Essential Managers
Subtitle: Putting Customers First (Essential Managers Series)
Edition: 1st edition
Publisher: DK ADULT
Published: September 1, 2002
Language: eng
Format: Paperback
Number of pages: 72
ISBN-13: 9780789489524
Subjects: Management - General; Entrepreneurship; Business/Economics; Business & Economics; Business / Economics / Finance; Management; Customer Service; Business & Economics / Management; Customer relations
First sentence: To maximize business performance in the future, managers must focus on their most valuable assets - their customers - today.