Guidebook for conducting airport user surveys
By: D.C. Biggs ... [et al.].
Contributors: National Research Council (U.S.). Transportation Research Board; Airport Cooperative Research Program; United States. Federal Aviation Administration
Series: ACRP report -- 26
Publisher: Transportation Research Board
Published: 2009
Place of publication: Washington, D.C
Language: eng
ISBN-13: 9780309118125
Subjects: Airports; Planning; Management; Social surveys; Methodology; Surveys; Travel surveys; Airport planning
Description: This report provides methods and useful information for conducting effective user surveys at airports. The guidebook introduces the basic concepts of survey sampling and the steps involved in planning and implementing a survey; describes the different types of airport user surveys; and provides guidance on how to design a survey and analyze its results. This guidebook will be of value to airport operators, planners, designers, and other takeholders that need to survey airport users to obtain useful information to plan and operate their facilities appropriately and efficiently. Airport facilities can include all aspects of airport terminal buildings, parking lot operations, surface transportation, food and retail services, and employee accommodations, among others.
Notes: At head of title: Airport Cooperative Research Program.

Includes bibliographical references (p. 153-155).

Also available online.

Research sponsored by the Federal Aviation Administration ACRP project 03-04
Table of contents: title: Ch. 1. Introduction; title: Ch. 2. Planning a Survey; title: Ch. 3. Statistical Concepts; title: Ch. 4. Survey Design; title: Ch. 5. Air Passenger Surveys; title: Ch. 6. Employee Surveys; title: Ch. 7. Tenant Surveys; title: Ch. 8. Surveys of Area Residents; title: Ch. 9. Surveys of Area Businesses; title: Ch. 10. Cargo Surveys.