osTicket/osTicket-1.8 — pull request #1024 by greezybacon (2014-06-16 20:36:55+00:00)
Title: Use list properties in ticket filters

This patch allows administrators to route and filter tickets based on the values of custom list items used in the new ticket meta-data. For instance, if there was a `Location` field with a `Region` code, then the filter could match on the `User / Location / Region` code for instance, and route the ticket appropriately.