Selling luxury
Subtitle: connect with affluent customers, create an atmosphere of beauty and impeccable service, and close the sale : lessons from Cartier, Lexus, the Four Seasons, Piaget, Dior, Moet-Hennessy, and other luxury brands
By: Robin Lent and Genevieve Tour.
Contributors: Tour, Genevieve.
Publisher: John Wiley; Wiley
Published: 2009
Place of publication: Hoboken, NJ
Language: eng
Number of pages: 176
ISBN-13: 9780470457993
Subjects: Customer services; Affluent consumers; Luxury goods industry