Transit, call centers, and 511
Subtitle: a guide for decision makers
By: Battelle, TranSystems, Oak Square Resources
Contributors: Transit Cooperative Research Program; United States. Federal Transit Administration; Transit Development Corporation; Battelle Memorial Institute; TranSystems Corporation; Oak Square Resources (Firm)
Series: TCRP report -- 134; Report (Transit Cooperative Research Program) -- 134.
Publisher: Transportation Research Board
Published: 2009
Place of publication: Washington, D.C
Language: eng
Number of pages: 89
ISBN-13: 9780309117890
Subjects: Local transit; Information services; Travelers; Highway communications; Helplines; Call centers
Notes: At head of title: Transit Cooperative Research Program.

Includes bibliographical references (p. 83-84).

Also available online.

Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation TCRP project A-31