Public services
Subtitle: working for the consumer : a review of intiatives in Europe to improve the responsiveness of public services to consumers
By: Joyce Epstein.
Contributors: European Foundation for the Improvement of Living and Working Conditions.
Series: The Information booklet series ;; booklet no. 15
Publisher: European Foundation for the Improvement of Living and Working Conditions; UNIPUB [distributor]
Published: 1990
Place of publication: Shankill, Co. Dublin, Ireland; Lanham, MD
Language: eng
Number of pages: 127
Subjects: Government marketing -- Europe.; Government publicity -- Europe.; Administrative agencies -- Europe -- Management.
Notes: Includes bibliographical references (p. [113]-124).