Cruise operations management
By: Philip Gibson
Publisher: Routledge
Published: 2012
Place of publication: New York
Language: eng
ISBN-13: 9780415699402; 9780415699532
Subjects: Management; Cruise lines; Ocean travel
Notes: Includes bibliographical references and index.
Table of contents: title: Contemporary cruise operations; title: Selling cruises and cruise products; title: Maritime issues and legislation; title: Cruise geography; title: Planning the itinerary; title: Working onboard; title: Customer services; title: Managing food and drink operations; title: Managing facilities; title: Health, safety and security; title: Training and learning onboard; title: Managing integrated operations; title: Cruise management resources.