Rule of thumb
Subtitle: a small business guide to peak performance through people
By: Todd A. Conkright, MA, CPT
Publisher: Writelife Llc; Boutique of Quality Books Publishing Company, Inc.
Published: 2013
Place of publication: Omaha, NE
Language: eng
Number of pages: 103
ISBN-13: 9781608081202; 9781608080779
Subjects: Employees; Personnel management; Rating of
Description: In order for your company to achieve its goals, you need the right people in the right places, motivated to achieve success. Once you have the right talent, they need something from you - consistent, inspired, and effective leadership. While this sounds like common knowledge, many businesses run below standards they once held high for themselves because of inconsistent leadership, lack of accountability, and poor customer service. Learn how to grow your business and ensure your employees are performing their best by: 1) Defining your staffing needs; 2) Knowing what metrics and results to measure; 3) Coaching for maximum performance; 4) Providing positive discipline.
Table of contents: title: Why rule of thumb?; title: Introduction to performance management; title: Defining staffing needs; title: Right person, right job; title: Knowing what to measure; title: Recognizing and rewarding contributions; title: Coaching & accountability for maximum performance; title: Formal performance appraisals; title: Career paths & succession plans; title: Positive discipline; title: Closing performance gaps; title: When and how to terminate an employee; title: Continuous improvement; title: Appendix A. Competencies.