101 Ways to Improve Customer Service
Subtitle: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)
Edition: Pap/Cdr edition
Publisher: Pfeiffer
Published: February 16, 2007
Language: eng
Format: Paperback
Number of pages: 400
ISBN-13: 9780787982003
Subjects: Customer services; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Business & Economics / Customer Service; Employees; Training of