Chat reference
By: compiled by Jana Ronan, Carol Turner.
Contributors: Ronan, Jana.; Turner, Carol A.; Association of Research Libraries. Office of Leadership and Management Services.
Series: SPEC kit -- 273.
Publisher: Association of Research Libraries, Office of Leadership and Management Services
Published: 2002
Place of publication: Washington, DC
Language: eng
Number of pages: 141
Subjects: Internet in library reference services; Electronic reference services (Libraries)
Notes: "December 2002."

Includes bibliographical references (p. 139-141).