Working with Microsoft Dynamics CRM 4.0
By: Jim Steger, Mike Snyder.
Contributors: Snyder, Mike.
Edition: 2nd ed.
Publisher: Microsoft Press
Published: 2008
Place of publication: Redmond, Wash
Language: eng
Number of pages: 615
ISBN-13: 9780735623781
Subjects: Microsoft CRM; Customer relations -- Data processing; Relationship marketing
Notes: In earlier edition, Mike Snyder's name appears as first author.

Includes index.