Utility negotiating strategies for end-users
By: by John M. Studebaker.
Publisher: PennWell
Published: 1998
Place of publication: Tulsa, OK
Language: eng
Number of pages: 314
Subjects: Public utilities -- Public relations -- United States.; Electric utilities -- Customer services -- United States.; Gas industry -- Customer services -- United States.; Negotiation in business -- United States.; Consumer education -- United States.
Notes: Includes index.