White space revisited
Subtitle: creating value through process
By: Geary A. Rummler, Alan J. Ramias, Richard Rummler ; foreword by Paul Harmon.
Contributors: Ramias, Alan J., 1947-; Rummler, Richard, 1961-
Publisher: Jossey-Bass
Published: 2010
Place of publication: San Francisco
Language: eng
ISBN-13: 9780470192344
Subjects: Industrial productivity; Value added; Performance; Organizational effectiveness
Notes: Includes bibliographical references and index.
Table of contents: title: The silver anniversary of process; title: Process in a value perspective; title: The value creation hierarchy; title: Developing the value creation architecture of a business; title: Process management in the value creation context; title: A framework and methodology for VCS design; title: RPM walk-through: align, analyze, design; title: RPM walk-through: commit, build, enable, adopt; title: Other RPM applications; title: Designing improvement capability; title: Process and the IT department; title: Summary.