Without reservations
Subtitle: how a family root beer stand grew into a global hotel company
By: J.W. Marriott, Jr. and Kathi Ann Brown
Contributors: Brown, Kathi Ann, author
Edition: First edition.
Publisher: Luxury Custom Publishing
Published: 2012
Place of publication: San Diego
Language: eng
Number of pages: 191
ISBN-13: 9780983303336; 9780983303343; 9781938120749
Subjects: History; Hotels; Inc Marriott International
Notes: Includes index.
Table of contents: title: pt. 1. Put people first. Pay it forward; title: He who listens well learns more; title: All for one, one for all; title: pt. 2. Pursue excellence. The benefits of being a hands-on manager; title: Devilish details, heavenly results; title: Decide to decide; title: pt. 3. Embrace change. Preserve order amid change; title: Preserve change amid order; title: pt. 4. Act with integrity. Check your ego at the door; title: Listen to you heart - and don't waste time on regret; title: pt. 5. Serve our world. Not-so-random acts of kindness; title: Why the journey is the reward; title: Afterword. M-A-R-R-I-O-T-T ( My recipe for success); title: Marriott milestones.