Customer care
By: authors: Keith Lund, Helen Patterson ; editor: Sheila McCullough.
Contributors: Patterson, Helen.; McCullough, Sheila.; Association of Assistant Librarians.
Series: Counterpoint -- 4
Publisher: AAL Publishing
Published: 1994
Place of publication: [Newcastle-under-Lyme]
Language: eng
Number of pages: 51
Subjects: Customer relations.; Information services.
Notes: Includes bibliographical references (p. 51)