The Complete Help Desk Guide
Edition: 1 edition
Publisher: CMP Books
Published: November 1, 1996
Language: eng
Format: Paperback
Number of pages: 224
ISBN-13: 9780936648965
Subjects: Customer services; Business & Economics; Customer Service; Computers - General Information; Business/Economics; Management Information Systems; Computers & Internet; Computers / Interactive Media; Computers / User Interfaces; Call Center
First sentence: When we look back to equipment used in the workplace in the 1970s and 1980s and compare it to equipment used today, the differences are dramatic.