Operations management
By: Jay Heizer, Barry Render.
Contributors: Render, Barry.
Edition: 6th ed.
Publisher: Prentice Hall
Published: 2001
Place of publication: Upper Saddle River, N.J
Language: eng
Subjects: Production management
Notes: WSU Tri-Cities copy lacks CD-ROM.

Includes bibliographical references and index.

System requirements for accompanying computer disc: Windows 95/98/2000/NT.
Table of contents: title: I. Introduction To Operations Management; title: 1. Operations and Productivity; title: 2. Operations Strategy for Competitive Advantage; title: 3. Operations in a Global Environment; title: 4. Forecasting; title: II. Designing Operations; title: 5. Design of Goods and Services; title: 6. Managing Quality; title: 6S: Statistical Process Control; title: 7. Process Strategy and Capacity Planning; title: 7S: Operations Technology, the Internet, and ERP; title: 8. Location Strategies; title: 9. Layout Strategy; title: 10. Human Resources and Job Design; title: 10S: Work Measurement; title: III. Managing Operations; title: 11. Supply Chain Management; title: 11S. E-Commerce and Operations Management; title: 12. Inventory Management; title: 12S: Just-in-Time Systems; title: 13. Aggregate Planning; title: 14. Material Requirements Planning (MRP); title: 15. Short-Term Scheduling; title: 16. Project Management; title: 17. Maintenance and Reliability; title: IV. Quantitative Modules; title: A: Decision Making Tools; title: B: Linear Programming; title: C: Transportation Models; title: D: Waiting-Line Models; title: E: Learning Curves; title: F: Simulation; title: IV. Tutorials On Student CD ROM; title: 1. Statistical Tools for Managers; title: 2. Acceptance Sampling; title: 3. The Simplex Method of Linear Programming; title: 4. The MODI and VAM Methods of Solving Transportation Problems.