Customer-Centered Reengineering
Subtitle: Remapping for Total Customer Value
Publisher: Irwin Professional Publishing
Published: September 1994
Language: eng
Format: Hardcover
Number of pages: 240
ISBN-13: 9780786302987
Subjects: Customer services; Entrepreneurship; Customer Service; Business / Economics / Finance; Structural Adjustment; Business/Economics; Reengineering (Management); Marketing - General; Consumer satisfaction; Corporate reorganizations; Organizational change