You will be satisfied
Subtitle: Ford Motor's top salesman shows you how to turn happy customers into fanatical loyalists and leave your competitors in the dust--
By: Bob Tasca with Peter Caldwell.
Contributors: Caldwell, Peter.
Edition: 1st ed.
Publisher: HarperBusiness
Published: 1996
Place of publication: New York, NY
Language: eng
Number of pages: 209
Subjects: Consumer satisfaction.; Success in business.