How the way we talk can change the way we work
Subtitle: seven languages for transformation
By: Robert Kegan, Lisa Laskow Lahey.
Contributors: Lahey, Lisa Laskow, 1955-
Edition: 1st ed.
Publisher: Jossey-Bass
Published: 2001
Place of publication: San Francisco
Language: eng
Number of pages: 241
ISBN-13: 9780787955359
Subjects: Change (Psychology)
Notes: Includes bibliographical references (p. 185-186) and index.
Table of contents: title: The internal languages: building the new machine. From the language of complaint to the language of commitment; title: From the language of blame to the language of personal responsibility; title: From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change; title: From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change; title: The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard; title: From the language of rules and policies to the language of public agreement; title: From the language of constructive criticism to the language of deconstructive criticism; title: Carrying on the work. Running the internal languages; title: Running the social languages; title: Epilogue: Toward the transformation highway: transcending the limits of the information age.