Commercial conflict management and dispute resolution
By: Peter Fenn
Publisher: Routledge
Published: 2011
Place of publication: New York
Language: eng
Number of pages: 168
ISBN-13: 9780415578264; 9780415578288; 9780203852217
Subjects: Dispute resolution (Law); Conflict management; Case studies
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction; title: Conflict and dispute; title: Conflict management and dispute avoidance; title: Negotiation; title: Mediation; title: Adjudication; title: Arbitration; title: Other ADR techniques; title: Cooperation and collaboration; title: Game theory; title: The stages of dispute; title: The psychology of disputes.