Labour in business process outsourcing
Subtitle: a case study of call centre agents
By: Babu P. Ramesh.
Contributors: V.V. Giri National Labour Institute.
Series: NLI research studies series ;; no. 051/2004; NLI research studies series ;; no. 2004/051.
Publisher: V.V. Giri National Labour Institute
Published: 2004
Place of publication: NOIDA
Language: eng
Number of pages: 32
Subjects: Call centers -- India -- Noida -- Employees.; Contracting out -- India -- Noida -- Employees.
Description: Case study in NOIDA, India.
Notes: Includes bibliographical references (p. 32).