Unlocking hidden potential
Subtitle: strategic transformation and value creation at Mandarin Orchard Singapore and Mandarin Gallery
By: Harminder C. Rajan, Gareth Tan Guang Ming, Tan Beng Kai, Evan
Contributors: Tan, Gareth Guang Ming, author; Tan, Beng Kai Evan, author
Publisher: World Scientific Publishing Co.
Published: 2019
Place of publication: Hackensack, NJ
Language: eng
ISBN-13: 9789811214547; 9789811214530
Subjects: Commercial real estate; Case studies; Shopping centers; Hotels
Notes: Includes bibliographical references.
Table of contents: title: Intro; title: CONTENTS; title: About ACI; title: Preface; title: Acknowledgement; title: About the Authors; title: List of Figures and Tables; title: List of Abbreviations; title: Executive Summary; title: Chapter 1 Introduction; title: 1.1 THE EVOLUTION OF THE HOTEL: MANDARIN ORCHARD SINGAPORE; title: 1.1.1 OVERSEAS UNION BANK BUILDS MANDARIN SINGAPORE IN 1973; title: 1.1.2 UNITED OVERSEAS BANK ACQUIRES OVERSEAS UNION BANK INCLUDING MERITUS MANDARIN SINGAPORE IN 2001; title: 1.1.3 UNITED OVERSEAS BANK SELLS OVERSEAS UNION ENTERPRISE LIMITED IN 2006; title: 1.2 OUE LIMITED: A NEW BEGINNING; title: 1.2.1 THE OUE LIMITED BUSINESS STRATEGY: ASSET ENHANCEMENT AND VALUE CREATION; title: Chapter 2 Transformational Change: Some Theoretical Underpinnings; title: 2.1 OVERVIEW OF TRANSFORMATIONAL CHANGE CYCLE FOR MANDARIN ORCHARD SINGAPORE AND MANDARIN GALLERY; title: 2.1.1 TRANSFORMATIONAL CHANGE; title: 2.1.2 THE THREE DRIVERS OF TRANSFORMATIONAL CHANGE; title: 2.2 DEFINING TRANSFORMATIONAL CHANGE; title: 2.2.1 TRANSFORMATIONAL CHANGE MODELS; title: 2.2.2 ROLE OF LEADERSHIP IN TRANSFORMATIONAL CHANGE; title: 2.3 CORPORATE CULTURE AND VALUES; title: 2.3.1 MANAGEMENT ETHOS; title: 2.3.2 BRANDING AND CORPORATE IDENTITY; title: 2.3.3 FAMILY-OWNED BUSINESS CULTURE; title: 2.4 COMPETITIVE BUSINESS POLICIES FOR ASSET ENHANCEMENT; title: 2.4.1 PRODUCTIVITY, COST AND PRICE COMPETITIVENESS; title: 2.4.2 HUMAN RESOURCE POLICIES; title: 2.4.3 TRANSFORMATION WITH DIFFERENTIATION AND REPOSITIONING; title: 2.5 CORPORATE FINANCE STRATEGY; title: 2.5.1 RISK AND RETURN ANALYSIS; title: 2.5.2 FINANCING OPTIONS; title: 2.5.3 INVESTMENT PLANNING; title: Chapter 3 Unlocking the Potential of Mandarin Orchard Singapore and Mandarin Gallery: Introducing a New Corporate Culture and Values; title: 3.1 MANAGEMENT ETHOS: SPIRITUALITY AND STEWARDSHIP; title: 3.1.1 ETHICS AND THE SPIRITUAL CHAIRMAN; title: 3.1.2 A CULTURE OF STEWARDSHIP; title: 3.2 BRANDING AND CORPORATE IDENTITY: RAISING THE PROFILE OF OUE LIMITED; title: 3.2.1 MAKING OUE LIMITED A HOUSEHOLD NAME; title: 3.3 FAMILY-OWNED BUSINESS: SUCCESSION THROUGH RENEWAL; title: 3.3.1 GROOMING A NEW "FIRST GENERATION"; title: Chapter 4 Competitive Business Policies for Asset Enhancement: Strategic Policies Introduced for the Turnaround of Mandarin Orchard Singapore and Mandarin Gallery; title: 4.1 PRODUCTIVITY, COST AND PRICE COMPETITIVENESS: DELIVERING VALUE; title: 4.1.1 PRODUCTIVITY DRIVE; title: 4.1.2 COST EFFICIENCY; title: 4.1.3 PRICE COMPETITIVENESS; title: 4.2 HUMAN RESOURCE POLICIES: REVAMPING AND REJUVENATION; title: 4.2.1 CHANGE OF CULTURE: SPEED, NIMBLENESS AND ADDING VALUE; title: 4.2.2 AUTOMATION OF PROCESSES AND INVESTING IN EMPLOYEES; title: 4.2.3 INTRODUCTION OF THE "WE CARE" PROGRAM; title: 4.2.4 OUTCOME OF HUMAN RESOURCE MEASURES AND INITIATIVES; title: 4.3 TRANSFORMATION WITH REPOSITIONING AND DIFFERENTIATION: A DYNAMIC METAMORPHOSIS; title: 4.3.1 REPOSITIONING AND PLANNING THE PHYSICAL TRANSFORMATION; title: 4.3.2 PHYSICAL RESTRUCTURING OF MANDARIN ORCHARD SINGAPORE AND MANDARIN GALLERY; title: 4.3.3 DIFFERENTIATING FOR UNIQUENESS AND CHARACTER