Power listening
Subtitle: mastering the most critical business skill of all
By: Bernard T. Ferrari
Publisher: Portfolio/Penguin
Published: 2012
Place of publication: New York
Language: eng
Number of pages: 189
ISBN-13: 9781591844624
Subjects: Business communication; Listening
Notes: Includes index.
Table of contents: title: Listening is worth the effort; title: What kind of listener are you?; title: Respect your conversation partner; title: How to keep quiet most of the time; title: Challenge all assumptions; title: Keeping your focus; title: Introduction to section two; title: Sorting the chaos; title: What is the mandate?; title: What is the plan?; title: What is the team?; title: How will we get it done?; title: Is it getting personal?; title: Introduction to section three; title: Reaping the benefits; title: Connecting better and listening to better judgment; title: Changing your organization through listening; title: Conclusion; title: What to do on monday morning.