Telephone courtesy & client service
By: Lloyd Finch.
Contributors: American Veterinary Medical Association.
Publisher: Crisp Publications
Published: 1987
Place of publication: Los Altos, CA
Language: eng
Number of pages: 64
Subjects: Telephone etiquette.; Customer services.; Veterinarian and client.
Other titles: Telephone courtesy and client service.; Telephone courtesy and customer service.
Notes: "This book has been customized for use in the veterinary practices by the American Veterinary Medical Association..."

"Based on the book "Telephone courtesy and customer service" by Lloyd Finch"--Verso t.p.