Promises and perceptions
Subtitle: the HMO experience in eastern Massachusetts
By: contributing authors, Jennifer Colapietro ... [et al.].
Publisher: Boylston Group; John Snow
Published: 1987
Place of publication: Brookline, Mass.; Boston, MA
Language: eng
Number of pages: 47
Subjects: Consumer Satisfaction; Health Maintenance Organizations; Utilization; Statistics; Consumer Behavior
Notes: Cover title.

Study conducted by the Boylston Group for Health Care Alternatives, Inc., and John Snow, Inc.