Using performance measurement to improve public and nonprofit programs
By: Kathryn E. Newcomer, editor.
Contributors: Newcomer, Kathryn E., 1949-; American Evaluation Association.
Series: Jossey-Bass education series; New directions for evaluation -- no. 75
Publisher: Jossey-Bass Publishers
Published: 1997
Place of publication: San Francisco
Language: eng
Number of pages: 102
Subjects: Public administration -- Evaluation; Nonprofit organizations -- Evaluation
Description: This volume of New Directions for Evaluation critically reviews current design and use of performance measurement in public and nonprofit programs. The authors describe the context surrounding design and implementation of performance measurement systems, discuss best practices in performance measurement, and provide examples of the use of performance measurement in all levels of government and the nonprofit sector.
Notes: "Fall 1997."

"A publication of the American Evaluation Association."

Includes bibliographical references and index.
Table of contents: title: Using performance measurement to improve programs -- Kathryn E. Newcomer; title: Outcome measurement: showing results in the nonprofit sector -- Margaret C. Plantz, Martha Taylor Greenway, Michael Hendricks; title: Where the rubber meets the road: performance measurement for state and local public agencies -- Harry P. Hatry; title: Using performance measures for budgeting: a new beat, or is it the same old tune? -- Philip G. Joyce; title: Performance results: the information technology factor -- Sharon L. Caudle; title: Performance measurement training that works -- Cheryle A. Broom, Marilyn Jackson; title: Clarifying goals, reporting results-- Joseph S. Wholey, Kathryn E. Newcomer.