LibQUAL+ (TM) procedures manual
By: MaShana Davis, Richard Groves, and Martha Kyrillidou.
Contributors: Kyrillidou, Martha.; Groves, Richard.; Association of Research Libraries.
Publisher: Association of Research Libraries
Published: 2006
Place of publication: Washington
Language: eng
Number of pages: 75
ISBN-13: 9781594076688
Subjects: Libraries -- Quality control.; Information services -- Quality control.