Performance Management
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776817039
Table of contents: title: Content; title: Preface; title: 1. Introduction; title: 1.1 Benefits of Performance Management; title: 1.2 Laying the Foundation for Successful Performance Management; title: 2. Laying the Foundation for Effective Performance Management; title: 2.1 Introduction; title: 2.2 Goal Setting; title: 2.3 Define Priorities; title: 2.4 Define Performance Standards; title: 2.5 Provide Feedback; title: 2.6 Maintain Records; title: 2.7 Know How to Manage Poor Performance; title: 3. Understanding Poor Performance; title: 3.1 Introduction; title: 3.2 Common Reasons for Poor Performance; title: 3.3 More Discussion on Attitude Problems; title: 4. Coaching Performance; title: 4.1 Introduction; title: 4.2 Characteristics of a Successful Coach; title: 5. Performance Improvement for Individuals; title: 5.1 Introduction; title: 5.2 The GROW Model; title: 5.3 The OUTCOMES Model; title: 5.4 The Personal Development Program (PDP); title: 5.5 Giving Feedback; title: 6. Performance Improvement for Teams; title: 6.1 Introduction; title: 6.2 Building a High Performance Team; title: 6.3 Team Assessment; title: 6.4 Twelve Conditions for a High-Performing Team; title: 6.5 Achieving a High-Performing Team; title: References