I.D.E.A.--The status of innovation and service excellence in Canada
By: prepared and conducted by Laventhol & Horwarh.
Contributors: Laventhol & Horwath.
Publisher: Laventhol & Horwath
Published: 1990
Place of publication: Toronto
Language: eng
Number of pages: 23
Subjects: Customer relations; Customer services -- Canada; Marketing -- Canada
Other titles: Innovation and Delivery of Excellence-in-Service Assessment--The status of innovation and service excellence in Canada; The status of innovation and service excellence in Canada
Notes: Cover title.

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