Engaging patients as safety partners
Subtitle: a guide for reducing errors and improving satisfaction
By: Patrice L. Spath, editor.
Contributors: Spath, Patrice.
Publisher: Health Forum; American Hospital Association
Published: 2008
Place of publication: Chicago
Language: eng
Number of pages: 291
ISBN-13: 9781556483530
Subjects: Medical errors -- Prevention; Patient satisfaction; Patient participation; Medicine -- Safety measures; Hospitals; Medical Errors -- prevention & control; Models, Organizational; Patient Participation; Safety Management -- methods
Notes: Includes bibliographical references and index.
Table of contents: title: Safety from the patient's point of view / Patrice L. Spath; title: The patient's role in safety : a physician's perspective / Joel Mattison; title: Creating opportunities for patient involvement / Paula S. Swain and Patrice L. Spath; title: Engaging patients in safety : barriers and solutions / Michelle H. Pelling; title: Integrating health literacy into patient safety partnerships / Cezanne Garcia and Cynthia Brach; title: Enabling patient involvement without increasing liability risks / James W. Saxton and Maggie M. Finkelstein; title: Patient involvement in system failure analysis : engaging the overlooked partner / Theresa M. Zimmerman and Geraldine Amori; title: A call to action : the leader's role in patient safety / Thomas c. Royer; title: Royal Oak Beaumont Hospital : putting the patient in patient safety / Kay Beauregard and Steven Winokur.