Citizen 2.0
Subtitle: public and governmental interaction through Web 2.0 technologies
By: Kathryn Kloby and Maria J. D'Agostino, editors
Publisher: Information Science Reference
Published: 2012
Place of publication: Hershey, PA
Language: eng
Number of pages: 355
ISBN-13: 9781466603189; 9781466603196; 9781466603202
Subjects: Political aspects; Online social networks; Public administration; Communication in politics; Internet in public administration; Citizen participation; Technological innovations; Web 2.0; Decision making
Other titles: Citizen two point zero
Description: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
Notes: Includes bibliographical references and index.
Table of contents: title: The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso, Darryl Moyers; title: An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger; title: Records management, privacy and social media / Staci M. Zavattaro; title: Managing virtual public organizations / Julianne G. Mahler; title: M-government: an opportunity for addressing the digital divide / Aroon P. Manoharan; title: 3d digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan; title: E-government in local government in the era of web 2.0: experiences of Alabama municipalities / Hua Xu; title: Predictors of social networking and individual performance / Michael A. Brown Sr; title: E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang; title: Media and new military public affairs policies / Kenneth Hacker; title: Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey; title: Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait; title: Reaching citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves; title: Congress 2.0: incumbent messaging in social media / Albert L. May; title: I-government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom.