New directions in customer service
Subtitle: the right tool for the job.
Contributors: Educational Resources Information Center (U.S.)
Publisher: Eddy, Northeast Health; University at Albany, SUNY; U.S. Dept. of Education, Office of Educational Research and Improvement, Educational Resources Information Center
Published: 1998
Place of publication: [Troy, NY]; [Albany, NY]; [Washington, DC]
Language: eng
Format: Microform
Subjects: Home health aides -- Training of.; Customer services.; Teams in the workplace -- Training of.
Other titles: Right tool for the job; Professional Development Program, Rockefeller College, University at Albany
Notes: Shipping list no.: 99-0298-M.

Microfiche. [Washington, D.C.] : Supt. of Docs., U.S. G.P.O., [1998] 3 microfiches.