Service standards at the Postal Service
Subtitle: are customers getting what they paid for? : hearing before the Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Tenth Congress, first session, August 2, 2007.
Series: S. hrg -- 110-356
Publisher: U.S. G.P.O.; For sale by the Supt. of Docs., U.S. G.P.O.
Published: 2008
Place of publication: Washington
Language: eng
Number of pages: 132
Subjects: United States Postal Service -- Customer services -- Evaluation.; United States Postal Service -- Officials and employees -- Evaluation.; Consumer satisfaction -- United States -- Evaluation.
Notes: Distributed to some depository libraries in microfiche.

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Also available via Internet from the GPO Access web site. Address as of 5/19/08: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=110_senate_hearings&docid=f:37367.pdf.