Measuring knowledge management in the business sector
Subtitle: first steps.
Contributors: Organisation for Economic Co-operation and Development.; Statistics Canada.
Series: Knowledge management
Publisher: Organisation for Economic Co-operation and Development; Statistics Canada
Published: 2003
Place of publication: Paris
Language: eng
Number of pages: 219
Subjects: Knowledge management.; Knowledge management -- Measurement.
Other titles: Mesurer la gestión des connaissances dans le secteur commercial : premiers résultats
Notes: Includes bibliographical references.
Table of contents: title: Pt. I. Frameworks. Ch. 1. Measurement of knowledge management practices / Dominique Foray and Fred Gault ; Ch. 2. Managing knowledge in practice / Paul Quintas; title: Pt. II. Country reports. Ch. 3. Are we managing our knowledge? the Canadian experience / Louise Earl ; Ch. 4. The management of knowledge in German industry / Jakob Edler ; Ch. 5. The promotion and implementation of knowledge management: a Danish contribution / Anja Baastrup and Wenche Strømsnes ; Ch. 6. Knowledge management, innovation and productivity: a firm level exploration based on French manufacturing CIS3 data / Elizabeth Kremp and Jacques Mairesse ; Ch. 7. Knowledge management: size matters / Louise Earl and Fred Gault; title: Pt. III. Methodological aspects. Ch. 8. A word to the wise: advice for conducting the OECD knowledge management survey / Louise Earl and Michael Bordt ; Ch. 9. Knowledge management practices questionnaire; title: Conclusion / D. Foray and F. Gault.