The business improvement handbook
Subtitle: from ISO 9001 to world-class performance
By: Steve Tanner with Mike Bailey
Contributors: Bailey, Mike (Director of British Standards Institution)
Edition: Fourth edition.
Publisher: BSI Standards Limited
Published: 2014
Place of publication: London
Language: eng
Number of pages: 184
ISBN-13: 9780580710223
Subjects: Total quality management; ISO 9001 Standard; Business enterprises
Notes: Includes bibliographical references.