High performance through process excellence
Subtitle: from strategy to operations
By: Mathias Kirchmer.
Publisher: Springer
Published: 2009
Place of publication: Berlin
Language: eng
Number of pages: 178
ISBN-13: 9783540778240
Subjects: Business -- Data processing; Production management -- Data processing; Management information systems
Notes: Includes bibliographical references (p. 173-178).
Table of contents: title: Management of process excellence : what is it and why do you need it?; title: Innovation : an important goal of MPE; title: Information technology enabling process execution with MPE; title: Business process change management for MPE; title: Business process governance for MPE; title: Reference models to empower MPE; title: Interenterprise business processes enabled by MPE; title: Emergent processes enabled by MPE; title: Globalization requires MPE; title: Small and medium enterprises also benefit from MPE; title: What has jazz to do with MPE?