Kungmin ŭl yŏlsŏng pʻaen ŭro mandŭnŭn 'haengbok pairŏsŭ'
Subtitle: kogaek manjok haengjŏng hyŏksin ŭi ABC
Contributors: KMAC (Korea)
Edition: 1-pʻan. 
Publisher: Haengjŏng Chachʻibu; KMAC
Published: 2006
Place of publication: Sŏul-si
Language: kor
Number of pages: 127
Subjects: Administrative agencies; Management; Customer services; Quality control; Consumer satisfaction
Other titles: 'Haengbok pairŏsŭ'