Quality
Subtitle: observations and six case studies
By: with a foreword by Ralph Nader.
Contributors: American Productivity Center.
Publisher: American Productivity Center
Published: 1986
Place of publication: Houston, Tex. (123 N. Post Oak Lane, Houston 77024)
Language: eng
Number of pages: 101
Subjects: Quality of products -- United States -- Congresses.; Industrial productivity -- United States -- Congresses.; Quality of products -- United States -- Case studies -- Congresses.; Industrial productivity -- United States -- Case studies -- Congresses.
Notes: "Keynote addresses delivered at the center's Quality in Services Conference, held in Dallas, Texas, April, 1986"--Leaf preceding title page.