Measuring Information Systems Delivery Quality
Publisher: IGI Global
Published: January 2006
Language: eng
Format: Hardcover
Number of pages: 358
ISBN-13: 9781591408598
Subjects: Information Management; Management Information Systems; Computers - General Information
First sentence: The crusade to effectively confront information systems (IS) quality problems is as persistent as the problems themselves and the issue has been on the radar screens of IS researchers and practitioners for a long time (Bass et al., 2003; Dromey, 1996; Duggan, 2004a; Floyd, 1984; Floyd et al., 1989; Harter et al., 1998; Kautz, 1993; Kahlifa &amp; Verner, 2000; Kitchenham, 1989; Meyer, 1988; Miles, 1985; Rae et al., 1995; Ravichandran &amp; Rai, 2000).