Customer-Driven Services Management (Response Books)
Publisher: Sage Publications Pvt. Ltd
Published: March 14, 2000
Language: eng
Format: Hardcover
Number of pages: 336
ISBN-13: 9780761993711
Subjects: Management & management techniques; Management; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Business & Economics / Management; Customer Service; Customer services; India