Author: Nauchno-prakticheska konferent︠s︡ii︠a︡ "Povyshenie funkt︠s︡ionalʹnoĭ roli bankovskoĭ sistemy cherez uluchshenie kachestva ee dei︠a︡telʹnosti, upravlenie biznes-prot︠s︡essami v banke Rossii i kreditnykh organizat︠s︡ii︠a︡kh" (3rd 2006 Ufa, Russia)