Transforming government and empowering communities
Subtitle: the Sri lankan experience with e-development
By: Nagy K. Hanna.
Publisher: World Bank
Published: 2008
Place of publication: Washington D.C
Language: eng
Number of pages: 272
ISBN-13: 9780821373354; 9780821373361
Subjects: Information technology -- Economic aspects -- Sri Lanka; Communication in economic development -- Sri Lanka; Telecommunications -- Sri Lanka; Internet in public administration -- Sri Lanka; Sri Lanka -- Economic policy
Notes: Includes bibliographical references and index.

Includes bibliographical references (p. 195-209) and index.
Table of contents: title: Foreword; title: Acknowledgments; title: Acronyms and abbreviations; title: Introduction; title: E-development as a holistic vision; title: The eSri Lanka program; title: Learning from eSri Lanka; title: Developing e-leadership institutions; title: An institutional innovation in e-leadership: the ICT Agency of Sri lanka; title: The institutional model; title: Evolution of the authorizing environment and governance model; title: Mandate; title: Paths to sustainability; title: Core competencies; title: Partnerships; title: A learning organization; title: Role of aid agencies; title: Lessons and conclusions; title: Annex 2.1 The ICT agency in search of a corporate identity; title: Annex 2.2 The ICT policy framework & the organizational structure of the ICT agency; title: Annex 2.3 Internal and external risks facing the ICT agency at inception; title: Managing results; title: Objectives of monitoring and evaluation for eSri Lanka; title: Framework for monitoring and evaluation; title: Arrangements for monitoring and evaluation; title: Emerging lessons; title: Annex 3.1 Results framework for monitoring and evaluation; title: Outcome indicator; title: ICT human resource development and industry promotion; title: Transforming government; title: Best practices and options for planning and implementing e-government; title: Approaches to planning e-government; title: Implementation of e-government: four phases; title: Leadership, partnership, and change management; title: Providing leadership, building partnerships; title: Conclusions and implications; title: Readiness for e-government: a historical perspective; title: History of e-government in Sri Lanka; title: Analysis of the situation; title: Findings and recommendations; title: A vision of e-government; title: Motivations and aspirations; title: Challenges to realizing the vision; title: Lessons learned: a postscript; title: A strategy for e-government: initial priorities and lessons; title: Planning for e-services; title: Building e-governance; title: Implementation agenda; title: Early experience and lessons; title: Annex 7.1 Criteria for determining impact & feasibility of offering services online; title: Determining impact; title: Determining feasibility; title: Empowering communities; title: Innovation in ICT use for poverty reduction; title: Bottom-up planning and participatory development; title: Serving the bottom of the pyramid; title: The user innovation revolution; title: Demand-driven ICT-enabled development; title: Financing ICT innovation: lessons from InfoDev; title: Conditions for ensuring impact by small grants; title: Strategies for soliciting and funding good proposals; title: Evaluating proposals and making funding decisions; title: Good practices in managing a small-grant program; title: E-society: design and early experience; title: Overview of the fund; title: Practices in soliciting and funding proposals; title: Arrangements for implementation and monitoring; title: Early operation and lessons learned; title: Key lessons of eSri Lanka; title: Designing and implementing a holistic framework for e-development; title: Developing e-leadership institutions; title: Transforming government; title: Empowering communities; title: Appendix 1 Main program components of eSri Lanka; title: ICT policy, leadership, and institutional development program; title: Information infrastructure program; title: Reengineering government program; title: ICT human resource capacity-building program; title: ICT investment and private sector development program; title: E-society program; title: Appendix 2 Selected indicators for Sri Lanka and comparators; title: Bibliography; title: About the author.