Results that matter
Subtitle: improving communities by engaging citizens, measuring performance, and getting things done
By: Paul D. Epstein ... [et al.].
Contributors: Epstein, Paul D.
Edition: 1st ed.
Publisher: Jossey-Bass, A Wiley Imprint; Jossey-Bass
Published: 2005
Place of publication: San Francisco
Language: eng
Number of pages: 242
Subjects: Citizens' associations -- United States.; Political participation -- United States.; Community organization -- United States.; Neighborhood government -- United States.; Local government -- United States.; Government productivity -- United States.; Public-private sector cooperation -- United States.
Description: xxvii, 242 p. : 25 cm
Notes: Includes bibliographical references and index.
Table of contents: title: Engaging citizens, measuring results, getting things done; title: Citizens' many roles in community problem solving; title: Organizations managing for results; title: Citizens reaching for results I: key ideas, strategic issues, and the first three case examples; title: Citizens reaching for results II: to improve the quality of life in their region; title: Communities governing for results I: an introduction to the practice and to interpreting the case examples; title: Communities governing for results II: local governments engage citizens in results-based systems; title: Communities governing for results III: citizens engaged in results-based nonprofit community development; title: More ideas for making it happen.