Total quality management
Subtitle: a competitive imperative : lessons from the quality winners of the 1989 Canada Awards for Business Excellence
By: by Carolyn R. Farquhar and Catherine G. Johnston.
Contributors: Johnston, Catharine G.; Canada. Industry, Science and Technology Canada.; Conference Board of Canada.; Canada Awards for Business Excellence Program.
Series: Report (Conference Board of Canada) -- 60-90-E
Publisher: Conference Board of Canada
Published: 1990
Place of publication: Ottawa, Ont
Language: eng
Number of pages: 63
Subjects: Management -- Canada.; Consumer satisfaction -- Canada.; Quality control -- Canada.; Business -- Awards.
Notes: A report from the Conference Board of Canada prepared with the support of the Canada Awards for Business Execellence program, Industry, Science and Technology Canada.

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