OM2
By: [David A. Collier, James R. Evans]
Contributors: Evans, James R. (James Robert), 1950-
Edition: Student ed., 2010-2011.
Publisher: South-Western Cengage Learning
Published: 2010
Place of publication: Mason, OH
Language: eng
Number of pages: 376
ISBN-13: 9780538745567; 9780538745550
Subjects: Production management; Organizational effectiveness; Operations research; Business logistics
Other titles: Om; Operations management
Notes: Cover title.

Forty unmumbered pages at end are removeable review cards.

Includes bibliographical references (pages 363-368) and index.
Table of contents: title: 1. Goods, services, and operations management; title: 2. Value chains; title: 3. Measuring performance in operations; title: 4. Operations strategy; title: 5. Technology and operations management; title: 6. Goods and service design; title: 7. Process selection, design, and analysis; title: 8. Facility and work design; title: 9. Supply chain design; title: 10. Capacity management; title: 11. Forecasting and demand planning; title: 12. Managing inventories; title: 13. Resource management; title: 14. Operations scheduling and sequencing; title: 15. Quality management; title: 16. Quality controll and SPC; title: 17. Lean operating systems; title: 18. Project management; title: Supplementary chapters (on premium website) : A. Work measurement, learning curves, and standards; title: B. Queuing analysis; title: C. Modeling using linear programming; title: D. Simulation; title: E. Decision analysis.