The quality improvement handbook
By: John E. Bauer, Grace L. Duffy, and Russell T. Westcott, editors
Contributors: Bauer, John E; Duffy, Grace L; Westcott, Russ, 1927-
Publisher: ASQ Quality Press
Published: 2002
Place of publication: Milwaukee, Wis
Language: eng
Number of pages: 178
Subjects: Quality control -- Handbooks, manuals, etc; Quality assurance -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc
Notes: Accompanied by supplemental section, Appendix E (29 p. ; 26 cm.)

Includes bibliographical references (p. 169-174) and index

Supplemental section bound with text
Table of contents: title: Quality terms, concepts, and principles; title: Quality benefits, philosophies, and models; title: Team structure and function; title: Continuous improvement concepts and tools; title: Improving customer-supplier relationships