Public services
Subtitle: working for the consumer : a review of initiatives in Europe to improve the responsiveness of public services to consumers
By: Joyce Epstein ; [for] the European Foundation for the Improvement of Living and Working Conditions.
Contributors: European Foundation for the Improvement of Living and Working Conditions.
Series: Information booklet series -- no.15
Publisher: Office for Official Publications of the European Communities
Published: 1990
Place of publication: Luxembourg
Language: eng
Number of pages: 128
Notes: Bibliography.