Haengjŏng sŏbisŭ pʻumjil chego rŭl wihan yŏnʾgu
By: Pak Chung-hun ... [et al.].
Contributors: Pak, Chʻung-hun.
Series: KIPA yŏnʾgu pogosŏ
Publisher: Hanʾguk Haengjŏng Yŏnʾguwŏn
Published: 2005
Place of publication: Sŏul Tʻŭkpyŏlsi
Language: kor
Number of pages: 268
ISBN-13: 9788957041260
Subjects: Public administration -- Customer services -- Korea (South) -- Quality control.; Public administration -- Customer services -- Korea (South); Customer services -- Standards -- Korea (South)
Notes: "2005. 12."

"05-02"--Spine

Includes bibliographical references (p. 233-243).