The empathy effect
Subtitle: build your business--and your wealth--by putting yourself in other people's shoes
By: Tom Ward ; with Greg Beaubien.
Contributors: Beaubien, Greg.
Publisher: Majestic Group
Published: 2005
Place of publication: Vernon Hills, IL
Language: eng
Number of pages: 190
Subjects: Ward, Tom, 1954-; Organizational effectiveness.; Empathy.; Business communication -- Psychological aspects.; Success in business -- Psychological aspects.