Business communication today
By: Courtland L. Bovée, John V. Thill.
Contributors: Thill, John V.
Edition: 6th ed.
Publisher: Prentice Hall
Published: 2000
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 692
ISBN-13: 9780130845139
Subjects: Business communication -- United States -- Case studies.; Communication in organizations -- United States -- Case studies.
Genres: Case studies.
Description: Teaches business communication, focusing on essential communication skills and practical, realistic assignments; also show students the reasons for effective business communication through real-world company examples and real-life business situations.
Notes: Includes bibliographical references (p. R-[1] to R-10) and indexes.
Table of contents: title: Foundations of business communication; title: Understanding business communication; title: Listening, working in teams, and understanding nonverbal communication; title: Communicating interculturally; title: The writing process; title: Planning audience-centered business messages; title: Organizing and composing audience-centered business messages; title: Revising audience-centered business messages; title: Letters, memos, e-mail, and other brief messages; title: Writing routine, good-news, and goodwill messages; title: Writing bad-news messages; title: Writing persuasive messages; title: Information and technology; title: Communicating information through the Internet and other technologies; title: Finding, evaluating, and processing information; title: Communicating information through graphs and other visuals; title: Reports and oral presentations; title: Communicating through reports; title: Planning, organizing, and writing reports and proposals; title: Completing formal reports and proposals; title: Completing formal reports and proposals; title: Giving speeches and oral presentations; title: Employment messages; title: Writing resumes and application letters; title: Interviewing for employment and following up; title: Special topics in business communication; title: Format and layout of business documents; title: Documentation of report sources.