The case manager's handbook
By: Catherine M. Mullahy, with Deborah K. Jensen.
Contributors: Jensen, Deborah K.
Edition: 3rd ed.
Publisher: Jones and Bartlett
Published: 2004
Place of publication: Sudbury, Mass
Language: eng
Number of pages: 751
Subjects: Case Management
Notes: Includes bibliographical references (p. 690-693) and index.
Table of contents: title: The case manager as catalyst, problem solver, educator; title: The case manager's universe; title: Insurance providers and Administrators; title: Insurance lines and health benefit plans; title: Legal and ethical responsibilities of the case management profession; title: Ethical responsibilities of the case management profession; title: HIPAA: the health insurance portability and accountability act; title: Communications; title: The case management work format and process; title: Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management; title: Working effectively with claims departments: case managers in consulting roles; title: Financial and quality assurance reporting; title: Managing a case management department: your role as department head or independent case manager; title: Case manager credentialing; title: Cultural issues; title: Behavioral health; title: Dying in America; title: Industry directions; title: Care at home; title: Managing a long-term case; title: Techniques for AIDS cases; title: Public sector case management; title: Cases in profile.