A practical guide to dealing with difficult stakeholders
By: Jake Holloway, David Bryde, Roger Joby
Contributors: Bryde, David; Joby, Roger
Series: Advances in project management; Advances in project management
Publisher: Routledge
Published: 2016
Place of publication: London; New York
Language: eng
Number of pages: 107
ISBN-13: 9781315263762
Subjects: Project management; Teams in the workplace; Management; Gestion de projet; Équipes de travail; Gestion
Description: All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that, for any number of personal or professional reasons, some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. The reality of project management is that stakeholders can be difficult! Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It then provides practical ideas, techniques and methods that will help the project manager to effectively manage the impact of these stakeholders on the project. As projects get larger and more complicated, the role and influence of stakeholders grows too. A Practical Guide to Dealing with Difficult Stakeholders will provide your project teams with the basis for a more sophisticated and resilient approach to stakeholder management.
Notes: "First published 2015 by Gower Publishing"--Title page verso.

Includes bibliographical references and index.
Table of contents: title: 1. Project stakeholders; title: 2. The project sponsor; title: 3. The project team; title: 4. External clients and contractors; title: 5. Internal customers and gatekeepers.