The executive guide to understanding and implementing the Baldrige criteria
Subtitle: improve revenue and create organizational excellence
By: Denis G. Leonard, Mac McGuire, Janet Sorensen.
Contributors: McGuire, Mac, 1969-; Sorensen, Janet, 1960-
Publisher: ASQ Quality Press
Published: 2007
Place of publication: Milwaukee, Wis
Language: eng
ISBN-13: 9780873897174
Subjects: Total quality management -- Evaluation; Organizational effectiveness -- Evaluation; Industrial efficiency -- Evaluation; Industrial productivity -- Evaluation; Malcolm Baldrige National Quality Award -- Case studies
Genres: Case studies.
Other titles: Guide to understanding and implementing the Baldrige criteria
Notes: Includes bibliographical references and index.