Handbook of Public Quality Management (Public Administration and Public Policy)
Publisher: CRC
Published: March 22, 2001
Language: eng
Format: Hardcover
Number of pages: 890
ISBN-13: 9780824704155
Subjects: Central government; Civil service & public sector; Management of specific areas; Quality Assurance (QA) & Total Quality Management (TQM); Total quality management in government; Public Policy - General; Public Policy; Quality (Management); Political Science; Politics / Current Events; Total quality management in go; Politics/International Relations; Total Quality Management; General; Public Affairs & Administration; Quality Control; Political Science / Public Affairs & Administration
First sentence: Quality incorporates strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories and practices under its encompassing umbrella.