art of effective communication
Subtitle: conversation control skills for managers
By: Charles J. Margerison.
Contributors: Margerison, Charles J., 1940-
Publisher: Excel Books
Published: 1996
Place of publication: New Delhi
Language: eng
Number of pages: 206
Notes: Originally published as "If only I had said", Management Books 2000.

General (US: Trade) Professional & Scholarly.