Creating and measuring satisfaction
Subtitle: How to create and measure satisfaction in enterprises of all types and sizes and use the results to advantage
Edition: 2003 edition of Beneserve edition
Publisher: Surveytools Corp
Published: 2003
Language: eng
Format: Unknown Binding
Number of pages: 118
ISBN-13: 9780965707411
Subjects: Customer relations; Customer services; Evaluation; handbooks, manuals, etc