Podvizhnai︠a︡ svi︠a︡zʹ tretʹego pokolenii︠a︡
Subtitle: ėkonomika i kachestvo uslug
By: V.O. Tikhvinskiĭ, E.E. Volodina ; pod redakt︠s︡ieĭ I︠U︡.B. Zubareva
Contributors: Volodina, E. E. (Elena Evgenʹevna)
Publisher: Radio i svi︠a︡zʹ; Gori︠a︡chai︠a︡ linii︠a︡-Telekom
Published: 2005
Place of publication: Moskva
Language: rus
Number of pages: 239
Notes: Includes bibliographical references.

Summary and table of contents also in English.