Sanity checks and fringe concepts; title: Finishing touches; title: Back to the future : a retrospective.