Principles of management for the hospitality industry
By: Dana Tesone
Edition: First edition.
Publisher: Butterworth-Heinemann is an imprint of Elsevier
Published: 2010
Place of publication: Oxford, UK; Burlington, MA, USA
Language: eng
Number of pages: 416
ISBN-13: 9780080963075
Subjects: Hospitality industry; Management; Accueil (Tourisme); Gestion
Description: It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers. By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and conclusion.
Notes: Includes bibliographical references and index.
Table of contents: title: Front Cover; Principles of Management for the Hospitality Industry; Copyright Page; Contents; Preface; PART 1 Management Knowledge; PART 2 Management Functions; PART 3 Strategic Applications; PART 4 Leadership Applications; PART 5 Sustainability; Glossary of Terms; Index.