Chuan qi de fu wu
Subtitle: Fabled service
By: Beixi Sangdesi zhu ; Wei Qingjiang yi
Edition: Di 1 ban
Publisher: Gao deng jiao yu chu ban she
Published: 2004
Place of publication: Beijing
Language: chi
Number of pages: 140
ISBN-13: 9787040142297
Subjects: Corporate culture; Management; Consumer satisfaction; Customer services; Employee motivation; Motivation (Psychology); Personnel management
Work titles: Fabled service
Notes: Translation of: Fabled service : ordinary acts, extraordinary outcomes / Betsy Sanders. San Francisco, CA : Jossey-Bass, c1997,c1995.