Examining the influence of service quality on customer satisfaction and patronage intentions in convenience store industry
By: Dheeraj Sharma
Contributors: Indian Institute of Management, Ahmedabad
Series: Working paper / Indian Institute of Management, Ahmedabad -- W.P. no. 2014-04-05
Publisher: Indian Institute of Management
Published: 2014
Place of publication: Ahmedabad
Language: eng
Number of pages: 29
Subjects: Convenience stores; Econometric models
Notes: "Research and publications."

Includes bibliographical references (pages 22-29).