Handling customer complaints
Subtitle: in-house and third-party strategies
By: written by Lemuel Dowdy, Jill Goodrich-Mahoney, Kerry Stoebner
Contributors: Goodrich-Mahoney, Jill; Stoebner, Kerry; United States. Federal Trade Commission
Edition: December 1980.
Publisher: U.S. GPO
Published: 1980
Place of publication: Washington, D.C
Language: eng
Number of pages: 28
Subjects: Consumer complaints; Consumer protection
Notes: "A Federal Trade Commission manual for business."