Consumer evolution
Subtitle: nine effective strategies for driving business growth
By: Charles Grantham and Judith Carr.
Contributors: Carr, Judith A.
Publisher: Gartner Press; Wiley
Published: 2002
Place of publication: [Stamford, Conn.]; Hoboken, N.J
Language: eng
Number of pages: 240
Subjects: Business planning.; Internet.; Electronic commerce.; Customer services.
Notes: Includes bibliographical references (p. 229-233) and index.