Communication for nurses
Subtitle: talking with patients
By: Lisa Kennedy Sheldon.
Edition: 2nd ed.
Publisher: Jones and Bartlett Publishers
Published: 2009
Place of publication: Sudbury, MA
Language: eng
Number of pages: 204
ISBN-13: 9780763769925
Subjects: Communication in nursing; Nurse and patient; Nurse-Patient Relations; Communication; Models, Nursing; Nurses -- psychology; Nursing Theory
Notes: Includes bibliographical references and index.
Table of contents: title: The first encounter; title: The nurse as a person; title: Patients as people : standards to guide communication; title: Cultural diversity : awareness and respect; title: Establishing a therapeutic relationship; title: Interview skills : a clinical art and science; title: Reading nonverbal cues and body language; title: Humor; title: Anger, anxiety, and challenging communication styles; title: Life-threatening illness and death; title: Patients with pain; title: Physical impairments to communication; title: Communicating with different age groups and families; title: Communicating with peers and other health care providers; title: Conflict resolution and negotiating skills; title: A conclusion and a beginning.