Trauma Strikes When it Likes! Prepare your organisation to manage an emergency
Publisher: Bookboon.com
Published: 2015
ISBN-13: 9788740311655
Table of contents: title: Content; title: Trauma and Coping with the Aftermath of a Critical Incident; title: Introduction; title: Defining a traumatic incident; title: At-risk groups; title: Those affected, directly and indirectly, following an incident; title: Post-trauma stress; title: Immediate reactions to trauma; title: General symptoms of post-trauma stress; title: Typical effects of post trauma stress; title: Organisational responsibility; title: Risk Assessment; title: Post-trauma support strategy; title: The role of line management; title: Basic listening skills (or counselling skills); title: Dealing with anger; title: Business management issues; title: PTSD diagnostic criteria; title: Methodologies in the management of trauma victims; title: Practical application of the trauma support model; title: Post-trauma counselling; title: Key learning points