Dall'ombudsman al difensore civico
Subtitle: l'esperienza toscana
By: Anna Duchini.
Publisher: Omnia minima editrice
Published: 1994
Place of publication: Prato
Language: ita
Number of pages: 142
Subjects: Ombudsman -- Italy -- Tuscany.; Mediation -- Italy -- Tuscany.
Other titles: From the ombudsman to the citizen's defender :
Notes: Includes bibliographical references (p. 137-138).

In Italian with English translation.