Water quality complaint investigator's field guide
By: by William C. Lauer.
Publisher: American Water Works Association
Published: 2005
Place of publication: Denver, CO
Language: eng
Number of pages: 102
Subjects: Water quality management.; Consumer complaints -- Management.; Customer relations.
Other titles: Maintaining distribution-system water quality.
Description: Eight major categories describe the majority of customer complaints about water quality. In each category, the guide describes the possible causes and solutions. Categories include: air in water/milky water, dirty water/colored water/foreign particles in water/staining, hard water/scale/spots on glassware, sickness/skin irritation, tastes/odors, worms/insects in water, aquarium fish problems, and garden damage.
Notes: "Science and technology".

"This field guide is an update of the first chapter of the American Water Works Association (AWWA) publication Maintaining distribution-system water quality, published in 1986"--Pref.

Includes bibliographical references (p. 93) and index.