TQM in library and information services
By: Roshan Raina.
Series: [Knowledge-information management series]
Publisher: Infuse, Inc.
Published: 1999
Place of publication: New Delhi
Language: eng
Number of pages: 152
Subjects: Library administration.; Information services.
Notes: Includes bibliographical references (p. 143-150) and index.
Series statement from jacket.
Table of contents: title: Machine generated contents note: Chapter I; title: Towards Better Informing; title: Chapter II; title: TQM In LIS: Acquisitions; title: Chapter III; title: TQM in LIS: Organization of Reading Materials; title: Chapter IV; title: TQM In LIS: Services and Feedback; title: Chapter V; title: TQM In LIS: The Human Dimension and Empowerment; title: Chapter VI; title: Library Manual: An Intervention; title: Chapter VII; title: TQM and The Role Analysis Technique; title: Chapter VIII; title: TQM and Marketing Orientation in Libraries and Information; title: Centres; title: TQM in Library and Information Services: A Select; title: Bibliography; title: Index.