The benchmarking book
Subtitle: a how-to-guide to best practice for managers and practitioners
By: Tim Stapenhurst
Contributors: ScienceDirect (Online service)
Publisher: Elsevier/Butterworth-Heinemann
Published: 2009
Place of publication: Amsterdam; Boston
Language: eng
Format: [electronic resource] :
ISBN-13: 9780080943329; 9780750689052
Subjects: Benchmarking (Management)
Notes: Includes bibliographical references and index.

Electronic reproduction. Norwich, N.Y. : Knovel, 2009. System requirements: Adobe Acrobat Reader. Available via the World Wide Web. Access restricted to users at licensed institutions. Includes interactive index.