The keys to conflict resolution
Subtitle: proven methods of settling disputes voluntarily
By: by Theodore W. Kheel
Publisher: Four Walls Eight Windows
Published: 1999
Place of publication: New York
Language: eng
Number of pages: 136
Subjects: Dispute resolution (Law) -- United States; Compromise (Law) -- United States; Arbitration and award -- United States; Mediation -- United States; Negotiation -- United States
Other titles: Conflict resolution
Description: "In The Keys to Conflict Resolution, Ted Kheel details the workings of negotiation, mediation and arbitration: the voluntary techniques of conflict resolution. In easy-to-follow language, citing examples from his own experience, he shows how the techniques can be used to produce positive results in all types of disputes.".

"In basic, straightforward prose he lays out the Ten Commandments for mediators, arbitrators and negotiators: guidelines for generals as well as foot soldiers on the battlefield of conflict resolution - and for those of us who merely want to convince the neighbor to mow the lawn at a normal hour."--BOOK JACKET.
Notes: Includes index