Telephone skills from A to Z
Subtitle: the Telephone "Doctor" phone book
By: Nancy J. Friedman.
Series: A Fifty-Minute series book; Fifty-Minute series
Publisher: Crisp Publications
Published: 1995
Place of publication: Menlo Park, Calif
Language: eng
Number of pages: 106
Subjects: Telephone in business.; Telephone etiquette.
Notes: Includes index.