Elderly consumers and retail sales personnel
Subtitle: examining knowledge, attitudes, and retail service satisfaction
By: Julie Johnson-Hillery, Jikyeong Kang.
Contributors: Kang, Jikyeong, 1961-
Series: Garland studies on the elderly in America
Publisher: Garland Pub.; Garland Science
Published: 1997
Place of publication: New York
Language: eng
Number of pages: 131
Subjects: Older consumers -- United States.; Consumer behavior -- United States.; Clerks (Retail trade) -- United States -- Attitudes.
Notes: Includes bibliographical references (p. 123-128) and index.
Revision of the authors' thesis (doctoral--University of Wisconsin--Madison, 1995).