Dealing with Difficult People
Subtitle: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-workers
Edition: Revised edition edition
Publisher: Firefly Books
Published: August 14, 2006
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9781552979273
Subjects: Psychological aspects; Interpersonal communication; Business Communication - General; Business & Economics; Business / Economics / Finance; Business/Economics; Work; Interpersonal conflict; Applied Psychology; Interpersonal Relations; Business & Economics / Business Communication; Work - Psychological aspects
First sentence: Question: What is a difficult person?