Scale without mass
Subtitle: business process replication and industry dynamics
By: Erik Brynjolfsson, Andrew McAfee, Michael Sorell, Feng Zhu
Contributors: McAfee, Andrew; Sorell, Michael R.; Zhu, Feng; Harvard Business School. Division of Research
Series: Working paper / Division of Research, Harvard Business School -- 07-016; Working paper (Harvard Business School. Division of Research) -- 07-016
Publisher: Division of Research, Harvard Business School
Published: 2006
Place of publication: Boston]
Language: eng
Number of pages: 32
Description: Since the mid-1990s, productivity growth has accelerated in the U.S. economy. In this paper, we identify several other changes in the economy that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT) in general and enterprise information technology in particular. In a series of case studies, we find that IT can enable firms to more rapidly replicate improved business processes throughout an organization, thereby not only increasing productivity but also market share and market value.
Notes: "August 29, 2006."

Includes bibliographical references.