Outline for online ready reference services
By: prepared by MARS Measurement and Evaluation of Online Service Committee, Machine-assisted Reference Section, Reference and Adult Services Division, American Library Association.
Contributors: MARS Measurement and Evaluation of Online Service Committee.
Series: RASD occasional papers ;; no. 3
Publisher: The Division, The Association
Published: 1989
Place of publication: Chicago
Language: eng
Number of pages: 18
Subjects: Reference services (Libraries) -- Automation.; Online data processing.