Advances in banking technology and management
Subtitle: impacts of ICT and CRM
By: Vadlamani Ravi, editor.
Contributors: Ravi, Vadlamani.
Publisher: Information Science Reference
Published: 2008
Place of publication: Hershey, PA
Language: eng
ISBN-13: 9781599046754; 9781599046778
Subjects: Banks and banking -- Automation; Banks and banking -- Technological innovations; Financial services industry -- Technological innovations
Description: "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.
Notes: Includes bibliographical references and index.