Creating a successful e-information service
By: Sheila Pantry and Peter Griffiths.
Contributors: Griffiths, Peter, 1948 Feb. 14-; Oldfield, William.
Edition: Rev. and adapted / by William Oldfield, North American editor.
Publisher: Scarecrow Press
Published: 2003
Place of publication: Lanham, Md
Language: eng
Number of pages: 150
Subjects: Online information services industry -- Management; Electronic commerce
Notes: Includes bibliographical references (p. [133]-147) and index.
Table of contents: title: Introducing the concept of the e-information service; title: What kind of an e-information service do you want to provide?; title: Where are the customers; title: What kind of information do your customers need?; title: Who needs to be involved in your plans?; title: Budgeting for your e-information service; title: Keeping in touch with your customers; title: Keeping one step ahead of your competitors.