e-Service 
Subtitle: Speed, Technology and Price Built Around Service
Publisher: Best Sellers Publishing
Published: February 18, 2001
Language: eng
Format: Hardcover
Number of pages: 210
ISBN-13: 9780963626868
Subjects: Business & Management; Internet; Sales & marketing; Electronic commerce; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; General; E-Commerce - General; Customer services