Customer Culture
Subtitle: How FedEx and Other Great Companies Put the Customer First Every Day
Edition: 1st edition
Publisher: Pearson Education
Published: June 15, 2002
Language: eng
Format: Hardcover
Number of pages: 304
ISBN-13: 9780130353313
Subjects: Customer services; Personnel & human resources management; Entrepreneurship; Case studies; Business & Economics; Business / Economics / Finance; Quality of work life; Business/Economics; Organizational effectiveness; Management - General; Management Science; Business & Economics / Management Science; Corporate culture; Customer loyalty