Overpromise and overdeliver
Subtitle: the secrets of unshakeable customer loyalty
By: Rick Barrera.
Publisher: Portfolio
Published: 2004
Place of publication: New York, N.Y., U.S.A
Language: eng
Number of pages: 226
Subjects: Product management.; Brand loyalty.
Notes: Includes index.

System requirements: Windows 98/98SE/ME/NT4/2000/XP. Pentium Class Processor, 166 MHz or greater. 40 MB of RAM. 250 MB of free disk space.