Municipal benchmarks
Subtitle: assessing local performance and establishing community standards
By: David N. Ammons.
Publisher: Sage Publications
Published: 1996
Place of publication: Thousand Oaks
Language: eng
Number of pages: 323
Subjects: Municipal services -- United States -- Evaluation.; Municipal government -- United States -- Evaluation.; Benchmarking (Management) -- United States.
Description: Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations.

It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments.
Notes: Includes bibliographical references (p. 291-301) and indexes.