The seven lessons
Subtitle: management tools for success
By: Craig Cochran
Publisher: Paton Professional
Published: 2012
Place of publication: Chico, CA
Language: eng
ISBN-13: 9781932828580
Subjects: Management; Customer relations; Problem solving; Personnel management
Table of contents: title: Neglecting strategy; title: Ignoring your true costs; title: Managing in silos; title: Treating customer complaints as insignificant; title: Ineffective problem solving; title: Hiring the wrong people; title: Not thanking your employees.