Customer service in local government
Subtitle: challenges for planners and managers
By: by Bruce W. McClendon.
Publisher: Planners Press, American Planning Association
Published: 1992
Place of publication: Chicago
Language: eng
Number of pages: 226
Subjects: Municipal government -- Public relations -- United States.; Political participation -- United States.; Customer services -- United States.; Local government -- United States.
Notes: Includes bibliographical references and index.