Critical success factors simplified
Subtitle: implementing the powerful drivers of dramatic business improvement
By: Marvin T. Howell.
Publisher: Productivity Press
Published: 2010
Place of publication: New York
Language: eng
ISBN-13: 9781439811177
Subjects: Organizational effectiveness -- Measurement; Performance -- Measurement; Performance standards; Total quality management; Business planning
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction; title: Identifying CSFs: external csfs; title: Identifying CSFs: internal csfs; title: The CSF achievement model; title: Strategic planning and CSFs; title: A systems example using CSFs: ISO 14001; title: Benchmarking and CSFs; title: Critical success measures for process success; title: Improving job performance through CSFs; title: CSFs for individuals; title: Conclusion.