Answering consumer health questions
Subtitle: the Medical Library Association guide for reference librarians
By: Michele Spatz.
Contributors: Medical Library Association.
Publisher: Neal-Schuman Publishers, Inc.
Published: 2008
Place of publication: New York
Language: eng
ISBN-13: 9781555706326
Subjects: Medical libraries -- Reference services -- United States; Health education -- United States; Consumer education -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: Professional practice : understanding reaching out to the health information seeker; title: Professional interactions : communication guidelines & strategies; title: Professional ethics of providing health information; title: Legal issues in health information delivery; title: Serving the health information needs of diverse individuals; title: The difficult patron; title: Self-care for the health information provider.