Rethinking the delivery of public services to citizens
By: F. Leslie Seidle.
Contributors: Institute for Research on Public Policy.
Publisher: IRPP
Published: 1995
Place of publication: Montreal, Quebec
Language: eng
Number of pages: 197
Subjects: Administrative agencies -- Canada -- Reorganization.; Administrative agencies -- Reorganization.; Organizational change -- Canada.; Organizational change.; Customer services -- Canada.; Customer services.
Notes: Includes bibliographical references.