Improving Service Quality in the Global Economy
Subtitle: Achieving High Performance in Public and Private Sectors, Second Edition
Edition: 2 edition
Publisher: AUERBACH
Published: August 3, 2005
Language: eng
Format: Hardcover
Number of pages: 432
ISBN-13: 9780849338199
Subjects: Production & quality control management; Public Affairs & Administration; Management; Political Science; Technology & Industrial Arts; Politics/International Relations; Quality Control; Engineering - Mechanical; Political Science / Public Affairs & Administration; Industrial management; Government & Business; Service industries
First sentence: The United States became a global economic and political leader during the Industrial Revolution in the late 19th century.