Teaching notes to accompany Management of service operations, text, cases and readings
By: W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff
Contributors: Olsen, Richard Paul; Wyckoff, D. Daryl
Publisher: Allyn and Bacon
Published: 1978
Place of publication: Boston
Language: eng
Number of pages: 302
Subjects: Service industries; Management; Case studies
Other titles: Management of service operations: text, cases and readings
Notes: Includes bibliographical references.