Handling face-to-face confrontations ; or, eyeball to eyeball
By: by Dayton Hobbs
Publisher: Gospel Projects Press
Published: 2000
Place of publication: Milton, Fla.
ISBN-13: 9780929291987
Description: Confrontations are bound to occur. How they are handled makes all the difference. Here is the practical help in easy to understand language and an unassuming approach from the experience of fifty years dealing with people. If you work with people, this book is for you. - Publisher.
Table of contents: title: Delegated authority; title: The curse of slackness; title: Principles of operation; title: Confrontation