The reactor factor
Subtitle: how to respond positively to negative situations at work
By: by Marsha Petrie Sue.
Publisher: John Wiley & Sons
Published: 2009
Place of publication: Hoboken, N.J
Language: eng
ISBN-13: 9780470490068
Subjects: Conflict management; Interpersonal relations; Interpersonal conflict
Notes: Includes bibliographical references and index.
Table of contents: title: Deciding to decide-take it, leave it, change it; title: Spoiled brats-entitlement, blame, accountability; title: Give up or toughen up-react or respond; title: What leaders want-attitude, core values, outcomes; title: The F word? The skinny on being "fat"; title: Office politics and gossip-the silent killers; title: Is your networking working?-The good, the bad, the connected; title: What you need to succeed-presentation skills, meetings, negativity, dress code, and customer service; title: Find it, keep it, love it-resumes, empowerment, laid off; title: Preach it, teach it-control, decisions, money, parenting; title: Lessons learned.