Management des Kundendialogs per E-Mail
By: Harald Meissner
Edition: 1. Aufl.
Series: Europäische Hochschulschriften. Reihe V, Volks- und Betriebswirtschaft -- Bd. 3078 = -- Publications universitaires européennes. Série V, Sciences économiques, gestion d'entreprise -- vol. 3078 = -- European university studies. Series V, Economics and management -- Bd. 3078
Publisher: Lang; Lang AG International Academic Publishers, Peter
Published: 2004
Place of publication: Frankfurt am Main; New York
Language: ger
Number of pages: 328
ISBN-13: 9783631517789
Subjects: Customer services; Electronic mail messages
Notes: Originally presented as the author's thesis (doctoral)--Katholische Universität Eichstätt-Ingolstadt, 2003.

Includes bibliographical references (p. 311-328).