Bad software
Subtitle: what to do when software fails
By: Cem Kaner, David Pels.
Contributors: Pels, David, 1962-
Publisher: Wiley
Published: 1998
Place of publication: New York
Language: eng
Number of pages: 365
Subjects: Software failures.
Description: "Bad Software shows you how to negotiate more effectively with a software publisher. It will help you get a refund, bug fixes, additional support, and sometimes, repayment for other losses caused by defective software. Additionally, if the software publisher won't play fair, Bad Software arms you with the information you need to protect your legal rights as a software consumer."--Jacket.
Notes: Includes bibliographical references and index.
"Wiley Computer Publishing."