Misleading indicators
Subtitle: how to reliably measure your business
By: Philip Green and George Gabor
Contributors: Gabor, George
Publisher: Praeger
Published: 2012
Place of publication: Santa Barbara, Calif
Language: eng
ISBN-13: 9780313395956; 9780313395963
Subjects: Statistical methods; Economic indicators; Management; Work measurement; Performance
Notes: Includes bibliographical references and index.
Table of contents: title: What indicators indicate; title: Measuring accurately with instruments; title: Rating, scoring, and ranking reliably; title: How people react to measurements; title: Why performance dashboards mislead; title: Focusing employees with measurements; title: Going against the flow: navigating changing data streams; title: How averages distort indicators; title: Opposing views: are you being misled?; title: Misleading ourselves with measurements of risk.