Salesforce.com for dummies
By: by Liz Kao and Jon Paz
Contributors: Paz, Jon, author
Edition: 6th edition.
Series: For dummies; --For dummies
Published: 2016
Language: eng
Number of pages: 436
ISBN-13: 9781119239314
Subjects: Management; Salesforce (Online service); Customer relations
Description: "More than 150,000 businesses worldwide successfully manage their sales, marketing, and customer service and support functions with Salesforce.com."--
Notes: Includes index.
Table of contents: title: Introducing Salesforce; title: Undertanding Salesforce features; title: Closing more deals with Sales Cloud; title: Providing support with Service Cloud; title: Generating demand with Marketing Cloud; title: Mastering basic Salesforce administration; title: Measuring overall business performance; title: The part of tens.