Delivering world-class technical support
By: Navtej (Kay) Khandpur and Lori Laub.
Contributors: Laub, Lori.
Publisher: Wiley
Published: 1997
Place of publication: New York
Language: eng
Number of pages: 322
Subjects: Computer technical support.
Notes: Includes bibliographical references (p. 312-313) and index.
"Wiley Computer Publishing."