Employee Engagement
Subtitle: Tools for Analysis, Practice, and Competitive Advantage
Contributors: Schneider, Benjamin; Barbera, Karen M.; Young, Scott A.
Publisher: John Wiley & Sons
Published: 2011
Place of publication: Hoboken
Language: eng
Format: [electronic resource] :
Number of pages: 353
ISBN-13: 9781444357950
Subjects: Employees; Employee motivation; Attitudes; Business
Description: Providing both practical advice, tools, and case examples, Employee Engagement translates best practices, ideas, and concepts into concrete and practical steps that will change the level of engagement in any organization. Explores the meaning of engagement and how engagement differs significantly from other important yet related concepts like satisfaction and commitmentDiscusses what it means to create a culture of engagementProvides a practical presentation deck and talking points managers can use to introduce the concept of engagement in their organizationAddresses issues of work-life balanc.
Notes: Description based on print version record.
Table of contents: title: Cover; Praise for Employee Engangement; Talent Management Essentials; Title page; copyright; Dedication; Series Editors Preface.xhtml; preface; Acknowledgments; Chapter 1: Engaging Engagement; How Engagement Makes a Difference and What Engagement Is; How an Engaged Workforce Creates Positive Financial Consequences for Organizations; On High Performance Work Environments: Four Principles for Creating an Engaged Workforce; The Remainder of the Book; Chapter 2: The "Feel and Look" of Employee Engagement; The Feel of Engagement; The Look of Engagement: Employee Behavior.; title: Strategically Aligned Engagement BehaviorWhat About Employee Satisfaction?; Where Does This Take Us?; Chapter 3: The Key to an Engaged Workforce: An Engagement Culture; What is Organizational Culture?; Creating a Culture for Engagement: How People are Valued in Organizations; The Role of Culture in Creating Strategic Employee Engagement; Summary; Chapter 4: Phase 1 of Creating and Executing an Engagement Campaign: Diagnostics and the Engagement Survey; Pre-Survey Diagnostic Activities; The Engagement Survey.; title: Chapter 5: Phase 2 of Creating and Executing an Engagement Campaign: Action Planning and InterventionSurvey Results Interpretation; Survey Results Feedback; Preparing the Organization for Taking Action7; How Much Measurable Change is Possible?; Actual Changes That Build and Maintain Engagement; Summary; Chapter 6: Burnout and Disengagement: The Dark Side of Engagement; Disengagement: Early Unmet Expectations at Work; The Nature and Trajectory of Burnout; Effective Coping With Burnout; Additional Stress Factors and Disengagement; Remedies and Interventions.; title: Resistance to Change and Engagement: Another Dark Side of EngagementHow Should Engagement Initiatives be Communicated?; Conclusion; Chapter 7: Talking Points: Introducing or Rethinking Engagement in Your Organization; The Slide Show; Notes; Author and Name Index; Subject Index.