Accounts, excuses, and apologies
Subtitle: image repair theory and research
By: William L. Benoit
Edition: Second edition.
Publisher: SUNY Press
Published: 2015
Place of publication: Albany
Language: eng
Number of pages: 154
ISBN-13: 9781438453996; 9781438453989
Subjects: Discourse analysis; Verbal self-defense; Rhetorical criticism
Notes: Includes bibliographical references (pages 133-147) and index.
Table of contents: title: Communication, persuasion, and image repair; title: Image repair theory; title: Corporate image repair; title: Political image repair; title: Sports/entertainment image repair; title: International image repair; title: Third party image repair; title: Conclusion.