Making quality work
Subtitle: a leadership guide for the results-driven manager
By: George Labovitz, Yu Sang Chang, Victor Rosansky.
Contributors: Chang, Yu Sang.; Rosansky, Victor.
Edition: 1st ed.
Publisher: HarperBusiness
Published: 1993
Place of publication: New York, NY
Language: eng
Number of pages: 198
Subjects: Total quality management.; Consumer satisfaction.; Leadership.
Notes: Includes bibliographical references (p. 191) and index.