Change Management
Publisher: Bookboon
Published: 2013
ISBN-13: 9788776817053
Table of contents: title: 1. Change Management; title: 1.1 Introduction; title: 1.2 Reasons for Change; title: 1.3 Origins of Change Management; title: 2. Concepts of Change Management; title: 2.1 Lewin´s Change Theory; title: 2.2 Chin & Benne´s “Effecting Changes in Human System”; title: 2.3 Bullock and Batten’s Phases of Planned Change; title: 2.4 Beckhard and Harris change formula; title: 2.5 7-S Model; title: 3. The Change Process; title: 3.1 Initiating a Top-Down Change; title: 3.2 Initiating a Bottom-Up Change; title: 3.2.1 Responsibility for managing change; title: 3.2.2 Change management process; title: 3.2.3 Dealing with the change; title: 3.2.4 Scope; title: 4. Change Management Projects; title: 4.1 External and internal influences; title: 4.2 Change strategies and approaches; title: 4.2.1 Directive strategies; title: 4.2.2 Expert strategies; title: 4.2.3 Negotiating strategies; title: 4.3.4 Educative strategies; title: 4.2.5 Participative strategies; title: 4.3 Examples of failed change management projects; title: 4.4 Pitfalls in a change management project; title: 4.4 Bringing Change to Success; title: 4.4.1 Building a Business Case; title: 4.4.2 Determining Organizational Readiness; title: 4.4.3 Reaching more people – better communication; title: 4.4.4 Involvement of the Stakeholders; title: 4.4.5 Review the Change; title: 5. Conclusion – The 4C-Toolbox of Change Management