Electronic Customer Relationship Management (Advances in Management Information Systems)
Contributors: Jerry Fjermestad (Editor); Nicholas C., Jr. Romano (Editor)
Publisher: M.E. Sharpe
Published: February 28, 2006
Language: eng
Format: Hardcover
Number of pages: 210
ISBN-13: 9780765613271
Subjects: Customer services; Management Information Systems; Business/Economics; Business & Economics; Business / Economics / Finance; Management Science; Information Management; Management - General; Customer relations; Electronic commerce; Management