Implementing IBM Tivoli service request manager v7.1 service desk
By: [Vasfi Gucer ... [et al.]]
Contributors: International Business Machines Corporation. International Technical Support Organization
Edition: 1st ed.
Series: IBM redbooks
Publisher: IBM, International Technical Support Organization
Published: 2008
Place of publication: [United States?]
Language: eng
Number of pages: 400
Notes: "Tivoli software."

"August 2008."

"SG24-759-00."

Includes bibliographical references and index.