Value proposition design
Subtitle: how to create products and services customers want
By: Alexander Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith
Contributors: Pigneur, Yves, author; Bernarda, Greg, author; Smith, Alan, author
Publisher: John Wiley & Sons
Published: 2014
Language: eng
Number of pages: 290
ISBN-13: 9781118968055
Subjects: Quality control; Management; Business planning; Customer services; Production management; Customer relations; Strategic planning
Description: The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won't work. You'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Practical exercises, illustrations and tools help you immediately improve your product, service, or new business idea. In addition the book gives you exclusive access to an online companion on Strategyzer.com.
Notes: Includes index.
Table of contents: title: Canvas. Customer profile ; Value map ; Fit; title: Design. Prototyping possibilities ; Starting points ; Understanding customers ; Making choices ; Finding the right business model ; Designing in established organizations; title: Test. What to test ; Testing step-by-step ; Experiment library ; Bringing it all together; title: Evolve. Create alignment ; measure & monitor ; Improve relentlessly ; Reinvent yourself constantly ; Taobao : reinventing (e)-commerce.