Getting to :-)
Subtitle: the potential of online text-based communication to support interest-based dispute resolution
By: Jelle van Veenen
Publisher: Maklu
Published: 2011
Place of publication: Apeldoorn, Netherlands; Portland, OR
Language: eng
Number of pages: 173
ISBN-13: 9789046604373
Subjects: Online dispute resolution
Other titles: Getting to [colon dash close parenthesis]
Notes: Based on the author's thesis (doctoral) -- Tilburg University.

Includes bibliographical references (p.163-173).
Table of contents: title: Three applications; title: Using online communication to improve dispute resolution; title: Dealing with miscommunication, distrust, and emotions; title: Uncovering interests; title: Developing creative outcomes.