The 7 keys to communicating in Japan
Subtitle: an intercultural approach
By: Haru Yamada, Orlando R. Kelm, David A. Victor
Contributors: Kelm, Orlando R., 1957- author; Victor, David A., 1956- author
Publisher: Georgetown University Press
Published: 2017
Language: eng
Number of pages: 256
ISBN-13: 9781626164765; 9781626164772
Subjects: Communication; Business communication; Intercultural communication
Other titles: Seven keys to communicating in Japan
Description: This book provides a practical set of guidelines for people wishing to communicate professionally in Japan, following the model of the similar book by Kelm and Victor on Brazil. Good communication requires more than knowing the language. Haru Yamada, Orlando Kelm, and David Victor, seasoned cross-cultural trainers for businesspeople, provide a guide through Victor's LESCANT model (Language, Environment, Social Organization, Context, Authority, Nonverbal, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences between Japan and North America, presenting examples to help people avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. The authors complete the book with a case study chapter on a business interaction between Japanese and North Americans (NA). They then gathered comments from various NA professionals working in Japan and Japanese working with US professionals about the interactions in the case, providing helpful observations about the situation. The book straddles some language and communication topics, international relations, and reaches into the business community, a strong academic program at GU, presenting us with a new opportunity to reach a wider audience.
Notes: Includes bibliographical references and index.
Table of contents: title: Japanese language: one language one country; title: Japanese environment : ma ? human translation of natural space; title: Japanese social organization : inside and outside faces; title: Japanese contexting : listener talk 101; title: Japanese authority conception : playing chess or playing go; title: Japanese nonverbal communication : not just about a bow; title: Japanese temporal conception : right thing at the right time; title: Case study : getting down to earth with cloud computing.