thatandyrose/OnTracker — pull request #6 by thatandyrose (2014-10-27 00:02:29+00:00)
Title: Ticket statuses

# What is this?

This adds statuses into the system. Statuses control whether tickets are open or not.

# Any integration with the system?

Yep. Certain actions trigger status changes. Comment creations will bounce the status from customer to staff.

# What about status creation?

A very basic creation ability is there for creating new statuses.