Customer service for the new millennium
Subtitle: winning and keeping value-driven buyers
By: by Robert B. Tucker.
Contributors: Tucker, Robert B., 1953-
Publisher: Career Press
Published: 1997
Place of publication: Franklin Lakes, NJ
Language: eng
Number of pages: 222
Subjects: Management.; Consumer satisfaction.; Value added.
Notes: Includes index.
Rev. ed. of: Win the value revolution. 1995.