Leading outside the lines
Subtitle: how to mobilize the informal organization, energize your team, and get better results
By: Jon R. Katzenbach, Zia Khan.
Contributors: Inayat-Khan, Zia, 1971-
Edition: 1st ed.
Publisher: Jossey-Bass
Published: 2010
Place of publication: San Francisco
Language: eng
Number of pages: 232
ISBN-13: 9780470589021
Subjects: Employee motivation; Leadership; Corporate culture
Description: "An all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company-the management structure, performance metrics, and processes-and the "informal"--The culture, social networks, and ad hoc communities that spring up naturally and can accelerate or hinder how the organization works. With dynamic examples from enterprises around the world, this book takes a timeless organizational approach and creates a powerful paradigm-shifting tool set for applying it. Includes self-assessment guidelines for senior leaders, front-line managers, and individual contributors. Features organizations in business, government, the nonprofit sector, and academia-including the New York City schools system, Aetna, the Marines, United Nations, Orpheus Chamber Orchestra, Home Depot, Bell Canada, and the Houston Police Department. Leading Outside the Lines illustrates how leaders can make the two distinct factions work together to get the best of both."--Publisher description.
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction: like talking to a wall; title: Using the informal to enhance the formal; title: The logic of the formal ; the magic of the informal; title: When the balance shifts; title: Jumping together; title: Motivating individual performance; title: It's all about the work; title: Value driven, not value displayed; title: It's still about performance; title: Mobilizing organizational change; title: Setting the fast zebras free; title: Melting the frozen tundra; title: Mobilizing : a different kind of managing; title: What to do; title: In conclusion.