Kundennutzen durch Virtual Financial Servicing?
By: von Mark Glutz
Series: Bank- und finanzwirtschaftliche Forschungen -- Bd. 292
Publisher: Haupt
Published: 1999
Place of publication: Bern
Language: ger
Number of pages: 232
Subjects: Financial institutions; Customer services; Technological innovations; Financial services industry; Banks and banking
Notes: Originally presented as the author's thesis (doctoral)--Universität Zürich, 1999.

Includes bibliographical references (p. 223-232).