Advances in Library Administration and Organization, Volume 15 (Advances in Library Administration and Organization)
Contributors: D.E. Williams (Editor); E.D. Garten (Editor)
Publisher: JAI Press
Published: December 1, 1997
Language: eng
Format: Hardcover
Number of pages: 348
ISBN-13: 9780762303717
Subjects: Library, archive & information management; Skills; Library Management; Reference; Business & Economics; Library & Information Science; Language Arts & Disciplines / Library & Information Science; Handbooks & Manuals
First sentence: Service quality is a major factor that clients consider in purchasing services, either with their time or with money.