Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services
Subtitle: held at Longhirst Management and Training Centre, Longhirst Hall, Northumberland, England, 7 to 11 September 1997.
Contributors: University of Northumbria at Newcastle. Dept. of Information and Library Management.; British Library. Research and Innovation Centre.; Information North.
Publisher: Information North for the Department of Information and Library Management, University of Northumbria at Newcastle
Published: 1998
Place of publication: Newcastle upon Tyne, England
Language: eng
Number of pages: 460
Subjects: Libraries -- Management -- Evaluation -- Congresses.; Organizational effectiveness -- Congresses.; Performance standards -- Congresses.
Other titles: Performance measurement in libraries and information services
Notes: "The Conference was supported by a grant from The British Library Research and Innovation Centre".

Includes bibliographical references.