Field service management
Subtitle: an integrated approach to increasing customer satisfaction
By: Arthur V. Hill.
Series: The Business One Irwin/APICS library of integrated resource management
Publisher: Business One Irwin
Published: 1992
Place of publication: Homewood, Ill
Language: eng
Number of pages: 196
Subjects: Customer services.; Customer services -- Data processing.; Consumer satisfaction.
Notes: Includes bibliographical references (p. 181-184) and index.