Continuity management
Subtitle: preserving corporate knowledge and productivity when employees leave
By: Hamilton Beazley, Jeremiah Boenisch, David Harden.
Contributors: Boenisch, Jeremiah.; Hardan, Daṿid.
Publisher: John Wiley
Published: 2002
Place of publication: New York
Language: eng
Number of pages: 269
Subjects: Intellectual capital; Knowledge management; Personnel management
Notes: Includes bibliographical references (p. 251-254) and index.
Table of contents: title: Machine generated contents note: Introduction; title: Part I: Knowledge Continuity in the Information Age; title: 1 Knowledge Loss in the Information Age; title: 2 Knowledge as a Capital Asset; title: 3 Knowledge Continuity: The New Management Function; title: 4 The Knowledge Learning Curve; title: Part II: Confessions of a Continuity Manager; title: 5 Getting Started; title: 6 Six Steps to Continuity Management; title: 7 The Knowledge Continuity Assessment; title: 8 Designing the Knowledge Profile; title: 9 Developing K-PAQ: The Knowledge Profile Analysis Questions; title: 10 Developing K-Quest: The Knowledge Questionnaire; title: 11 Creating the Knowledge Profile; title: Part III: Knowledge Asset Management; title: 12 Operational Knowledge Transfer and Acquisition; title: 13 Realignment of the Organizational Culture and Reward System; title: 14 Continuity Management in Practice.