OTRS/otrs — pull request #256 by s7design (2014-08-27 14:33:52+00:00)
Title: [Bug 10697] Column name in CSV report of stats is lowercase

I changed this column name, and also changed this in the language files.
I Slovakian language file, there was a mistake for 'Salutation Management' => 'customer realname',
I was free to fix also it.
In Croatian and Serbian files I added translation for "Customer RealName" and "ArticleTree"

Regards
Zoran