An action plan for outcomes assessment in your library
By: Peter Hernon, Robert E. Dugan.
Contributors: Dugan, Robert E., 1952-
Publisher: American Library Association
Published: 2002
Place of publication: Chicago
Language: eng
Number of pages: 191
Subjects: Academic libraries -- United States -- Evaluation; Universities and colleges -- Accreditation -- United States; Competency based education -- United States; Library Services -- United States; Libraries -- United States; Universities -- United States; Evaluation Studies -- United States; Accreditation -- United States
Other titles: Outcomes assessment in your library
Description: Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement.
Notes: Includes bibliographical references (p. 186-187) and index.