Angel Customers and Demon Customers
Subtitle: Discover Which is Which and Turbo-Charge Your Stock
Publisher: Portfolio Hardcover
Published: May 22, 2003
Language: eng
Format: Hardcover
Number of pages: 256
ISBN-13: 9781591840077
Subjects: Management; Entrepreneurship; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Finance; Customer Service; Business & Economics / Sales & Selling; Customer relations
First sentence: A customer of a major money-center bank wanted a mortgage recently.