Managing IT outsourcing
By: Erik Beulen, Pieter Ribbers, and Jan Roos
Contributors: Ribbers, Pieter; Roos, Jan
Edition: 2nd ed.
Publisher: Routledge
Published: 2011
Place of publication: London; New York
Language: eng
Number of pages: 321
ISBN-13: 9780415873222; 9780415873239; 9780203834794
Subjects: Electronic data processing departments; Management; Contracting out; Information technology
Notes: Includes bibliographical references and index.
Table of contents: title: Changing business models; title: The it outsourcing phenomenon; title: Contracts; title: Offshore outsourcing; title: Business process outsourcing; title: Structuring responsibilities; title: Partnership risk management; title: Governance of it outsourcing; title: Governance factors : the recipient; title: Governance factors : the provider; title: Governance factors : the relationship; title: Looking forward.