"Mirakuru keiei" no susume
Subtitle: kore kara no kokaku manzoku keiei
By: Kokumin Seikatsu Kinʼyū Kōko Sōgō Kenkyūjo hen
Edition: Shohan
Series: Kēsu sutadi chūshō kigyō keiei -- 3
Publisher: Chūshō Kigyō Risāchi Sentā
Published: 2002
Place of publication: Tōkyō
Language: jpn
Number of pages: 215
Subjects: Customer services; Industrial management