Quality Without Tears
Subtitle: The Art of Hassle-Free Management
Edition: 1 edition
Publisher: McGraw-Hill
Published: May 1, 1995
Language: eng
Format: Paperback
Number of pages: 205
ISBN-13: 9780070145115
Subjects: Production & quality control management; Quality Assurance (QA) & Total Quality Management (TQM); Quality Control; Business & Economics; Business / Economics / Finance; Business/Economics; Total Quality Management; Business & Economics / Quality Control
First sentence: When a physician sees a patient with red spots, a fever, and a brother who has the measles, it is not necessary to be Louis Pasteur to make a diagnosis.