Office of Workers' Compensation Programs
Subtitle: goals and monitoring are needed to further improve customer communications : statement of Michael Brostek, Director, Tax Administration and Justice, before the Subcommittee on Workforce Protections, Committee on Education and the Workforce, House of Representatives
By: United States General Accounting Office
Contributors: United States. General Accounting Office
Series: Testimony -- GAO-01-72 T; Testimony -- GAO-01-72 T.
Publisher: The Office
Published: 2000
Place of publication: Washington, D.C.]
Language: eng
Subjects: Customer services; Evaluation; United States. Employment Standards Administration. Office of Workers' Compensation Programs; United States
Other titles: Goals and monitoring are needed to further improve customer communications
Notes: Title from title screen.

"October 3, 2000."

Paper version available from the General Accounting Office.

Includes bibliographical references.

System requirements: Adobe Acrobat Reader.

Mode of access: Internet from the GPO Access web site. Address as of 6/27/01: http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=gao&docid=f:d0172t.pdf; current access is available via PURL.