Value-added customer service
Subtitle: the employee's guide for creating satisfied customers
By: Tom Reilly.
Publisher: Contemporary Books
Published: 1996
Place of publication: Chicago
Language: eng
Number of pages: 149
Subjects: Customer services.; Consumer satisfaction.
Notes: "Portions of this book have been previously published in 'Value-added sales management' and 'Value-added selling techniques'"--T.p. verso.