How to really deliver superior customer service
By: [edited by John R. Halbrooks].
Contributors: Halbrooks, John R.
Edition: 2nd ed.
Publisher: Inc. Magazine
Published: 1996
Place of publication: Boston, MA
Language: eng
Number of pages: 272
Subjects: Customer services; Customer services -- Management; Customer services -- Management -- Problems, exercises, etc
Other titles: Inc. (Boston, Mass.)
Notes: "Features the winning strategies of Intuit (Quicken software), Dell Computer, PDQ Printing, and Direct Tire"--Cover.
Includes index.