OTRS/otrs — pull request #345 by muehlbauer (2014-11-21 14:53:08+00:00)
Title: New shell script otrs.Roles2GroupsBulk.pl

Script provides a way to link roles to groups in bulk according to permission matrix saved as a CSV file. It will also add missing roles/groups in OTRS. Additional Excel table is provided with the matrix itself, please find link to it in the script help.