Zapp!
Subtitle: the lightning of empowerment : how to improve productivity, quality, and employee satisfaction
By: William C. Byham with Jeff Cox.
Contributors: Cox, Jeff, 1951-
Edition: Rev. Ballantine books ed.
Publisher: Ballantine Pub. Group; Ballantine Books
Published: 1998
Place of publication: New York
Language: eng
Number of pages: 212
Subjects: Employee empowerment.; Communication in management.; Interpersonal relations.