Total quality
Subtitle: a users' guide for implementation
By: Dan Ciampa.
Series: Addison-Wesley OD series; Addison-Wesley series on organization development.
Publisher: Addison-Wesley
Published: 1991
Place of publication: Reading, Mass
Language: eng
Number of pages: 269
Subjects: Production management -- Quality control.; Quality control.
Notes: Includes bibliographical references (p. 263-269).