Administration Skills
Publisher: Bookboon
Published: 2013
ISBN-13: 9788740301113
Table of contents: title: Sisältö; title: Administration Skills; title: The Supervisor’s job; title: Who is a Supervisor?; title: Managing Resources; title: Administrative Effectiveness; title: Development Cycle; title: The Upgraded Role of the Supervisor; title: Supervisory Functions or Activities; title: Planning; title: Organizing; title: Directing; title: Controlling; title: Supervisory Responsibilities; title: Supervisory Skills; title: Ten Key Qualities for Administrators; title: Effective Communication Skills; title: Transmitting your message; title: What is meant by communication?; title: Why do we need to communicate?; title: Effective communication skills; title: Choosing Paper on Spoken Word; title: Barriers to Communication; title: Understanding Behaviour; title: Passive Behaviour; title: Aggressive Behaviour; title: Assertive Behaviour; title: Comfort Zones; title: Getting to WIN/WIN; title: Assertiveness Building Blocks; title: Human Hypothesis; title: Leadership; title: Meaning of Leadership; title: Approaches to Leadership; title: Task, Team and Individual Functions; title: Interaction needs within the group; title: Functions and responsibilities of leadership; title: Styles of Leadership; title: Path-Goal Theory; title: Situational Leadership Model; title: Team Building; title: Characteristics of High Performance Teams; title: Attributes of High Performance Teams; title: Effective Decision Making; title: Features; title: Scope; title: Purpose; title: Types; title: Process; title: Effective decision making; title: Time Management; title: How do you manage time?; title: Managing Stress; title: What is stress?; title: Recognizing Stress; title: Coping with stress; title: References; title: About the Author