The complete customer service letter book
By: Edward W. Werz, Sally Germain.
Contributors: Germain, Sally.
Publisher: McGraw-Hill
Published: 1993
Place of publication: New York
Language: eng
Number of pages: 290
Subjects: Commercial correspondence.; Customer services -- United States.
Notes: System requirements for computer disk: IBM-compatible PC; MS-DOS; word processor capable of reading ASCII files; hard disk recommended.
Includes index.