Market-driven health care
Subtitle: who wins, who loses in the transformation of America's largest service industry
By: Regina E. Herzlinger.
Publisher: Addison-Wesley; Addison-Wesley Pub.
Published: 1997
Place of publication: Reading, Mass; Harlow
Language: eng
Number of pages: 379
Subjects: Medical care -- United States -- Cost control.; Patient satisfaction -- United States.; Health services accessibility -- United States.; Medical economics -- United States.; Medical care -- United States.
Description: In Market-Driven Health Care, Regina Herzlinger translates the most urgent lessons of American business for the health care industry today. She explains how consumer demand for information and convenience, along with technology and new organizational structures, are creating health care delivery systems that offer high quality and low costs; she shows us what the "focused factory" concept that helped renew our automobile industry can mean for health care.

Along the way, she analyzes the successes and failures of a variety of health care ventures.
Notes: Includes bibliographical references (p. 293-363) and index.