Do the right thing
Subtitle: How dedicated employees create loyal customers and large profits
Edition: 1 edition
Publisher: Wharton School Publishing; Wharton School Pub.
Published: November 30, 2007
Place of publication: Upper Saddle River, New Jersey
Language: eng
Format: Hardcover
Number of pages: 288
ISBN-13: 9780132343343
Subjects: Personnel And Human Resources Management; Business & Economics; Business / Economics / Finance; Business/Economics; Aviation - General; Human Resources & Personnel Management; Leadership; Business & Economics / Leadership; Airlines; Customer relations; Customer services; Management; United States