Families, carers, and professionals
Subtitle: building constructive conversations
By: Gráinne Smith.
Publisher: John Wiley & Sons
Published: 2007
Place of publication: Hoboken, N.J
Language: eng
ISBN-13: 9780470056950
Subjects: Medical personnel-caregiver relationships -- United States; Nursing home patients -- Family relationships -- United States; Nursing homes -- United States -- Employees; Older people -- Medical care -- United States
Notes: Includes bibliographical references and index.
Table of contents: title: Families are fascinating; title: Families coping; title: Back to basics : communication; title: Consequences; title: Friends and family: actions and reactions; title: Lies, manipulations, and control freakery; title: Difficult scenes and destructive relationships; title: Resources creating 24 hour best care; title: Professionals and carers' pressures, problems and pleasures; title: Confidentiality : a very thorny issue; title: More assumptions, perceptions, and interpretations; title: Constructive professional/carer conversations; title: Challenging the behaviour; title: Communications in difficult days (decades); title: Actively helping carers cope; title: Put on your own mask first.