Customers For Life
Subtitle: How To Turn That One Time Buyer Into A Lifelong Customer
Edition: Revised edition
Publisher: Pocket
Published: July 1, 1998
Language: eng
Format: Paperback
Number of pages: 175
ISBN-13: 9780671021016
Subjects: Customer services; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; United States; Management - General; Marketing - General; Business & Economics / General; Automobile dealers; Automobile industry and trade
First sentence: We don't assume anything.