Zapp!
Subtitle: the lightning of empowerment : how to improve productivity, quality, and employee satisfaction
By: William C. Byham with Jeff Cox.
Contributors: Cox, Jeff, 1951-
Publisher: Development Dimensions International Press
Published: 1992
Place of publication: Pittsburgh, PA
Language: eng
Number of pages: 212
Subjects: Communication in management.; Interpersonal relations.; Employees -- Productivity
Notes:  "Books and monographs by William C. Byham": p. 211.

First Ballantine Books edition

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