Administrative assistant's and secretary's handbook
By: by James Stroman, Kevin Wilson, Jennifer Wauson.
Contributors: Wilson, K. 1958-; Wauson, Jennifer.; Stroman, James.
Edition: 3rd ed.
Publisher: American Management Association
Published: 2007
Place of publication: New York
Language: eng
ISBN-13: 9780814409138
Subjects: Secretaries -- Handbooks, manuals, etc; Office practice -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc.
Notes: Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed.

Includes index.
Table of contents: title: Overview for the new administrative assistant; title: Daily routine; title: Telephone usage; title: Mail services and shipping; title: Travel arrangements; title: Meetings; title: Time management; title: Keeping accurate records; title: Office machines; title: Telecommunications equipment; title: Computer hardware; title: Computer software; title: Database management; title: Computer networking; title: E-mail; title: Using the internet; title: Web conferencing; title: Spreadsheet software; title: Data security; title: Keyboarding skills; title: Word processing; title: Desktop publishing; title: Using powerpoint; title: Troubleshooting computer problems; title: Office ergonomics; title: Glossary of computer terms; title: The business letter; title: Other written communications; title: Forms of address; title: Legal documents and terms; title: Grammar; title: Language, usage, and style; title: Common english usage problems; title: Spelling; title: Pronunciation; title: Punctuation; title: Numerals; title: Bookkeeping and accounting; title: Business taxes; title: Banking; title: Special business and financial information for the small business; title: Weights and measures; title: Your future; title: Presentation skills; title: Communications skills; title: Office management and supervision.