Fierce leadership
Subtitle: a bold alternative to the worst "best" practices of business today
By: Susan Scott.
Edition: 1st ed.
Publisher: Broadway Business
Published: 2009
Place of publication: New York
Language: eng
Number of pages: 313
ISBN-13: 9780385529006
Subjects: Leadership
Notes: Includes bibliographical references (p. [303]-304) and index.
Table of contents: title: Introduction; title: The idea of Fierce; title: Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback; title: Fierce practice #2: From hiring for smarts to hiring for smart+heart; title: Fierce practice #3: From holding people accountable to modeling accountability and holding people able; title: Fierce practice #4: From employee engagement programs to actually engaging employees; title: Fierce practice #5: From customer centricity to customer connectivity; title: Fierce practice #6: From legislated optimism to radical transparency; title: Conclusion: Crossing the bold line.