Qi ye gu ke guan xi guan li yan jiu
By: Wang Yuexing zhu.
Edition: Di 1 ban
Publisher: Shenzhen bao ye ji tuan chu ban she
Published: 2006
Place of publication: Shenzhen Shi
Language: chi
Number of pages: 179
Subjects: Customer relations -- Management.
Notes: Includes bibliographical references (p. 161-179).

Abstract also in English.