Introduction to Information-Based High-Tech Services
Publisher: Artech House Publishers
Published: June 1999
Language: eng
Format: Hardcover
Number of pages: 198
ISBN-13: 9780890066478
Subjects: Computer Communications & Networking; Engineering: general; Sales & marketing management; Customer services; Computer Industry (Economic Aspects); Customer Service; Business & Economics; Business / Economics / Finance; Marketing - Industrial; Business/Economics; High technology industries; Economics - General; Entrepreneurship; Computer technical support
First sentence: THE HIGH-TECH SERVICES BOOM looks set to continue; it seems likely that there will be no successful business that does not make service the foundation of its competitive strategy.