CMMI for services
Subtitle: guidelines for superior service
By: Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum.
Contributors: Buteau, Brandon L.; Shrum, Sandy.
Series: The SEI series in software engineering; SEI series in software engineering
Publisher: Addison-Wesley
Published: 2010
Place of publication: Upper Saddle River, NJ
Language: eng
Number of pages: 691
ISBN-13: 9780321635891
Subjects: Capability maturity model (Computer software); Software engineering
Notes: "CMMI-SVC, Version 1.2"--P. [1] of cover.

Includes bibliographical references and index.