Smart retail
Subtitle: winning ideas and strategies from the most successful retailers in the world
By: Richard Hammond
Edition: 3rd ed.
Series: Books that make you better; Books that make you better
Publisher: Prentice Hall Business/Pearson
Published: 2011
Place of publication: Harlow, England; New York
Language: eng
Number of pages: 224
ISBN-13: 9780273744542
Subjects: Management; Retail trade
Notes: Rev. ed. of: Smart retail :  how to turn your store into a sales phenomenon. 2nd ed. 2007.

Includes index.
Table of contents: title: 1: You : Starting at the beginning; title: What do you want for yourself?; title: Rising above the crowd; title: Keeping it simple; title: Rolling those snowballs; title: 2: Team : Make us happy and we will make you money; title: What's the big idea?; title: How to build great teams; title: How to get people out of bed; title: All we need is a little better every time; title: 3: Customer : Make me happy and I will give you my money; title: We love shopping here?; title: Price and value; title: Promote or die; title: Marketing for real people; title: 4: Store : Make it brilliant and they will spend; title: Discovery!; title: The great big theatre of shop; title: Detail, detail, detail - the store environment; title: And finally ... how we got here.