Organizations and clients
Subtitle: essays in the sociology of service.
By: Edited by William R. Rosengren [and] Mark Lefton. With essays by Charles E. Bidwell [and others]
Contributors: Rosengren, William R., 1929- ed.; Lefton, Mark, ed.; Bidwell, Charles E.
Series: Merrill sociology series
Publisher: Merrill
Published: 1970
Place of publication: Columbus, Ohio
Language: eng
Number of pages: 222
Subjects: Organizational sociology; Associations, institutions, etc
Notes: Includes bibliographical references.
Material originally developed for presentation at a symposium on clients and organizations, held at the University of Rhode Island, Kingston, June 1968.
Table of contents: title: How are clients integrated into service organizations? By T. Parsons.; title: Client characteristics and structural outcomes, by M. Lefton.; title: Students and schools: some observations on client trust in client-serving organizations, by C. E. Bidwell.; title: Dominant professions, bureaucracy, and client services, by E. Freidson.; title: Members as resources in voluntary organizations, by C. Perrow.; title: The careers of clients and organizations, by W. R. Rosengren.; title: Towards the theory and practice of coordination between formal organizations, by E. Litwak and J. Rothman.; title: Rigging the market for public goods, by N. Long.; title: The social economics of membership, by W. R. Rosengren.