The gender communication handbook
Subtitle: conquering conversational collisions between men and women
By: Audrey Nelson and Claire Damken Brown
Contributors: Brown, Claire Damken
Publisher: Wiley
Published: 2012
Place of publication: San Francisco, CA
Language: eng
Number of pages: 327
ISBN-13: 9781118128794
Subjects: Interpersonal communication; BUSINESS & ECONOMICS / Training; Sex differences; Interpersonal relations
Description: "Men and women exhibit distinct, innate, and acculturated sex differences in their verbal and nonverbal communication styles. In the work environment, the difficulties and misunderstandings generated by these differences not only reduce productivity and efficiency but also lower morale. In this book, the authors show through empirical research and extensive anecdotal evidence--garnered from fifty years of combined corporate work experience, research, gender seminars, coaching and consulting--the specific verbal and nonverbal behaviors men and women employ that define our sex roles' expectations yet paradoxically often ultimately result in barriers to effective inter-gender communication"--
Notes: Includes bibliographical references and index.