The art of communication in nursing and health care
Subtitle: an interdisciplinary approach
By: Theresa Raphael-Grimm, PhD, CNS
Publisher: Springer Publishing Company
Published: 2015
Place of publication: New York
Language: eng
Number of pages: 188
ISBN-13: 9780826110558; 9780826110565
Copyright date: 2015
Subjects: Nurse and patient; Communication in nursing; Nursing; Study and teaching; Nurse-Patient Relations; Nurses' Instruction; Communication; Interpersonal Relations; Mindfulness
Notes: Includes bibliographical references.
Table of contents: title: Encounters; title: Mindfulness; title: Empathy; title: Listening; title: Words; title: Patients' emotions; title: Time; title: Boundaries; title: Biases; title: Clinician emotions; title: Mistakes and apologies; title: Hope and bad news; title: Grief; title: Expressing condolences; title: Disgust; title: Difficult encounters; title: Somatic complaints; title: Clinician conflict; title: Substance abuse; title: Cultivating mindfulness.