Strategies to help drinking water utilities ensure effective retention of knowledge
By: prepared by Linda Blankenship ... [et al.].
Contributors: Blankenship, Linda.; AWWA Research Foundation.; United States. Environmental Protection Agency.
Publisher: Awwa Research Foundation; distributed by American Water Works Association
Published: 2008
Place of publication: Denver, Colo
Language: eng
Number of pages: 81
ISBN-13: 9781605730226
Subjects: Water utilities -- Management; Knowledge management
Notes: "Jointly sponsored by Awwa Research Foundation and U.S. Environmental Protection Agency."

Appendices A-G included on CD-ROM.

Includes bibliographical references (p. 77-78).

CD-ROM best viewed with Adobe Reader 6.0 or higher.