The McGraw-Hill encyclopedia of quality terms & concepts
By: James W. Cortada, John A. Woods.
Contributors: Woods, John A.
Publisher: McGraw-Hill
Published: 1995
Place of publication: New York
Language: eng
Number of pages: 392
Subjects: Total quality management -- Encyclopedias.; Quality control -- Encyclopedias.
Description: vi, 392 p. : 25 cm
Notes: Includes bibliographical references (p. 367-374) and index.