Creating a Customer Focus CMIOLP (CMI Open Learning Programme)
Edition: 2Rev Ed edition
Publisher: Butterworth-Heinemann
Published: November 8, 2004
Language: eng
Format: Paperback
Number of pages: 96
ISBN-13: 9780750664264
Subjects: Customer services; Business / Economics / Finance; Business/Economics; Management - General; Business & Economics / Management; Designed / suitable for A & AS Level
First sentence: Organization exist to serve their customers.