The Customer Service Activity Book
Subtitle: 50 Activities For Inspiring Exceptional Service
Publisher: AMACOM/American Management Association; American Management Association
Published: April 30, 2005
Language: eng
Format: Paperback
Number of pages: 302
ISBN-13: 9780814472590
Subjects: Business & Management; Customer services; Sales & Selling - Techniques; Business/Economics; Business & Economics; Business / Economics / Finance; Training of; Service industries workers; Customer Service; Training