Caring for the Customer SS3
Subtitle: Managing Activities (Super)
Edition: 3 edition
Publisher: Pergamon Flexible Learning
Published: August 6, 1999
Language: eng
Format: Paperback
Number of pages: 96
ISBN-13: 9780750632980
Subjects: Customer services; Training; Business/Economics; Business & Economics; Business / Economics / Finance; Human Resources & Personnel Management; Management - General; Business & Economics / Human Resources & Personnel Management; Business & Economics / Management; Business & Economics : Human Resources & Personnel Management; Business & Economics : Training
First sentence: Before you decide how to 'care' for your customers, you need to establish who they are.
Notes: Third Edition