A policy framework for service improvement in the Government of Canada.
Publisher: Service Improvement Initiative, Treasury Board of Canada Secretariat
Published: 2000
Place of publication: [Ottawa]
Language: eng
Number of pages: 19
Subjects: Administrative agencies -- Public relations -- Canada.; Administrative agencies -- Canada -- Management.; Organizational change -- Canada.; Customer relations -- Canada.
Other titles: Cadre stratégique pour l'amélioration de la prestation des services au Gouvernement du Canada
Notes: Distributed by the Government of Canada Depository Services Program.
Text in English and French on inverted pages.