Advanced performance improvement in health care
Subtitle: principles and methods
By: Donald E. Lighter.
Publisher: Jones and Bartlett Publishers
Published: 2011
Place of publication: Sudbury, Mass
Language: eng
Number of pages: 441
ISBN-13: 9780763764494
Subjects: Medical care -- United States -- Quality control; Quality Assurance, Health Care -- organization & administration -- United States; Health Services Administration -- United States; Outcome and Process Assessment (Health Care) -- methods -- United States; Quality Control -- United States; Quality Indicators, Health Care -- organization & administration -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: The business case for quality; title: Teams in healthcare performance improvement; title: Process tools; title: Medical informatics and information resources for quality improvement; title: Essentials of statistical thinking and analysis; title: Approaches to improvement : standardization and lean process management; title: Six sigma : principles and applications in health care; title: Alignment and integration of performance improvement systesm : the Malcolm Baldrige National Quality Award.