The Black Book of Outsourcing
Subtitle: How to Manage the Changes, Challenges, and Opportunities
Publisher: Wiley
Published: May 2, 2005
Language: eng
Number of pages: 384
ISBN-13: 9780471718895
First sentence: It would be impossible to achieve the objectives just described without first ensuring that everyone reading this book understands the terminology of outsourcing as it is used here (see Chapter 3 and the Glossary).