Assessing claims resolution facilities
Subtitle: what we need to know
By: Deborah R. Hensler
Series: Rand reprints -- 107
Publisher: Rand
Published: 1992
Place of publication: Santa Monica, CA
Language: eng
Number of pages: 188
Subjects: Liability (Law) -- United States; Dispute resolution (Law) -- United States; Claims -- United States
Notes: "RAND/RP-107"

Includes bibliographical references