The difficult parent
Subtitle: an educator's guide to handling aggressive behavior
By: Charles M. Jaksec III.
Publisher: Corwin Press
Published: 2005
Place of publication: Thousand Oaks, Calif
Language: eng
Number of pages: 148
Subjects: Parent-teacher relationships -- Handbooks, manuals, etc; Aggressiveness -- Prevention -- Handbooks, manuals, etc; Communication in education -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc.
Notes: Includes bibliographical references and index.
Table of contents: title: A genuine concern for school personnel; title: The reactive nature of education; title: Confrontational parents and your colleagues; title: The RAID approach; title: RAID step one : recognizing the potential for a volatile encounter; title: RAID step two : assessing your ability to emotionally handle the situation; title: RAID step three : identifying your advantages; title: RAID step four : diffusing anger during initial approach and greeting; title: Putting the RAID approach to work; title: The worst-case scenario; title: and after; title: Four great questions; title: Resource A : traumatic stress reactions questionnaire.