Assessing business excellence
Subtitle: a guide to self-assessment
By: L.J. Porter and S.J. Tanner.
Contributors: Tanner, S. J.
Publisher: Butterworth-Heinemann
Published: 1996
Place of publication: Oxford; Boston
Language: eng
Number of pages: 278
Subjects: Total quality management.; Industrial efficiency -- Evaluation.; Benchmarking (Management)
Notes: Includes bibliographical references (p. [270]-273) and index.