Communication for nurses
Subtitle: talking with patients
By: Lisa Kennedy Sheldon.
Publisher: SLACK Inc.
Published: 2004
Place of publication: Thorofare, NJ
Language: eng
Number of pages: 143
Subjects: Communication in nursing; Nurse and patient
Notes: Includes "Ten rules for talking with patients"-p. [2] of cover.

Includes bibliographical references (p. [135]-138) and index.
Table of contents: title: The first encounter: setting the stage for effective communication; title: The nurse as a person; title: Patients as people: standards to guide communication; title: Cultural diversity: translating awareness into competence; title: The nurse-patient relationship: a therapeutic relationship; title: Interviewing skills: a clinical art and science; title: Reading nonverbal cues and body language; title: Humor; title: Anger, anxiety, and difficult communication styles; title: Life-threatening illness and death; title: Patients with pain; title: Physical impairments to communication; title: Different age groups; title: Communicating with peers and other health care providers; title: Conflict resolution and negotiation skills; title: A conclusion and a beginning.