Moments of Magic
Publisher: Alan Press
Published: September 1, 1996
Language: eng
Format: Paperback
Number of pages: 158
ISBN-13: 9780963782007
Subjects: Economics, Finance, Business and Industry; Business/Economics; Business / Economics / Finance; Business Life - Inspirational; Customer Service; Business & Economics; Business & Economics / Customer Service; Customer relations; Customer services
First sentence: How many times have you walked into a restaurant for a meal, and found the service and food so outstanding, that you left an extra-large tip and pledged to return again soon?