Service Operations Management
Subtitle: Strategy, Design and Delivery
Edition: 1 edition
Publisher: Prentice Hall PTR
Published: May 16, 1996
Language: eng
Format: Paperback
Number of pages: 256
ISBN-13: 9780131499157
Subjects: Operational research; Production & quality control management; Service industries; Management - General; Service Industries Management; Business & Economics; Business / Economics / Finance; Business/Economics; Entrepreneurship; Business & Economics / Management; Management