25 Reproducible Activities for Customer Service Excellence
Edition: Lslf edition
Publisher: HRD Press, Inc.
Published: July 1, 2005
Language: eng
Format: Ring-bound
Number of pages: 163
ISBN-13: 9780874258486
Subjects: Human Resources & Personnel Management; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Skills; Customer services; Service industries workers; Training of
First sentence: To demonstrate the many different ways that customers might perceive the service you provide.