Built on trust
Subtitle: gaining competitive advantage in any organization
By: Arky Ciancutti and Thomas L. Steding
Contributors: Steding, Thomas L.
Publisher: Contemporary Books
Published: 2001
Place of publication: Lincolnwood, Ill
Language: eng
Number of pages: 225
ISBN-13: 9780809224463
Subjects: Trust; Organizational effectiveness; Organizational behavior
Work titles: Trust model
Description: "Based on two simple but essential components, closure and commitment, the Trust Model eliminates uncertainty about who is going to do what and when and puts an end to promises that are made to be broken. When people understand what's required of them and can count on others to keep their commitments, they become open to other trust model principles." "Built on Trust reminds leaders that everyone has a passionate desire to contribute and a natural inclination to give. Built on Trust helps you set an emotional direction for your organization that creates "win-win" experiences consistently for your employees, customers, and shareholders."--Jacket.
Notes: Originally published: The trust model. Chicago, Ill. : Contemporary Books, 2000.

Includes bibliographical references and index.