The differences among travel agency users in the importance ratings of agency service features
By: by Margaret A. Persia.
Published: 1990
Language: eng
Format: Microform
Number of pages: 150
Subjects: Travel agents -- Customer services -- Evaluation; Travel agents -- Customer services -- Marketing
Notes: "UO 91 125--UO 91 126."

Thesis (M.S.)--Pennsylvania State University, 1990.

Includes bibliographical references (leaves 131-135).

Microfiche. Eugene : Microform Publications, College of Human Development and Performance, University of Oregon, 1991. 2 microfiches : negative.

s 1991 oru n