Service design leadership
Subtitle: shaping service innovations at the intersection of design and strategic management
By: Judith Gloppen
Series: CON-TEXT. Avhandling -- 57
Publisher: The Oslo School of Architecture and Design
Published: 2012
Place of publication: Oslo
Language: eng
ISBN-13: 9788254702468
Subjects: Service industries; Management; Strategic planning
Notes: Doctoral Arkitektur- og designhøgskolen i Oslo 2012.

Includes bibliographical references.

Summary in Norwegian.