Crucial Conversations
Subtitle: Tools for Talking When Stakes Are High
Publisher: Tandem Library
Published: June 2002
Language: eng
Format: Library Binding
ISBN-13: 9781417664474
Subjects: Business Communication - General; Business & Economics; Business/Economics
First sentence: When people first hear the term "crucial conversation," many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they debate the future of the world.