From Difficult to Disturbed
Subtitle: Understanding and Managing Dysfunctional Employees
Publisher: AMACOM/American Management Association
Published: November 30, 2007
Language: eng
Format: Hardcover
Number of pages: 241
ISBN-13: 9780814409220
Subjects: Management & management techniques; Personnel & human resources management; Personnel And Human Resources Management; Business & Economics; Business / Economics / Finance; Business/Economics; Applied Psychology; General; Management - General; Human Resources & Personnel Management; Industrial & Organizational Psychology; Personnel management; Problem employees; Supervision of employees
Description: How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it's something as common as being introverted or extroverted.. or something much more serious. "From Difficult to Disturbed" helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they're not handled correctly. The book contains down-to-earth solutions for dealing with: Personality Types - including avoidant, dependent, histrionic, narcissistic, or antisocial workers; Common People Problems - such as unproductive, angry, uncooperative, or chronic problem employees; Mental Disorders - such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse. Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.