The Complete Lean Enterprise
Subtitle: Value Stream Mapping For Administrative And Office Processes
Publisher: Productivity Press
Published: September 2004
Language: eng
Format: Paperback
Number of pages: 136
ISBN-13: 9781563273018
Subjects: Organizational effectiveness; Industrial management; Business/Economics; Business & Economics; Business / Economics / Finance; Office Management; Cost control; Industrial efficiency
First sentence: It may surprise some people, but all of the lean concepts typically applied to the production processes of an organization also apply to nonproduction and administrative processes.
Description: "The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency."--Jacket.