Skillsharpener
Subtitle: training for the front line
By: prepared by the editors of The Customer communicator.
Publisher: Customer Service Group
Published: 1997
Place of publication: New York
Language: eng
Number of pages: 85
Subjects: Customer services -- Handbooks, manuals, etc.; Customer relations -- Handbooks, manuals, etc.; Employees -- Training of -- Handbooks, manuals, etc.
Genres: Handbooks, manuals, etc.
Other titles: Skill sharpener; Customer communicator.
Notes: Includes bibliographical references.