Transforming health care
Subtitle: Virginia Mason Medical Center's pursuit of the perfect patient experience
Publisher: Taylor & Francis Group; CRC Press
Published: 2011
Place of publication: New York, NY
Language: eng
Number of pages: 223
ISBN-13: 9781563273759
Description: "A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs"--Provided by publisher.