Tell Me Exactly What Happened
Subtitle: Dispatches From 911
Publisher: Minnesota Historical Society Press
Published: 2016
Language: eng
Number of pages: 184
ISBN-13: 9781681340098
Subjects: Assistance in emergencies; Telephone
Description: "Inside the world of emergency dispatch, tragedy, boredom, and mind-bending weirdness are constant companions"--

"A veteran 911 operator shares her on-the-job experiences at both a single-person call center and a ground and air ambulance service. Whatever the position, the challenges for a dispatcher never end. Tragedy, boredom, and mind-bending weirdness are constant companions, as her stories--some funny, some odd, some sad--show. Regardless of the scenario, Caroline Burau handles each situation with efficiency, empathy, and humor"--