OTRS/otrs — pull request #352 by noritnk (2014-12-01 06:41:56+00:00)
Title: Add ticket owner view in custom queues

Ticket queue view is very useful, but we also want to look at number of tickets ownered by each member in custom queues. Especially, a manager of a queue will need it. So I wrote Ticket Owner Overview to fill that by customization of Ticket Queue Overview.