Real-time communication etiquette for communicating with customers with disabilities
Series: Fact sheet series; Fact sheet series (Job Accommodation Network (U.S.))
Publisher: U.S. Dept. of Labor, Office of Disability Employment Policy, Job Accommodation Network
Published: 2010
Place of publication: Morgantown, WV
Language: eng
Format: [electronic resource]
Subjects: Customer services; Customer relations; Management; People with disabilities; Psychology; Business etiquette
Notes: Title from title screen (viewed on Sept. 26, 2011).

"Updated 03/24/10."

Includes bibliographical references (p. 5).

Funded by a contract agreement from the U.S. Department of Labor, Office of Disability Employment Policy DOL079RP20426