Relationship management and the new workforce
Subtitle: a how-to guide for medical practices
By: Susan A. Murphy.
Contributors: Medical Group Management Association.
Series: Maximizing performance management
Publisher: Medical Group Management Association
Published: 2009
Place of publication: Englewood, CO
Language: eng
ISBN-13: 9781568293288
Subjects: Medicine -- Practice; Conflict management; Personnel Management -- methods; Practice Management, Medical -- organization & administration; Conflict (Psychology); Group Processes; Interpersonal Relations
Description: "This book discusses team member relationships in a medical practice and the cost in turnover and morale when conflict is not managed effectively. It dissects gender and generational differences in the workplace and describes how leaders who understand different viewpoints are more effective in aligning staff performance with organizational goals"--Provided by publisher.
Notes: Includes bibliographical references and index.
Table of contents: title: Systems approach; title: Conflict management : part 1; title: Conflict management : part 2; title: Conflict management : part 3; title: Gender differences; title: Generational differences.