Patient-client-employee complaint programs
Subtitle: an organizational systems model
By: by James T. Ziegenfuss, Jr.
Publisher: C.C. Thomas
Published: 1985
Place of publication: Springfield, Ill., U.S.A
Language: eng
Number of pages: 264
Subjects: Hospital patients.; Hospitals -- Patient representative services.; Hospitals -- Complaints against.; Hospital patients -- Legal status, laws, etc.; Consumer complaints.; Employee rights.; Hospital Administration.; Patient Advocacy.; Systems Theory.
Notes: Bibliography: p. 251-262.
Includes index.