jfqd/redmine_helpdesk — pull request #48 by martincizek (2014-10-08 14:45:56+00:00)
Title: Add support for non-anonymous supportclients.

Introduced the 'treat as supportclient' permission. If the user has this
permission, their incoming emails are expected to be support requests and
the 'owner-email' attribute is filled in the issue.
The 'treat as supportclient' is added to the 'Anonymous' role by default
(can be removed to avoid receiving support from unknown emails).