Services management
Subtitle: an insight into hospitality industry
By: editors, Vinnie Jauhari, Kamlesh Misra.
Contributors: Jauhari, Vinnie.; Misra, Kamlesh, 1957-; Institute for International Management and Technology (Gurgaon, India)
Publisher: Institute for International Management and Technology
Published: 2004
Place of publication: Gurgaon
Language: eng
Number of pages: 340
Other titles: Journal of services research.
Description: Excerpt of contributed articles previously published in various issues of the Journal of services research; with reference to India.
Notes: Includes bibliographical references and index.