Oakland on quality management
By: John S. Oakland.
Contributors: Oakland, John S.
Publisher: Elsevier/Butterworth-Heinemann
Published: 2004
Place of publication: Boston
Language: eng
Number of pages: 476
Subjects: Total quality management; Total quality management -- Case studies
Genres: Case studies.
Other titles: Quality management
Notes: Includes bibliographical references and index.
Rev. ed. of: Total quality management. 3rd ed. 2003.