World class service
By: [edited by] Germaine W. Shames, W. Gerald Glover.
Contributors: Shames, Germaine W.; Glover, W. Gerald.
Publisher: Intercultural Press
Published: 1989
Place of publication: Yarmouth, Me
Language: eng
Number of pages: 218
Subjects: Tourism.; Service industries.
Notes: Bibliography: p. 207-213.