Operations management
Subtitle: serving the customer
By: Richard J. Schonberger, Edward M. Knod, Jr.
Contributors: Knod, Edward M.
Edition: 3rd ed.
Publisher: Business Publications; Business Pubns
Published: 1988
Place of publication: Plano, Tex
Language: eng
Number of pages: 922
Subjects: Production management.
Notes: Includes bibliographies and index.