Online dispute resolution
Subtitle: theory and practice : a treatise on technology and dispute resolution
By: Mohamed S. Abdel Wahab, Ethan Katsh and Daniel Rainey (eds.)
Publisher: Eleven International Pub.; Sold and distributed in USA and Canada by International Specialized Book Services
Published: 2012
Place of publication: The Hague; Portland, OR
Language: eng
Number of pages: 571
ISBN-13: 9789490947255
Subjects: Dispute resolution (Law); Online dispute resolution; Mediation; Automation
Notes: Includes bibliographical references.
Table of contents: title: Introduction; title: ODR : a look at history : a few thoughts about the present and some speculation about the future / Ethan Katsh; title: Online dispute resolution and the development of theory / Leah Wing and Daniel Rainey; title: Lessons from online dispute resolution for dispute systems design / Orna Rabinovich-Einy and Ethan Katsh; title: Artificial intelligence and online dispute resolution / Arno R. Lodder and John Zeleznikow; title: Mobiles and ODR : why we should care / Sanjana Hattotuwa; title: Knitting the security blanket for new market opportunities : establishing a global online dispute resolution system for cross-border online transactions for the sale of goods / Vikki Rogers; title: ODR and e-commerce / Aura Esther Vilalta; title: Online dispute resolution for consumers : online dispute resolution methods for settling business to consumer conflicts / Pablo Cortés; title: ODR and online reputation systems : maintaining trust and accuracy through effective redress / Colin Rule and Harpreet Singh; title: ODR and culture / Daniel Rainey; title: ODR and interpersonal trust / Noam Ebner; title: ODR and government / Daniel Rainey and Ethan Katsh.; title: ODR and justice : an evaluation of online dispute resolution's interplay with traditional theories of justice / Ruha Devanesan and Jeffrey Aresty; title: ODR and the courts / Nicholas W. Vermeys and Karim Benyekhlef; title: Online dispute resolution and ombudsmanship / Frank Fowlie; title: ODR and eNegotiation / Ernest Theissen, Paul Miniato and Bruce Hiebert; title: E-mediation / Noam Ebner; title: ODR and e-arbitration : trends and challenges / Mohamed S. Abdel Wahab; title: ODR in North America / Arthur Pearlstein, Bryan Hanson and Noam Ebner; title: ODR in Europe / Marta Poblet and Graham Ross; title: The promise and reality of online dispute resolution in Australia /  Tania Sourdin and Chinthaka Liyanage; title: Online dispute resolution in Asia / Zhao Yun ... [et al.]; title: Online dispute resolution in Latin America : challenges and opportunities / Gabriela R. Szlak; title: Online dispute resolution for Africa / Mohamed S. Abdel Wahab.