Indeks kepuasan pelanggan jasa pendidikan tinggi
Subtitle: upaya pengukuran kinerja perguruan tinggi dari perspektif pelanggan di Surabaya : penelitian dosen muda
By: oleh Herizon Chaniago.
Publisher: STIE Perbanas Surabaya
Published: 2004
Place of publication: [Surabaya]
Language: ind
Number of pages: 46
Notes: Includes bibliographical references (leaves 44-46).
Cover title.
"Oktober 2004."