Comedy Central, the essentials of great service
By: produced by Bureau of Business Practice ; a production of Comedy Central ; executive producer, Esther Ready ; produced and directed by Christopher Claro ; written by Craig T. Kelly
Contributors: Comedy Central (Firm); Bureau of Business Practice; Kantola Productions
Publisher: Distributed by Kantola  Productions
Published: 2005
Place of publication: Mill Valley, CA
Language: eng
Format: [videorecording] /
Number of pages: 17
Subjects: Customer services; Customer relations
Other titles: Comedy Central presents the essentials of great service; Essentials of great service
Description: "Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container.
Notes: Videodisc release of a program originally produced in 1995.

Featuring Darrell Hammond.

DVD.
Table of contents: title: Taking a call; title: First impressions; title: Putting out the fire; title: What do they want; title: Review.