ISO 9001: 000 for Small Business
Subtitle: Implementing Process-Approach Quality Management
Publisher: CRC
Published: June 28, 2001
Language: eng
Format: Hardcover
Number of pages: 576
ISBN-13: 9781574443073
Subjects: Industrial Chemistry & Manufacturing Technologies; Production & quality control management; Total Quality Management; Quality assurance; Small Business Management; Technology; Business / Economics / Finance; Business/Economics; Standards; Small Business - General; Business & Economics / Quality Control; Evaluation; Manufacturing; Manufactures; Quality Control
First sentence: Fulfilling customer satisfaction starts at the earliest phase when we establish a relationship with our customers.