Calidad total en la gestión de los servicios financieros
By: Francisco Javier Lloréns Montes.
Series: Biblioteca de económicas y empresariales -- 10
Publisher: Universidad de Granada
Published: 1998
Place of publication: Granada
Language: spa
Number of pages: 229
Subjects: Financial services industry -- Spain.; Management -- Employee participation -- Spain.; Total quality management -- Spain.; Total quality management.
Notes: Includes bibliographical references.