Crisis Management by Apology
Subtitle: Corporate Responses to Allegations of Wrongdoing (Lea's Communication Series) (Lea's Communication Series)
Edition: 1 edition
Publisher: Lawrence Erlbaum Associates
Published: August 15, 2005
Language: eng
Format: Hardcover
Number of pages: 312
ISBN-13: 9780805837889
Subjects: Public Relations; Crisis management; Business Communication - General; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; Business & Economics / Public Relations; Apologizing; Corporate image