The performance paradox
Subtitle: understanding the real drivers that critically affect outcomes
By: Jerry L. Harbour.
Publisher: Productivity Press
Published: 2009
Place of publication: New York
Language: eng
ISBN-13: 9781563273902
Subjects: Performance -- Measurement; Performance standards; Creative ability in business; Organizational effectiveness
Notes: Includes bibliographical references and index.
Table of contents: title: Seeking what is true; title: Performance as subject and why Xs matter; title: S-curves and performance limits; title: How innovation (sometimes) begets improvement; title: Modeling performance; title: Measuring performance; title: Improving performance; title: Performance: a summary.